Software para Asistencia técnica

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Samanage

Samanage

Por Samanage

(454 reseñas)
Samanage es el centro de atención TI más valorado y mejor calificado. El centro de atención simplifica las tareas complejas y automatiza las básicas a la vez que proporciona una gran cantidad de números, informes y configuraciones sin llegar a abrumar. Samanage te permite seguir fácilmente el marco ITIL. Conseguirás resolver de forma más rápida cada ticket, mejorarás los SLA y perderás menos tiempo repitiendo la misma tarea una y otra vez. Ofrece servicios más rápidos e inteligentes y olvídate de los problemas. Descubre más sobre Samanage Samanage es el centro de atención TI más valorado y mejor calificado. ¡Lee lo que dicen los clientes! Descubre más sobre Samanage
SysAid

SysAid

Por SysAid Technologies

(99 reseñas)
La mesa de ayuda de SysAid ofrece un solo lugar y cuadro de mandos para que administre toda tu asistencia de TI. Encontrarás todos los factores esenciales que necesitas en un solo lugar, como una poderosa herramienta de gestión de casos de atención al cliente, gestión de activos de TI, portal de autoservicio y mucho más. Implementa tu mesa de ayuda personalizable de forma fácil y rápida hoy mismo desde el software en la nube o descargado de forma local. Con más de 15 años de experiencia, SysAid brinda servicio a más de 100 000 administradores a nivel mundial. Obtén una prueba gratis ahora o ponte en contacto con nosotros para ver lo que SysAid puede hacer por ti. Descubre más sobre SysAid Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel. Descubre más sobre SysAid
TeamSupport

TeamSupport

Por TeamSupport

(646 reseñas)
TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Descubre más sobre TeamSupport Help Desk software built for business to business customer support. Reduce costs and improve customer satisfaction at the same time. Descubre más sobre TeamSupport
Freshservice

Freshservice

Por Freshworks

(328 reseñas)
Freshservice es un centro de atención online para TI renovado. La herramienta ofrece una experiencia agradable al usuario, y cuenta con potentes funciones de administración de activos y solicitudes, como el descubrimiento automático de nuevos recursos, una potente gestión de configuración y análisis de impacto mejorado. La gestión de incidentes, problemas, cambios, lanzamientos y conocimiento es una de las características que hacen que Freshservice encaje perfectamente con las necesidades de gestión de TI de tu empresa. Descubre más sobre Freshservice (Servicio de asistencia gamificado + administración de activos) - complicaciones = Freshservice. ¡Además, el centro de atención también está preparado para ITIL! Descubre más sobre Freshservice
TOPdesk

TOPdesk

Por TOPdesk

(17 reseñas)
TOPdesk is one of the fastest-growing service management providers worldwide, with offices in 10+ countries. We have over 4500 customers worldwide, supported by 600 specialists, from developers to consultant and support. Our goal? Guide you towards service excellence: making your Service Management smarter, easier and more fun. Descubre más sobre TOPdesk ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently. Descubre más sobre TOPdesk
Salesforce Essentials

Salesforce Essentials

Por Salesforce

(32 reseñas)
Salesforce Essentials es la manera más fácil para que las pequeñas empresas gestionen las relaciones con los clientes y crezcan más rápido. Es fácil de configurar, fácil de usar y se amplía con tu negocio. Las pequeñas empresas ahora tienen acceso a lo mejor de Salesforce, lo que incluye Trailhead, Einstein, Lightning y AppExchange y Trailhead. Además, independientemente de lo grande que llegue a ser tu empresa, Salesforce puede ampliarse junto con tu negocio. Pruébalo ahora de forma gratuita y también puedes obtener tres meses de G Suite de Google Cloud sin costo alguno. Descubre más sobre Salesforce Essentials Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo. Descubre más sobre Salesforce Essentials
ServiceDesk Plus

ServiceDesk Plus

Por ManageEngine

(109 reseñas)
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Descubre más sobre ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Descubre más sobre ServiceDesk Plus
Solarwinds Take Control

Solarwinds Take Control

Por SolarWinds MSP

(6 reseñas)
MSP Anywhere es un software de control remoto basado en la web para empresas de servicios de TI que necesitan resolver problemas de clientes de forma remota y rápida. Ofrece chat bidireccional en vivo, tiempo promedio de conexión de 5 segundos, sesiones remotas receptivas y excelentes herramientas de soporte remoto como el visor de eventos de Windows y la línea de comando. MSP Anywhere es 100 % basado en la nube y es fácil de probar, comprar y usar. Descubre más sobre Solarwinds Take Control MSP Anywhere es un software de control remoto rápido y confiable que te ayuda a brindar un excelente soporte remoto a tus clientes de servicios de TI. Descubre más sobre Solarwinds Take Control
Freshdesk

Freshdesk

Por Freshworks

(1128 reseñas)
Freshdesk es una solución de centro de asistencia que ofrece todo lo que necesitas para brindar una atención excepcional al cliente. Gestiona todas las conversaciones con tus clientes en un solo lugar, sin importar cuál sea la fuente, ya sea correo electrónico, teléfono o redes sociales, para que puedas ofrecer asistencia personal y rápida. Freshdesk es fácil de usar, por lo que puedes concentrarte en lo más importante: apoyar a tus clientes. Con funciones tales como el mejor sistema de tickets y automatizaciones inteligentes, hacer felices a los clientes nunca ha sido tan fácil. Descubre más sobre Freshdesk Software de atención al cliente basado en la web apreciado por más de 100 000 empresas en todo el mundo. Descubre más sobre Freshdesk
LogMeIn Rescue

LogMeIn Rescue

Por LogMeIn

(70 reseñas)
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Descubre más sobre LogMeIn Rescue Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Descubre más sobre LogMeIn Rescue
Web Help Desk

Web Help Desk

Por SolarWinds Tools

(86 reseñas)
With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. Descubre más sobre Web Help Desk Web Help Desk® is a web-based ticketing, IT asset, knowledge, and change management software that is easy to use and perfect for SMBs. Descubre más sobre Web Help Desk
Salesforce

Salesforce

Por Salesforce Service Cloud

(283 reseñas)
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Descubre más sobre Salesforce With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Descubre más sobre Salesforce
Genesys PureCloud

Genesys PureCloud

Por Genesys

(44 reseñas)
The Genesys PureCloud platform is an all-in-one cloud help desk solution that helps you receive, process and respond to tickets seamlessly. Give your employees an intuitive interface that can handle any interaction, voice, chat, email, text message and more. Integrate seamlessly with CRM systems for powerful routing and automated logging. Weekly feature releases ensure you'll exceed customer support expectations today and tomorrow. Descubre más sobre Genesys PureCloud The Genesys PureCloud platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly. Descubre más sobre Genesys PureCloud
ConnectWise PSA

ConnectWise PSA

Por ConnectWise

(126 reseñas)
Being in control of your business means understanding where the money goes. ConnectWise puts important financial data at your fingertips rather than under lock and key. From quote to invoice, we make getting paid easier with the fully automated invoicing capabilities in ConnectWise. Through automation, all service history is tracked and invoices are sent on time with a level of detail clients will appreciate. Descubre más sobre ConnectWise PSA ConnectWise cuts down on careless errors by generating automated invoices. Reduce billing time down to mere minutes! Descubre más sobre ConnectWise PSA
Service Desk

Service Desk

Por InvGate

(64 reseñas)
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Descubre más sobre Service Desk Intuitive web-based service desk software to manage, analyze, and automate your IT service support. Descubre más sobre Service Desk
Front App

Front App

Por Front

(85 reseñas)
El centro de ayuda para equipos y clientes felices. Rápido y fácil como el correo electrónico, Front recopila los mensajes de clientes de cada canal (correo electrónico, chat, redes sociales, SMS) en una bandeja de entrada colaborativa. Responde tres veces más rápido con las automatizaciones del flujo de trabajo, accede a los datos del cliente directamente en tu bandeja de entrada y desbloquea las estadísticas del equipo y los clientes. Cisco Meraki, Y Combinator y otros 3500 equipos confían en Front para trabajar productivamente y aumentar la satisfacción del cliente. Descubre más sobre Front App Convierte tu correo electrónico en una solución de centro de ayuda. Rápido y fácil como el correo electrónico, pero con las herramientas que necesitas para reducir los tiempos de respuesta del agente. Descubre más sobre Front App
Help Scout

Help Scout

Por Help Scout

(128 reseñas)
Help Scout scales like any other customer support software, but the customer experience is personalized like a normal email. Help Scout is ideal for companies of all sizes, and specifically companies with 11+ users. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. Descubre más sobre Help Scout Help Scout is a web-based help desk designed for a great customer experience. Descubre más sobre Help Scout
Issuetrak

Issuetrak

Por Issuetrak

(152 reseñas)
At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks. Descubre más sobre Issuetrak Issuetrak helps you manage tickets & requests from start to resolution. Flexible, customizable, & easy to use. Cloud or on-premise. Descubre más sobre Issuetrak
Supportbench

