---
description: ¿Qué es y para qué sirve ChannelReply? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es ChannelReply? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Sistema help desk](/directory/30008/help-desk/software) > [ChannelReply](/software/1024344/channelreply) > [Alternativas a ChannelReply](https://www.capterra.mx/alternatives/1024344/channelreply)

# Alternativas a ChannelReply

Canonical: https://www.capterra.mx/alternatives/1024344/channelreply

> Explorar las mejores alternativas a ChannelReply. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.mx/software/182476/hubspot-service-hub)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/182476/1024344/hubspot-service-hub/vs/channelreply)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/102188/1024344/liveagent/vs/channelreply)
3. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Sales Cloud: Aumenta la productividad de tu equipo de ventas en un 29%. Accede, gestiona, automatiza y proyecta ventas con IA en una sola plataforma.
   - [Ver perfil](https://www.capterra.mx/software/61368/salesforce)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/61368/1024344/salesforce/vs/channelreply)
4. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
   - [Ver perfil](https://www.capterra.mx/software/178819/engagebay-marketing)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/178819/1024344/engagebay-marketing/vs/channelreply)
5. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
   - [Ver perfil](https://www.capterra.mx/software/157279/dynamics-365)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/157279/1024344/dynamics-365/vs/channelreply)
6. **Nutshell** — 4.4/5 (619 reviews) — Nutshell ama a los equipos de ventas y los equipos de ventas aman a Nutshell. Las mejores herramientas de tu clase, las integraciones que ahorran tiempo y la asistencia en vivo de primera clase.
   - [Ver perfil](https://www.capterra.mx/software/144340/nutshell)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/144340/1024344/nutshell/vs/channelreply)
7. **Claritysoft CRM** — 4.5/5 (243 reviews) — Potente. Intuitivas. Adaptable. Claritysoft CRM está diseñado para ser fácil de usar sin sacrificar la potencia ni la funcionalidad.
   - [Ver perfil](https://www.capterra.mx/software/123868/claritysoft-crm)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/123868/1024344/claritysoft-crm/vs/channelreply)
8. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es el principal software gratuito de centro de contacto y servicio de ayuda que viene con CRM. Utilizado por 15 millones de empresas en la nube y de manera local.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/113540/1024344/bitrix24/vs/channelreply)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — Acelera los tiempos de resolución y automatiza flujos de trabajo con un software escalable de soporte de TI y RR.HH.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con ChannelReply](https://www.capterra.mx/compare/164283/1024344/zendesk/vs/channelreply)
10. **Odoo** — 4.2/5 (1294 reviews) — Odoo es un conjunto de aplicaciones personalizables de código abierto ideadas para satisfacer todas las necesidades de su empresa.
    - [Ver perfil](https://www.capterra.mx/software/135618/odoo)
    - [Comparar con ChannelReply](https://www.capterra.mx/compare/135618/1024344/odoo/vs/channelreply)
11. **Salesforce Starter** — 4.4/5 (223 reviews) — Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo.
    - [Ver perfil](https://www.capterra.mx/software/132665/salesforce-essentials)
    - [Comparar con ChannelReply](https://www.capterra.mx/compare/132665/1024344/salesforce-essentials/vs/channelreply)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
    - [Comparar con ChannelReply](https://www.capterra.mx/compare/136189/1024344/salesforce/vs/channelreply)
13. **kintone** — 4.7/5 (153 reviews) — Lleva a tu empresa al siglo XXI transformando los procesos empresariales en aplicaciones ágiles y centralizadas en la nube. No se requiere codificación.
    - [Ver perfil](https://www.capterra.mx/software/143607/kintone)
    - [Comparar con ChannelReply](https://www.capterra.mx/compare/143607/1024344/kintone/vs/channelreply)
14. **Missive** — 4.9/5 (147 reviews) — Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas.
    - [Ver perfil](https://www.capterra.mx/software/152884/missive)
    - [Comparar con ChannelReply](https://www.capterra.mx/compare/152884/1024344/missive/vs/channelreply)
15. **Creatio CRM** — 4.7/5 (133 reviews) — Creatio CRM ayuda a las empresas modernas a optimizar los flujos de trabajo de ventas, marketing y atención al cliente, sin programación y con gran libertad.
    - [Ver perfil](https://www.capterra.mx/software/130149/bpm-online-crm)
    - [Comparar con ChannelReply](https://www.capterra.mx/compare/130149/1024344/bpm-online-crm/vs/channelreply)

