---
description: ¿Qué es y para qué sirve ServiceNow Problem Management? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es ServiceNow Problem Management? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión informática](/directory/10001/it-management/software) > [ServiceNow Problem Management](/software/152872/servicenow-problem-management) > [Alternativas a ServiceNow Problem Management](https://www.capterra.mx/alternatives/152872/servicenow-problem-management)

# Alternativas a ServiceNow Problem Management

Canonical: https://www.capterra.mx/alternatives/152872/servicenow-problem-management

> Explorar las mejores alternativas a ServiceNow Problem Management. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **ManageEngine Endpoint Central** — 4.6/5 (1492 reviews) — Ayuda a los administradores a automatizar, estandarizar, proteger y auditar su red de Windows. Desktop Central ahora también es compatible con MDM.
   - [Ver perfil](https://www.capterra.mx/software/170018/manageengine-desktop-central)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/170018/servicenow-problem-management/vs/manageengine-desktop-central)
2. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Una herramienta que ayuda a los desarrolladores a implementar parches y actualizaciones de software simultáneamente en varias PC con Windows.
   - [Ver perfil](https://www.capterra.mx/software/174535/pdq-deploy)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/174535/servicenow-problem-management/vs/pdq-deploy)
3. **Action1** — 4.9/5 (237 reviews) — Action1 reinventa la gestión de parches con una plataforma infinitamente escalable y altamente segura que funciona en 5 minutos.
   - [Ver perfil](https://www.capterra.mx/software/180609/action1-rmm)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/180609/servicenow-problem-management/vs/action1-rmm)
4. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.mx/software/202528/milvus)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/202528/servicenow-problem-management/vs/milvus)
5. **Rippling** — 4.9/5 (4615 reviews) — Un software de RR. HH. todo en uno con excelentes calificaciones. Administra tu nómina, beneficios, cumplimiento normativo y más, todo en un solo sistema moderno.
   - [Ver perfil](https://www.capterra.mx/software/172127/rippling)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/172127/servicenow-problem-management/vs/rippling)
6. **Wrike** — 4.4/5 (2887 reviews) — 2,3M utilizan el software de RR. HH. de Wrike. Procesos ágiles con plantillas, flujos de trabajo, aprobaciones, formularios y paneles.
   - [Ver perfil](https://www.capterra.mx/software/76113/wrike)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/76113/152872/wrike/vs/servicenow-problem-management)
7. **Atera** — 4.5/5 (446 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y acceso remoto: felicidad informática en un solo lugar.
   - [Ver perfil](https://www.capterra.mx/software/144309/atera)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/144309/152872/atera/vs/servicenow-problem-management)
8. **ManageEngine Applications Manager** — 4.6/5 (256 reviews) — Asegúrate de que tus aplicaciones comerciales estratégicas cumplan con las expectativas del usuario final mediante una supervisión de 360 grados desde Applications Manager.
   - [Ver perfil](https://www.capterra.mx/software/172323/manageengine-applications-manager)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/172323/servicenow-problem-management/vs/manageengine-applications-manager)
9. **Pulseway** — 4.7/5 (310 reviews) — Pulseway es una galardonada plataforma de gestión de TI que te ofrece control total sobre todo lo relacionado con TI.
   - [Ver perfil](https://www.capterra.mx/software/141792/pulseway)
   - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/141792/152872/pulseway/vs/servicenow-problem-management)
10. **N-central** — 4.1/5 (195 reviews) — La plataforma de gestión y supervisión remotas N-able® N-central® ha sido diseñada para facilitar la gestión de redes de TI complejas.
    - [Ver perfil](https://www.capterra.mx/software/13803/n-central)
    - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/13803/152872/n-central/vs/servicenow-problem-management)
11. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
    - [Ver perfil](https://www.capterra.mx/software/152871/servicenow)
    - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152871/152872/servicenow/vs/servicenow-problem-management)
12. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
    - [Ver perfil](https://www.capterra.mx/software/138769/jira-service-management)
    - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/138769/152872/jira-service-management/vs/servicenow-problem-management)
13. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne automatiza la TI para +20.000 equipos informáticos, aumentando la productividad, mitigando riesgos y simplificando la gestión.
    - [Ver perfil](https://www.capterra.mx/software/165889/ninjaone)
    - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/165889/servicenow-problem-management/vs/ninjaone)
14. **Remote Desktop Manager** — 4.6/5 (412 reviews) — Centraliza todas tus conexiones, contraseñas y credenciales remotas en una plataforma única en dónde las personas adoran trabajar.
    - [Ver perfil](https://www.capterra.mx/software/152245/remote-desktop-manager)
    - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152245/152872/remote-desktop-manager/vs/servicenow-problem-management)
15. **IT Glue** — 4.6/5 (331 reviews) — IT Glue es una plataforma de documentación galardonada que ayuda a los proveedores de TI a reducir drásticamente el tiempo que pierden buscando información.
    - [Ver perfil](https://www.capterra.mx/software/170401/itglue)
    - [Comparar con ServiceNow Problem Management](https://www.capterra.mx/compare/152872/170401/servicenow-problem-management/vs/itglue)

## Categorías relacionadas

- [Software de gestión informática](https://www.capterra.mx/directory/10001/it-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/152872/servicenow-problem-management)
- [Ver el perfil del producto](https://www.capterra.mx/software/152872/servicenow-problem-management)

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