Supportbench

Por Supportbench Services

(11 reseñas)
Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. Descubre más sobre Supportbench Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. Descubre más sobre Supportbench
Cayzu

Cayzu

Por Cayzu

(31 reseñas)
Cayzu is the #1 INTERNAL HELPDESK FOR 10-50 AGENTS. Wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal. Forget complicated and expensive licensing and take control of your support with the MOST AFFORDABLE HELPDESK FOR 10-50 AGENTS. Descubre más sobre Cayzu Cayzu is the #1 solution for INTERNAL HELPDESKS WITH 10-50 AGENTS providing world-class support at the lowest price. Descubre más sobre Cayzu
LiveAgent

LiveAgent

Por QualityUnit

(535 reseñas)
LiveAgent es el software de atención al cliente más reseñado y clasificado como número 1. Empresas como BMW, Yamaha, Huawei, Orange o Forbesfone utilizan LiveAgent para ofrecer al cliente resultados asombrosos, a 150 millones de usuarios finales en todo el mundo. Únete a ellos y obtén una ventaja competitiva. Comienza con una prueba gratis de 14 días, sin necesidad de tarjeta de crédito, sin contratos. LiveAgent es un software multicanal de centro de ayuda con abundantes características, más de 170, incluidas chat en vivo, soporte telefónico, integraciones con redes sociales, portal de la ayuda y API. Descubre más sobre LiveAgent LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente. Descubre más sobre LiveAgent
LiveHelpNow Suite

LiveHelpNow Suite

Por LiveHelpNow

(65 reseñas)
Leader and innovator in Help Desk Space. #1 Live Chat Software 8 years in a row by Business.com. LiveHelpNow is a customer messaging and engagement platform with a huge variety of features: Live Chat with SMS Text integration, Support Ticket Email Management, Knowledge Base, Call management and Facebook messenger integration connecting your company with customers in real time. Descubre más sobre LiveHelpNow Suite Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Descubre más sobre LiveHelpNow Suite
Wrike

Wrike

Por Wrike

(1167 reseñas)
Wrike facilita la gestión de múltiples proyectos y equipos interfuncionales, distribuidos o en crecimiento. La solución de extremo a extremo lleva tus proyectos desde la etapa de solicitud inicial hasta el seguimiento del progreso del trabajo y la creación de informes de resultados. Gestiona proyectos empresariales desde la creación y delegación de tareas, hasta la visualización de planes y la organización de flujos de trabajo, y más. Perfecto para equipos creativos, de marketing, operaciones, TI, proyectos y productos compuestos por más de 20 personas. Descubre más sobre Wrike Gestiona proyectos empresariales de principio a fin con Wrike. Perfecto para equipos creativos, de marketing y de proyectos compuestos por más de 20 personas. Descubre más sobre Wrike
everything HelpDesk

everything HelpDesk

Por GroupLink

(12 reseñas)
#1 FOR SCHOOLS AND STATE & LOCAL GOVERNMENT (*Blackboard partner). A robust help desk built to increase end-user satisfaction, minimize Level 1 support staffing needs, save time on recurring tasks and projects, and save money optimizing for multiple departments (IT, Facilities, Maintenance, HR, etc.) For Government, K-12, and Higher Education including Universities, Colleges, etc. Join hundreds of other government organizations and schools. TRY IT TODAY FOR FREE! Descubre más sobre everything HelpDesk #1 for Schools and State & Local Government (*Blackboard® partner)! Simplify ticket submission and automate workflow and reporting Descubre más sobre everything HelpDesk
NinjaRMM

NinjaRMM

Por NinjaRMM

(39 reseñas)
NinjaRMM is the next-gen PROACTIVE IT service desk. Get real-time performance data from your clients' or teams' machines and be alerted of potential problems and bottlenecks. Solve your IT problems before they come to you. Built on an easy and intuitive cloud-based platform with a robust set of features, you can get up and running in 5 minutes, no servers required. Descubre más sobre NinjaRMM NinjaRMM is the ultimate help desk platform for resolving your clients' issues with speed and simplicity. Descubre más sobre NinjaRMM
Intelligent Service Management
Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Descubre más sobre Intelligent Service Management Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI. Descubre más sobre Intelligent Service Management
Teamwork Desk

Teamwork Desk

Por Teamwork.com

(86 reseñas)
Teamwork Desk es un software rico en funciones que te brinda todas las ventajas para gestionar las comunicaciones entrantes y cada caso de atención al cliente, desde el momento en que llega hasta el momento en que se soluciona, todo permaneciendo invisible para los clientes. Desk es un centro de asistencia integral para la comunicación entrante y ayuda para la creación de documentos, para que puedas brindar ayuda a tus clientes en horario ininterrumpido. Mide lo importante en cuestión de satisfacción del cliente, productividad del equipo y canales de tráfico. Integración perfecta con los proyectos de Teamwork y las herramientas que ya conoces y utilizas. Descubre más sobre Teamwork Desk Teamwork Desk tiene todas las características que tu equipo necesita para brindar asistencia al cliente de primer nivel con un toque personal. Descubre más sobre Teamwork Desk
C2 ATOM

C2 ATOM

Por C2 Enterprise

(11 reseñas)
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Descubre más sobre C2 ATOM Powerful web-based IT service management software helping your organization modernize ITSM to provide extraordinary service delivery. Descubre más sobre C2 ATOM
VCC Live

VCC Live

Por VCC Live

(23 reseñas)
VCC Live es un software de asistencia técnica basado en la nube y rico en funciones que brinda servicios de telecomunicaciones y consultoría a todo tipo de empresas que desean maximizar la experiencia del cliente que brindan. Sus funciones integrales, como IVR, estadísticas en tiempo real, marcador predictivo e integración de CRM le permiten a tu equipo de servicio de asistencia realizar una amplia gama de acciones desde una única plataforma. La solución omnicanal de VCC Live hace que sea fácil para tu equipo brindar una experiencia fluida al cliente. Descubre más sobre VCC Live Software de centro de ayuda basado en la nube con características de administración y operador incorporadas, así como informes analíticos y de seguridad de datos. Descubre más sobre VCC Live
Dixa

Dixa

Por Dixa

(7 reseñas)
Dixa es una plataforma de atención personal al cliente basada en la nube para conversaciones en tiempo real. Diseñado pensando en la simplicidad y la facilidad de uso, Dixa permite a los equipos que atienden a los clientes brindar asistencia personal instantánea a través del teléfono, el correo electrónico, y el chat desde una pantalla. Obtén estadísticas de rendimiento en tiempo real para pantallas de pared, enrutamiento inteligente en todos los canales, automatizaciones, devolución de llamadas y mucho más. Realiza la visita en el sitio web, haz una prueba de forma gratuita o programa una demostración para ver cómo Dixa puede mejorar tu experiencia con clientes y agentes. Descubre más sobre Dixa Dixa es una plataforma de atención al cliente multicanal basada en la nube que te permite brindar asistencia personal a través de voz, correo electrónico y chat. Descubre más sobre Dixa
OTRS

OTRS

Por OTRS

(50 reseñas)
OTRS is a fully-managed service management suite for help desks that includes ticketing, automation and notification. It can be configured to match your help desk's needs with features such as ITIL processes, CMDB, SLA management or corporate security process management. It's an ideal solution for help desks that want to streamline communication, track and identify trends and deliver top-quality service to their customers. Try OTRS today. Descubre más sobre OTRS Fully-managed service management suite that aids help desks in delivering fast, efficient service. Descubre más sobre OTRS
SeamlessDesk

SeamlessDesk

Por Seamless Desk

(14 reseñas)
SeamlessDesk es un software de mesa de ayuda asequible y basado en la nube que te permite alcanzar los objetivos de asistencia de tu empresa con un software intuitivo y de funciones enriquecidas. A diferencia de otro software de mesa de ayuda, SeamlessDesk no te restringe con planes de paquetes de precios altos para obtener las características que deseas o necesitas. Te proporciona acceso ilimitado a todas las funciones, independientemente del paquete que elijas. Simplemente decide cuántos agentes necesitas y eso es todo. Descubre más sobre SeamlessDesk El sistema de ticketing en línea basado en la nube de la mesa de ayuda está diseñado para brindarte todo lo que necesitas a un precio bajo. Descubre más sobre SeamlessDesk
Vision Helpdesk

