---
description: ¿Qué es y para qué sirve Hiver? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Hiver? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de quejas](/directory/30674/complaint-management/software) > [Hiver](/software/142975/hiver) > [Alternativas a Hiver](https://www.capterra.mx/alternatives/142975/hiver)

# Alternativas a Hiver

Canonical: https://www.capterra.mx/alternatives/142975/hiver

> Explorar las mejores alternativas a Hiver. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con Hiver](https://www.capterra.mx/compare/142975/169505/hiver/vs/zoho-desk)
2. **Google Workspace** — 4.7/5 (17483 reviews) — Paquete de productos de colaboración para equipos y pequeñas empresas. Conferencias en la web, intercambio de archivos y programación en la nube.
   - [Ver perfil](https://www.capterra.mx/software/168389/google-workspace)
   - [Comparar con Hiver](https://www.capterra.mx/compare/142975/168389/hiver/vs/google-workspace)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con Hiver](https://www.capterra.mx/compare/102188/142975/liveagent/vs/hiver)
4. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
   - [Ver perfil](https://www.capterra.mx/software/132901/front)
   - [Comparar con Hiver](https://www.capterra.mx/compare/132901/142975/front/vs/hiver)
5. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es un destacado CRM gratuito para Mac e iOS. Se usa en 15 millones de empresas. Ediciones de código abierto, móvil, en la nube y de escritorio.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Hiver](https://www.capterra.mx/compare/113540/142975/bitrix24/vs/hiver)
6. **Missive** — 4.9/5 (147 reviews) — Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas.
   - [Ver perfil](https://www.capterra.mx/software/152884/missive)
   - [Comparar con Hiver](https://www.capterra.mx/compare/142975/152884/hiver/vs/missive)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con Hiver](https://www.capterra.mx/compare/142975/164283/hiver/vs/zendesk)
8. **Mailchimp** — 4.5/5 (17572 reviews) — MailChimp te brinda las herramientas de marketing para ser tú mismo en un escenario más grande.
   - [Ver perfil](https://www.capterra.mx/software/110228/mailchimp)
   - [Comparar con Hiver](https://www.capterra.mx/compare/110228/142975/mailchimp/vs/hiver)
9. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
   - [Comparar con Hiver](https://www.capterra.mx/compare/124981/142975/freshdesk/vs/hiver)
10. **Brevo** — 4.6/5 (3408 reviews) — Obtén todas las herramientas que necesitas para crear mejores relaciones con los clientes online en un solo lugar.
    - [Ver perfil](https://www.capterra.mx/software/132996/brevo)
    - [Comparar con Hiver](https://www.capterra.mx/compare/132996/142975/brevo/vs/hiver)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
    - [Comparar con Hiver](https://www.capterra.mx/compare/136189/142975/salesforce/vs/hiver)
12. **ServiceTonic** — 4.5/5 (2 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.mx/software/112516/servicetonic)
    - [Comparar con Hiver](https://www.capterra.mx/compare/112516/142975/servicetonic/vs/hiver)
13. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.mx/software/87908/teamsupport)
    - [Comparar con Hiver](https://www.capterra.mx/compare/87908/142975/teamsupport/vs/hiver)
14. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Ver perfil](https://www.capterra.mx/software/132880/vivantio)
    - [Comparar con Hiver](https://www.capterra.mx/compare/132880/142975/vivantio/vs/hiver)
15. **monday.com** — 4.6/5 (5726 reviews) — monday.com, un software potente de CRM, es ideal para la gestión de las relaciones con clientes con un entorno extremadamente seguro para los datos de tus clientes.
    - [Ver perfil](https://www.capterra.mx/software/147657/monday-com)
    - [Comparar con Hiver](https://www.capterra.mx/compare/142975/147657/hiver/vs/monday-com)

## Categorías relacionadas

- [Software de gestión de quejas](https://www.capterra.mx/directory/30674/complaint-management/software)
- [Software de correo electrónico](https://www.capterra.mx/directory/30553/email-management/software)
- [Sistema help desk](https://www.capterra.mx/directory/30008/help-desk/software)
- [Herramientas de colaboración](https://www.capterra.mx/directory/15/collaboration/software)
- [Herramientas para trabajar en equipo](https://www.capterra.mx/directory/31033/team-communication/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/142975/hiver)
- [Ver el perfil del producto](https://www.capterra.mx/software/142975/hiver)

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