---
description: ¿Qué es y para qué sirve Sharpen? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Sharpen? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Sharpen](/software/145658/sharpen) > [Alternativas a Sharpen](https://www.capterra.mx/alternatives/145658/sharpen)

# Alternativas a Sharpen

Canonical: https://www.capterra.mx/alternatives/145658/sharpen

> Explorar las mejores alternativas a Sharpen. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Aircall** — 4.2/5 (458 reviews) — Aircall permite que los administradores ajusten los equipos instantáneamente, creen números en más de 100 países e integren las herramientas de CRM más útiles.
   - [Ver perfil](https://www.capterra.mx/software/144486/aircall)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/144486/145658/aircall/vs/sharpen)
2. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica; entrante, saliente, ACD, IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.mx/software/132405/five9)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/132405/145658/five9/vs/sharpen)
3. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.mx/software/134775/incontact-call-center-software)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/134775/145658/incontact-call-center-software/vs/sharpen)
4. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es un software CRM y centro de atención telefónica destacado a nivel mundial. Más de 15 millones de empresas usan esta plataforma todos los días.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/113540/145658/bitrix24/vs/sharpen)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.mx/software/21409/genesys-cloud)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/21409/145658/genesys-cloud/vs/sharpen)
6. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
   - [Ver perfil](https://www.capterra.mx/software/132852/talkdesk)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/132852/145658/talkdesk/vs/sharpen)
7. **RingCX** — 4.2/5 (253 reviews) — RingCentral Call Centre ofrece capacidades omnicanal que permiten a los clientes decidir cómo quieren interactuar contigo.
   - [Ver perfil](https://www.capterra.mx/software/154951/ringcentral-contact-center)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/145658/154951/sharpen/vs/ringcentral-contact-center)
8. **Ytel** — 3.9/5 (26 reviews) — Plataforma de centro de contacto en la nube ideal para campañas multicanal entrantes, salientes y combinadas. Llamadas y conexiones de alta calidad.
   - [Ver perfil](https://www.capterra.mx/software/123451/x5-cloud-contact-center)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/123451/145658/x5-cloud-contact-center/vs/sharpen)
9. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS escalable, intuitivo, basado en IA, fácil de usar y nativo de la nube que garantiza la eficiencia.
   - [Ver perfil](https://www.capterra.mx/software/176017/alotech)
   - [Comparar con Sharpen](https://www.capterra.mx/compare/145658/176017/sharpen/vs/alotech)
10. **JustCall** — 4.1/5 (223 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
    - [Ver perfil](https://www.capterra.mx/software/157853/justcall)
    - [Comparar con Sharpen](https://www.capterra.mx/compare/145658/157853/sharpen/vs/justcall)
11. **ZIWO** — 4.7/5 (108 reviews) — Gestiona llamadas telefónicas, WhatsApp y conversaciones por SMS, todo en un solo lugar. Complementos completos de API y CRM. Números de teléfono virtuales en cualquier país.
    - [Ver perfil](https://www.capterra.mx/software/171265/ziwo)
    - [Comparar con Sharpen](https://www.capterra.mx/compare/145658/171265/sharpen/vs/ziwo)
12. **Kixie PowerCall** — 4.6/5 (293 reviews) — Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall.
    - [Ver perfil](https://www.capterra.mx/software/135636/kixie-powercall)
    - [Comparar con Sharpen](https://www.capterra.mx/compare/135636/145658/kixie-powercall/vs/sharpen)
13. **Bright Pattern** — 4.8/5 (104 reviews) — Excelente proveedor global de software omnicanal de centro de contacto basado en la nube.
    - [Ver perfil](https://www.capterra.mx/software/130369/bright-pattern)
    - [Comparar con Sharpen](https://www.capterra.mx/compare/130369/145658/bright-pattern/vs/sharpen)
14. **Dialpad** — 4.2/5 (562 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
    - [Ver perfil](https://www.capterra.mx/software/190976/dialpad-sell)
    - [Comparar con Sharpen](https://www.capterra.mx/compare/145658/190976/sharpen/vs/dialpad-sell)
15. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
    - [Ver perfil](https://www.capterra.mx/software/203121/voiso)
    - [Comparar con Sharpen](https://www.capterra.mx/compare/145658/203121/sharpen/vs/voiso)

## Categorías relacionadas

- [Software para call center](https://www.capterra.mx/directory/30007/call-center/software)
- [Sistemas IVR](https://www.capterra.mx/directory/30231/ivr/software)
- [Programas para grabar llamadas](https://www.capterra.mx/directory/30533/call-recording/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.mx/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/145658/sharpen)
- [Ver el perfil del producto](https://www.capterra.mx/software/145658/sharpen)

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