Vision Helpdesk

Por Vision Helpdesk

(27 reseñas)
Vision Helpdesk ofrece herramientas de software para atención al cliente: 1) Software de mesa de ayuda (mesa de ayuda multicanal); 2) Mesa de ayuda por satélite (mesa de ayuda multimarca); 3) Centro de atención (mesa de ayuda ITIL/ITSM). Vision Helpdesk es TODO EN UNO. La mesa de ayuda para asistencia al cliente te permite administrar diversos canales, como CORREO ELECTRÓNICO, FORMULARIOS WEB, TWITTER, FACEBOOK y LLAMADAS, todo bajo un mismo techo. Más de 8000 empresas de todo el mundo confían en Vision Helpdesk. Descubre más sobre Vision Helpdesk Vision Helpdesk ofrece asistencia técnica, mesa de ayuda por satélite o multicompañía y herramientas de software de centro de atención con metodología de Biblioteca de Infraestructuras de TI (ITIL) para empresas de todos los tamaños. Descubre más sobre Vision Helpdesk
Alloy Navigator

Alloy Navigator

Por Alloy Software

(26 reseñas)
Lograr altos niveles de servicio mientras se satisfacen las necesidades de los clientes es esencial para cualquier organización de TI. Es por eso que se diseñó el centro de ayuda intuitivo y fácil de usar de Alloy Navigator, completo con una base de conocimientos y un portal de autoservicio estrechamente integrados. Combinado con la integración de gestión de activos y la belleza flexible del flujo de trabajo inteligente, obtendrás una solución de gestión de TI completa. Descubre más sobre Alloy Navigator Alloy Navigator es una solución del mundo real diseñada para clientes del mundo real, construida por personas de TI del mundo real como tú. Descubre más sobre Alloy Navigator
TeamHeadquarters

TeamHeadquarters

Por Entry Software

(9 reseñas)
TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away. Descubre más sobre TeamHeadquarters Project management software with integrated help desk. Keeps projects on track while you provide customer support. Descubre más sobre TeamHeadquarters
HelpOnClick Live Chat

HelpOnClick Live Chat

Por HelpOnClick

(3 reseñas)
HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support. The HelpOnClick Live Chat software includes the following main features: Real-time traffic monitoring Virtual chat agent Customizable icons and texts Integration with Facebook Integration with major CRM, CMS, Help Desk systems Descubre más sobre HelpOnClick Live Chat Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Descubre más sobre HelpOnClick Live Chat
Kaseya BMS

Kaseya BMS

Por Kaseya

(13 reseñas)
Todo lo que necesitas para tu empresa de TI, por un precio bajo. Kaseya BMS es la solución de gestión empresarial más completa en funciones del mercado hoy en día, creada para admitir todos los requerimientos de back-end de tu empresa de TI: centro de atención, CRM, finanzas, gestión de proyectos, facturación, seguimiento de tiempo y gastos, gestión de inventarios y más. ¡Comienza tu prueba gratis! Descubre más sobre Kaseya BMS Descubre más sobre Kaseya BMS
LiveChat

LiveChat

Por LiveChat Software

(472 reseñas)
Premium Live Chat y Help Desk Software para negocios. LiveChat convierte a los equipos de asistencia en rockstars de atención al cliente. Los clientes aman obtener las respuestas a sus preguntas en cuestión de segundos. ¡Gana los corazones de los clientes con una increíble atención al cliente con LiveChat, únete a más de 24 000 empresas de más de 150 países y prueba LiveChat ahora mismo! Descubre más sobre LiveChat 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente! Descubre más sobre LiveChat
SupaDESK

SupaDESK

Por SupaTools

(12 reseñas)
SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. Descubre más sobre SupaDESK Service Desk software based on ITIL principles with integrated CMDB. SaaS or on-premise deployment - low cost! Descubre más sobre SupaDESK
QuestDesk Solutions

QuestDesk Solutions

Por QuestDesk Solutions

(11 reseñas)
Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Descubre más sobre QuestDesk Solutions An enterprise-level service management solution designed for organizations of all sizes. Descubre más sobre QuestDesk Solutions
Nextiva

Nextiva

Por Nextiva

(145 reseñas)
Nextiva Chat allows you to increase revenue, deliver faster service, and boost efficiency. Interact with your customers and prospects proactively with Proactive Chat. You can easily talk to hesitant visitors, initiating a conversation without a click. Increase efficiency with chat scheduling, text shortcuts, and unlimited queues. Seamlessly integrate with other Nextiva products for a full view of customers. Descubre más sobre Nextiva Nextiva Chat allows you to increase revenue, deliver faster service, & boost efficiency. Easily interact with customers and prospects. Descubre más sobre Nextiva
Web Tracks

Web Tracks

Por Gritware

(3 reseñas)
Web Tracks is Help Desk, PC Inventory, Asset Management, and Purchasing Software all in one package. The program audits and keeps track of Computers, related peripherals, software assets & licensing, documentation, purchasing and help desk requests. Simple Clean 100% Web Based Interface. Descubre más sobre Web Tracks Audits and tracks PC's, peripherals, software media, licensing & documentation, purchasing and help desk tickets & more. Descubre más sobre Web Tracks
Agiloft

Agiloft

Por Agiloft

(26 reseñas)
Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Descubre más sobre Agiloft Agile enterprise CRM with customer support and contract management. Workflows and reports manage customers, resellers and sales teams. Descubre más sobre Agiloft
ConnectWise Control

ConnectWise Control

Por ConnectWise

(937 reseñas)
ConnectWise Control (formerly ScreenConnect) has supported 1:1 screen sharing through our remote support and remote access tools for years. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, talk customers into buying their stuff, or anything in between. Descubre más sobre ConnectWise Control Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control. Descubre más sobre ConnectWise Control
Tracker

Tracker

Por PhaseWare

(64 reseñas)
PhaseWare Tracker ofrece una solución completa, configurable y de asistencia técnica diseñada para optimizar los procesos de flujo de trabajo comunes, al mismo tiempo que proporciona visibilidad adicional a través del portal de autoservicio. Al centrarse funcionalmente en la emisión de tickets básicos, Tracker proporciona una solución de mesa de ayuda altamente efectiva sin agregar la complejidad y la sobrecarga de la administración de activos. El resultado es una solución ágil y rentable para las operaciones de la mesa de ayuda. Descubre más sobre Tracker Solución de software de mesa de ayuda potente, asequible y completamente configurable. Descubre más sobre Tracker
KronoDesk

KronoDesk

Por Inflectra

(3 reseñas)
Software de asistencia al cliente que os encantará a ti y a tus clientes. Con KronoDesk puedes concentrarte en ayudar a tus clientes y no en configurar las herramientas para ayudarlos y brindarles asistencia. KronoDesk es hermoso por fuera y poderoso por dentro. ¡Con KronoDesk tus clientes te amarán! Pueden obtener asistencia rápidamente y ocuparse de lo que les importa: disfrutar de tu producto. KronoDesk los ayuda a colaborar entre sí, mientras que su poderoso sistema de venta de boletos hace que los clientes se comuniquen contigo desde cualquier lugar. Descubre más sobre KronoDesk Un sistema integrado de asistencia al cliente que incluye tickets de mesa de ayuda y foros de atención al cliente en una única interfaz de usuario. Descubre más sobre KronoDesk
Vizor HelpDesk & IT Assets
Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Descubre más sobre Vizor HelpDesk & IT Assets Comprehensive helpdesk issue tracking for IT end user and customer support. Descubre más sobre Vizor HelpDesk & IT Assets
NICE inContact Telephony Software

NICE inContact Telephony Software

Por NICE inContact

(96 reseñas)
NICE inContact is the cloud contact center software leader with the worlds #1 cloud customer experience platform. NICE inContact CXone combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContacts solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Descubre más sobre NICE inContact Telephony Software Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Descubre más sobre NICE inContact Telephony Software
Alcea HelpDesk

Alcea HelpDesk

Por Alcea Tracking Solutions

(3 reseñas)
FIT HelpDesk forma parte de un completo sistema de seguimiento que brindará a las empresas una ventaja competitiva. No es solo una herramienta de servicio de ayuda, es una plataforma de seguimiento integral que le brinda a tu organización la capacidad de proporcionar tiempos de respuesta más rápidos, aumentar la productividad y garantizar que se atiendan los problemas informados. Usando las potentes reglas de flujo de trabajo de FIT para alertar de incidentes que caen por debajo de los estándares de rendimiento, FIT HelpDesk asegura que las notificaciones de emergencia provoquen que el artículo se escale. Descubre más sobre Alcea HelpDesk FIT HelpDesk es un sistema de seguimiento completo que incluye seguimiento de problemas, base de conocimientos, y seguimiento de contratos y oportunidades. Descubre más sobre Alcea HelpDesk
Dude Solutions Help Desk

Dude Solutions Help Desk

Por Dude Solutions

(1 reseña)
Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. Descubre más sobre Dude Solutions Help Desk With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work. Descubre más sobre Dude Solutions Help Desk
AlertFind

