---
description: ¿Qué es y para qué sirve Help Lightning? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Help Lightning? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Programas de realidad aumentada](/directory/30943/augmented-reality/software) > [Help Lightning](/software/200979/help-lightning) > [Alternativas a Help Lightning](https://www.capterra.mx/alternatives/200979/help-lightning)

# Alternativas a Help Lightning

Canonical: https://www.capterra.mx/alternatives/200979/help-lightning

> Explorar las mejores alternativas a Help Lightning. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/102188/200979/liveagent/vs/help-lightning)
2. **Efficy CRM** — 4.0/5 (90 reviews) — Efficy es conocido como el CRM más flexible de Europa. Presenta una gestión totalmente personalizable, consiguiendo así crecer tu empresa.
   - [Ver perfil](https://www.capterra.mx/software/149894/efficy-crm)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/149894/200979/efficy-crm/vs/help-lightning)
3. **Slack** — 4.7/5 (24046 reviews) — Slack reúne todas tus comunicaciones en un solo lugar. Es mensajería, archivo y búsqueda en tiempo real para equipos modernos.
   - [Ver perfil](https://www.capterra.mx/software/135003/slack)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/135003/200979/slack/vs/help-lightning)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/164283/200979/zendesk/vs/help-lightning)
5. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/113540/200979/bitrix24/vs/help-lightning)
6. **Webex Suite** — 4.4/5 (7396 reviews) — Reúnete con cualquier persona en cualquier dispositivo de escritorio, navegador, dispositivo móvil o dispositivo de video en cualquier lugar del mundo.
   - [Ver perfil](https://www.capterra.mx/software/733/webex)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/733/200979/webex/vs/help-lightning)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/169505/200979/zoho-desk/vs/help-lightning)
8. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
   - [Ver perfil](https://www.capterra.mx/software/132901/front)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/132901/200979/front/vs/help-lightning)
9. **Zight** — 4.6/5 (185 reviews) — CloudApp alivia la frustración y los malentendidos de la comunicación basada en texto a través de su plataforma de comunicación visual inteligente.
   - [Ver perfil](https://www.capterra.mx/software/154298/cloudapp)
   - [Comparar con Help Lightning](https://www.capterra.mx/compare/154298/200979/cloudapp/vs/help-lightning)
10. **Helpshift** — 3.9/5 (29 reviews) — Helpshift es la plataforma de automatización de atención al cliente líder en el sector.
    - [Ver perfil](https://www.capterra.mx/software/150923/helpshift)
    - [Comparar con Help Lightning](https://www.capterra.mx/compare/150923/200979/helpshift/vs/help-lightning)
11. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
    - [Comparar con Help Lightning](https://www.capterra.mx/compare/124981/200979/freshdesk/vs/help-lightning)
12. **ScreenConnect** — 4.7/5 (1895 reviews) — ConnectWise Control brinda la capacidad de ver y controlar dispositivos desde cualquier lugar donde haya una conexión a internet.
    - [Ver perfil](https://www.capterra.mx/software/147830/ScreenConnect)
    - [Comparar con Help Lightning](https://www.capterra.mx/compare/147830/200979/ScreenConnect/vs/help-lightning)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.mx/software/136189/salesforce)
    - [Comparar con Help Lightning](https://www.capterra.mx/compare/136189/200979/salesforce/vs/help-lightning)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
    - [Ver perfil](https://www.capterra.mx/software/21409/genesys-cloud)
    - [Comparar con Help Lightning](https://www.capterra.mx/compare/21409/200979/genesys-cloud/vs/help-lightning)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
    - [Ver perfil](https://www.capterra.mx/software/135148/agile-crm)
    - [Comparar con Help Lightning](https://www.capterra.mx/compare/135148/200979/agile-crm/vs/help-lightning)

## Categorías relacionadas

- [Programas de realidad aumentada](https://www.capterra.mx/directory/30943/augmented-reality/software)
- [Herramientas de colaboración](https://www.capterra.mx/directory/15/collaboration/software)
- [Programas de asistencia remota](https://www.capterra.mx/directory/30928/remote-support/software)
- [Software para pizarra digital](https://www.capterra.mx/directory/31995/whiteboard/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/200979/help-lightning)
- [Ver el perfil del producto](https://www.capterra.mx/software/200979/help-lightning)

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