---
description: ¿Qué es y para qué sirve Brand Embassy? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Brand Embassy? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/22/customer-service/software) > [Brand Embassy](/software/143200/brand-embassy) > [Alternativas a Brand Embassy](https://www.capterra.mx/alternatives/143200/brand-embassy)

# Alternativas a Brand Embassy

Canonical: https://www.capterra.mx/alternatives/143200/brand-embassy

> Explorar las mejores alternativas a Brand Embassy. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/143200/169505/brand-embassy/vs/zoho-desk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/102188/143200/liveagent/vs/brand-embassy)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/143200/164283/brand-embassy/vs/zendesk)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.mx/software/144040/tidio-chat)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/143200/144040/brand-embassy/vs/tidio-chat)
5. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, social network y gestión de productos.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/113540/143200/bitrix24/vs/brand-embassy)
6. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.mx/software/62194/livechat)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/62194/143200/livechat/vs/brand-embassy)
7. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/124981/143200/freshdesk/vs/brand-embassy)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
   - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/136189/143200/salesforce/vs/brand-embassy)
9. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
   - [Ver perfil](https://www.capterra.mx/software/136909/help-scout)
   - [Comparar con Brand Embassy](https://www.capterra.mx/compare/136909/143200/help-scout/vs/brand-embassy)
10. **UseResponse** — 4.6/5 (36 reviews) — Un potente sistema de tickets de help desk con sistema de gestión de ideas. Precios a partir de 15 $ mensuales.
    - [Ver perfil](https://www.capterra.mx/software/170123/useresponse)
    - [Comparar con Brand Embassy](https://www.capterra.mx/compare/143200/170123/brand-embassy/vs/useresponse)
11. **LiveHelpNow** — 4.6/5 (72 reviews) — Plataforma de participación del cliente omnicanal: Chat en vivo, integración de texto SMS, gestión de casos de atención al cliente, base de conocimientos, Facebook y más.
    - [Ver perfil](https://www.capterra.mx/software/99093/livehelpnow-suite)
    - [Comparar con Brand Embassy](https://www.capterra.mx/compare/99093/143200/livehelpnow-suite/vs/brand-embassy)
12. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
    - [Ver perfil](https://www.capterra.mx/software/132901/front)
    - [Comparar con Brand Embassy](https://www.capterra.mx/compare/132901/143200/front/vs/brand-embassy)
13. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
    - [Ver perfil](https://www.capterra.mx/software/83211/happyfox)
    - [Comparar con Brand Embassy](https://www.capterra.mx/compare/83211/143200/happyfox/vs/brand-embassy)
14. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.mx/software/135148/agile-crm)
    - [Comparar con Brand Embassy](https://www.capterra.mx/compare/135148/143200/agile-crm/vs/brand-embassy)
15. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.mx/software/87908/teamsupport)
    - [Comparar con Brand Embassy](https://www.capterra.mx/compare/87908/143200/teamsupport/vs/brand-embassy)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software)
- [Software de chat en vivo](https://www.capterra.mx/directory/30797/live-chat/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.mx/directory/31002/customer-communications-management/software)
- [Herramientas para crear chatbots](https://www.capterra.mx/directory/31596/conversational-ai-platform/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/143200/brand-embassy)
- [Ver el perfil del producto](https://www.capterra.mx/software/143200/brand-embassy)

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