AlertFind

Por Aurea

(0 reseñas)
When dealing with a cyber attack, you need to shut it down immediately. Limit the damage by contacting your employees with secure, off-network alerts. Using machine learning, artificial intelligence and data science, we pull employee contact info from your company's HRIS to ensure that your contact database is always 100% accurate. You never have to worry about not reaching an employee again with AlertFind's SmartContact feature. Descubre más sobre AlertFind The only IT alerting system with a guaranteed 100% complete contact database. Reach employees quickly with secure, off-network alerts. Descubre más sobre AlertFind
Splashtop On-Demand Support
Splashtop On-Demand Support (SOS) con Mobile es una solución de soporte rápido asistida, rentable y de primera clase para los centros de ayuda, MSP y profesionales de TI. Conéctate a tus usuarios Windows, Mac y ahora dispositivos iOS y Android con un código de sesión simple. Descubre más sobre Splashtop On-Demand Support Splashtop On-Demand Support (SOS) es una solución de asistencia técnica asistida rentable, de primera clase, para centros de ayuda, MSP y profesionales de TI. Descubre más sobre Splashtop On-Demand Support
Agile CRM

Agile CRM

Por Agile CRM

(281 reseñas)
Las soluciones del software de centro de ayuda de Agile CRM brindan las características que necesitas para aumentar la satisfacción del cliente y hacer crecer tu negocio. Es la solución perfecta para las pequeñas empresas, al tiempo que es lo suficientemente escalable como para admitir grandes empresas. También puedes aprovechar el software de centro de ayuda de Agile para soporte de TI, administración de instalaciones o incluso fines educativos. Las posibilidades son infinitas. Descubre más sobre Agile CRM Agile CRM es un paquete completo de ventas, marketing y servicios diseñado para permitir a las PYME vender y comercializar como las Fortune 500. Descubre más sobre Agile CRM
Paldesk

Paldesk

Por Paldesk

(6 reseñas)
Paldesk es un potente software de chat y asistencia técnica en vivo que ayuda a las empresas a ofrecer atención al cliente superior a través de múltiples canales. Los más populares incluyen Webchat, aplicaciones móviles (SDK), correo electrónico, Facebook, Twitter, Viber. Construido sobre un robusto software de asistencia al cliente y casos de atención al cliente, Paldesk se integra con tus canales de comunicación más populares. Descubre más sobre Paldesk Paldesk es un software de chat en vivo que ayuda a las empresas y los equipos a rastrear las conversaciones de los clientes desde una única interfaz. Descubre más sobre Paldesk
Smart Link

Smart Link

Por Unymira USU

(0 reseñas)
Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support. All IT-related information and support functions are pooled in a single channel. Unymira Smart Link is always the first point of contact for IT end users regardless of whether error messages, IT-related questions or service requests are involved. Unymira Smart Link works across all channels of communication; on every desktop PC, notebook, tablet and Smartphone. Descubre más sobre Smart Link Smart Link An intelligent self-service solution aimed at helping employees resolve IT issues Descubre más sobre Smart Link
SutiDesk

SutiDesk

Por SutiSoft

(3 reseñas)
¿Estás buscando un software de asistencia técnica fácil de usar que pueda ayudarte a ofrecer un servicio excelente a tus clientes a través de múltiples canales? SutiDesk es la solución para ti. Con SutiDesk, puedes convertir automáticamente correos electrónicos a casos de atención al cliente y asignarlos de inmediato. Analíticas y tableros de información para resoluciones más rápidas y mejores. Potente software de asistencia técnica en línea que ayuda a los agentes de asistencia al cliente a gestionar eficazmente las solicitudes de servicio.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk crea software de mesa de ayuda para mejorar las relaciones con los clientes. Estos productos permiten que las empresas sean más confiables, flexibles y escalables. Ayudan a mejorar la comunicación y dar sentido a cantidades masivas de datos. Sobre todo, trabajan juntos para ayudar a convertir las interacciones en relaciones duraderas. Más de 200 000 empresas como Uber, Groupon, Box, Airbnb y Disney están utilizando Zendesk para reducir sus costos de asistencia, aumentar la productividad y aumentar la satisfacción del cliente. Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk

Zendesk

Por Zendesk

(1642 reseñas)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
QuickBase

QuickBase

Por QuickBase

(175 reseñas)
Your help desk didn't come out of the box, so why would you rely on pre-packaged software to run it? QuickBase is the most flexible and user-friendly solution for building a robust, scalable Help Desk tracking app. Find out why more than half of the Fortune 100 trust QuickBase to help manage their processes exactly. QuickBase is the most flexible and user-friendly solution for building a robust, scalable Help Desk tracking app.
Kayako

Kayako

Por Kayako

(135 reseñas)
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
osTicket

osTicket

Por Enhancesoft

(27 reseñas)
An open source customer support system that organizes, manages and archives incoming support requests. An open source customer support system that organizes, manages and archives incoming support requests.
LogMeIn Rescue

LogMeIn Rescue

Por LogMeIn

(70 reseñas)
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
Gorgias

Gorgias

Por Gorgias

(12 reseñas)
Una mesa de ayuda que permite que atención al cliente vea en una pantalla el perfil del cliente, su pedido y las interacciones en el pasado. Una mesa de ayuda que permite que atención al cliente vea en una pantalla el perfil del cliente, su pedido y las interacciones en el pasado.
NABD

NABD

Por NABD

(37 reseñas)
A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses. Innovative and easy help desk software for companies looking for fast and agile support services. FREE life time plan available.
Requestor

Requestor

Por Requestor Technologies

(7 reseñas)
Requestor is a very flexible web application that allows a wide range of scenarios for the help desk and service desk in corporate environments of any size. It provides an efficient centre for any requests coming from customers or employees from any source and can be set up in the cloud or on an on-site server. Requestor is a very flexible web application that allows a wide range of scenarios for the help desk and service desk.
ServicePRO

ServicePRO

Por Help Desk Technology International

(1 reseña)
ServicePRO es una plataforma de centro de atención completa y fácil de instalar que permite las mejores prácticas del sector desde el primer momento. ServicePRO está 100 % basado en la web y puede instalarse en tus propias instalaciones o quedar alojado en la nube. Desarrollada durante más de 20 años, la plataforma ServicePRO es un conjunto sólido de herramientas que se centran en la prestación de servicios comerciales, la colaboración, la seguridad y la productividad. Desde el primer día, la misión ha sido crear un banco de trabajo que te capacite para realizar el trabajo. Software de centro de atención basado en la web que incluye funciones de gestión de flujo de trabajo, analíticas de datos, gestión de documentos y gestión de activos.
LiveZilla

LiveZilla

Por LiveZilla

(8 reseñas)
LiveZilla incluye un software de chat en vivo con asistencia para varios sitios web, supervisión de visitantes y un sistema de mesa de ayuda que te permite no solo integrar correos electrónicos que recibes de los clientes, sino también mensajes de Twitter y Facebook en tu sistema de tickets. Software de chat en vivo con asistencia para varios sitios web, supervisión de visitantes y funcionalidad de mensajería sin conexión.
RepairShopr

RepairShopr

Por RepairShopr

(79 reseñas)
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops. Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.
HappyFox

HappyFox

Por HappyFox

(62 reseñas)
HappyFox es un software de asistencia al cliente basado en la web y alojado en la nube. Ayuda a hacer un seguimiento y administrar todas las solicitudes de asistencia al cliente a través de múltiples canales como correo electrónico, chat, redes sociales y teléfono, en un sistema de asistencia de casos de atención al cliente centralizados. La integración con otras aplicaciones web como aplicaciones de CRM, chat en vivo, voz y seguimiento de errores hace que sea un servicio de ayuda práctico. Las consultas de asistencia al cliente similares se pueden manejar mediante acciones automáticas y reglas inteligentes para automatizar las respuestas. Los foros comunitarios ayudan a los clientes a conectarse. Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
iSupport

iSupport

Por iSupport Software

(31 reseñas)
iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more. End users can submit requests for service, search for solutions, and view the status of their open incidents.
Helpshift

Helpshift

Por Helpshift

(28 reseñas)
A través del sistema de asistencia simplificado de Helpshift, las empresas pueden resolver los problemas de manera más eficiente, aumentando la satisfacción del cliente en el proceso. Empresas como Viacom, Virgin Media, Microsoft, Western Union, Flipboard y cientos de otras marcas líderes usan la plataforma Helpshift para brindar asistencia al cliente prioritaria por mensajería. Helpshift está instalado en dos mil millones de dispositivos en todo el mundo y presta servicios mensualmente a más de 600 millones de consumidores activos. Para obtener más información, visita https://www.helpshift.com. Helpshift es la plataforma de automatización de atención al cliente líder en el sector.
ClickDesk

ClickDesk

Por ClickDesk

(17 reseñas)
Aplicación de participación del cliente multicanal basada en la web que ofrece chats en vivo, mesa de ayuda, teléfono con navegador y una barra de herramientas social. Aplicación de participación del cliente multicanal basada en la web que ofrece chats en vivo, mesa de ayuda, teléfono con navegador y una barra de herramientas social.
CustomerFirst

