Software para gestión de servicios informáticos (ITSM)

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SysAid

SysAid

Por SysAid Technologies

(96 reseñas)

El galardonado ITSM de SysAid incluye todo lo que necesitas para una gestión efectiva del servicio de TI (ITSM) en una única solución alineada con ITIL. El ITSM de SysAid incluye un potente módulo de gestión de incidencias y solicitudes de servicio más otras capacidades básicas de ITIL, como gestión de problemas y gestión de cambios. Se incluyen las capacidades de administración de activos junto con los elementos imprescindibles de soporte de TI de hoy en día, como un portal de autoservicio para el usuario final. Obtén una prueba gratis ahora o ponte en contacto para ver lo que SysAid puede hacer por ti. Descubre más sobre SysAid

Administra fácilmente todas las actividades ITSM con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel. Descubre más sobre SysAid

Samanage

Samanage

Por Samanage

(450 reseñas)

Samanage es la solución ITSM más valorada y mejor calificada. El centro de atención simplifica las tareas complejas y automatiza las básicas a la vez que proporciona una gran cantidad de números, informes y configuraciones sin llegar a abrumar. Samanage te permite seguir fácilmente el marco ITIL. Conseguirás resolver de forma más rápida cada ticket, mejorarás los SLA y perderás menos tiempo repitiendo la misma tarea una y otra vez. Ofrece servicios más rápidos e inteligentes y olvídate de los problemas. Descubre más sobre Samanage

Ahorra un valioso tiempo y ofrece servicios más inteligentes y más rápidos con la solución ITSM más valorada y mejor calificada. Descubre más sobre Samanage

Freshservice

Freshservice

Por Freshworks

(325 reseñas)

Mantén un inventario de los activos de TI y no TI de tu organización, como contratos, hardware y software, y haz un seguimiento de los detalles de los activos a lo largo de su ciclo de vida con la administración de activos de Freshservice. La herramienta ofrece una experiencia de usuario refrescante además de potentes funciones de administración de activos y tickets, como el descubrimiento automático de nuevos recursos, la potente administración de configuración y el análisis de impacto mejorado. Descubre más sobre Freshservice

Administra tus activos, desde Compra hasta la Baja, con facilidad. Descubre más sobre Freshservice

Web Help Desk

Web Help Desk

Por SolarWinds Tools

(84 reseñas)

With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. Descubre más sobre Web Help Desk

Web Help Desk® is a web-based ticketing, IT asset, knowledge, and change management software that is easy to use. Descubre más sobre Web Help Desk

Cherwell Software

Cherwell Software

Por Cherwell Software

(122 reseñas)

Cherwell Service Management is a powerful IT Service Management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration, customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy solutions. Our codeless architecture means you can add new functionality without modifying a single line of code, integrate easily with 3rd party applications and upgrade without fear of breaking what you've built. Descubre más sobre Cherwell Software

We're an innovative IT Service Management and Asset Management platform provider looking to make the world of IT a better place. Descubre más sobre Cherwell Software

mHelpDesk

mHelpDesk

Por mHelpDesk

(677 reseñas)

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. Descubre más sobre mHelpDesk

The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid. Descubre más sobre mHelpDesk

Service Desk

Service Desk

Por InvGate

(64 reseñas)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Descubre más sobre Service Desk

Intuitive web-based service desk software to manage, analyze, and automate your IT service support. Descubre más sobre Service Desk

ServiceDesk Plus

ServiceDesk Plus

Por ManageEngine

(107 reseñas)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Descubre más sobre ServiceDesk Plus

Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Descubre más sobre ServiceDesk Plus

Salesforce

Salesforce

Por Salesforce Service Cloud

(259 reseñas)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Descubre más sobre Salesforce

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Descubre más sobre Salesforce

SolarWinds RMM

SolarWinds RMM

Por SolarWinds MSP

(18 reseñas)

Remote Monitoring & Management es la plataforma de gestión remota número uno en el mercado por una razón: te brinda el conjunto de herramientas más completo para asegurar, mantener y mejorar las operaciones de TI. La consola basada en la web ofrece gestión integrada de parches, antivirus, filtrado de contenido web, copia de seguridad y recuperación, acceso remoto, supervisión y mantenimiento automáticos y más. Las funciones de automatización permiten que las tareas rutinarias se automaticen fácilmente y los informes sólidos brindan una visibilidad completa. Descubre más sobre SolarWinds RMM

