---
description: ¿Qué es y para qué sirve Zoho CRM? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Zoho CRM? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/2/customer-relationship-management/software) > [Zoho CRM](/software/155928/zoho-crm) > [Alternativas a Zoho CRM](https://www.capterra.mx/alternatives/155928/zoho-crm)

# Alternativas a Zoho CRM

Canonical: https://www.capterra.mx/alternatives/155928/zoho-crm

> Explorar las mejores alternativas a Zoho CRM. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/113540/155928/bitrix24/vs/zoho-crm)
2. **Bigin by Zoho CRM** — 4.7/5 (724 reviews) — Bigin ayuda a las pequeñas empresas a dejar atrás las hojas de cálculo y empezar a usar una solución de CRM verdaderamente diseñada para sus necesidades.
   - [Ver perfil](https://www.capterra.mx/software/204998/bigin-by-zoho-crm)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/155928/204998/zoho-crm/vs/bigin-by-zoho-crm)
3. **Odoo** — 4.2/5 (1294 reviews) — Odoo es un conjunto de aplicaciones personalizables de código abierto ideadas para satisfacer todas las necesidades de su empresa.
   - [Ver perfil](https://www.capterra.mx/software/135618/odoo)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/135618/155928/odoo/vs/zoho-crm)
4. **monday CRM** — 4.7/5 (453 reviews) — Recomendado para empresas pequeñas y medianas, monday CRM es un CRM sin código totalmente personalizable que centraliza las ventas y la comunicación con el cliente.
   - [Ver perfil](https://www.capterra.mx/software/1024614/monday-crm)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/155928/1024614/zoho-crm/vs/monday-crm)
5. **HubSpot CRM** — 4.5/5 (4451 reviews) — HubSpot CRM es el CRM 100 % gratuito, flexible e intuitivo que encantará a tu equipo de ventas.
   - [Ver perfil](https://www.capterra.mx/software/152373/hubspot-crm)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/152373/155928/hubspot-crm/vs/zoho-crm)
6. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Sales Cloud: Aumenta la productividad de tu equipo de ventas en un 29%. Accede, gestiona, automatiza y proyecta ventas con IA en una sola plataforma.
   - [Ver perfil](https://www.capterra.mx/software/61368/salesforce)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/61368/155928/salesforce/vs/zoho-crm)
7. **Dynamics 365** — 4.4/5 (5811 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
   - [Ver perfil](https://www.capterra.mx/software/157279/dynamics-365)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/155928/157279/zoho-crm/vs/dynamics-365)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
   - [Ver perfil](https://www.capterra.mx/software/178819/engagebay-marketing)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/155928/178819/zoho-crm/vs/engagebay-marketing)
9. **Pipedrive** — 4.5/5 (3042 reviews) — Pipedrive es una herramienta de software de CRM fácil de implementar que te ayuda a concentrarte en las actividades que impulsan el cierre de tratos.
   - [Ver perfil](https://www.capterra.mx/software/132666/pipedrive)
   - [Comparar con Zoho CRM](https://www.capterra.mx/compare/132666/155928/pipedrive/vs/zoho-crm)
10. **eWay-CRM** — 4.5/5 (820 reviews) — Complemento de CRM para Outlook que ayuda a administrar contactos, ventas, proyectos y combinaciones de correspondencia. Disponible ahora en iOS/Android.
    - [Ver perfil](https://www.capterra.mx/software/152769/eway-crm)
    - [Comparar con Zoho CRM](https://www.capterra.mx/compare/152769/155928/eway-crm/vs/zoho-crm)
11. **Nutshell** — 4.4/5 (619 reviews) — Nutshell ama a los equipos de ventas y los equipos de ventas aman a Nutshell. Las mejores herramientas de tu clase, las integraciones que ahorran tiempo y la asistencia en vivo de primera clase.
    - [Ver perfil](https://www.capterra.mx/software/144340/nutshell)
    - [Comparar con Zoho CRM](https://www.capterra.mx/compare/144340/155928/nutshell/vs/zoho-crm)
12. **ActiveCampaign** — 4.6/5 (2561 reviews) — ActiveCampaign combina el poder del marketing por correo electrónico, la automatización de marketing y la automatización de ventas/CRM.
    - [Ver perfil](https://www.capterra.mx/software/79367/activecampaign)
    - [Comparar con Zoho CRM](https://www.capterra.mx/compare/79367/155928/activecampaign/vs/zoho-crm)
13. **Act\!** — 3.9/5 (857 reviews) — Act\! incluye gestión dinámica de ventas y una potente automatización de marketing. Es el paquete definitivo de herramientas para pymes.
    - [Ver perfil](https://www.capterra.mx/software/133171/act)
    - [Comparar con Zoho CRM](https://www.capterra.mx/compare/133171/155928/act/vs/zoho-crm)
14. **Brevo** — 4.6/5 (3408 reviews) — Obtén todas las herramientas que necesitas para crear mejores relaciones con los clientes online en un solo lugar.
    - [Ver perfil](https://www.capterra.mx/software/132996/brevo)
    - [Comparar con Zoho CRM](https://www.capterra.mx/compare/132996/155928/brevo/vs/zoho-crm)
15. **Freshsales** — 4.5/5 (621 reviews) — Freshsales es un software completo de CRM y administración de clientes potenciales para equipos de ventas de alta velocidad.
    - [Ver perfil](https://www.capterra.mx/software/155563/freshsales)
    - [Comparar con Zoho CRM](https://www.capterra.mx/compare/155563/155928/freshsales/vs/zoho-crm)

