---
description: ¿Qué es y para qué sirve SAAS First? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es SAAS First? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/22/customer-service/software) > [SAAS First](/software/1049064/saas-first) > [Alternativas a SAAS First](https://www.capterra.mx/alternatives/1049064/saas-first)

# Alternativas a SAAS First

Canonical: https://www.capterra.mx/alternatives/1049064/saas-first

> Explorar las mejores alternativas a SAAS First. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/169505/1049064/zoho-desk/vs/saas-first)
2. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.mx/software/144040/tidio-chat)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/144040/1049064/tidio-chat/vs/saas-first)
3. **Wati** — 4.6/5 (202 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.mx/software/204314/wati)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/204314/1049064/wati/vs/saas-first)
4. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.mx/software/134347/intercom)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/134347/1049064/intercom/vs/saas-first)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/102188/1049064/liveagent/vs/saas-first)
6. **Zipchat** — 4.8/5 (26 reviews) — Chatbot de IA para e-commerce que aumenta las conversiones 5x, automatiza el soporte y mejora las ventas con interacción proactiva 24/7.
   - [Ver perfil](https://www.capterra.mx/software/1056535/zipchat)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/1049064/1056535/saas-first/vs/zipchat)
7. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI proporciona una solución para crear un servicio de búsqueda y chat impulsado por IA utilizando datos de documentos o sitios web personalizados.
   - [Ver perfil](https://www.capterra.mx/software/1064391/denser-ai)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/1049064/1064391/saas-first/vs/denser-ai)
8. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/113540/1049064/bitrix24/vs/saas-first)
9. **Salesforce Starter** — 4.4/5 (223 reviews) — Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo.
   - [Ver perfil](https://www.capterra.mx/software/132665/salesforce-essentials)
   - [Comparar con SAAS First](https://www.capterra.mx/compare/132665/1049064/salesforce-essentials/vs/saas-first)
10. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.mx/software/135148/agile-crm)
    - [Comparar con SAAS First](https://www.capterra.mx/compare/135148/1049064/agile-crm/vs/saas-first)
11. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
    - [Ver perfil](https://www.capterra.mx/software/178819/engagebay-marketing)
    - [Comparar con SAAS First](https://www.capterra.mx/compare/178819/1049064/engagebay-marketing/vs/saas-first)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
    - [Comparar con SAAS First](https://www.capterra.mx/compare/164283/1049064/zendesk/vs/saas-first)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.mx/software/16499/issuetrak)
    - [Comparar con SAAS First](https://www.capterra.mx/compare/16499/1049064/issuetrak/vs/saas-first)
14. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.mx/software/87908/teamsupport)
    - [Comparar con SAAS First](https://www.capterra.mx/compare/87908/1049064/teamsupport/vs/saas-first)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.mx/software/156723/gladly)
    - [Comparar con SAAS First](https://www.capterra.mx/compare/156723/1049064/gladly/vs/saas-first)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software)
- [Software de base de conocimientos](https://www.capterra.mx/directory/32454/knowledge-base/software)
- [Software para el éxito del cliente](https://www.capterra.mx/directory/30961/customer-success/software)
- [Sistema help desk](https://www.capterra.mx/directory/30008/help-desk/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/1049064/saas-first)
- [Ver el perfil del producto](https://www.capterra.mx/software/1049064/saas-first)

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