Software para Asistencia técnica

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282 productos encontrados

Valoración del producto

Implementación

Características

SysAid

SysAid

Por SysAid Technologies

(87 reseñas)

La mesa de ayuda de SysAid ofrece un solo lugar y cuadro de mandos para que administre toda tu asistencia de TI. Encontrarás todos los factores esenciales que necesitas en un solo lugar, como una poderosa herramienta de gestión de casos de atención al cliente, gestión de activos de TI, portal de autoservicio y mucho más. Implementa tu mesa de ayuda personalizable de forma fácil y rápida hoy mismo desde el software en la nube o descargado de forma local. Con más de 15 años de experiencia, SysAid brinda servicio a más de 100 000 administradores a nivel mundial. Obtén una prueba gratis ahora o ponte en contacto con nosotros para ver lo que SysAid puede hacer por ti. Descubre más sobre SysAid

TeamSupport

TeamSupport

Por TeamSupport

(605 reseñas)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Descubre más sobre TeamSupport

Samanage

Samanage

Por Samanage

(434 reseñas)

Samanage es la gestión de activos de TI y solución de gestión de servicios de TI más comentada y mejor valorada. El software no solo genera enormes cantidades de métricas, datos e informes (¡a pesar de que se ofrece todo eso!), se trata de simplificar tareas complejas y automatizar las básicas. Simplemente rastrea tu hardware, software, contratos, órdenes de compra, licencias y garantías en un solo lugar. Ahorra un tiempo valioso y permítete ofrecer servicios más rápidos e inteligentes, para que puedas dejar de vivir con tanta presión. Descubre más sobre Samanage

Zoho Desk

Zoho Desk

Por Zoho Desk

(1416 reseñas)

Zoho Desk es una aplicación de atención al cliente basada en la web que ayuda a tu empresa a desarrollar relaciones más sólidas con los clientes. Con Zoho Desk, los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Es personalizable, fácil de usar y no te cuesta una fortuna. Parte del paquete de software empresarial de Zoho, con capacidad para 30 personas, Zoho Desk te brinda el poder de poner la atención al cliente en el corazón de tu empresa. Descubre más sobre Zoho Desk

Web Help Desk

Web Help Desk

Por SolarWinds

(78 reseñas)

With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. Descubre más sobre Web Help Desk

Salesforce

Salesforce

Por Salesforce Service Cloud

(324 reseñas)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Descubre más sobre Salesforce

ServiceDesk Plus

ServiceDesk Plus

Por ManageEngine

(94 reseñas)

ManageEngine ServiceDesk Plus es un software de servicio de asistencia técnica y gestión de activos. Ofrece un paquete integrado con gestión de incidentes (Ticketing de problemas), seguimiento de activos, compras, gestión de contratos, portal de autoservicio y base de conocimientos en un punto de precio asequible. ServiceDesk Plus te brinda todo lo que necesitas para tener una mesa de ayuda de TI completa y un personal de ayuda productivo. ManageEngine ServiceDesk Plus está disponible tanto en el local como bajo demanda. Descubre más sobre ServiceDesk Plus

LogMeIn Rescue

LogMeIn Rescue

Por LogMeIn

(54 reseñas)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Descubre más sobre LogMeIn Rescue

Freshdesk

Freshdesk

Por Freshworks

(595 reseñas)

Freshdesk es una solución de servicio de asistencia que ofrece todo lo que necesitas para brindar una atención excepcional al cliente. Gestiona todas las conversaciones de tus clientes en un solo lugar, sin importar cuál sea la fuente, ya sea correo electrónico, teléfono o redes sociales, para que puedas ofrecer una asistencia personal y rápida. Freshdesk es fácil de usar, por lo que puedes concentrarte en lo que más te importa: apoyar a los clientes. Con funciones tales como el mejor sistema de tickets y automatizaciones inteligentes, hacer felices a los clientes nunca ha sido tan fácil. Descubre más sobre Freshdesk

Help Scout

Help Scout

Por Help Scout

(117 reseñas)

Help Scout scales like any other customer support software, but the customer experience is personalized like a normal email. Help Scout is ideal for companies of all sizes, and specifically companies with 11+ users. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. Descubre más sobre Help Scout

Vivantio Pro

Vivantio Pro

Por Vivantio

(71 reseñas)

Vivantio Pro es el software de mesa de ayuda más flexible, confiable y seguro del mercado. La automatización y organización integradas del producto te ahorran tiempo y dinero y liberan al equipo de asistencia para que puedan centrarse en tareas cruciales, como la planificación y la gestión empresarial. Aprovecha los procesos clave de ITIL como gestión de incidencias, problemas, cambios y servicios y funciones avanzadas como gestión de activos, sincronización AD/LDAP, SSO, base de conocimientos, autoservicio y SLA para construir tu entorno de servicio ideal. Descubre más sobre Vivantio Pro

ConnectWise PSA

ConnectWise PSA

Por ConnectWise

(104 reseñas)

Being in control of your business means understanding where the money goes. ConnectWise puts important financial data at your fingertips rather than under lock and key. From quote to invoice, we make getting paid easier with the fully automated invoicing capabilities in ConnectWise. Through automation, all service history is tracked and invoices are sent on time with a level of detail clients will appreciate. Descubre más sobre ConnectWise PSA

QuestDesk Solutions

QuestDesk Solutions

Por QuestDesk Solutions

(8 reseñas)

Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Descubre más sobre QuestDesk Solutions

Service Desk

Service Desk

Por InvGate

(48 reseñas)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Descubre más sobre Service Desk

Genesys PureCloud

Genesys PureCloud

Por Genesys

(39 reseñas)

The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Descubre más sobre Genesys PureCloud

LiveHelpNow Suite

LiveHelpNow Suite

Por LiveHelpNow

(63 reseñas)

LiveHelpNow is a customer service software suite with multiple help-desk features including: live chat, SMS, support ticket management, a knowledge base, and call management. LiveHelpNow allows you to engage with the visitors on your site, increasing sales, and offering superior support. Use LiveHelpNow on the go and even integrate with your company twitter or facebook account. Descubre más sobre LiveHelpNow Suite

ConnectWise Control

ConnectWise Control

Por ConnectWise

(673 reseñas)

ConnectWise Control (formerly ScreenConnect) has supported 1:1 screen sharing through our remote support and remote access tools for years. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, talk customers into buying their stuff, or anything in between. Descubre más sobre ConnectWise Control

Helpshift

Helpshift

Por Helpshift

(23 reseñas)

A través del sistema de asistencia simplificado de Helpshift, las empresas pueden resolver los problemas de manera más eficiente, aumentando la satisfacción del cliente en el proceso. Empresas como Viacom, Virgin Media, Microsoft, Western Union, Flipboard y cientos de otras marcas líderes usan la plataforma Helpshift para brindar asistencia al cliente prioritaria por mensajería. Helpshift está instalado en dos mil millones de dispositivos en todo el mundo y presta servicios mensualmente a más de 600 millones de consumidores activos. Para obtener más información, visita https://www.helpshift.com. Descubre más sobre Helpshift

