---
description: ¿Qué es y para qué sirve CustomerWise? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es CustomerWise? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software para servicio al cliente](/directory/22/customer-service/software) > [CustomerWise](/software/960/customerwise) > [Alternativas a CustomerWise](https://www.capterra.mx/alternatives/960/customerwise)

# Alternativas a CustomerWise

Canonical: https://www.capterra.mx/alternatives/960/customerwise

> Explorar las mejores alternativas a CustomerWise. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.mx/software/169505/zoho-desk)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/169505/customerwise/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 50 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.mx/software/124981/freshdesk)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/124981/customerwise/vs/freshdesk)
3. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat te permite tener conversaciones en tiempo real con los clientes mientras están en tu sitio web.
   - [Ver perfil](https://www.capterra.mx/software/62194/livechat)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/62194/customerwise/vs/livechat)
4. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.mx/software/130406/agi-self-service)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/130406/customerwise/vs/agi-self-service)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk es el software de soporte de atención al cliente todo-en-uno que brinda experiencias increíbles.
   - [Ver perfil](https://www.capterra.mx/software/164283/zendesk)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/164283/customerwise/vs/zendesk)
6. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es una destacada solución gratuita de gestión de clientes (CRM) y atención al cliente, utilizada por 15 millones de empresas en todo el mundo.
   - [Ver perfil](https://www.capterra.mx/software/113540/bitrix24)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/113540/customerwise/vs/bitrix24)
7. **Salesforce Starter** — 4.4/5 (223 reviews) — Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo.
   - [Ver perfil](https://www.capterra.mx/software/132665/salesforce-essentials)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/132665/customerwise/vs/salesforce-essentials)
8. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500.
   - [Ver perfil](https://www.capterra.mx/software/135148/agile-crm)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/135148/customerwise/vs/agile-crm)
9. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente.
   - [Ver perfil](https://www.capterra.mx/software/102188/liveagent)
   - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/102188/customerwise/vs/liveagent)
10. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
    - [Ver perfil](https://www.capterra.mx/software/178819/engagebay-marketing)
    - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/178819/customerwise/vs/engagebay-marketing)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
    - [Ver perfil](https://www.capterra.mx/software/138769/jira-service-management)
    - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/138769/customerwise/vs/jira-service-management)
12. **Front** — 4.5/5 (286 reviews) — Trata a tus clientes como personas, no como tickets. Proporciona asistencia personalizada sin importar el canal.
    - [Ver perfil](https://www.capterra.mx/software/132901/front)
    - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/132901/customerwise/vs/front)
13. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
    - [Ver perfil](https://www.capterra.mx/software/83211/happyfox)
    - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/83211/customerwise/vs/happyfox)
14. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
    - [Ver perfil](https://www.capterra.mx/software/134347/intercom)
    - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/134347/customerwise/vs/intercom)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que combina chat en vivo y chatbots para mejorar la asistencia al cliente y generar más ventas.
    - [Ver perfil](https://www.capterra.mx/software/144040/tidio-chat)
    - [Comparar con CustomerWise](https://www.capterra.mx/compare/960/144040/customerwise/vs/tidio-chat)

## Categorías relacionadas

- [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software)
- [Software de soporte al cliente](https://www.capterra.mx/directory/32315/customer-support/software)
- [Sistema help desk](https://www.capterra.mx/directory/30008/help-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.mx/alternatives/960/customerwise)
- [Ver el perfil del producto](https://www.capterra.mx/software/960/customerwise)

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