---
description: ¿Qué es y para qué sirve Everest? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Everest? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de quejas](/directory/30674/complaint-management/software) > [Everest](/software/127551/everest) > [Alternativas a Everest](https://www.capterra.mx/alternatives/127551/everest)

# Alternativas a Everest

Canonical: https://www.capterra.mx/alternatives/127551/everest

> Explorar las mejores alternativas a Everest. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk te ayuda a gestionar las quejas de los clientes con capacidades omnicanal, analíticas avanzadas, automatización y colaboración.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con Everest](https://www.capterra.mx/compare/127551/169505/everest/vs/zoho-desk)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.mx/software/138769/jira-service-management)
   - [Comparar con Everest](https://www.capterra.mx/compare/127551/138769/everest/vs/jira-service-management)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Un sencillo software de centro de ayuda y asistencia al cliente basado en la web que permite supervisar y gestionar las reclamaciones de los clientes desde cualquier canal.
   - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
   - [Comparar con Everest](https://www.capterra.mx/compare/124981/127551/freshdesk/vs/everest)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y brinda una excelente atención al cliente con una solución de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con Everest](https://www.capterra.mx/compare/102188/127551/liveagent/vs/everest)
5. **Freshservice** — 4.5/5 (685 reviews) — ¿Las reclamaciones de TI se acumulan? ¡Comienza a resolver tus reclamaciones del centro de atención el doble de rápido\! Freshservice está preparado para ITIL (biblioteca de infraestructuras de TI, por sus siglas en inglés).
   - [Ver perfil](https://www.capterra.mx/software/132997/freshservice)
   - [Comparar con Everest](https://www.capterra.mx/compare/127551/132997/everest/vs/freshservice)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
   - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
   - [Comparar con Everest](https://www.capterra.mx/compare/127551/136189/everest/vs/salesforce)
7. **Front** — 4.5/5 (286 reviews) — Front gestiona todos los canales en una única plataforma para rastrear quejas, responder rápidamente y obtener información para mejorar la experiencia del cliente.
   - [Ver perfil](https://www.capterra.mx/software/132901/front)
   - [Comparar con Everest](https://www.capterra.mx/compare/127551/132901/everest/vs/front)
8. **InvGate Service Management** — 4.6/5 (108 reviews) — Software intuitivo para gestión de servicio. Fomenta la colaboración de los usuarios con automatizaciones e integraciones clave.
   - [Ver perfil](https://www.capterra.mx/software/133392/service-desk)
   - [Comparar con Everest](https://www.capterra.mx/compare/127551/133392/everest/vs/service-desk)
9. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
   - [Ver perfil](https://www.capterra.mx/software/83211/happyfox)
   - [Comparar con Everest](https://www.capterra.mx/compare/83211/127551/happyfox/vs/everest)
10. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support es un valorado software de gestión de quejas que ayuda a mejorar las relaciones con los clientes.
    - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
    - [Comparar con Everest](https://www.capterra.mx/compare/127551/164283/everest/vs/zendesk)
11. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es una destacada solución gratuita de gestión de clientes (CRM) y gestión de quejas. Se usa en 15 millones de empresas en todo el mundo.
    - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
    - [Comparar con Everest](https://www.capterra.mx/compare/113540/127551/bitrix24/vs/everest)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de gestión de quejas que te permite proporcionar una excelente asistencia al cliente y generar ventas con bots y chat en vivo.
    - [Ver perfil](https://www.capterra.mx/software/144040/tidio-chat)
    - [Comparar con Everest](https://www.capterra.mx/compare/127551/144040/everest/vs/tidio-chat)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.mx/software/134775/incontact-call-center-software)
    - [Comparar con Everest](https://www.capterra.mx/compare/127551/134775/everest/vs/incontact-call-center-software)
14. **Issuetrak** — 4.6/5 (205 reviews) — Tu software de gestión de quejas favorito viene con asistencia completa. Comunícate con un experto en Issuetrak y configura una solución de software.
    - [Ver perfil](https://www.capterra.mx/software/16499/issuetrak)
    - [Comparar con Everest](https://www.capterra.mx/compare/16499/127551/issuetrak/vs/everest)
15. **TOPdesk** — 4.4/5 (110 reviews) — Software de gestión de servicios con panel de KPI y alineado con ITIL que ayuda a supervisar la carga de trabajo de cada empleado y asignar tareas de manera eficiente.
    - [Ver perfil](https://www.capterra.mx/software/127562/topdesk)
    - [Comparar con Everest](https://www.capterra.mx/compare/127551/127562/everest/vs/topdesk)

## Categorías relacionadas

- [Software de gestión de quejas](https://www.capterra.mx/directory/30674/complaint-management/software)
- [Software de cumplimiento](https://www.capterra.mx/directory/30110/compliance/software)
- [Software para Sistemas de venta de entradas informáticos](https://www.capterra.mx/directory/32623/it-ticketing-systems-software/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.mx/directory/30675/issue-tracking/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/127551/everest)
- [Ver el perfil del producto](https://www.capterra.mx/software/127551/everest)

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