C2 ATOM

C2 ATOM

Por C2 Enterprise

(11 reseñas)

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Descubre más sobre C2 ATOM

LiveAgent

LiveAgent

Por QualityUnit

(381 reseñas)

LiveAgent es el software de centro de ayuda más revisado y el n.º 1 clasificado para SMB. Empresas como BMW, Yamaha, Huawei, Orange o Forbesfone utilizan LiveAgent para ofrecer al cliente resultados asombrosos, a 150 millones de usuarios finales en todo el mundo. Únete a ellos y obtén una ventaja competitiva. Comienza con una prueba gratis de 14 días, sin necesidad de tarjeta de crédito, sin contratos. LiveAgent es un software multicanal de centro de ayuda con abundantes características, más de 170, incluidas chat en vivo, soporte telefónico, integraciones con redes sociales, portal de la ayuda y API. Descubre más sobre LiveAgent

Cayzu

Cayzu

Por Cayzu

(31 reseñas)

Cayzu is the #1 INTERNAL HELPDESK FOR 10-50 AGENTS. Wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal. Forget complicated and expensive licensing and take control of your support with the MOST AFFORDABLE HELPDESK FOR 10-50 AGENTS. Descubre más sobre Cayzu

Customer Support Tickets Analytics

Customer Support Tickets Analytics

Por CX MOMENTS

(3 reseñas)

Cx MOMENTS is the best way to understand your customers problems. We automatically find and trend customer issues in your helpdesk so you dont have to. No more weekends spent reading support tickets or exporting data to excel. We help you gain valuable insights from your support tickets so you can escalate issues to other teams, detect topics for agents training and prioritize self service content. We connect in 3 clicks to Zendesk, Freshdesk, Freshervice Salesforce and many more. Descubre más sobre Customer Support Tickets Analytics

Jira Service Desk

Jira Service Desk

Por Atlassian

(154 reseñas)

JIRA Service Desk está calificado como el software de ITSM más popular y asequible. Basado en el software JIRA de Atlassian, líder del mercado en ayudar a los equipos a realizar su trabajo, JIRA Service Desk facilita a tus clientes la obtención de ayuda, es simple de usar para agentes y administradores y representa solo una fracción del costo y tiempo de configuración de los competidores. Descubre más sobre Jira Service Desk

Dixa

Dixa

Por Dixa

(7 reseñas)

Dixa es una plataforma de atención personal al cliente basada en la nube para conversaciones en tiempo real. Diseñado pensando en la simplicidad y la facilidad de uso, Dixa permite a los equipos que atienden a los clientes brindar asistencia personal instantánea a través del teléfono, el correo electrónico, y el chat desde una pantalla. Obtén estadísticas de rendimiento en tiempo real para pantallas de pared, enrutamiento inteligente en todos los canales, automatizaciones, devolución de llamadas y mucho más. Realiza la visita en el sitio web, haz una prueba de forma gratuita o programa una demostración para ver cómo Dixa puede mejorar tu experiencia con clientes y agentes. Descubre más sobre Dixa

Wrike

Wrike

Por Wrike

(980 reseñas)

Wrike facilita la gestión de múltiples proyectos y equipos interfuncionales, distribuidos o en crecimiento. La solución de extremo a extremo lleva los proyectos desde la etapa de solicitud inicial hasta el seguimiento del progreso del trabajo y la creación de informes de resultados. Permite administrar proyectos empresariales desde la creación y delegación de tareas, hasta la visualización de planes y la organización de flujos de trabajo y más. Perfecto para equipos creativos, de marketing, operaciones, TI, proyectos y productos compuestos por más de 20 personas. Descubre más sobre Wrike

MSP Anywhere

MSP Anywhere

Por SolarWinds MSP

(4 reseñas)

MSP Anywhere es un software de control remoto basado en la web para empresas de servicios de TI que necesitan resolver problemas de clientes de forma remota y rápida. Ofrece chat bidireccional en vivo, tiempo promedio de conexión de 5 segundos, sesiones remotas receptivas y excelentes herramientas de soporte remoto como el visor de eventos de Windows y la línea de comando. MSP Anywhere es 100 % basado en la nube y es fácil de probar, comprar y usar. Descubre más sobre MSP Anywhere

everything HelpDesk

everything HelpDesk

Por GroupLink

(11 reseñas)

#1 FOR SCHOOLS AND STATE & LOCAL GOVERNMENT (*Blackboard partner). A robust help desk built to increase end-user satisfaction, minimize Level 1 support staffing needs, save time on recurring tasks and projects, and save money optimizing for multiple departments (IT, Facilities, Maintenance, HR, etc.) For Government, K-12, and Higher Education including Universities, Colleges, etc. Join hundreds of other government organizations and schools. TRY IT TODAY FOR FREE! Descubre más sobre everything HelpDesk

NinjaRMM

NinjaRMM

Por NinjaRMM

(33 reseñas)

NinjaRMM is the next-gen PROACTIVE IT service desk. Get real-time performance data from your client machines and be alerted of potential problems and bottlenecks. Solve your clients IT problems before they come to you. Descubre más sobre NinjaRMM

Intelligent Service Management

Intelligent Service Management

Por ServiceAide

(22 reseñas)

Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Descubre más sobre Intelligent Service Management

TeamHeadquarters

TeamHeadquarters

Por Entry Software

(9 reseñas)

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away. Descubre más sobre TeamHeadquarters

Teamwork Desk

Teamwork Desk

Por Teamwork.com

(81 reseñas)

Teamwork Desk es un software rico en funciones que te brinda todas las ventajas para gestionar las comunicaciones entrantes y cada caso de atención al cliente, desde el momento en que llega hasta el momento en que se soluciona, todo permaneciendo invisible para los clientes. Desk es un centro de asistencia integral para la comunicación entrante y ayuda para la creación de documentos, para que puedas brindar ayuda a tus clientes en horario ininterrumpido. Mide lo importante en cuestión de satisfacción del cliente, productividad del equipo y canales de tráfico. Integración perfecta con los proyectos de Teamwork y las herramientas que ya conoces y utilizas. Descubre más sobre Teamwork Desk

Kaseya BMS

Kaseya BMS

Por Kaseya

(12 reseñas)

Todo lo que necesitas para tu empresa de TI, por un precio bajo. Kaseya BMS es la solución de gestión empresarial más completa en funciones del mercado hoy en día, creada para admitir todos los requerimientos de back-end de tu empresa de TI: centro de atención, CRM, finanzas, gestión de proyectos, facturación, seguimiento de tiempo y gastos, gestión de inventarios y más. ¡Comienza tu prueba gratis! Descubre más sobre Kaseya BMS

Alloy Navigator

Alloy Navigator

Por Alloy Software

(12 reseñas)