## Categorías relacionadas

- [Software de asistente de ventas con IA](https://www.capterra.mx/directory/34135/ai-sales-assistant/software)
- [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software)
- [Software CRM para el sector financiero](https://www.capterra.mx/directory/30562/financial-crm/software)
- [Software CRM para constructoras](https://www.capterra.mx/directory/30657/construction-crm/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.mx/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/155928/zoho-crm)
- [Ver el perfil del producto](https://www.capterra.mx/software/155928/zoho-crm)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/alternatives/155928/zoho-crm> |
| de-AT | <https://www.capterra.at/alternatives/155928/zoho-crm> |
| de-CH | <https://www.capterra.ch/alternatives/155928/zoho-crm> |
| en | <https://www.capterra.com/p/155928/Zoho-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/155928/zoho-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/155928/zoho-crm> |
| en-CA | <https://www.capterra.ca/alternatives/155928/zoho-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/155928/zoho-crm> |
| en-IE | <https://www.capterra.ie/alternatives/155928/zoho-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/155928/zoho-crm> |
| en-IN | <https://www.capterra.in/alternatives/155928/zoho-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/155928/zoho-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/155928/zoho-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/155928/zoho-crm> |
| es | <https://www.capterra.es/alternatives/155928/zoho-crm> |
| es-AR | <https://www.capterra.com.ar/alternatives/155928/zoho-crm> |
| es-CL | <https://www.capterra.cl/alternatives/155928/zoho-crm> |
| es-CO | <https://www.capterra.co/alternatives/155928/zoho-crm> |
| es-CR | <https://www.capterra.co.cr/alternatives/155928/zoho-crm> |
| es-DO | <https://www.capterra.do/alternatives/155928/zoho-crm> |
| es-EC | <https://www.capterra.ec/alternatives/155928/zoho-crm> |
| es-MX | <https://www.capterra.mx/alternatives/155928/zoho-crm> |
| es-PA | <https://www.capterra.com.pa/alternatives/155928/zoho-crm> |
| es-PE | <https://www.capterra.pe/alternatives/155928/zoho-crm> |
| fr | <https://www.capterra.fr/alternatives/155928/zoho-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/155928/zoho-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/155928/zoho-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/155928/zoho-crm> |
| it | <https://www.capterra.it/alternatives/155928/zoho-crm> |
| ja | <https://www.capterra.jp/alternatives/155928/zoho-crm> |
| nl | <https://www.capterra.nl/alternatives/155928/zoho-crm> |
| nl-BE | <https://www.capterra.be/alternatives/155928/zoho-crm> |
| pl | <https://www.capterra.pl/alternatives/155928/zoho-crm> |
| pt | <https://www.capterra.com.br/alternatives/155928/zoho-crm> |
| pt-PT | <https://www.capterra.pt/alternatives/155928/zoho-crm> |
| sv | <https://www.capterra.se/alternatives/155928/zoho-crm> |
| tr | <https://www.capterra.web.tr/alternatives/155928/zoho-crm> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM","description":"Encuentra las mejores alternativas a Zoho CRM en un instante gracias a Capterra México. Escoge entre los mejores productos y compara precios, características y