CustomerFirst

Por RTI Software

(0 reseñas)
Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more. Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more.
Dell KACE

Dell KACE

Por Dell

(25 reseñas)
Comprehensive and easy-to-use appliance-based help desk software solution that offers functionality to help automate repetitive management tasks, as well as providing incident management for user or system problems. Comprehensive and easy-to-use appliance-based help desk software solution.
Deskero

Deskero

Por Deskero

(80 reseñas)
Deskero is a solid helpdesk software, with features like multi-channel support, knowledge base, social network integration, Integrated live chat, canned answers and preferred client management. The software aims to integrate social engagement into customer care, with an innovative social monitor that allows companies to keep an eye on all the meaningful social conversations that might involve their brands. Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels.
ISL Light

ISL Light

Por ISL Online

(7 reseñas)
ISL Light es una solución de escritorio remoto basada en la web, que te permite acceder y controlar cualquier computadora con Windows, Mac o Linux en segundos desde cualquier computadora o dispositivo móvil, o brindar asistencia técnica ad hoc a los usuarios de dispositivos móviles. Multiplataforma, segura, con pantalla compartida de alta velocidad, con licencia local o en la nube. ISL Light forma parte de un paquete de software ISL Online integral, que en una licencia incluye soporte remoto, acceso remoto, chat en vivo y software de conferencia web. Solución basada en la web que permite conectarte a cualquier computadora o dispositivo móvil. Multiplataforma, segura, con pantalla compartida de alta velocidad.
Helpy

Helpy

Por Helpy

(1 reseña)
assyst

assyst

Por Axios Systems

(2 reseñas)
Axios Systems is the world's leading provider of best practice IT Service Management (ITSM) solutions. Our assyst ITSM software, fully aligned to all ITIL processes, continually delivers business value to organizations worldwide. Our Service Catalogue product quickly and efficiently helps organizations manage their service hierarchy, with little resource required and gives end-to-end lifecycle management of services. The world's most advanced best practice based IT service management software solution.
HESK

HESK

Por Klemen Stirn

(0 reseñas)
Software de mesa de ayuda que permite a los socios del cliente resolver las consultas de los clientes. El software puede implementarse en forma local o en la nube. Software de mesa de ayuda que permite a los socios del cliente resolver las consultas de los clientes. El software puede implementarse en forma local o en la nube.
Oracle Right Now

Oracle Right Now

Por Oracle

(12 reseñas)
Cross-channel solution that covers contact center, web, and social aspects of customer service experience. Cross-channel solution that covers contact center, web, and social aspects of customer service experience.
nanoRep

nanoRep

Por nanoRep

(5 reseñas)
In the Age of the Customer we bridge the gap between businesses and consumers by breaking down barriers of communication and knowledge. Our unique solution lets your customers feel they are understood and supported via a real-time, personalized conversation across the customer journey. In addition to website, mobile, and agent-facing CRM deployments, nanorep can integrate with popular messaging platforms, creating seamless customer experiences across every touch point in the digital journey. nanorep is a digital self-service solution that provides personalized guidance to every consumer at their moment of need, on any device
Cingo

Cingo

Por Cingo

(0 reseñas)
Cingo provides companies with on-the-go customers a mobile-first platform that supports live chat, email, voice, video, screensharing, and comes with free website help button integration and mobile app SDKs. This ensures a pleasant, seamless customer support experience, even if the customer has to transition from their desktop to their mobile device. Best of all, you get every single feature no matter how much you pay, so you can always choose the right way to serve your valued customers. Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.
Deskpro

Deskpro

Por Deskpro

(10 reseñas)
Deskpro is the helpdesk software platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API and app development framework. The modern helpdesk software platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
TeamDynamix

TeamDynamix

Por TeamDynamix

(5 reseñas)
TeamDynamix offers a single work management platform for project, portfolio, and service management. The TeamDynamix suite of project and ticket tracking, reporting, and portfolio management software provides the tools necessary for successful IT governance, resource management, and service desk management. TeamDynamix is used by organizations in Higher Education, K-12, and State & Local Government. Project, portfolio and service management solutions in a single work management platform.
Interakt

Interakt

Por Fizzy Software

(4 reseñas)
Interakt is an All-In-One Customer Engagement and Support platform which simplifies your concerns for capturing new leads, engaging, nurturing and retaining your existing leads and users and support all your visitors and customers from one single platform, which also gives you a detailed summary of your website activities right at the tip of your thumb. Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard.
OneDesk

OneDesk

Por OneDesk

(2 reseñas)
On-demand software made to facilitate services delivery and product development collaboration. The core applications include Social Media Monitoring, Customer Service and Help Desk, Customer Feedback Management, Requirements Management and Project Portfolio Management with a Social Collaboration layer and powerful Automation applications. With OneDesk, you will build the right product or service faster and more efficiently. Register for a Free Demo today! On-demand software to facilitate service delivery and product development collaboration. Includes Customer Feedback Management and more
Brand Embassy

Brand Embassy

Por Brand Embassy

(1 reseña)
Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service top rated by customers such as T-Mobile, Vodafone, Alibaba, and Puma in 30+ countries. Brand Embassy helps companies to accelerate the digital transformation of contact centers in an agile and scalable manner. See more at www.brandembassy.com. Brand Embassy is a customer service software designed to deliver human connections at scale.
SigmaPro

SigmaPro

Por OnyakTech

(0 reseñas)
Módulo opcional DotNetNuke para mesas de ayuda, CRM, versiones de software, bases de conocimiento, gestión de proyectos, seguimiento de problemas, seguimiento de tiempo y gestión de tareas, entre otros. Módulo DotNetNuke para mesas de ayuda, CRM, versiones de software, bases de conocimiento, gestión de proyectos y seguimiento de problemas, entre otros.
SupportBee

SupportBee

Por SupportBee

(8 reseñas)
Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs. Collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.
HelpSpot

HelpSpot

Por UserScape Software

(6 reseñas)
HelpSpot is a customer service solution that has all the tools you need to deliver a remarkable customer service experience. Youll never lose track of an email again. A single threaded view of each ticket means your replies are informed, personal, and organized. HelpSpot is easy to use out of the box and offers deep customization options. Best of all, HelpSpot is affordable. It starts at just $599/year making it a smart choice for your customers, your team, and your budget. The flexible and affordable customer service solution trusted by thousands of organization for more than 12 years.
SupportPortal

SupportPortal

Por Escon Information Consulting

(0 reseñas)
Web-based customer support solution with incident, news and knowledge management, product catalog and support forum. Web-based customer support solution with incident, news and knowledge management, product catalog and support forum.
Cloud Contact Center

Cloud Contact Center

Por Call Handling Services

(0 reseñas)
Contact center solution with callback request functionality and easy queuing. Contact center solution with callback request functionality and easy queuing.
Mojo Helpdesk

Mojo Helpdesk

Por Metadot

(65 reseñas)
Mojo Helpdesk is the super simple help desk app for customer service, IT requests, Maintenance request, and more. Here are 5 reasons to get started with Mojo Helpdesk today. 1) Feel the comfort of ticket tracking right from your inbox. 2) Built-in reports to measure and improve customer satisfaction, response time, and more. 3) Keep storage needs to a minimum, ticket histories stored in the cloud. 4) Self-service tool guarantees 50% fewer help desk ticket. 5) Free 30-day trial on any plan! Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.
Sugester

Sugester

Por Sugester

(2 reseñas)
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.
SupportDesk

SupportDesk

Por House-on-the-Hill Software

(0 reseñas)
SupportDesk is the powerful, flexible and cost-friendly service desk software tool enabling the provision of excellent service management and customer support, across multiple business areas. Features include: Network and discovery tool + Software Licence Manager, Self-service web Customer portal, Email Integration, Intuitive report designer with 100+ pre-configured reports, KPI Monitor, drag n drop dashboard designer, Mobile app, KnowledgeBase, SLA Management, CRM, and more! SaaS / on-site service desk software for call logging, tracking, reporting. Solutions for multiple business areas and customer support.
Reamaze

Reamaze

Por Reamaze

(5 reseñas)
Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys. Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
Talkus

Talkus

Por Talkus

(5 reseñas)
All Your Customer Support. In Slack! Make every customer feel loved Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base. All Your Customer Support. In Slack!
Trouble Ticket System

Trouble Ticket System

Por Fast Track Sites

(0 reseñas)
Track current and former tickets, and assign them to problem categories. This system comes with dashboard functionality. Track current and former tickets, and assign them to problem categories. This system comes with dashboard functionality.
DualDesk

DualDesk

Por Advantig

(0 reseñas)
PC remote support software designed for MS for on-demand technical support through firewalls. PC remote support software designed for MS for on-demand technical support through firewalls.
Ticksy

Ticksy

Por Ticksy

(2 reseñas)
Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user. Simple customer support app with intuitive user interface that supports customized company branding. 5/month per user.
SmarterTrack