Lograr altos niveles de servicio mientras se satisfacen las necesidades de los clientes es esencial para cualquier organización de TI. Es por eso que se diseñó el centro de ayuda intuitivo y fácil de usar de Alloy Navigator, completo con una base de conocimientos y un portal de autoservicio estrechamente integrados. Combinado con la integración de gestión de activos y la belleza flexible del flujo de trabajo inteligente, obtendrás una solución de gestión de TI completa. Descubre más sobre Alloy Navigator

OTRS

OTRS

Por OTRS

(35 reseñas)

OTRS is a fully-managed service management suite for help desks that includes ticketing, automation and notification. It can be configured to match your organization's needs with features such as ITIL processes, CMDB, SLA management or corporate security process management. It's an ideal solution for help desks that want to streamline communication, track and identify trends and deliver top-quality service to their customers. Find out how OTRS can meet your help desk needs. Descubre más sobre OTRS

SeamlessDesk

SeamlessDesk

Por Seamless Desk

(14 reseñas)

SeamlessDesk es un software de mesa de ayuda asequible y basado en la nube que te permite alcanzar los objetivos de asistencia de tu empresa con un software intuitivo y de funciones enriquecidas. A diferencia de otro software de mesa de ayuda, SeamlessDesk no te restringe con planes de paquetes de precios altos para obtener las características que deseas o necesitas. Te proporciona acceso ilimitado a todas las funciones, independientemente del paquete que elijas. Simplemente decide cuántos agentes necesitas y eso es todo. Descubre más sobre SeamlessDesk

Vision Helpdesk

Vision Helpdesk

Por Vision Helpdesk

(27 reseñas)

Vision Helpdesk ofrece herramientas de software para atención al cliente: 1) Software de mesa de ayuda (mesa de ayuda multicanal); 2) Mesa de ayuda por satélite (mesa de ayuda multimarca); 3) Centro de atención (mesa de ayuda ITIL/ITSM). Vision Helpdesk es TODO EN UNO. La mesa de ayuda para asistencia al cliente te permite administrar diversos canales, como CORREO ELECTRÓNICO, FORMULARIOS WEB, TWITTER, FACEBOOK y LLAMADAS, todo bajo un mismo techo. Más de 8000 empresas de todo el mundo confían en Vision Helpdesk. Descubre más sobre Vision Helpdesk

elevio

elevio

Por elevio

(9 reseñas)

Elevio hace que tus productos sean más fáciles de aprender. Mejora la retención, mientras reduce tus cargas de asistencia. Reunimos todas tus asistencias existentes para ofrecer una experiencia integral para tus clientes, llevando la educación de tus clientes al siguiente nivel y brindando ayuda a demanda a tus clientes, cuando y donde la necesiten. Más de 500 empresas como Atlassian, Heap, Adroll y Dell están utilizando elevio para mejorar la educación del cliente y reducir las cargas de asistencia. Pruébalo GRATIS durante 14 días. Descubre más sobre elevio

Helprace

Helprace

Por Helprace

(5 reseñas)

Helprace es la forma más sencilla de gestionar la interacción entre clientes y empresas. Un servicio de ayuda con una comunidad de clientes intuitiva y una aplicación de comentarios que hacen que Helprace esté listo para usar de inmediato. No hay largas guías de instalación, manuales de instalación o configuraciones de TI para tener en cuenta. Descubre más sobre Helprace

HelpOnClick Live Chat

HelpOnClick Live Chat

Por HelpOnClick

(1 reseña)

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Descubre más sobre HelpOnClick Live Chat

Agile CRM

Agile CRM

Por Agile CRM

(244 reseñas)

Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500. Descubre más sobre Agile CRM

Nextiva

Nextiva

Por Nextiva

(109 reseñas)

Nextiva Chat allows you to increase revenue, deliver faster service, and boost efficiency. Interact with your customers and prospects proactively with Proactive Chat. You can easily talk to hesitant visitors, initiating a conversation without a click. Increase efficiency with chat scheduling, text shortcuts, and unlimited queues. Seamlessly integrate with other Nextiva products for a full view of customers. Descubre más sobre Nextiva

Web Tracks

Web Tracks

Por Gritware

(3 reseñas)

Web Tracks is Help Desk, PC Inventory, Asset Management, and Purchasing Software all in one package. The program audits and keeps track of Computers, related peripherals, software assets & licensing, documentation, purchasing and help desk requests. Simple Clean 100% Web Based Interface. Descubre más sobre Web Tracks

Issuetrak

Issuetrak

Por Issuetrak

(147 reseñas)

At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks. Descubre más sobre Issuetrak

Agiloft

Agiloft

Por Agiloft

(24 reseñas)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Descubre más sobre Agiloft

NetHelpDesk

NetHelpDesk

Por Net Help Desk

(11 reseñas)

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Descubre más sobre NetHelpDesk

UseResponse

UseResponse

Por UseResponse

(21 reseñas)

All-in-one support suite to get customer feedback and provide support for only $15/month. Used primarily as self-hosted solution installed on your server with Cloud option, UseResponse can be embedded and deployed easily. Descubre más sobre UseResponse

Tracker

Tracker

Por PhaseWare

(64 reseñas)

PhaseWare Tracker ofrece una solución completa, configurable y de asistencia técnica diseñada para optimizar los procesos de flujo de trabajo comunes, al mismo tiempo que proporciona visibilidad adicional a través del portal de autoservicio. Al centrarse funcionalmente en la emisión de tickets básicos, Tracker proporciona una solución de mesa de ayuda altamente efectiva sin agregar la complejidad y la sobrecarga de la administración de activos. El resultado es una solución ágil y rentable para las operaciones de la mesa de ayuda. Descubre más sobre Tracker

KronoDesk

KronoDesk

Por Inflectra

(3 reseñas)

Software de asistencia al cliente que os encantará a ti y a tus clientes. Con KronoDesk puedes concentrarte en ayudar a tus clientes y no en configurar las herramientas para ayudarlos y brindarles asistencia. KronoDesk es hermoso por fuera y poderoso por dentro. ¡Con KronoDesk tus clientes te amarán! Pueden obtener asistencia rápidamente y ocuparse de lo que les importa: disfrutar de tu producto. KronoDesk los ayuda a colaborar entre sí, mientras que su poderoso sistema de venta de boletos hace que los clientes se comuniquen contigo desde cualquier lugar. Descubre más sobre KronoDesk

Spoke

Spoke

Por Spoke

(14 reseñas)

Spoke's A.I powered help desk software provides a single place to manage all employee requests, with simple ticketing, knowledge management, and self-service powered by artificial intelligence (A.I.). All in a tightly-integrated package that sets new standards for simplicity and ease-of-use. Descubre más sobre Spoke

Supportbench

Supportbench

Por Supportbench Services

(11 reseñas)

Support Bench is the next generation technology for keeping customers happy. We are a multichannel customer service platform for the entire market, empowering your reps to resolve all issues quickly and completely. It is both feature packed and affordable, from its dynamic SLAs to robust case management, Support bench offers companies the freedom to tailor their support system to the way they want to work. After all, once you get your valued customers, its our job to ensure you keep them. Descubre más sobre Supportbench

