---
description: ¿Qué es y para qué sirve Collect.chat? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Collect.chat? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Collect.chat](/software/168676/collect-chat) > [Alternativas a Collect.chat](https://www.capterra.mx/alternatives/168676/collect-chat)

# Alternativas a Collect.chat

Canonical: https://www.capterra.mx/alternatives/168676/collect-chat

> Explorar las mejores alternativas a Collect.chat. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes.
   - [Ver perfil](https://www.capterra.mx/software/155928/zoho-crm)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/155928/168676/zoho-crm/vs/collect-chat)
2. **SurveyMonkey** — 4.6/5 (10426 reviews) — Una plataforma de encuestas líder en el mercado.
   - [Ver perfil](https://www.capterra.mx/software/32728/surveymonkey)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/32728/168676/surveymonkey/vs/collect-chat)
3. **Trustpilot** — 4.5/5 (1202 reviews) — Herramienta de gestión de reseñas del cliente que te ayuda a conectarte y generar confianza con tus clientes.
   - [Ver perfil](https://www.capterra.mx/software/169618/trustpilot)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/168676/169618/collect-chat/vs/trustpilot)
4. **Broadly** — 4.8/5 (336 reviews) — Broadly es una plataforma de generación de reseñas que ayuda a las empresas locales a obtener reseñas positivas online y, a la vez, protege su reputación.
   - [Ver perfil](https://www.capterra.mx/software/161326/broadly-reviews)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/161326/168676/broadly-reviews/vs/collect-chat)
5. **Jotform** — 4.7/5 (2794 reviews) — Jotform, el generador de formularios más fácil, ayuda a crear formularios en línea y recopilar datos, todo ello sin necesidad de escribir una sola línea de código.
   - [Ver perfil](https://www.capterra.mx/software/158456/jotform-4-0)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/158456/168676/jotform-4-0/vs/collect-chat)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/102188/168676/liveagent/vs/collect-chat)
7. **Typeform** — 4.7/5 (945 reviews) — Crea formularios y encuestas atractivos (y mucho más). Dale a tu público la experiencia que merece y obtén los datos que necesitas.
   - [Ver perfil](https://www.capterra.mx/software/137289/typeform)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/137289/168676/typeform/vs/collect-chat)
8. **Weave** — 4.3/5 (668 reviews) — Weave es una plataforma de comunicación que ayuda a las empresas a conectar con las personas a las que prestan servicios.
   - [Ver perfil](https://www.capterra.mx/software/141842/weave)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/141842/168676/weave/vs/collect-chat)
9. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.mx/software/134347/intercom)
   - [Comparar con Collect.chat](https://www.capterra.mx/compare/134347/168676/intercom/vs/collect-chat)
10. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
    - [Comparar con Collect.chat](https://www.capterra.mx/compare/164283/168676/zendesk/vs/collect-chat)
11. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
    - [Comparar con Collect.chat](https://www.capterra.mx/compare/124981/168676/freshdesk/vs/collect-chat)
12. **Survicate** — 4.6/5 (99 reviews) — Registra más comentarios de los usuarios y brinda una mejor experiencia al cliente con encuestas. Usa las más de 20 integraciones nativas.
    - [Ver perfil](https://www.capterra.mx/software/132914/survicate)
    - [Comparar con Collect.chat](https://www.capterra.mx/compare/132914/168676/survicate/vs/collect-chat)
13. **Ignition** — 4.7/5 (151 reviews) — Practice Ignition es una potente forma de gestionar negocios centrados en el cliente. Propuestas, contratos, facturación, inteligencia comercial y más.
    - [Ver perfil](https://www.capterra.mx/software/140861/practice-ignition)
    - [Comparar con Collect.chat](https://www.capterra.mx/compare/140861/168676/practice-ignition/vs/collect-chat)
14. **Podium** — 4.3/5 (522 reviews) — Los clientes son tu mejor forma de marketing. Déjalos correr la voz con Podium. Obtén más reseñas desde un panel de control centralizado.
    - [Ver perfil](https://www.capterra.mx/software/164285/podium)
    - [Comparar con Collect.chat](https://www.capterra.mx/compare/164285/168676/podium/vs/collect-chat)
15. **SurveySparrow** — 4.4/5 (121 reviews) — Convierte encuestas en conversaciones con las encuestas similares a los chats. Interactúa mejor con tus clientes y empleados.
    - [Ver perfil](https://www.capterra.mx/software/168823/surveysparrow)
    - [Comparar con Collect.chat](https://www.capterra.mx/compare/168676/168823/collect-chat/vs/surveysparrow)

## Categorías relacionadas

- [Software de gestión de experiencia del cliente](https://www.capterra.mx/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/168676/collect-chat)
- [Ver el perfil del producto](https://www.capterra.mx/software/168676/collect-chat)

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