Software para gestión de quejas

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Issuetrak

Issuetrak

Por Issuetrak

(151 reseñas)

Do you have trouble managing complaints? Do customer concerns get lost in the shuffle of email & spreadsheets? We've helped restaurants, schools, municipalities, hospitals, financial institutions, & others automate complaint submission & assignment with web forms & email. Use task manager for BETTER & FASTER complaint tracking, updating, & resolution. See dashboard views of open complaints. Use custom reports for visibility into complaint trends. Keep customers happy & stay in compliance. Descubre más sobre Issuetrak

Get BETTER complaint management with Issuetrak. Automate submission & assignment. Track, update, & resolve complaints quickly. Descubre más sobre Issuetrak

Wix Answers

Wix Answers

Por Wix Answers

(14 reseñas)

Wix Answers es la plataforma profesional que puedes usar para crear tu propio centro de ayuda y brindar asistencia a tus clientes. Construido por Wix para asistir a más de 120 millones de usuarios, ahora está disponible para cualquier negocio. Y es gratis. Wix Answers viene con una base de conocimientos personalizable, un sólido sistema de tickets, un centro de atención telefónica integrado y un widget de ayuda incrustable. La información práctica te brinda todos los datos que necesitas para seguir el progreso de tu negocio. Con Wix Answers, puedes construir mejores relaciones y más duraderas. Descubre más sobre Wix Answers

Wix Answers es la plataforma profesional que puedes usar para crear tu propio centro de ayuda y brindar asistencia a tus clientes. Es gratis. Descubre más sobre Wix Answers

Zoho Desk

Zoho Desk

Por Zoho Desk

(1468 reseñas)

Zoho Desk es una aplicación de atención al cliente basada en la web que ayuda a tu empresa a desarrollar relaciones más sólidas con los clientes. Con Zoho Desk, los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Es personalizable, fácil de usar y no te cuesta una fortuna. Parte del paquete de software empresarial de Zoho, con capacidad para 30 personas, Zoho Desk te brinda el poder de poner la atención al cliente en el corazón de tu empresa. Descubre más sobre Zoho Desk

Pon la atención al cliente en el corazón de tu empresa. Los agentes se vuelven más productivos, los gerentes se vuelven más impactantes y los clientes adquieren más poder. Descubre más sobre Zoho Desk

Salesforce

Salesforce

Por Salesforce Service Cloud

(238 reseñas)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Descubre más sobre Salesforce

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Descubre más sobre Salesforce

Rollbar

Rollbar

Por Rollbar

(76 reseñas)

Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc. Descubre más sobre Rollbar

Error tracking and monitoring for web and mobile application developers at companies like Mixpanel, ESPN, Twilio, Heroku, Adobe. Descubre más sobre Rollbar

HR Acuity On-Demand

HR Acuity On-Demand

Por HR Acuity

(21 reseñas)

You can't prevent every employee relations issue. But you can control how your organization responds. Achieve consistency in the way you track, investigate, and analyze with HR Acuity - the employee relations case management solution. Our software equips you with built-in expertise to make best practice your process. Because in today's world, doing things the right way is your only option. Descubre más sobre HR Acuity On-Demand

The employee relations case management solution that companies trust to help them track, investigate, and analyze issues the right way. Descubre más sobre HR Acuity On-Demand

isoTracker Complaints Management

isoTracker Complaints Management

Por Lennox Hill

(0 reseñas)

Affordable cloud-based Complaints Management system with workflows that automate processes, integrated Corrective and Preventive Action (CAPA) capabilities, automatic email task notifications and advanced analytics and reporting, so you can identify and address issues proactively. Can integrate with other isoTracker modules to provide a comprehensive QMS system. Descubre más sobre isoTracker Complaints Management

Cost-effective, cloud-based Complaints Management system with full CAPA integration. Descubre más sobre isoTracker Complaints Management

Qualtrics Customer Experience

Qualtrics Customer Experience

Por Qualtrics

(93 reseñas)

Qualtrics Customer Experience (CX) es la plataforma más ágil del mundo para la mejora de la experiencia del cliente, facilitando a las empresas el monitoreo, la respuesta y la mejora de cada momento clave del proceso de interacción del cliente, e incorporando los comentarios de los clientes en cada decisión. Con paneles de control flexibles basados en roles, administración dinámica de casos e integración total de CRM, tienes la capacidad de ofrecer una experiencia de cliente sin igual. ¡Solicita una demostración personalizada o regístrate para obtener una cuenta gratuita para comenzar! Descubre más sobre Qualtrics Customer Experience