reseñas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.mx/alternatives/155928/zoho-crm","about":{"@id":"https://www.capterra.mx/alternatives/155928/zoho-crm#software"},"breadcrumb":{"@id":"https://www.capterra.mx/alternatives/155928/zoho-crm#breadcrumblist"},"@id":"https://www.capterra.mx/alternatives/155928/zoho-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.mx/#website"},"inLanguage":"es-MX","mainEntity":{"@id":"https://www.capterra.mx/alternatives/155928/zoho-crm#software"},"publisher":{"@id":"https://www.capterra.mx/#organization"}},{"name":"Zoho CRM","url":"https://www.capterra.mx/software/155928/zoho-crm","@id":"https://www.capterra.mx/software/155928/zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.mx/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"14","@type":"Offer"}},{"@id":"https://www.capterra.mx/alternatives/155928/zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Sistema CRM","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"Zoho CRM","position":3,"item":"/software/155928/zoho-crm","@type":"ListItem"},{"name":"Alternativas a Zoho CRM","position":4,"item":"https://www.capterra.mx/alternatives/155928/zoho-crm","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Las 15 mejores alternativas a Zoho CRM - Capterra México 2026","@context":"https://schema.org","@id":"https://www.capterra.mx/alternatives/155928/zoho-crm#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.mx/software/113540/bitrix24","@type":"ListItem"},{"name":"Bigin by Zoho CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/174f7c9f-e410-4b75-800e-4eaefb5058f9.png","url":"https://www.capterra.mx/software/204998/bigin-by-zoho-crm","@type":"ListItem"},{"name":"Odoo","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.mx/software/135618/odoo","@type":"ListItem"},{"name":"monday CRM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89099d96-d149-4414-ae0d-25607ca4cd8a.png","url":"https://www.capterra.mx/software/1024614/monday-crm","@type":"ListItem"},{"name":"HubSpot CRM","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f94dcf3a-e9ef-4673-80a0-d25bd50a393d.png","url":"https://www.capterra.mx/software/152373/hubspot-crm","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.mx/software/61368/salesforce","@type":"ListItem"},{"name":"Dynamics 365","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.mx/software/157279/dynamics-365","@type":"ListItem"},{"name":"EngageBay CRM","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.mx/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Pipedrive","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.mx/software/132666/pipedrive","@type":"ListItem"},{"name":"eWay-CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96c95171-8a65-4b39-82b8-8606dda3c33f.png","url":"https://www.capterra.mx/software/152769/eway-crm","@type":"ListItem"},{"name":"Nutshell","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11503072-fb77-4d2e-ba0e-81dfea7aad0e.png","url":"https://www.capterra.mx/software/144340/nutshell","@type":"ListItem"},{"name":"ActiveCampaign","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b440085-9a1d-42e2-9f4a-496ce62451fd.png","url":"https://www.capterra.mx/software/79367/activecampaign","@type":"ListItem"},{"name":"Act!","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8aa23f-eb6f-42cd-b33a-e310a590c803.png","url":"https://www.capterra.mx/software/133171/act","@type":"ListItem"},{"name":"Brevo","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10261f97-8dd6-4ab1-9cf0-781bce5dbc0e.png","url":"https://www.capterra.mx/software/132996/brevo","@type":"ListItem"},{"name":"Freshsales","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf6a3584-3313-4a13-86a7-6d6d000780e8.png","url":"https://www.capterra.mx/software/155563/freshsales","@type":"ListItem"}],"numberOfItems":15}
</script>