---
description: ¿Qué es y para qué sirve Tracker? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Tracker? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Sistema help desk](/directory/30008/help-desk/software) > [Tracker](/software/115913/tracker) > [Alternativas a Tracker](https://www.capterra.mx/alternatives/115913/tracker)

# Alternativas a Tracker

Canonical: https://www.capterra.mx/alternatives/115913/tracker

> Explorar las mejores alternativas a Tracker. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con Tracker](https://www.capterra.mx/compare/115913/169505/tracker/vs/zoho-desk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con Tracker](https://www.capterra.mx/compare/102188/115913/liveagent/vs/tracker)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Acelera los tiempos de resolución y automatiza flujos de trabajo con un software escalable de soporte de TI y RR.HH.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con Tracker](https://www.capterra.mx/compare/115913/164283/tracker/vs/zendesk)
4. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es el principal software gratuito de centro de contacto y servicio de ayuda que viene con CRM. Utilizado por 15 millones de empresas en la nube y de manera local.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Tracker](https://www.capterra.mx/compare/113540/115913/bitrix24/vs/tracker)
5. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
   - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
   - [Comparar con Tracker](https://www.capterra.mx/compare/115913/136189/tracker/vs/salesforce)
6. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.mx/software/87908/teamsupport)
   - [Comparar con Tracker](https://www.capterra.mx/compare/87908/115913/teamsupport/vs/tracker)
7. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers.
   - [Ver perfil](https://www.capterra.mx/software/132880/vivantio)
   - [Comparar con Tracker](https://www.capterra.mx/compare/115913/132880/tracker/vs/vivantio)
8. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
   - [Comparar con Tracker](https://www.capterra.mx/compare/115913/124981/tracker/vs/freshdesk)
9. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.mx/software/62194/livechat)
   - [Comparar con Tracker](https://www.capterra.mx/compare/62194/115913/livechat/vs/tracker)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
    - [Ver perfil](https://www.capterra.mx/software/83211/happyfox)
    - [Comparar con Tracker](https://www.capterra.mx/compare/83211/115913/happyfox/vs/tracker)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de centro de ayuda que te permite proporcionar una excelente asistencia al cliente y generar ventas con bots y chat en vivo.
    - [Ver perfil](https://www.capterra.mx/software/144040/tidio-chat)
    - [Comparar con Tracker](https://www.capterra.mx/compare/115913/144040/tracker/vs/tidio-chat)
12. **Salesforce Starter** — 4.4/5 (223 reviews) — Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo.
    - [Ver perfil](https://www.capterra.mx/software/132665/salesforce-essentials)
    - [Comparar con Tracker](https://www.capterra.mx/compare/115913/132665/tracker/vs/salesforce-essentials)
13. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.mx/software/135148/agile-crm)
    - [Comparar con Tracker](https://www.capterra.mx/compare/115913/135148/tracker/vs/agile-crm)
14. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.mx/software/136909/help-scout)
    - [Comparar con Tracker](https://www.capterra.mx/compare/115913/136909/tracker/vs/help-scout)
15. **Deskpro** — 4.6/5 (38 reviews) — Una plataforma moderna de software de help desk para todo tipo de organizaciones. Versión alojada en la nube o instalación local para alojamiento propio.
    - [Ver perfil](https://www.capterra.mx/software/127288/deskpro)
    - [Comparar con Tracker](https://www.capterra.mx/compare/115913/127288/tracker/vs/deskpro)

## Categorías relacionadas

- [Sistema help desk](https://www.capterra.mx/directory/30008/help-desk/software)
- [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.mx/directory/30675/issue-tracking/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)
- [Software de base de conocimientos](https://www.capterra.mx/directory/32454/knowledge-base/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/115913/tracker)
- [Ver el perfil del producto](https://www.capterra.mx/software/115913/tracker)

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