SupaDESK

SupaDESK

Por SupaTools

(10 reseñas)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. Descubre más sobre SupaDESK

EvantoDesk

EvantoDesk

Por Evanto

(2 reseñas)

4 years ago Simon Sewart was the founder of a small business (ClinicAppointments.com) with 18 employees that was struggling to respond quickly and efficiently to customer emails. Simon looked at all of the available help desk software on the market and quickly discovered that none of it had been built for SMEs; it was all too complicated to configure and use. EvantoDesk has been designed specifically for SMEs; in many ways as powerful as enterprise software but without the complexities. Descubre más sobre EvantoDesk

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

Por Vector

(0 reseñas)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Descubre más sobre Vizor HelpDesk & IT Assets

VCC Live

VCC Live

Por VCC Live

(20 reseñas)

VCC Live is a cloud-based, feature-rich helpdesk software, providing telecommunication services and consultancy to all types of businesses that want to maximize the customer experience they provide. Its comprehensive features such as IVR, real-time statistics, predictive dialer, and CRM integration allow your help desk team to perform a wide range of actions from one single platform. VCC Live's omnichannel solution makes it easy for your team to provide a seamless customer experience. Descubre más sobre VCC Live

Alcea HelpDesk

Alcea HelpDesk

Por Alcea Tracking Solutions

(3 reseñas)

FIT HelpDesk forma parte de un completo sistema de seguimiento que brindará a las empresas una ventaja competitiva. No es solo una herramienta de servicio de ayuda, es una plataforma de seguimiento integral que le brinda a tu organización la capacidad de proporcionar tiempos de respuesta más rápidos, aumentar la productividad y garantizar que se atiendan los problemas informados. Usando las potentes reglas de flujo de trabajo de FIT para alertar de incidentes que caen por debajo de los estándares de rendimiento, FIT HelpDesk asegura que las notificaciones de emergencia provoquen que el artículo se escale. Descubre más sobre Alcea HelpDesk

Dude Solutions Help Desk

Dude Solutions Help Desk

Por Dude Solutions

(0 reseñas)

Dude Solutions Technology solution can help optimize the management of IT resources throughout your organization. Our next generation technology suite is designed to help you streamline support requests, automate asset discovery, audit and improve utilization of software licenses, and control access across your network. Descubre más sobre Dude Solutions Help Desk

Splashtop On-Demand Support

Splashtop On-Demand Support

Por Splashtop

(0 reseñas)

Splashtop On-Demand Support (SOS) with Mobile is a cost effective, best-in-class, attended quick support solution for help desks, MSPs and IT pros. Connect to your users Windows, Mac, and now iOS and Android devices with a simple session code Descubre más sobre Splashtop On-Demand Support

AlertFind

AlertFind

Por Aurea

(0 reseñas)

When dealing with a cyber attack, you need to shut it down immediately. Limit the damage by contacting your employees with secure, off-network alerts. Using machine learning, artificial intelligence and data science, we pull employee contact info from your company's HRIS to ensure that your contact database is always 100% accurate. You never have to worry about not reaching an employee again with AlertFind's SmartContact feature. Descubre más sobre AlertFind

LiveChat

LiveChat

Por LiveChat Software

(346 reseñas)

Premium Live Chat y Help Desk Software para negocios. LiveChat convierte a los equipos de asistencia en rockstars de atención al cliente. Los clientes aman obtener las respuestas a sus preguntas en cuestión de segundos. ¡Gana los corazones de los clientes con una increíble atención al cliente con LiveChat, únete a más de 24 000 empresas de más de 150 países y prueba LiveChat ahora mismo! Descubre más sobre LiveChat

Smart Link

Smart Link

Por Unymira USU

(0 reseñas)

Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support. All IT-related information and support functions are pooled in a single channel. Unymira Smart Link is always the first point of contact for IT end users regardless of whether error messages, IT-related questions or service requests are involved. Unymira Smart Link works across all channels of communication; on every desktop PC, notebook, tablet and Smartphone. Descubre más sobre Smart Link

SutiDesk

SutiDesk

Por SutiSoft

(3 reseñas)

Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk

Zendesk

Por Zendesk ND

(1301 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

GoToAssist

GoToAssist

Por GoToAssist

(62 reseñas)

GoToAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost.

QuickBase

QuickBase

Por QuickBase

(83 reseñas)

QuickBase is the most flexible and user-friendly solution for building a robust, scalable Help Desk tracking app.

Kayako

Kayako

Por Kayako

(123 reseñas)

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.

osTicket

osTicket

Por Enhancesoft

(22 reseñas)

An open source customer support system that organizes, manages and archives incoming support requests.

Atera

Atera

Por Atera

(78 reseñas)

Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y control remoto: la felicidad del cliente en un solo lugar.

TOPdesk

TOPdesk

Por TOPdesk

(14 reseñas)

ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.

Gorgias

Gorgias

Por Gorgias

(11 reseñas)

A help desk that enables customer service to see the profile of the customer, their order, & past interactions in one screen.

NABD

NABD

Por NABD

(37 reseñas)

Innovative and easy help desk software for companies looking for fast and agile support services. FREE life time plan available.

Requestor

Requestor

Por Requestor Technologies

(7 reseñas)

Requestor is a very flexible web application that allows a wide range of scenarios for the help desk and service desk.

ServicePRO

ServicePRO

Por Help Desk Technology International

(0 reseñas)

Web-based service desk software that includes workflow management, data analysis, document management, and asset management features.

LiveZilla

LiveZilla

Por LiveZilla

(7 reseñas)

Live chat software with multi-website support, visitor monitoring, and offline messaging functionality.

RepairShopr

RepairShopr

Por RepairShopr

(74 reseñas)

Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.

HappyFox

HappyFox

Por HappyFox

(57 reseñas)

Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.

iSupport

iSupport

Por iSupport Software

(31 reseñas)

End users can submit requests for service, search for solutions, and view the status of their open incidents.

ClickDesk

ClickDesk

Por ClickDesk

(15 reseñas)

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

CustomerFirst

CustomerFirst

Por RTI Software

(0 reseñas)

Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more.

Dell KACE

Dell KACE

Por Dell

(20 reseñas)

Comprehensive and easy-to-use appliance-based help desk software solution.

Deskero

Deskero

Por Deskero

(72 reseñas)

Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels.

ISL Light

ISL Light

Por ISL Online

(7 reseñas)

Web based solution that lets you connect to any computer or mobile device. Cross-platform, secure, high speed screen sharing.

Helpy

Helpy

Por Helpy

(1 reseña)

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and support communities.

assyst

assyst

Por Axios Systems

(2 reseñas)

The world's most advanced best practice based IT service management software solution.

HESK

HESK

Por Klemen Stirn

(0 reseñas)

Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.