SmarterTrack

Por SmarterTools

(2 reseñas)
SmarterTrack is the only help desk software you'll ever need, allowing you to better utilize employees while lowering the total cost of overall customer support! Deliver unparalleled customer service by offering multiple communication channels: email ticketing, live chat and VoIP integration, and self-service resources like a knowledge base and customer support community. Manage communications at distributed locations around the world from a Web browser using a desktop, tablet or mobile device. Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.
Mi4biz

Mi4biz

Por Formalistech

(0 reseñas)
Integrated, end to end Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications. Bosch, Mercedes, ING Bank, Allianz, Daikin, Fiat, Turkish Airlines, Oriflame, Suzuki, Dyson, Pierre Cardin, Danone, Weber, ZTE, Huawei and many more... Cloud-based, integrated, end to end issue management solution with escalation, automated workflows and advanced reporting capabilities.
Vivantio Pro

Vivantio Pro

Por Vivantio

(71 reseñas)
Vivantio Pro es el software de mesa de ayuda más flexible, confiable y seguro del mercado. La automatización y organización integradas del producto te ahorran tiempo y dinero y liberan al equipo de asistencia para que puedan centrarse en tareas cruciales, como la planificación y la gestión empresarial. Aprovecha los procesos clave de ITIL como gestión de incidencias, problemas, cambios y servicios y funciones avanzadas como gestión de activos, sincronización AD/LDAP, SSO, base de conocimientos, autoservicio y SLA para construir tu entorno de servicio ideal. Vivantio Pro es el software de mesa de ayuda de TI más flexible, confiable y seguro del mercado.
SherpaDesk

SherpaDesk

Por SherpaDesk

(50 reseñas)
SherpaDesk is a cloud-hosted professional service automation (PSA) solution that integrates core business processes into one solution. Organizations are able to track customer service issues, capture billable & nonbillable time and monitor all of their project's profitability. SherpaDesk's mobile application is the perfect solution for any organizations who have techs in the field and need log their time and expenses. Finally a customer support solution that focuses on what really matters - Time
UseResponse

UseResponse

Por UseResponse

(22 reseñas)
All-in-one support suite to get customer feedback and provide support for only $15/month. Used primarily as self-hosted solution installed on your server with Cloud option, UseResponse can be embedded and deployed easily. All-in-one support suite to get customer feedback and provide support for only $15/month. Self-Hosted and Cloud plans.
Faveo Helpdesk

Faveo Helpdesk

Por Ladybird Web Solution

(3 reseñas)
An open source ticket based support system with knowledge base. It is specifically designed to cater the needs of startups. An open source ticket based support system with knowledge base. It is specifically designed to cater the needs of startups.
BOSS Solutions

BOSS Solutions

Por BOSS Solutions

(56 reseñas)
BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,
FocalScope

FocalScope

Por FocalScope

(21 reseñas)
La solución de centro de ayuda de emisión de casos de atención al cliente y chat en vivo basada en la web que permite a tus usuarios gestionar grandes cantidades de correos electrónicos y proporcionar una atención al cliente de alta calidad. Cuenta con la confianza de empresas como Radisson, American Express y DHL para reducir los tiempos de respuesta y llevar la asistencia al cliente al siguiente nivel. Opción para implementar como una instalación de servidor interna basada en Microsoft SQL. Asistencia multicanal con acuerdo de nivel de servicio (SLA, por sus siglas en inglés), tableros y creación de informes. Asistencia global en horario ininterrumpido. Pruébalo gratis. Software de centro de ayuda con correo electrónico, chat en vivo, Facebook, WhatsApp, SMS, KB, teléfono, SLA, creación de informes. Ejecutar en la nube o internamente. Confiado por DHL.
Jitbit HelpDesk

Jitbit HelpDesk

Por Jitbit

(16 reseñas)
Jitbit Helpdesk is a great helpdesk app with clean UI and simple set up process. But all the features are there: automation engine, file-attachments, integrations (JIRA, Slack, Dropbox, Github etc), email-integration, Knowledge-base module etc. etc. Jitbit Helpdesk is offered both as a SaaS version and an on-premise tool installed locally on a server. Web-based help desk software that is NOT priced "per technician". Tracks your customers' issues, fully integrates with your email.
ServiceTonic

ServiceTonic

Por ServiceTonic

(1 reseña)
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
Rhino Support

Rhino Support

Por Rhino Support

(0 reseñas)
Brandable web-based help desk application that works with your existing email and supports unlimited number of agents. Brandable web-based help desk application that works with your existing email and supports unlimited number of agents.
The Service Program

The Service Program

Por Westrom Software

(27 reseñas)
The Service Program is the industry leading QuickBooks add-on Service Software. Dispatch, Routing, work order tracking, maintenance schedules, customer call, tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Droid phone or Tablet or laptop with real time synch, signature capture, field printing, attach pictures, invoices, Rentals, barcodes, and billing and much more. INCLUDES Weekly Training, Technical Support and Software Upgrades. Simple. QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.
Deskun

Deskun

Por Deskun

(3 reseñas)
Deskun is a multichannel helpdesk system inside Gmail. With Deskun you can manage customer requests from e-mail, live chat, Facebook, WhatsApp, Twitter, Skype, Viber and Telegram directly from Gmail interface, and set tasks to your employees. Multichannel helpdesk system for customer support and task management inside Gmail or G Suite.
Enterprise Service Desk

Enterprise Service Desk

Por Meritide

(1 reseña)
An ITIL-based help desk platform enabling organizations to efficiently manage incidents, requests, issues, and tickets. Self-service, knowledge, email integration, auto-routing, alerts, and more. Scalable, affordable for small & mid-size organizations (SMBs), global enterprises, government Defense. Cost effective with free end users; flexible delivery on-premises or cloud; easy to administer without developers; highly configurable, codeless automation; deploy quickly with out-of-box functions. A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.
NTR Cloud

NTR Cloud

Por NTRglobal

(0 reseñas)
NTR Cloud - Secure, fast and easy-to-use Remote Control, Access and Support solution. NTR Cloud - Secure, fast and easy-to-use Remote Control, Access and Support solution.
Tender Support

Tender Support

Por ENTP

(0 reseñas)
Organizes your customer care so you can focus on delivering the best service possible. Organizes your customer care so you can focus on delivering the best service possible.
eStreamDesk

eStreamDesk

Por eStream

(1 reseña)
eStreamDesk is a slick, easy-to-use cloud-based help desk and ticketing system that helps you achieve one simple task superbly: Create a truly awesome customer service experience. eStreamDesk instantly transforms your out-of-control email inbox into a well-oiled customer support machine. Here's how: Every incoming email is automatically converted into a support ticket. You define exactly how each and every email is prioritized, monitored and answered. Kick Second-Rate Customer Service to the Curb --- Premium Help Desk Software At a Fraction Of The Cost
NetKeeper

NetKeeper

Por Multima

(0 reseñas)
Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers. Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.
ConnectWise Control

ConnectWise Control

Por ConnectWise

(937 reseñas)
ConnectWise Control (formerly ScreenConnect) supports 1:1 screen sharing through our remote support and remote access tools. With remote meeting, we have expanded the use model to provide a feature-rich remote meeting tool that allows for an unlimited number of attendees. Online meetings allow users to collaborate, hold training sessions, provide project updates, chat, or anything in between. Collaborate, hold training sessions, provide project updates, & speak with customers with ConnectWise Control's remote meetings.
Helprace

Helprace

Por Helprace

(6 reseñas)
Helprace es la forma más sencilla de gestionar la interacción entre clientes y empresas. Un servicio de ayuda con una comunidad de clientes intuitiva y una aplicación de comentarios que hacen que Helprace esté listo para usar de inmediato. No hay largas guías de instalación, manuales de instalación o configuraciones de TI para preocuparse. Características: Reglas de caso, macros, SLA, acciones guardadas, colisión de agente, borradores, modificaciones, integración con correo electrónico, sistema de contacto con el cliente, creación de informes
FuseDesk

FuseDesk

Por FuseDesk

(4 reseñas)
FuseDesk is THE Integrated Help Desk Add-On for Infusionsoft with deep Infusionsoft integration leveraging InfusionsoftID login, full Infusionsoft template support (including Infusionsoft merge field data, custom fields, and automation links), powerful Infusionsoft automation with Campaign Builder and so much more. Come see why Infusionsoft users are upgrading their help desk to FuseDesk today with a full feature, no time limit, no credit card needed, demo app! Infusionsoft is THE Integrated Help-Desk Add-On for Infusionsoft built for Infusionsoft users from the start. Get a Free Demo App Today
ConnectWise Manage

ConnectWise Manage

Por ConnectWise

(126 reseñas)
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. ConnectWise helps you organise your business around one centralized system, so your organisation can easily connect and communicate.
Trakdesk