Qualtrics Customer Experience hace que sea fácil para las empresas monitorear, responder y mejorar cada momento clave a lo largo del proceso de interacción con el cliente. Descubre más sobre Qualtrics Customer Experience

TeamSupport

TeamSupport

Por TeamSupport

(623 reseñas)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Descubre más sobre TeamSupport

Help Desk software built for business to business customer support. Reduce costs and improve customer satisfaction at the same time. Descubre más sobre TeamSupport

UseResponse

UseResponse

Por UseResponse

(22 reseñas)

All-in-one support suite to get customer feedback and provide support for only $15/month. Used primarily as self-hosted solution installed on your server with Cloud option, UseResponse can be embedded and deployed easily. Descubre más sobre UseResponse

All-in-one support suite to get customer feedback and provide support for only $15/month. Self-Hosted and Cloud plans. Descubre más sobre UseResponse

OTRS

OTRS

Por OTRS

(47 reseñas)

No one likes to get complaints, but when you do, it's critical that you address them swiftly, accurately and with an intense focus on customer service. OTRS helps teams deal with complaints by recording and tracking all of the information related to customers and issues in one place, as well as automating processes to ensure quick complaint resolution. Turn grumpy customers into raving fans. Request a demo of OTRS today. Descubre más sobre OTRS

OTRS is a fully-managed service management suite that helps companies track, manage and mitigate complaints quickly and efficiently. Descubre más sobre OTRS

UsefulFeedback - Complaints Management Software

UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to your organisation's complaint management needs, enabling your organisation to adhere to regulations, improve service levels and enhance customer experience. We provide industry specific solutions for most business sectors. Descubre más sobre UsefulFeedback - Complaints Management Software

User friendly, scalable, enterprise-ready, on-demand complaint management system. Complaints, compliance and risk management. Descubre más sobre UsefulFeedback - Complaints Management Software

FCS Recovery

FCS Recovery

Por FCS Computer Systems

(0 reseñas)

FCS Recovery es un sistema de administración de fallas en varios idiomas basado en la web para quejas e incidentes de huéspedes y no huéspedes, diseñado para reemplazar el libro de registro tradicional en el sector de hostelería. Realiza un seguimiento y registra el estado de quejas, accidentes, lesiones e incidentes de emergencia en tu hotel en relación a huéspedes internos, huéspedes que no pertenecen a la empresa e incluso empleados del hotel si lo deseas, junto con elementos de acción de resolución que se asignan automáticamente al personal relevante. Descubre más sobre FCS Recovery

Rastrea y documenta las quejas de los huéspedes y los procesos de recuperación de incidentes, incluyendo escalamiento, compensación y seguimiento. Descubre más sobre FCS Recovery

SutiDesk

SutiDesk

Por SutiSoft

(3 reseñas)

Potente software de asistencia técnica en línea que ayuda a los agentes de asistencia al cliente a gestionar eficazmente las solicitudes de servicio.

Potente software de asistencia técnica en línea que ayuda a los agentes de asistencia al cliente a gestionar eficazmente las solicitudes de servicio.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1483 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

NABD

NABD

Por NABD

(37 reseñas)

Innovative and easy help desk software for companies looking for fast and agile support services. FREE life time plan available.

Innovative and easy help desk software for companies looking for fast and agile support services. FREE life time plan available.

HappyFox

HappyFox

Por HappyFox

(60 reseñas)

Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.

Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.

Riliance

Riliance

Por Riliance Software

(0 reseñas)

A moduler system that helps regulated businesses capture information, manage compliance workflows and automate reporting

A moduler system that helps regulated businesses capture information, manage compliance workflows and automate reporting

ActionTracker

ActionTracker

Por SurveySquare.com

(8 reseñas)

Manage your issues with our Fully integrated ActionTracker.

Manage your issues with our Fully integrated ActionTracker.

Complaints Pro

Complaints Pro

Por Coretec Solutions

(1 reseña)

Complaints Pro enables you to take control of Customer Complaints, Corrective Actions and other quality functions.

Complaints Pro enables you to take control of Customer Complaints, Corrective Actions and other quality functions.

CastIMS

CastIMS

Por Peacock Consulting

(1 reseña)

Customer complaint resolution and compliance system design specifically for collection industry.