Oracle Right Now

Oracle Right Now

Por Oracle

(10 reseñas)

Cross-channel solution that covers contact center, web, and social aspects of customer service experience.

nanoRep

nanoRep

Por nanoRep

(5 reseñas)

nanorep is a digital self-service solution that provides personalized guidance to every consumer at their moment of need, on any device

Cingo

Cingo

Por Cingo

(0 reseñas)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Yetiforce

Yetiforce

Por YetiForce

(31 reseñas)

An open sourced CRM system, featuring customized solutions with a wide range of configuration tools and user-friendly interface.

TeamDynamix

TeamDynamix

Por TeamDynamix

(5 reseñas)

Project, portfolio and service management solutions in a single work management platform.

DeskPRO

DeskPRO

Por DeskPRO

(4 reseñas)

The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.

Interakt

Interakt

Por Fizzy Software

(4 reseñas)

Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard.

OneDesk

OneDesk

Por OneDesk

(2 reseñas)

On-demand software to facilitate service delivery and product development collaboration. Includes Customer Feedback Management and more

Brand Embassy

Brand Embassy

Por Brand Embassy

(1 reseña)

Brand Embassy is a customer service software designed to deliver human connections at scale.

SigmaPro

SigmaPro

Por OnyakTech

(0 reseñas)

DotNetNuke modules for help desks, CRM, software releases, knowledge base, project management, issue tracking, and more.

HelpSpot

HelpSpot

Por UserScape Software

(5 reseñas)

The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.

SupportBee

SupportBee

Por SupportBee

(4 reseñas)

Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.

SupportPortal

SupportPortal

Por Escon Information Consulting

(0 reseñas)

Web-based customer support solution with incident, news and knowledge management, product catalog and support forum.

Cloud Contact Center

Cloud Contact Center

Por Call Handling Services

(0 reseñas)

Contact center solution with callback request functionality and easy queuing.

Mojo Helpdesk

Mojo Helpdesk

Por Metadot

(65 reseñas)

Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.

Teckst

Teckst

Por Teckst

(29 reseñas)

Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.

Sugester

Sugester

Por Sugester

(2 reseñas)

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

SupportDesk

SupportDesk

Por House-on-the-Hill Software

(0 reseñas)

SaaS / on-site service desk software for call logging, tracking, reporting. Solutions for multiple business areas and customer support.

Talkus

Talkus

Por Talkus

(5 reseñas)

All Your Customer Support. In Slack!

Reamaze

Reamaze

Por Reamaze

(3 reseñas)

Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.

Trouble Ticket System

Trouble Ticket System

Por Fast Track Sites

(0 reseñas)

Track current and former tickets, and assign them to problem categories. This system comes with dashboard functionality.

DualDesk

DualDesk

Por Advantig

(0 reseñas)

PC remote support software designed for MS for on-demand technical support through firewalls.

Ticksy

Ticksy

Por Ticksy

(1 reseña)

Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.

SmarterTrack

SmarterTrack

Por SmarterTools

(1 reseña)

Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.

Mi4biz

Mi4biz

Por Formalistech

(0 reseñas)

Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.

SherpaDesk

SherpaDesk

Por SherpaDesk

(46 reseñas)

Finally a customer support solution that focuses on what really matters - Time

Faveo Helpdesk

Faveo Helpdesk

Por Ladybird Web Solution

(3 reseñas)

An open source ticket based support system with knowledge base. It is specifically designed to cater the needs of startups.

BOSS Solutions

BOSS Solutions

Por BOSS Solutions

(56 reseñas)

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

FocalScope

FocalScope

Por FocalScope

(19 reseñas)

Web-based live chat and help desk software with personal and group email management and email threading.

Jitbit HelpDesk

Jitbit HelpDesk

Por Jitbit

(15 reseñas)

Web-based help desk software that is NOT priced "per technician". Tracks your customers' issues, fully integrates with your email.

ServiceTonic

ServiceTonic

Por ServiceTonic

(1 reseña)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.

Rhino Support

Rhino Support

Por Rhino Support

(0 reseñas)

Brandable web-based help desk application that works with your existing email and supports unlimited number of agents.

The Service Program

The Service Program

Por Westrom Software

(24 reseñas)

QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.

Deskun

Deskun

Por Deskun

(3 reseñas)

Multichannel helpdesk system for customer support and task management inside Gmail or G Suite.

Enterprise Service Desk

Enterprise Service Desk

Por Meritide

(1 reseña)

A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.

NTR Cloud

NTR Cloud

Por NTRglobal

(0 reseñas)

NTR Cloud - Secure, fast and easy-to-use Remote Control, Access and Support solution.

Tender Support

Tender Support

Por ENTP

(0 reseñas)

Organizes your customer care so you can focus on delivering the best service possible.

eStreamDesk

eStreamDesk

Por eStream

(1 reseña)

Kick Second-Rate Customer Service to the Curb --- Premium Help Desk Software At a Fraction Of The Cost

NetKeeper

NetKeeper

Por Multima

(0 reseñas)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

ConnectWise Control

ConnectWise Control

Por ConnectWise

(673 reseñas)

Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.

FuseDesk

FuseDesk

Por FuseDesk

(3 reseñas)

Infusionsoft is THE Integrated Help-Desk Add-On for Infusionsoft built for Infusionsoft users from the start. Get a Free Demo App Today

ConnectWise Manage

ConnectWise Manage

Por ConnectWise

(104 reseñas)

ConnectWise helps you organise your business around one centralized system, so your organisation can easily connect and communicate.

Trakdesk

Trakdesk

Por Trakdesk

(10 reseñas)

SAAS customer support and helpdesk software, hosted in the cloud and readily available.

IncidentMonitor

IncidentMonitor

Por Monitor 24-7

(5 reseñas)

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

ZupportDesk

ZupportDesk

Por ZupportDesk

(3 reseñas)

A cloud-based help desk solution on a journey to empower business to provide a fantastic customer support experience.

iHelpdesk

iHelpdesk

Por iDeskCentric

(2 reseñas)

Allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

Integria IMS

Integria IMS

Por Artica Soluciones Tecnologicas

(2 reseñas)

Complete ITSSM suite; a help desk software which is simple, powerful and easy to use.

HelpMaster

HelpMaster

Por PRD Software

(1 reseña)

Web enabled Windows based help desk software with advanced workflow design and email integration.

WonderDesk

WonderDesk

Por Web Wonderland

(0 reseñas)

Web-based help desk solution that allows you to utilize remote technicians.

SerioPlus

SerioPlus

Por Serio

(0 reseñas)

Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.

Rosmiman IWMS

Rosmiman IWMS

Por Rosmiman Software

(16 reseñas)

Rosmiman IWMS is a Facility Management & Real Estate Management software, characterized by its robustness and high reliability.

DeskCenter Management Suite

DeskCenter Management Suite

Por DeskCenter Solutions

(2 reseñas)

IT Asset Management, Software Asset Management. Software Deployment, Service Desk, Mobile Device management in a single suite

HelpdeskEddy

HelpdeskEddy

Por Eddy Soft

(2 reseñas)

An efficient web-based system of customer service with live chat and mobile integration included in all versions.