Trakdesk

Por Trakdesk

(10 reseñas)
Trakdesk is a cloud based customer support and helpdesk software that has all the bells and whistles you would need to provide exceptional customer support. Trakdesk is packed with many robust features like; ticketing, automation, SLA management, multiple brands, customizable self-service portals, multi-language, knowledge base, social integration, gamification and many more. SAAS customer support and helpdesk software, hosted in the cloud and readily available.
IncidentMonitor

IncidentMonitor

Por Monitor 24-7

(6 reseñas)
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
iHelpdesk

iHelpdesk

Por iDeskCentric

(3 reseñas)
Allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality. Allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.
ZupportDesk

ZupportDesk

Por ZupportDesk

(3 reseñas)
ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support. We are driven everyday by one simple question: how can we make it easier for you to build stronger relationships with your customers? We believe that every business with a website, no matter how small, should be communicating with their customers. Our Live Chat tool allows real-time, personal customer engagement that improves both sales and customer support. A cloud-based help desk solution on a journey to empower business to provide a fantastic customer support experience.
Integria IMS

Integria IMS

Por Artica Soluciones Tecnologicas

(2 reseñas)
Complete ITSSM suite; a help desk software which is simple, powerful and easy to use. Complete ITSSM suite; a help desk software which is simple, powerful and easy to use.
HelpMaster

HelpMaster

Por PRD Software

(1 reseña)
HelpMaster is designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment & management, workflow automation, email response management & web self-service. Businesses looking for a solution that can be aligned with the principles of ITIL will find HelpMaster an intelligently designed & powerful tool. With thousands of users around the world, HelpMaster is the most flexibile, template helpesk system on the market. Web enabled Windows based help desk software with advanced workflow design and email integration.
HelpDesk

HelpDesk

Por Ignatiuz Software

(1 reseña)
HelpDesk is an office 365 add-in where employees can create and track support tickets, it works efficiently with SharePoint 2013 & 2016 HelpDesk is an office 365 add-in where employees can create and track support tickets, it works efficiently with SharePoint 2013 & 2016
WonderDesk

WonderDesk

Por Web Wonderland

(0 reseñas)
Web-based help desk solution that allows you to utilize remote technicians. Web-based help desk solution that allows you to utilize remote technicians.
SerioPlus

SerioPlus

Por Serio

(0 reseñas)
Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package. Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.
HelpdeskEddy

HelpdeskEddy

Por Eddy Soft

(2 reseñas)
An efficient web-based system of customer service with live chat and mobile integration included in all versions. An efficient web-based system of customer service with live chat and mobile integration included in all versions.
Close Support

Close Support

Por Close Fit Software

(0 reseñas)
Close Support help desk software is a multi-user service desk application, simple to install and easy to use. The software will enable your service team to work effectively and efficiently, solving problems and providing top class customer service. The design allows support and service teams to work effectively together by sharing asset and support information. Low prices, a simple licence model and great functionality make Close Support the most cost-effective help desk software on the market. Multi-user help desk software application that is affordable, simple to install and easy to use.
Sitehelpdesk

Sitehelpdesk

Por Sitehelpdesk.com

(0 reseñas)
Web based help desk software solutions for IT SM, Account Management or general help desks. Web based help desk software solutions for IT SM, Account Management or general help desks.
AzureDesk

AzureDesk

Por AzureDesk

(36 reseñas)
AzureDesk: el único software de helpdesk con todas las características "imprescindibles" de los sistemas de clase empresarial ofrecidos a todas las empresas, a un costo mínimo para los usuarios. No gastes una fortuna en soluciones de asistencia técnica. Ingresa a azuredesk.co hoy y accede a una prueba gratis de 14 días. Proporciona un sistema de tickets para rastrear casos de soporte, cuenta con una interfaz de usuario elegante para solicitudes de administrador, una integración de 3 partes con JIRA, Olark, Slack, Charge Desk y muchos otros softwares, creación de informes, campos de ticket, interfaz de usuario con pestañas y reglas. AzureDesk: software de centro de ayuda que puede ser utilizado por las empresas para proporcionar un servicio uniforme de asistencia al cliente y soluciones de helpdesk.
SMART SERVICE DESK ITSM

SMART SERVICE DESK ITSM

Por SMART Service Desk

(30 reseñas)
Ofrece servicios económicos, multilingües (inglés, francés, español, turco y árabe), gestión de servicios de TI integrados, administración y gestión de riesgos, y soluciones de soporte técnico. Con SMART Suite, tu organización estará lista y en ejecución en pocos días. Una herramienta integral de administración de servicios de TI basada en el marco de bibliotecas de infraestructura de TI (ITIL [IT Infrastructure Libraries]). Optimiza las operaciones de TI mediante la automatización de las operaciones de servicios como incidentes, solicitudes de servicio, problemas y la función del centro de atención. También incluye módulos para un ciclo de vida completo del servicio. Asistencia al cliente, gestión de servicios de TI, administración y cumplimiento de riesgos. Se ofrece un software para ITIL, Objetivos de Control para Información y Tecnologías Relacionadas (COBIT [Control Objectives for Information and related Technology]), ISO 20000 e ISO 27001.
Domotz PRO

Domotz PRO

Por Domotz

(11 reseñas)
As the premier award-winning remote network monitoring and management solution, Domotz Pro lets you monitor and manage any IP-enabled device, regardless of brand. With Domotz, service providers can detect and prevent issues proactively, increase productivity, work more efficiently, and deliver an unparalleled customer experience. Make remote monitoring and management an integral part of your service strategy to save time and money, boost profits, and deliver superior customer service. Domotz Pro is the brilliant remote monitoring and management solution for IT service providers and installation professionals.
HelpDesk Pro

HelpDesk Pro

Por Simply Amazing Software

(1 reseña)
100 % basado en la web y diseñado desde cero para que sea simple e intuitivo para los usuarios finales y los operadores. 100 % basado en la web y diseñado desde cero para que sea simple e intuitivo para los usuarios finales y los operadores.
Revelation helpdesk

Revelation helpdesk

Por YellowFish Software

(0 reseñas)
Revelation helpdesk is a 100% web based help desk solution that is so efficient it is like adding a virtual employee to your staff at a fraction of the cost. Through our transparent feature set and commitment to "ease of use," Revelation delivers the power and flexibility to lift you up to the next level rather than stand in your way. 100% web-based help desk application that will improve your business management & your customer relations.
H2Desk

H2Desk

Por Innovative Cyber Solutions

(0 reseñas)
H2Desk provides a flexible platform for delivery of customer support. At the heart is a robust ticketing engine that's user friendly and simplifies customer communications. Features include ticket management, live chat, task management, SLA tracking, and email integration. Client side widgets allows you to easily add knowledge base articles, tutorials, and more. Start a no obligation 30 day free trial and create a help desk in minutes. Full featured, user-friendly, and intuitive support system at a fraction of the cost of comparable systems. Easy to setup in minutes.
Adjutas

Adjutas

Por Adjutas Cloud Technology

(0 reseñas)
Service Desk and Asset Management solution designed for ticket creation & monitoring. Service Desk and Asset Management solution designed for ticket creation & monitoring.
SimpleFeedback

SimpleFeedback

Por Magiwow

(0 reseñas)
Cloud customer engagement and feedback collection application for small businesses. Cloud customer engagement and feedback collection application for small businesses.
Spiceworks IT Help Desk

Spiceworks IT Help Desk

Por Spiceworks

(330 reseñas)
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
UVdesk

UVdesk

Por Webkul

(10 reseñas)
A cloud-based support solution that gives total control over things and makes it easier to manage customer queries. It has all the features which a client would expect from any great helpdesk system like reporting analytics, ticket management system, e-mail collaboration, knowledge base management etc. It lets the users to easily and efficiently manage, track and resolve issues instantly and makes the hassle-free working experience for both the staff and the customers. A cloud-based support solution that gives total control over things and makes it easier to manage customer queries.
devContact

devContact

Por devContact

(4 reseñas)
Enables organizations to respond to its users more efficiently. It is specialized for mobile apps and games. The Ultimate Customer Experience
Focus Desk

Focus Desk

Por Focus Telecom

(1 reseña)
Focus Desk es una nueva solución que permite una gestión rápida y fácil de los problemas de los clientes. Las preguntas, los pedidos, las quejas, las devoluciones y cualquier otro problema se registran automáticamente y luego se resuelven de manera oportuna y simplificada, haciendo que la atención al cliente sea más rápida y eficiente. Focus Desk es un sistema de vanguardia diseñado para el registro automático de consultas de los clientes y su manejo rápido y fácil para un mejor servicio.
Web Suite Pro

Web Suite Pro

Por Web Suite Pro

(1 reseña)
Manage Contacts, Invoices, Help Desk, Inventory and more! Ready to work efficiently in the cloud? If so, Web Suite Pro is the most cost effective, cloud-based, suite of apps that provides a secure, affordable, and easy business solution with virtually no add-ons required. Track both staff and client project times, expenses, taxes, and tasks efficiently. You will never have to worry about lost invoices, overpaying for supplies, or missing payments ever again. Manage Contacts, Invoices, Help Desk, Inventory and more!
NetSupport ServiceDesk

