---
description: ¿Qué es y para qué sirve SocialCRM? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es SocialCRM? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [CRM para redes sociales](/directory/31584/social-crm-tools/software) > [SocialCRM](/software/179885/social-crm) > [Alternativas a SocialCRM](https://www.capterra.mx/alternatives/179885/social-crm)

# Alternativas a SocialCRM

Canonical: https://www.capterra.mx/alternatives/179885/social-crm

> Explorar las mejores alternativas a SocialCRM. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes.
   - [Ver perfil](https://www.capterra.mx/software/155928/zoho-crm)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/155928/179885/zoho-crm/vs/social-crm)
2. **Hootsuite** — 4.4/5 (3795 reviews) — Hootsuite te ayuda a construir tu marca, reforzar las conexiones con los clientes e impulsar los resultados gracias a las redes sociales.
   - [Ver perfil](https://www.capterra.mx/software/121701/hootsuite)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/121701/179885/hootsuite/vs/social-crm)
3. **Agorapulse** — 4.6/5 (713 reviews) — Paquete de software de gestión de redes sociales y CRM
   - [Ver perfil](https://www.capterra.mx/software/123971/agorapulse)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/123971/179885/agorapulse/vs/social-crm)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y brinda una excelente atención al cliente con una solución de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/102188/179885/liveagent/vs/social-crm)
5. **Nimble** — 4.4/5 (1868 reviews) — Nimble es el CRM sencillo e inteligente para Office 365 y G Suite que funciona de verdad, trabajes donde trabajes.
   - [Ver perfil](https://www.capterra.mx/software/123032/nimble)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/123032/179885/nimble/vs/social-crm)
6. **Sprout Social** — 4.4/5 (606 reviews) — Sprout Social ofrece soluciones de participación en redes sociales, publicaciones, análisis, escucha e informes para agencias y marcas líderes.
   - [Ver perfil](https://www.capterra.mx/software/121447/sprout-social)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/121447/179885/sprout-social/vs/social-crm)
7. **Sendible** — 4.6/5 (137 reviews) — Herramienta de gestión de redes sociales con supervisión de marca, uso compartido de contenido, soporte de redes múltiples, análisis y seguimiento de redes sociales/correo electrónico.
   - [Ver perfil](https://www.capterra.mx/software/130894/sendible)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/130894/179885/sendible/vs/social-crm)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
   - [Ver perfil](https://www.capterra.mx/software/178819/engagebay-marketing)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/178819/179885/engagebay-marketing/vs/social-crm)
9. **Crisp** — 4.6/5 (147 reviews) — Tu plataforma todo en uno para una comunicación multicanal.
   - [Ver perfil](https://www.capterra.mx/software/151292/crisp)
   - [Comparar con SocialCRM](https://www.capterra.mx/compare/151292/179885/crisp/vs/social-crm)
10. **Thryv** — 4.2/5 (505 reviews) — El software de administración integral creado para pequeñas empresas.
    - [Ver perfil](https://www.capterra.mx/software/156926/thryv)
    - [Comparar con SocialCRM](https://www.capterra.mx/compare/156926/179885/thryv/vs/social-crm)
11. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Sales Cloud: Aumenta la productividad de tu equipo de ventas en un 29%. Accede, gestiona, automatiza y proyecta ventas con IA en una sola plataforma.
    - [Ver perfil](https://www.capterra.mx/software/61368/salesforce)
    - [Comparar con SocialCRM](https://www.capterra.mx/compare/61368/179885/salesforce/vs/social-crm)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
    - [Comparar con SocialCRM](https://www.capterra.mx/compare/164283/179885/zendesk/vs/social-crm)
13. **Leadsales CRM** — 3.9/5 (8 reviews) — Leadsales es una destacada plataforma de comunicaciones con los clientes para WhatsApp, Messenger e Instagram.
    - [Ver perfil](https://www.capterra.mx/software/215729/leadsales-crm)
    - [Comparar con SocialCRM](https://www.capterra.mx/compare/179885/215729/social-crm/vs/leadsales-crm)
14. **Simla.com** — 4.7/5 (32 reviews) — Simla.com es un CRM omnicanal para centralizar la comunicación, automatizar ventas y mejorar la relación con los clientes en una plataforma segura
    - [Ver perfil](https://www.capterra.mx/software/148225/simla-com)
    - [Comparar con SocialCRM](https://www.capterra.mx/compare/148225/179885/simla-com/vs/social-crm)
15. **Copper** — 4.4/5 (622 reviews) — Enfócate en las relaciones, no en los registros con ProsperWorks y Google. El único CRM creado, utilizado y recomendado por Google.
    - [Ver perfil](https://www.capterra.mx/software/141642/copper)
    - [Comparar con SocialCRM](https://www.capterra.mx/compare/141642/179885/copper/vs/social-crm)

## Categorías relacionadas

- [CRM para redes sociales](https://www.capterra.mx/directory/31584/social-crm-tools/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/179885/social-crm)
- [Ver el perfil del producto](https://www.capterra.mx/software/179885/social-crm)

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