## Categorías relacionadas

- [Sistema help desk](https://www.capterra.mx/directory/30008/help-desk/software)
- [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/1024344/channelreply)
- [Ver el perfil del producto](https://www.capterra.mx/software/1024344/channelreply)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.capterra.com/p/242288/ChannelReply/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1024344/channelreply> |
| en-AU | <https://www.capterra.com.au/alternatives/1024344/channelreply> |
| en-CA | <https://www.capterra.ca/alternatives/1024344/channelreply> |
| en-GB | <https://www.capterra.co.uk/alternatives/1024344/channelreply> |
| en-IE | <https://www.capterra.ie/alternatives/1024344/channelreply> |
| en-IL | <https://www.capterra.co.il/alternatives/1024344/channelreply> |
| en-IN | <https://www.capterra.in/alternatives/1024344/channelreply> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1024344/channelreply> |
| en-SG | <https://www.capterra.com.sg/alternatives/1024344/channelreply> |
| en-ZA | <https://www.capterra.co.za/alternatives/1024344/channelreply> |
| es | <https://www.capterra.es/alternatives/1024344/channelreply> |
| es-AR | <https://www.capterra.com.ar/alternatives/1024344/channelreply> |
| es-CL | <https://www.capterra.cl/alternatives/1024344/channelreply> |
| es-CO | <https://www.capterra.co/alternatives/1024344/channelreply> |
| es-CR | <https://www.capterra.co.cr/alternatives/1024344/channelreply> |
| es-DO | <https://www.capterra.do/alternatives/1024344/channelreply> |
| es-EC | <https://www.capterra.ec/alternatives/1024344/channelreply> |
| es-MX | <https://www.capterra.mx/alternatives/1024344/channelreply> |
| es-PA | <https://www.capterra.com.pa/alternatives/1024344/channelreply> |
| es-PE | <https://www.capterra.pe/alternatives/1024344/channelreply> |
| fr | <https://www.capterra.fr/alternatives/1024344/channelreply> |
| fr-BE | <https://fr.capterra.be/alternatives/1024344/channelreply> |
| fr-CA | <https://fr.capterra.ca/alternatives/1024344/channelreply> |
| fr-LU | <https://www.capterra.lu/alternatives/1024344/channelreply> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ChannelReply","description":"Encuentra las mejores alternativas a ChannelReply en un instante gracias a Capterra México. Escoge entre los mejores productos y compara precios, características y reseñas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.mx/alternatives/1024344/channelreply","about":{"@id":"https://www.capterra.mx/alternatives/1024344/channelreply#software"},"breadcrumb":{"@id":"https://www.capterra.mx/alternatives/1024344/channelreply#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.mx/alternatives/1024344/channelreply#webpage","mainEntity":{"@id":"https://www.capterra.mx/alternatives/1024344/channelreply#software"},"isPartOf":{"@id":"https://www.capterra.mx/#website"},"inLanguage":"es-MX","publisher":{"@id":"https://www.capterra.mx/#organization"}},{"name":"ChannelReply","url":"https://www.capterra.mx/software/1024344/channelreply","@type":"SoftwareApplication","@id":"https://www.capterra.mx/software/1024344/channelreply#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.mx/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":18},"offers":{"price":"39","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Sistema help desk","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"ChannelReply","position":3,"item":"/software/1024344/channelreply","@type":"ListItem"},{"name":"Alternativas a ChannelReply","position":4,"item":"https://www.capterra.mx/alternatives/1024344/channelreply","@type":"ListItem"}],"@id":"https://www.capterra.mx/alternatives/1024344/channelreply#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Las 15 mejores alternativas a ChannelReply - Capterra México 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"HubSpot Service Hub","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.mx/software/182476/hubspot-service-hub","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.mx/software/102188/liveagent","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.mx/software/61368/salesforce","@type":"ListItem"},{"name":"EngageBay CRM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.mx/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Dynamics 365","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.mx/software/157279/dynamics-365","@type":"ListItem"},{"name":"Nutshell","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11503072-fb77-4d2e-ba0e-81dfea7aad0e.png","url":"https://www.capterra.mx/software/144340/nutshell","@type":"ListItem"},{"name":"Claritysoft CRM","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e07270c-1477-4f11-a45e-d47e3a554da5.png","url":"https://www.capterra.mx/software/123868/claritysoft-crm","@type":"ListItem"},{"name":"Bitrix24","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.mx/software/113540/bitrix24","@type":"ListItem"},{"name":"Zendesk Suite","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.mx/software/164283/zendesk","@type":"ListItem"},{"name":"Odoo","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.mx/software/135618/odoo","@type":"ListItem"},{"name":"Salesforce Starter","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e99de81a-e5c9-44af-9813-43549968f84d.png","url":"https://www.capterra.mx/software/132665/salesforce-essentials","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.mx/software/136189/salesforce","@type":"ListItem"},{"name":"kintone","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/660e6691-b249-4adc-90b9-38ef1bd4970c.png","url":"https://www.capterra.mx/software/143607/kintone","@type":"ListItem"},{"name":"Missive","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.mx/software/152884/missive","@type":"ListItem"},{"name":"Creatio CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4878218-2df2-4665-83d7-ad771bdae78a.png","url":"https://www.capterra.mx/software/130149/bpm-online-crm","@type":"ListItem"}],"@id":"https://www.capterra.mx/alternatives/1024344/channelreply#itemlist","numberOfItems":15}
</script>