Close Support

Close Support

Por Close Fit Software

(0 reseñas)

Multi-user help desk software application that is affordable, simple to install and easy to use.

Sitehelpdesk

Sitehelpdesk

Por Sitehelpdesk.com

(0 reseñas)

Web based help desk software solutions for IT SM, Account Management or general help desks.

AzureDesk

AzureDesk

Por AzureDesk

(34 reseñas)

AzureDesk: software de centro de ayuda que puede ser utilizado por las empresas para proporcionar un servicio uniforme de asistencia al cliente y soluciones de helpdesk.

SMART SERVICE DESK ITSM

SMART SERVICE DESK ITSM

Por SMART Service Desk

(28 reseñas)

Customer Support, IT Service Management, Governance and Risk Compliance. We offer software for ITIL, COBIT, ISO 20000 and ISO 27001

Domotz PRO

Domotz PRO

Por Domotz

(6 reseñas)

Domotz Pro is the brilliant remote monitoring and management solution for IT service providers and installation professionals.

HelpDesk Pro

HelpDesk Pro

Por Simply Amazing Software

(1 reseña)

100% web-based, and designed from the ground up to be simple and intuitive for end-users and operators.

Revelation helpdesk

Revelation helpdesk

Por YellowFish Software

(0 reseñas)

100% web-based help desk application that will improve your business management & your customer relations.

H2Desk

H2Desk

Por Innovative Cyber Solutions

(0 reseñas)

Full featured, user-friendly, and intuitive support system at a fraction of the cost of comparable systems. Easy to setup in minutes.

Adjutas

Adjutas

Por Adjutas Cloud Technology

(0 reseñas)

Service Desk and Asset Management solution designed for ticket creation & monitoring.

SimpleFeedback

SimpleFeedback

Por Magiwow

(0 reseñas)

Cloud customer engagement and feedback collection application for small businesses.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

Por Spiceworks

(255 reseñas)

Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

UVdesk

UVdesk

Por Webkul

(9 reseñas)

A cloud-based support solution that gives total control over things and makes it easier to manage customer queries.

devContact

devContact

Por devContact

(4 reseñas)

The Ultimate Customer Experience

Focus Desk

Focus Desk

Por Focus Telecom

(1 reseña)

Focus Desk is a state-of-the-art system for automatic logging of customer inquiries and their quick, easy handling for improved service

Web Suite Pro

Web Suite Pro

Por Web Suite Pro

(1 reseña)

Manage Contacts, Invoices, Help Desk, Inventory and more!

NetSupport ServiceDesk

NetSupport ServiceDesk

Por NetSupport

(0 reseñas)

Easy to use, fully web-based solution providing detailed recording and tracking of user help requests.

ZazaChat

ZazaChat

Por ZaZa Network

(0 reseñas)

Complete help desk solution which allows a company of any size to provide efficient support to its customers.

Polar HelpDesk

Polar HelpDesk

Por Polar

(1 reseña)

Web based help desk software designed for small businesses that wish to effectively organize technical support online.

HelpDeskAdvanced

HelpDeskAdvanced

Por PAT

(1 reseña)

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.

Octopus

Octopus

Por Octopus-ITSM.com

(0 reseñas)

Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.

Zeus

Zeus

Por Obor Digital

(0 reseñas)

Web-based service desk and equipment management solution with enterprise asset management.

Help Sumo

Help Sumo

Por Help Sumo

(11 reseñas)

A complete online help desk solution for providing professional support to your products or services

Chataroo

Chataroo

Por Chataroo

(2 reseñas)

Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.

Helpdesk Office

Helpdesk Office

Por Beosoft

(1 reseña)

Cost-effective software for small businesses to make customer service easy, improve user experience, and increase productivity.

ExDesk

ExDesk

Por ExDesk.com

(0 reseñas)

Help desk software solution for the IT support and service provider communities.

BugAware

BugAware

Por Jackal Software

(0 reseñas)

Web based help desk and bug tracking software that is available as an ASP hosted solution or installed locally.

Richmond ServiceDesk

Richmond ServiceDesk

Por Richmond Systems

(0 reseñas)

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

CRMdesk

CRMdesk

Por ForeSoft

(0 reseñas)

Web-based help desk, customer service and online support software.

Groove

Groove

Por Groove Networks

(34 reseñas)

Beautifully Simple Help Desk Software for Small Businesses.

Think Help Desk

Think Help Desk

Por Think Tank Software

(8 reseñas)

Think Tank NTG sells a cloud based help desk ticketing system that is customized for your needs. Let us know what your looking to do!

Gemini

Gemini

Por CounterSoft

(7 reseñas)

On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.

Help Desk Premier

Help Desk Premier

Por Help-Desk-Software

(2 reseñas)

Customizable application that offers customer self-service, ticket management, change management, asset tracking, etc.

Lync Adapter

Lync Adapter

Por Sensiple

(1 reseña)

Extending Microsoft Lync to your Helpdesk, Service desk & Contact Center. Use your Lync client to improve agent productivity.

Clohc

Clohc

Por Clohc

(1 reseña)

Web-based help desk solution offering live chat, reports, statistics, and more.

Help Desk for SharePoint

Help Desk for SharePoint

Por Crow Canyon Systems

(0 reseñas)

Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft SharePoint and Office 365

NetResults Tracker

NetResults Tracker

Por NetResults

(0 reseñas)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Rapid Incident Reporting

Rapid Incident Reporting

Por Rapid Global

(0 reseñas)

Online incident reporting software with corrective actions and graphical reports for all incident types including quality, OHS & more

ALVAO Service Desk

ALVAO Service Desk

Por ALVAO

(0 reseñas)

ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.

Evayadesk

Evayadesk

Por Evayadesk

(0 reseñas)

Faasthelp-Artificial intelligence powered sales and customer support software

versaSRS HelpDesk

versaSRS HelpDesk

Por VersaDev

(3 reseñas)

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

LBi HR HelpDesk

LBi HR HelpDesk

Por LBi Software

(3 reseñas)

The innovative HR case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly.

MSM

MSM

Por Marval Software

(2 reseñas)

Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.

DevOps board

DevOps board

Por DevpromSoftware

(2 reseñas)

All-in-one solution combining help desk, task manage, exception monitoring, and kanban board.

VI Service Desk

VI Service Desk

Por Velocity Integrations Software

(0 reseñas)

Fully integrated Knowledge Base with unlimited categories, Lotus Notes Client and fully Web enabled.

ACANOTION Help Desk

ACANOTION Help Desk

Por Help Desk Software Australia

(0 reseñas)

Track your clients, products and services; fast, easy and simple to set up.

Aegis Help Desk

Aegis Help Desk

Por Abacus Systems

(0 reseñas)

A fully integrated Help Desk, Client and Asset Management system to power your call center.

iKode HelpDesk X

iKode HelpDesk X

Por iKode Software Technology

(0 reseñas)

Easy to use customer support software which allows you to set up a web-based support ticket system for your website.