Customer complaint resolution and compliance system design specifically for collection industry.

Preferred Patron Loyalty

Preferred Patron Loyalty

Por Preferred Market Solutions

(69 reseñas)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

eCasework

eCasework

Por Porism

(5 reseñas)

Case management & CRM for representatives and their staff. Record casework, keep track of people's issues, and stick to deadlines.

Case management & CRM for representatives and their staff. Record casework, keep track of people's issues, and stick to deadlines.

Workpro Complaints Management System

Workpro Complaints Management System

Por Computer Application Services

(1 reseña)

Workpro is a comprehensive system for recording, managing and reporting on all casework, including complaints, enquiries and issues.

Workpro is a comprehensive system for recording, managing and reporting on all casework, including complaints, enquiries and issues.

ConSol*CM

ConSol*CM

Por ConSol Consulting & Solutions Software

(0 reseñas)

Te permite brindar una atención al cliente impecable, que es uno de los pilares de las relaciones exitosas y rentables con los clientes.

Te permite brindar una atención al cliente impecable, que es uno de los pilares de las relaciones exitosas y rentables con los clientes.

eTracker

eTracker

Por eTracker

(0 reseñas)

Software para automatizar y rastrear el ciclo de vida completo de quejas del cliente, desde el registro hasta la respuesta, con capacidad para archivos adjuntos.

Software para automatizar y rastrear el ciclo de vida completo de quejas del cliente, desde el registro hasta la respuesta, con capacidad para archivos adjuntos.

Cirrus

Cirrus

Por Places for People Group

(0 reseñas)

Complaint management system for the housing industry that works flawlessly on smartphones and tablets as well as computers.

Complaint management system for the housing industry that works flawlessly on smartphones and tablets as well as computers.

QADEX Vision

QADEX Vision

Por QADEX

(0 reseñas)

Scalable, flexible & configurable modules for vendor & product management, customer complaint management & product launch management.

Scalable, flexible & configurable modules for vendor & product management, customer complaint management & product launch management.

Biggrey Relations

Biggrey Relations

Por Biggrey

(0 reseñas)

Customer Case Management System for customers in-store and online. Features include history and tracking on all cases.

Customer Case Management System for customers in-store and online. Features include history and tracking on all cases.

Aptean Respond CM

Aptean Respond CM

Por Aptean

(0 reseñas)

Respond captures and acts upon customer feedback across single or multiple touch points to create personalized customer experience.

Respond captures and acts upon customer feedback across single or multiple touch points to create personalized customer experience.

Instabug

Instabug

Por Instabug

(69 reseñas)

Una solución centrada en los comentarios del cliente, la contratación de usuarios y más. Intégrala ahora para conseguir informes sobre fallos y errores también.

Una solución centrada en los comentarios del cliente, la contratación de usuarios y más. Intégrala ahora para conseguir informes sobre fallos y errores también.

Marker.io

Marker.io

Por Marker.io

(48 reseñas)

Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more

Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more

C-Desk

C-Desk

Por C-Desk

(21 reseñas)

Help desk solution with service request management, knowledge base, task management, surveys.

Help desk solution with service request management, knowledge base, task management, surveys.

Wix Answers

Wix Answers

Por Wix

(14 reseñas)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Complaints Management System

Complaints Management System

Por QIT Consulting

(1 reseña)

Convert customer complaints into an improvement powerhouse. Save time and money on your everyday tasks. Increase customer satisfaction.

Convert customer complaints into an improvement powerhouse. Save time and money on your everyday tasks. Increase customer satisfaction.

mycustomerfeedback.com

mycustomerfeedback.com

Por mycustomerfeedback.com

(0 reseñas)

A unique online service that lets you capture and use customer feedback to improve business.

A unique online service that lets you capture and use customer feedback to improve business.

Customer Complaint Management

Customer Complaint Management

Por Cyfeon

(0 reseñas)

SaaS workflow automation tool with regulatory and internal integration, document mgmt., ad hoc reporting. Ingests any form of data.

SaaS workflow automation tool with regulatory and internal integration, document mgmt., ad hoc reporting. Ingests any form of data.

LinkLinePlus

LinkLinePlus

Por Bashen

(0 reseñas)

Provides a secure web-based system for complaint submission, investigations, document upload and case management.

Provides a secure web-based system for complaint submission, investigations, document upload and case management.