---
description: ¿Qué es y para qué sirve LeadDesk? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es LeadDesk? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de ventas internas](/directory/30680/inside-sales/software) > [LeadDesk](/software/130134/leaddesk) > [Alternativas a LeadDesk](https://www.capterra.mx/alternatives/130134/leaddesk)

# Alternativas a LeadDesk

Canonical: https://www.capterra.mx/alternatives/130134/leaddesk

> Explorar las mejores alternativas a LeadDesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Sales Cloud: Aumenta la productividad de tu equipo de ventas en un 29%. Accede, gestiona, automatiza y proyecta ventas con IA en una sola plataforma.
   - [Ver perfil](https://www.capterra.mx/software/61368/salesforce)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/61368/130134/salesforce/vs/leaddesk)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/102188/130134/liveagent/vs/leaddesk)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/164283/leaddesk/vs/zendesk)
4. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/124981/130134/freshdesk/vs/leaddesk)
5. **LiveChat** — 4.6/5 (1728 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.mx/software/62194/livechat)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/62194/130134/livechat/vs/leaddesk)
6. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.mx/software/185973/helpdesk)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/185973/leaddesk/vs/helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.mx/software/144040/tidio-chat)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/144040/leaddesk/vs/tidio-chat)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/169505/leaddesk/vs/zoho-desk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Con más de 15 millones de usuarios, Bitrix24 es una destacada plataforma gratuita de ventas internas.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con LeadDesk](https://www.capterra.mx/compare/113540/130134/bitrix24/vs/leaddesk)
10. **Superchat** — 4.8/5 (316 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.mx/software/210968/superchat)
    - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/210968/leaddesk/vs/superchat)
11. **JustCall** — 4.1/5 (225 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
    - [Ver perfil](https://www.capterra.mx/software/157853/justcall)
    - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/157853/leaddesk/vs/justcall)
12. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
    - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/136189/leaddesk/vs/salesforce)
13. **Gladly** — 4.8/5 (140 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.mx/software/156723/gladly)
    - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/156723/leaddesk/vs/gladly)
14. **Genesys Cloud CX** — 4.3/5 (269 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
    - [Ver perfil](https://www.capterra.mx/software/21409/genesys-cloud)
    - [Comparar con LeadDesk](https://www.capterra.mx/compare/21409/130134/genesys-cloud/vs/leaddesk)
15. **Dynamics 365** — 4.4/5 (5860 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
    - [Ver perfil](https://www.capterra.mx/software/157279/dynamics-365)
    - [Comparar con LeadDesk](https://www.capterra.mx/compare/130134/157279/leaddesk/vs/dynamics-365)

## Categorías relacionadas

- [Software de gestión de ventas internas](https://www.capterra.mx/directory/30680/inside-sales/software)
- [Software para la interacción de ventas](https://www.capterra.mx/directory/32195/sales-engagement-platform/software)
- [Sistema help desk](https://www.capterra.mx/directory/30008/help-desk/software)
- [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software)
- [Software para call center](https://www.capterra.mx/directory/30007/call-center/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/130134/leaddesk)
- [Ver el perfil del producto](https://www.capterra.mx/software/130134/leaddesk)

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