---
description: ¿Qué es y para qué sirve Zingtree? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Zingtree? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/22/customer-service/software) > [Zingtree](/software/137736/zingtree) > [Alternativas a Zingtree](https://www.capterra.mx/alternatives/137736/zingtree)

# Alternativas a Zingtree

Canonical: https://www.capterra.mx/alternatives/137736/zingtree

> Explorar las mejores alternativas a Zingtree. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/169505/zingtree/vs/zoho-desk)
2. **Bitrix24** — 4.2/5 (991 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/113540/137736/bitrix24/vs/zingtree)
3. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
   - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/136189/137736/salesforce/vs/zingtree)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.mx/software/134775/incontact-call-center-software)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/134775/137736/incontact-call-center-software/vs/zingtree)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/164283/zingtree/vs/zendesk)
6. **Genesys Cloud CX** — 4.3/5 (264 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.mx/software/21409/genesys-cloud)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/21409/137736/genesys-cloud/vs/zingtree)
7. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr es una plataforma de software empresarial creada para gestionar las experiencias de los clientes a escala.
   - [Ver perfil](https://www.capterra.mx/software/131274/sprinklr-platform)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/131274/137736/sprinklr-platform/vs/zingtree)
8. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
   - [Ver perfil](https://www.capterra.mx/software/203121/voiso)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/203121/zingtree/vs/voiso)
9. **Dixa** — 4.3/5 (20 reviews) — Dixa es una plataforma de atención al cliente multicanal basada en la nube que te permite brindar asistencia personal a través de voz, correo electrónico y chat.
   - [Ver perfil](https://www.capterra.mx/software/159488/dixa)
   - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/159488/zingtree/vs/dixa)
10. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (centro de contacto como servicio, por sus siglas en inglés) de pago por uso basado en web que ofrece todo lo que necesitas para ofrecer una experiencia de 360 grados a tus clientes.
    - [Ver perfil](https://www.capterra.mx/software/176017/alotech)
    - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/176017/zingtree/vs/alotech)
11. **Gnatta** — 4.7/5 (3 reviews) — Solución basada en la web para una mejor experiencia del cliente. Las características incluyen análisis y optimización de datos.
    - [Ver perfil](https://www.capterra.mx/software/144153/gnatta)
    - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/144153/zingtree/vs/gnatta)
12. **LiveAgent** — 4.7/5 (1783 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
    - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
    - [Comparar con Zingtree](https://www.capterra.mx/compare/102188/137736/liveagent/vs/zingtree)
13. **Kustomer** — 4.6/5 (79 reviews) — Kustomer es una plataforma de gestión de clientes omnicanal centrada en brindar experiencias increíbles, no en resolver tickets.
    - [Ver perfil](https://www.capterra.mx/software/158128/kustomer)
    - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/158128/zingtree/vs/kustomer)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.mx/software/156723/gladly)
    - [Comparar con Zingtree](https://www.capterra.mx/compare/137736/156723/zingtree/vs/gladly)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.mx/software/135148/agile-crm)
    - [Comparar con Zingtree](https://www.capterra.mx/compare/135148/137736/agile-crm/vs/zingtree)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software)
- [Software para call center](https://www.capterra.mx/directory/30007/call-center/software)
- [Software de gestión de procesos (BPM)](https://www.capterra.mx/directory/30010/business-process-management/software)
- [Sistemas de apoyo en la toma de decisiones](https://www.capterra.mx/directory/30544/decision-support/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/137736/zingtree)
- [Ver el perfil del producto](https://www.capterra.mx/software/137736/zingtree)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/alternatives/137736/zingtree> |
| de-AT | <https://www.capterra.at/alternatives/137736/zingtree> |
| de-CH | <https://www.capterra.ch/alternatives/137736/zingtree> |
| en | <https://www.capterra.com/p/137736/Zingtree/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137736/zingtree> |
| en-AU | <https://www.capterra.com.au/alternatives/137736/zingtree> |
| en-CA | <https://www.capterra.ca/alternatives/137736/zingtree> |
| en-GB | <https://www.capterra.co.uk/alternatives/137736/zingtree> |
| en-IE | <https://www.capterra.ie/alternatives/137736/zingtree> |
| en-IL | <https://www.capterra.co.il/alternatives/137736/zingtree> |