Bomgar

Bomgar

Por Bomgar

(245 reseñas)

Bomgar is the leader in Secure Access solutions that enable secure, controlled connection to any device anywhere.

Vorex Business Management

Vorex Business Management

Por Vorex

(16 reseñas)

Automates the entire lifecycle of client management, projects, resource & time utilization, budgeting and invoicing, and your workflow.

SureHelp

SureHelp

Por SureHelp

(4 reseñas)

A cloud based Help Desk, organized in 5 online tools to help your customers and staff report, track and resolve issues immediately.

Novo Help Desk Software

Novo Help Desk Software

Por Novo Solutions

(3 reseñas)

Provider of scalable, easy to use, web based help desk software, customer support software and knowledge management solutions.

eBizzers Desk

eBizzers Desk

Por eBizzers

(2 reseñas)

Transfer tickets to other support departments, attach files to trouble tickets, and manage entire projects with this hosted system.

Relay

Relay

Por Boomtown Network

(2 reseñas)

An intelligent customer service platform for teams that support technology.

ITsDone Help Desk

ITsDone Help Desk

Por SimplifyIT

(1 reseña)

Web-based, available in a hosted or in-house environment. It's easy to manage and end users actually like using it.

SpiceCSM

SpiceCSM

Por SpiceCSM

(1 reseña)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Service Transaction Portal

Service Transaction Portal

Por InfoPlexSTP

(1 reseña)

Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors.

Elementool Help Desk

Elementool Help Desk

Por Elementool

(1 reseña)

A web-based, hosted solution that allows clients to track their emails online, provides customized reports on ticket resolution timing.

Monet Live WFO

Monet Live WFO

Por Monet Software

(1 reseña)

Cloud-based software with call recording, workforce management, performance management, and quality assurance features.

Abhisi Help Desk

Abhisi Help Desk

Por Techovarya Software

(1 reseña)

Beautifully Simple Customer Friendly Help Desk

DiamanteDesk

DiamanteDesk

Por Eltrino

(1 reseña)

Sistema de ticket de soporte de helpdesk y solución para atención al cliente con código abierto y fácil de usar.

Wisdom

Wisdom

Por Wisdom

(1 reseña)

Website visitor Screensharing & Recording for customer support, sales, and product teams-with no user downloads required.

Ulysses Suite

Ulysses Suite

Por QMS Software

(0 reseñas)

Customer service solution that enables sales force automation, service management, facilities management, and compliance management.

WebSupport PRO

WebSupport PRO

Por Support Sentry

(0 reseñas)

Web based customer service software for small to medium sized businesses.

AccessAble Help Desk Pro

AccessAble Help Desk Pro

Por Dennis Baggott and Sons

(0 reseñas)

A simple windows desk application that contains high-level functionality. Customizable reports, support requests and user information.

Im OnCall

Im OnCall

Por 01 Communique

(0 reseñas)

Secure web-based remote control of a customer's PC, within seconds of the customer's call for help.

Activate

Activate

Por Activate

(0 reseñas)

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.

Senedesk

Senedesk

Por Senesoft

(0 reseñas)

Browser based IT help desk system with features including: Trouble Tickets, Asset Management, Parts Inventory, Vendor Management, RFQs

Desklance System

Desklance System

Por DeskLance Technologies

(0 reseñas)

Web based support and email management application that provides tickets management, response logging, flood controlling, etc.

Seraph

Seraph

Por Software Assistance

(0 reseñas)

Open source web-based highly customisable customer support management system for IT support companies.

EZPro Service Management

EZPro Service Management

Por EZPro

(0 reseñas)

EZPro is a cloud-based service management software for all business areas. EZPro offers flexible pricing plans and free plan forever.

SupportYard

SupportYard

Por SupportYard

(0 reseñas)

Web based, simple and efficient email support solution suitable for support and sales teams

Chime for Lync

Chime for Lync

Por Instant Technologies

(0 reseñas)

ITSM service desk application using Microsoft Lync for click-to-chat functionality.

gxCommerce

gxCommerce

Por gxCommerce

(0 reseñas)

All in one business management solution including accounting, crm, inventory management, mass email and more.

Remote Support Software

Remote Support Software

Por PROXY Networks

(0 reseñas)

It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

Snappy

Snappy

Por Snappy

(0 reseñas)

Cloud based solution for customer support. Features include email ticketing, FAQs, & reporting.

Ticketing Application for Office 365

Ticketing Application for Office 365

Por HyperTeam

(0 reseñas)

HyperTeam¿s Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!

MetaCaseDesk

MetaCaseDesk

Por MetaOption

(0 reseñas)

Authentication modes for customer users are Active Directory, Cross Domain Authentication, Custom Login/Password & Web Services.

Requuest

Requuest

Por Requuest

(0 reseñas)

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

Vembu HelpDesk

Vembu HelpDesk

Por Vembu Technologies

(0 reseñas)

Enhance the productivity of support teams with tools to measure and improve quality of response

Track+ SD

Track+ SD

Por Trackplus

(0 reseñas)

Track+ SD Service Desk ist focused on pleasing your agents and clients with an intuitive, easy to use service management solution.

Whatdesk

Whatdesk

Por Ekaltel

(0 reseñas)

Whatdesk es una plataforma de comercio conversacional que ayuda a las empresas a estar en contacto con sus clientes a través de chat, SMS, telegramas y Messenger.

365Ticketing

365Ticketing

Por Soft Pepper

(0 reseñas)

Versatile SaaS system that can be used as a help desk, issue tracking, or incident management solution.

NICE inContact Telephony Software

NICE inContact Telephony Software

Por NICE inContact

(73 reseñas)

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending.

Track-It!

Track-It!

Por BMC Software

(55 reseñas)

Track-It! includes everything you need to manage your Help Desk and Asset Management. Full featured, easy to use and cost-effective,

Service Desk

Service Desk

Por InvGate UK

(48 reseñas)

Intuitive web-based service desk software to manage, analyze, and automate your IT service support.

Service Desk

Service Desk

Por InvGate SRL

(48 reseñas)

Software intuitivo 100 % web para tu centro de atención. Imbatible colaboración, poderosa automatización y gestión inteligente de solicitudes.

xSellco Helpdesk

xSellco Helpdesk

Por Xsellco

(38 reseñas)

Vende más con el centro de ayuda creado para el comercio electrónico. Centraliza las consultas de los clientes de todos tus canales de venta en un tablero conectado único.

Tele-Support HelpDesk

Tele-Support HelpDesk

Por Resource Dynamics

(25 reseñas)

Tele-Support HelpDesk software for customer service, call tracking, helpdesk, tech support. built in CRM or integrate with Act! CRM

Giva

Giva

Por Giva

(21 reseñas)

The Apple MAC of help desk.

C-Desk

C-Desk

Por C-Desk

(20 reseñas)

Help desk solution with service request management, knowledge base, task management, surveys.