NetSupport ServiceDesk

Por NetSupport

(0 reseñas)
Fully functioning web-based and ITIL compliant Incident and Problem Management tool that allows you to track, organize, manage, and answer the toughest desktop support challenges. Available as a standalone solution or an ideal complimentary solution with our IT Asset Management Suite, NetSupport DNA. Free trial available. Easy to use, fully web-based solution providing detailed recording and tracking of user help requests.
ZazaChat

ZazaChat

Por ZaZa Network

(0 reseñas)
Complete help desk solution which allows a company of any size to provide efficient support to its customers. Complete help desk solution which allows a company of any size to provide efficient support to its customers.
Polar HelpDesk

Polar HelpDesk

Por Polar

(1 reseña)
Web based help desk software designed for small businesses that wish to effectively organize technical support online. Web based help desk software designed for small businesses that wish to effectively organize technical support online.
Octopus

Octopus

Por Octopus-ITSM.com

(1 reseña)
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
HelpDeskAdvanced

HelpDeskAdvanced

Por PAT

(1 reseña)
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.
Zeus

Zeus

Por Obor Digital

(0 reseñas)
Web-based service desk and equipment management solution with enterprise asset management. Web-based service desk and equipment management solution with enterprise asset management.
Help Sumo

Help Sumo

Por Help Sumo

(11 reseñas)
Helpsumo is a hosted online help desk solution specially designed for providing customer support solutions via Ticket System, Email, Social Media, Live Chat & Self-Help Knowledge Base solutions. A complete online help desk solution for providing professional support to your products or services
Chataroo

Chataroo

Por Chataroo

(2 reseñas)
Web based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Managing support requests sent in via email, through the web or over the phone in one EASY to use system empowers your support agents and reassures your end-users of quick, efficient and quality support! For customers who want immediate help, nothing satisfies and converts quite like Live Chat Support. Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking.
Helpdesk Office

Helpdesk Office

Por Beosoft

(1 reseña)
My name is Milos Stevanovic and I am the founder of Helpdesk Office, a cost-effective software for small businesses. Small businesses are the bloodstream of the U.S. economy. In 2016 they generated 1.1 million net new jobs. Yet, small businesses face many obstacles that prevent their growth, such as lack of know-how, data security, and financial capital. I developed Helpdesk Office with a small business in mind, so Helpdesk Office is easy to use, secure, and affordable. Cost-effective software for small businesses to make customer service easy, improve user experience, and increase productivity.
ExDesk

ExDesk

Por ExDesk.com

(0 reseñas)
Help desk software solution for the IT support and service provider communities. Help desk software solution for the IT support and service provider communities.
BugAware

BugAware

Por Jackal Software

(0 reseñas)
Software de centro de ayuda basado y de seguimiento de errores en la web que está disponible como una solución alojada ASP o instalada localmente. Software de centro de ayuda basado y de seguimiento de errores en la web que está disponible como una solución alojada ASP o instalada localmente.
Richmond ServiceDesk

Richmond ServiceDesk

Por Richmond Systems

(0 reseñas)
Richmond ServiceDesk provides technician and customer web interfaces that are modern, touch-friendly, well-organised and configurable. Main product features include incident/service templates, email templates, knowledge base, resource calendars, search-as-you-type CMDB with asset discovery, tracking, maintenance and history. Integrated ITIL modules include Incident, Request, Problem, Change, SLA, Service Catalogue, and a fully-customisable customer service portal. Web-based service desk with customer service portal designed for internal ITSM and external customer support.
CRMdesk

CRMdesk

Por ForeSoft

(0 reseñas)
Centro de ayuda en la web, atención al cliente y software de asistencia en línea. Centro de ayuda en la web, atención al cliente y software de asistencia en línea.
Groove

Groove

Por Groove Networks

(40 reseñas)
A simple but powerful, all-in-one Help Desk for Small Businesses that provides you with everything you need to provide awesome, personal support: Ticketing, Knowledge Base, Live Chat, Self Service. 30+ integrations with your favorite apps like Slack, Twitter, Facebook and Zapier. Beautifully Simple Help Desk Software for Small Businesses.
Gemini

Gemini

Por CounterSoft

(8 reseñas)
A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers. On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.
Think Help Desk

Think Help Desk

Por Think Tank Software

(8 reseñas)
Affordable Customization Automated Workflow Secure, Cloud Based Free Support Daily Backup Full Asset Tracker Check List based on ticket Category Feedback system on closed tickets, and a Vendor Quick Quote Tool Think Tank NTG sells a cloud based help desk ticketing system that is customized for your needs. Let us know what your looking to do!
Clohc

Clohc

Por Clohc

(1 reseña)
Web-based help desk solution offering live chat, reports, statistics, and more. Web-based help desk solution offering live chat, reports, statistics, and more.
Help Desk for SharePoint

Help Desk for SharePoint

Por Crow Canyon Systems

(0 reseñas)
Crow Canyon's IT Help Desk for Office 365 and SharePoint is a comprehensive but easy to use help desk that increases options for ticket submission, including our portal, email, mobile platforms, and the web, turns those requests into rout-able tickets. Escalating alert features keep the tickets moving to resolution. Priority filters quickly identify deadlines and overdue tickets. Attach forms, documents, and link assets, equipment, CRM, etc to tickets. Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft SharePoint and Office 365
NetResults Tracker

NetResults Tracker

Por NetResults

(0 reseñas)
Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.
Rapid Incident Reporting

Rapid Incident Reporting

Por Rapid Global

(0 reseñas)
Rapid Incident Reporting is an online fully hosted system for the management & reporting of workplace incidents. From investigations to corrective actions & reporting of statistics, Rapid Incident Reporting ensures the lifecycle of the incident is managed. Simple user-interface, automatic email updates, investigative reports feature & outstanding PDF report-builder. Report all incidents including workplace, OHS, environmental, Quality & much more. Includes auto notifications to stakeholders Online incident reporting software with corrective actions and graphical reports for all incident types including quality, OHS & more
ALVAO Service Desk

ALVAO Service Desk

Por ALVAO

(0 reseñas)
ALVAO is among TOP5 ITIL Gold level process compliant tools. ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies. Its interface is very similar to that of Microsoft applications. The application is simple and logical, and resembles email activities. Users can easily become familiar with the system without the need for organizing costly workshops. ALVAO Service Desk complies with ITIL and global standards of ITSM. ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.
Evayadesk

Evayadesk

Por Evayadesk

(0 reseñas)
Faasthelp is a sales and customer support software powered by Artificial intelligence. Our faasthelps products which are chatbot, talkbot and mail bot proactively starts chatting with your customers and solves the query, gives assistance if they have any.It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. Faasthelp-Artificial intelligence powered sales and customer support software
versaSRS HelpDesk

versaSRS HelpDesk

Por VersaDev

(3 reseñas)
Are you are looking for IT HelpDesk, Customer Service, CRM, Support, Trouble Ticket, Issue Tracking or Bug Tracking software? Manage all your company communications from a single point, provide outstanding support to your customers AND save money. Feature rich and affordable, versaSRS has all the features your business needs: knowledge base, customer self service, contracts management, integrated CRM, asset management, and much, much more. Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.
LBi HR HelpDesk

LBi HR HelpDesk

Por LBi Software

(3 reseñas)
LBi HR HelpDesk is an innovative and comprehensive software solution for automated HR case management and call-tracking workflow management that puts the power in the hands of employees and decreases HR costs by reducing help calls by up to 75 percent. It complements talent management solutions by identifying potentially costly patterns of personnel issues with customizable levels of confidentiality and maximizes HR productivity through robust features that improve employee satisfaction. The innovative HR case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly.
MSM

MSM

Por Marval Software

(3 reseñas)
Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible. Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.
DevOps board

DevOps board

Por DevpromSoftware

(2 reseñas)
All-in-one solution combining help desk, task manage, exception monitoring, and kanban board. The main purpose of the service is to collect all elements of technical debt and features on one board for the general transparence and prioritization. DevOpsBoard is ready to use solution which holds and visualize exceptions, monitoring alerts and customers feedback related to your service on a single task board. All-in-one solution combining help desk, task manage, exception monitoring, and kanban board.
VI Service Desk

VI Service Desk

Por Velocity Integrations Software

(0 reseñas)
Velocity Integrations Software Corporation was founded on the growing and constantly changing needs of today's IT Help Desks. Our vision is to empower people in IT Problem Management by offering the tools to efficiently manage resources and resolve problems quickly and effectively. Includes a fully integrated Knowledge Base with unlimited categories, Lotus Notes Client and fully Web enabled for remote access, in depth reporting,