| en-IN | <https://www.capterra.in/alternatives/137736/zingtree> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137736/zingtree> |
| en-SG | <https://www.capterra.com.sg/alternatives/137736/zingtree> |
| en-ZA | <https://www.capterra.co.za/alternatives/137736/zingtree> |
| es | <https://www.capterra.es/alternatives/137736/zingtree> |
| es-AR | <https://www.capterra.com.ar/alternatives/137736/zingtree> |
| es-CL | <https://www.capterra.cl/alternatives/137736/zingtree> |
| es-CO | <https://www.capterra.co/alternatives/137736/zingtree> |
| es-CR | <https://www.capterra.co.cr/alternatives/137736/zingtree> |
| es-DO | <https://www.capterra.do/alternatives/137736/zingtree> |
| es-EC | <https://www.capterra.ec/alternatives/137736/zingtree> |
| es-MX | <https://www.capterra.mx/alternatives/137736/zingtree> |
| es-PA | <https://www.capterra.com.pa/alternatives/137736/zingtree> |
| es-PE | <https://www.capterra.pe/alternatives/137736/zingtree> |
| fr | <https://www.capterra.fr/alternatives/137736/zingtree> |
| fr-BE | <https://fr.capterra.be/alternatives/137736/zingtree> |
| fr-CA | <https://fr.capterra.ca/alternatives/137736/zingtree> |
| fr-LU | <https://www.capterra.lu/alternatives/137736/zingtree> |
| it | <https://www.capterra.it/alternatives/137736/zingtree> |
| nl | <https://www.capterra.nl/alternatives/137736/zingtree> |
| nl-BE | <https://www.capterra.be/alternatives/137736/zingtree> |
| pt | <https://www.capterra.com.br/alternatives/137736/zingtree> |
| pt-PT | <https://www.capterra.pt/alternatives/137736/zingtree> |
| sv | <https://www.capterra.se/alternatives/137736/zingtree> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zingtree","description":"Encuentra las mejores alternativas a Zingtree en un instante gracias a Capterra México. Escoge entre los mejores productos y compara precios, características y reseñas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.mx/alternatives/137736/zingtree","about":{"@id":"https://www.capterra.mx/alternatives/137736/zingtree#software"},"breadcrumb":{"@id":"https://www.capterra.mx/alternatives/137736/zingtree#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.mx/alternatives/137736/zingtree#webpage","mainEntity":{"@id":"https://www.capterra.mx/alternatives/137736/zingtree#software"},"publisher":{"@id":"https://www.capterra.mx/#organization"},"inLanguage":"es-MX","isPartOf":{"@id":"https://www.capterra.mx/#website"}},{"name":"Zingtree","url":"https://www.capterra.mx/software/137736/zingtree","@type":"SoftwareApplication","@id":"https://www.capterra.mx/software/137736/zingtree#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.mx/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":95,"ratingValue":4.4},"offers":{"price":"0","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software para servicio al cliente","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Zingtree","position":3,"item":"/software/137736/zingtree","@type":"ListItem"},{"name":"Alternativas a Zingtree","position":4,"item":"https://www.capterra.mx/alternatives/137736/zingtree","@type":"ListItem"}],"@id":"https://www.capterra.mx/alternatives/137736/zingtree#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Las 15 mejores alternativas a Zingtree - Capterra México 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.mx/software/169505/zoho-desk","@type":"ListItem"},{"name":"Bitrix24","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.mx/software/113540/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.mx/software/136189/salesforce","@type":"ListItem"},{"name":"NiCE CXone","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.mx/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.mx/software/164283/zendesk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.mx/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Sprinklr","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.mx/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Voiso","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.mx/software/203121/voiso","@type":"ListItem"},{"name":"Dixa","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.capterra.mx/software/159488/dixa","@type":"ListItem"},{"name":"Call Center Studio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.capterra.mx/software/176017/alotech","@type":"ListItem"},{"name":"Gnatta","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e70f17a-adee-4981-ada1-904e5bc526e9.png","url":"https://www.capterra.mx/software/144153/gnatta","@type":"ListItem"},{"name":"LiveAgent","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.mx/software/102188/liveagent","@type":"ListItem"},{"name":"Kustomer","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.mx/software/158128/kustomer","@type":"ListItem"},{"name":"Gladly","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.mx/software/156723/gladly","@type":"ListItem"},{"name":"Agile CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.mx/software/135148/agile-crm","@type":"ListItem"}],"@id":"https://www.capterra.mx/alternatives/137736/zingtree#itemlist","numberOfItems":15}
</script>