KACE

KACE

Por Quest Software

(20 reseñas)

Comprehensive and easy-to-use appliance-based help desk software solution.

Drag

Drag

Por DragApp

(19 reseñas)

The simplest way to share emails with your team. Share company emails like [email protected] and your own email like [email protected], in Gmail.

FrontdeskAI

FrontdeskAI

Por FrontdeskAI

(16 reseñas)

24/7 Booking Helpdesk and Client Support Services

Avaya Aura Platform

Avaya Aura Platform

Por Avaya

(15 reseñas)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Wix Answers

Wix Answers

Por Wix

(14 reseñas)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers

Wix Answers

Por Wix Answers

(14 reseñas)

Wix Answers es la plataforma profesional que puedes usar para crear tu propio centro de ayuda y brindar asistencia a tus clientes. Es gratis.

4me

4me

Por 4me

(13 reseñas)

Aplicación de gestión de servicios de TI de clase empresarial creada para organizaciones multinacionales enfocada en la integración y gestión de servicios.

Re:Desk

Re:Desk

Por Re:Desk

(5 reseñas)

Customer support help desk software for small business including web based cloud (Saas) and downloadable version.

AIhelp

AIhelp

Por ShareFun Network

(4 reseñas)

AIhelp Customer Support designed to enable you meet your customer requirements and satisfaction where all functions are customizable.

Basic Online Service Desk / Help Desk

Basic Online Service Desk / Help Desk

Por Basic Business Systems

(3 reseñas)

Management of customer service desks, issue response and resolution, after sales, customer complaints, returns and product support.

Support Desk

Support Desk

Por wordDev

(2 reseñas)

Live Chat, Support Tickets, multiple Department, multiple User, multiple language, Customer management, FAQ, online payment, and more..

Zent.io

Zent.io

Por Zent.io

(1 reseña)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Web+Center

Web+Center

Por Internet Software Sciences

(1 reseña)

It is a suite of web-based Help Desk and service desk , CRM and customer self-help applications available onsite or in the cloud.

QuickFMS

QuickFMS

Por QuickFMS

(1 reseña)

Modular solution for facilities management that includes asset, property, maintenance, reservation, and schedule management.

CallTaker

CallTaker

Por Synagen Systems

(1 reseña)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

ngDesk

ngDesk

Por ngDesk

(1 reseña)

ngDesk is the next generation of free and complete help desk software.

Richpanel

Richpanel

Por Richpanel

(1 reseña)

All-in-one help desk software with real time Ecommerce integration. View and manage customer visits, orders and tickets.

Artologik HelpDesk

Artologik HelpDesk

Por Artisan Global Media

(0 reseñas)

HelpDesk Ticket Software for external/internal Support, Delegation, FAQ & Flexible & Easy request Registration, Efficient reports

Enterprise Service Catalog

Enterprise Service Catalog

Por PMG

(0 reseñas)

The most easy-to-use, easy-to-configure, and easy-to-deploy service request and fulfillment engine on the market today.

GS/HelpDesk

GS/HelpDesk

Por GroupSoft Systems

(0 reseñas)

Internal ITSM solution that offers problem management, reporting, charts, asset and knowledge management for IBM Lotus Notes/Domino..

SimplyDesk

SimplyDesk

Por PCI

(0 reseñas)

Simplydesk allows you to quickly implement a helpdesk adapted to your environment

RSTickets!Pro

RSTickets!Pro

Por RSJoomla!

(0 reseñas)

Help Desk ticketing system with integrated knowledge base and department specifications.

E-Helpdesk Support

E-Helpdesk Support

Por RK Software

(0 reseñas)

Helpdesk management system that provides ticket status tracking and performance reporting functionality.

Hornbill Service Manager

Hornbill Service Manager

Por Hornbill Corporate

(0 reseñas)

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

Valuemation (ITSDM)

Valuemation (ITSDM)

Por USU

(0 reseñas)

A modular, well-integrated suite for efficient support of your operational IT service management.

ReadyDesk

ReadyDesk

Por ReadyDesk

(0 reseñas)

Web-based help desk software with live chat and remote desktop support.

Rolodesk

Rolodesk

Por Netmine Mobile Innovations

(0 reseñas)

Rolodesk is an Android app for Freshdesk. With Rolodesk's simple dialer & SMS UI, you can easily update & access tickets on the go.

appVuze

appVuze

Por appVuze

(0 reseñas)

Help desk software that helps mobile app users stay productive, designed to minimize frustration for agents and users alike.

Crrux

Crrux

Por i-nable Solutions

(0 reseñas)

Crrux provides a simple and universal way for users to securely share different items with specific people and teams.

Eve

Eve

Por BlackBeltHelp

(0 reseñas)

AI-enabled chat bot for higher education sector that automates IT-related support tasks such as password resets.

Service Exec

Service Exec

Por Refreshing Software

(0 reseñas)

Helps keep track of IT assets and who is using them. If problems arise, the integrated service desk can record details.

Softeligent

Softeligent

Por Softeligent

(0 reseñas)

A cloud based solution designed to help the enterprise improve business processes and manage IT assets.

uCare Help Desk

uCare Help Desk

Por uCare

(0 reseñas)

Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets.

CloudTASK

CloudTASK

Por CloudTASK

(0 reseñas)

Help desk software with scheduled tasks, checkpoints, support desk, time keeping, customer policies, and a password vault.

office24by

office24by

Por Office24by7

(0 reseñas)

Office24by7 is a leading brand in the Cloud Telephony services industry. Our services include IVR System, Missed Call, Toll Free.

DataKnowl

DataKnowl

Por Complexity Intelligence

(0 reseñas)

Cloud-based omnichannel platform designed for optimization and automation of customer service and engagement.

Simple IT Helpdesk

Simple IT Helpdesk

Por Iconet

(0 reseñas)

Web application on premise with ticketing and inventorying systems for IT businesses.

HelpDesk and Knowledge Management

HelpDesk and Knowledge Management

Por FirstOne Systems

(0 reseñas)

Complete help desk and knowledge management solution for businesses of all sizes, with built in reporting capabilities.

Ameyo FusionCX

Ameyo FusionCX

Por Ameyo

(0 reseñas)

FusionCX is the first one in the Contact Center industry to bring Helpdesk and Omni Channel Contact Center capabilities in one solution

IOdesk

IOdesk

Por Xenolith

(0 reseñas)

Online help desk software powered by AI, that supercharges your customer support and customer relations.

TicketLab

TicketLab

Por BigBangThemes

(0 reseñas)

Manage and prioritize customer support tickets and requests easily and build a self-help forum to help customers with issues.

Thulium

Thulium

Por Thulium

(0 reseñas)

Help desk solution with a built in voice menu, call queuing, customer identification, and call quality management.

Eagle Messaging

Eagle Messaging

Por Eagle Messaging

(0 reseñas)

Best solution for Text, SMS, Custom Greeting of max. 60-minute, Reactive Chat, SMS Via Email, SMS Marketing, alert SMS, Voice Messaging