Herramienta de gestión de TI potente y flexible que incluye acceso remoto, gestión de parches, antivirus, seguimiento de activos, copia de seguridad y supervisión. Descubre más sobre SolarWinds RMM

C2 ATOM

C2 ATOM

Por C2 Enterprise

(12 reseñas)

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Descubre más sobre C2 ATOM

Powerful web-based IT service management software helping your organization modernize ITSM to provide extraordinary service delivery. Descubre más sobre C2 ATOM

BlueFolder

BlueFolder

Por BlueFolder

(21 reseñas)

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust work order management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. Descubre más sobre BlueFolder

Software built for service business professionals; centralizing work order & customer management, billing, team scheduling and more. Descubre más sobre BlueFolder

Alloy Navigator

Alloy Navigator

Por Alloy Software

(24 reseñas)

Lograr altos niveles de atención al cliente mientras se manejan operaciones complejas de TI es fundamental para cualquier organización. Es por eso que se diseñaron capacidades de gestión de servicios de TI intuitivas y colaborativas de Alloy Navigator, que se integran de forma transparente con la belleza flexible del flujo de trabajo inteligente, paneles de control intuitivos y vistas sobre la marcha. Combinado con potentes herramientas de gestión de activos, Alloy Navigator es tu solución completa de gestión de TI. Descubre más sobre Alloy Navigator

Alloy Navigator es una solución del mundo real diseñada para clientes del mundo real, construida por personas de TI del mundo real como tú. Descubre más sobre Alloy Navigator

Wrike

Wrike

Por Wrike

(1128 reseñas)

Wrike facilita la gestión de múltiples proyectos y equipos interfuncionales, distribuidos o en crecimiento. La solución de extremo a extremo lleva tus proyectos desde la etapa de solicitud inicial hasta el seguimiento del progreso del trabajo y la creación de informes de resultados. Gestiona proyectos empresariales desde la creación y delegación de tareas, hasta la visualización de planes y la organización de flujos de trabajo, y más. Perfecto para equipos creativos, de marketing, operaciones, TI, proyectos y productos compuestos por más de 20 personas. Descubre más sobre Wrike

Gestiona proyectos empresariales de principio a fin con Wrike. Perfecto para equipos creativos, de marketing y de proyectos compuestos por más de 20 personas. Descubre más sobre Wrike

Goverlan Reach

Goverlan Reach

Por Goverlan Inc.

(61 reseñas)

Goverlan Reach is a Remote Access Software for sysadmins, technicians, as well as engineers designed to streamline IT support and systems management. Goverlan Reach provides: Secure access to your users machines no matter where they are / State-of-the-art Remote Control / Active Directory administration and Password management / Behind-the-scenes systems management / Software and patch distribution / IT Process Automation / Compliance and security management Descubre más sobre Goverlan Reach

Goverlan Reach is a leading remote IT support solution for sysadmins, IT support technicians, and engineers. Descubre más sobre Goverlan Reach

Jira Service Desk

Jira Service Desk

Por Atlassian

(167 reseñas)

JIRA Service Desk está calificado como el software de ITSM más popular y asequible. Basado en el software Jira de Atlassian, Jira Service Desk tiene todo lo que tus equipos de TI necesitan desde el primer momento, como reglas de automatización, SLA, elaboración de informes en tiempo real y procesos con certificación ITIL como gestión de incidencias, problemas y cambios. Ofrece un excelente servicio a mitad de precio y supera a la competencia. Descubre más sobre Jira Service Desk

Jira Service Desk es un software de centro de atención creado para equipos de TI modernos a partir de solo 10 dólares al mes. Pruébalo gratis: https://www.atlassian. Descubre más sobre Jira Service Desk

AlertFind

AlertFind

Por Aurea

(0 reseñas)

When dealing with a cyber attack, you need to shut it down immediately. Limit the damage by contacting your employees with secure, off-network alerts. Using machine learning, artificial intelligence and data science, we pull employee contact info from your company's HRIS to ensure that your contact database is always 100% accurate. You never have to worry about not reaching an employee again with AlertFind's SmartContact feature. Free 30d Trial Descubre más sobre AlertFind

The only IT alerting system with a guaranteed 100% complete contact database. Reach employees quickly with secure, off-network alerts. Descubre más sobre AlertFind

Intelligent Service Management

Intelligent Service Management

Por ServiceAide

(22 reseñas)

Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Descubre más sobre Intelligent Service Management

Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI. Descubre más sobre Intelligent Service Management

OTRS

OTRS

Por OTRS

(50 reseñas)

OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. ITSM professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide the best possible service in a cost effective way. Request a demo today. Descubre más sobre OTRS

Fully-managed service management suite that includes ticketing, workflow automation & notification for ITSM professionals. Descubre más sobre OTRS

bpm'online service

bpm'online service

Por bpm'online

(75 reseñas)

El servicio en línea de Bpm ofrece procesos listos para usar basados en las mejores prácticas del sector para organizaciones medianas y grandes. Administra las solicitudes de los clientes y automatiza las operaciones de servicio al seguir procesos predefinidos para la excelencia en atención al cliente. Bpmonline fue reconocido en el Magic Quadrant de Gartner de Centro de CRM de participación del cliente de 2016 y se encuentra en cinco categorías de la Guía de proveedores de CRM de Gartner de 2016 (SFA, Gestión de relaciones con los socios, Ventas internas y Software de atención al cliente). Descubre más sobre bpm'online service

Plataforma de gestión de servicios inteligente para acelerar la entrega de servicios y la satisfacción del cliente Descubre más sobre bpm'online service

Vision Helpdesk

Vision Helpdesk

Por Vision Helpdesk

(27 reseñas)

Vision Helpdesk ofrece herramientas de software para atención al cliente: 1) Software de mesa de ayuda (mesa de ayuda multicanal); 2) Mesa de ayuda por satélite (mesa de ayuda multimarca); 3) Centro de atención (mesa de ayuda ITIL/ITSM). Vision Helpdesk es TODO EN UNO. La mesa de ayuda para asistencia al cliente te permite administrar diversos canales, como CORREO ELECTRÓNICO, FORMULARIOS WEB, TWITTER, FACEBOOK y LLAMADAS, todo bajo un mismo techo. Más de 8000 empresas de todo el mundo confían en Vision Helpdesk. Descubre más sobre Vision Helpdesk

Vision Helpdesk ofrece asistencia técnica, mesa de ayuda por satélite o multicompañía y herramientas de software de centro de atención con metodología de Biblioteca de Infraestructuras de TI (ITIL) para empresas de todos los tamaños. Descubre más sobre Vision Helpdesk

TeamHeadquarters

TeamHeadquarters

Por Entry Software

(9 reseñas)

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away. Descubre más sobre TeamHeadquarters

Project management software with integrated help desk. Keeps projects on track while you provide customer support. Descubre más sobre TeamHeadquarters

LogMeIn Rescue

LogMeIn Rescue

Por LogMeIn

(63 reseñas)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Descubre más sobre LogMeIn Rescue

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Descubre más sobre LogMeIn Rescue

QuestDesk Solutions

QuestDesk Solutions

Por QuestDesk Solutions

(11 reseñas)

Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Descubre más sobre QuestDesk Solutions

An enterprise-level service management solution designed for organizations of all sizes. Descubre más sobre QuestDesk Solutions

ChangeGear

ChangeGear

Por SunView Software

(25 reseñas)

The modern enterprise requires a flexible ITSM platform solution capable of managing, maintaining and configuring a myriad of digital services for all part of the business not just IT. ChangeGear by SunView Software combines proven best practices, an innovative AI framework, and an unparalleled user experience for less cost than the competition. Get all the tools you need to easily build, configure, automate, and deploy services for incident management, problem, change, self-service and more. Descubre más sobre ChangeGear

ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain. Descubre más sobre ChangeGear

Agiloft

Agiloft

Por Agiloft

(26 reseñas)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Descubre más sobre Agiloft

Agile enterprise CRM with customer support and contract management. Workflows and reports manage customers, resellers and sales teams. Descubre más sobre Agiloft

SupaDESK

SupaDESK

Por SupaTools

(12 reseñas)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. Descubre más sobre SupaDESK

Service Desk software based on ITIL principles with integrated CMDB. SaaS or on-premise deployment - low cost! Descubre más sobre SupaDESK

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

Por Vector

(1 reseña)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Descubre más sobre Vizor HelpDesk & IT Assets

Comprehensive helpdesk issue tracking for IT end user and customer support. Descubre más sobre Vizor HelpDesk & IT Assets

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

Por Zendesk

(1572 reseñas)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

QuickBase

QuickBase

Por QuickBase

(172 reseñas)

Manage your IT team with the fastest, most flexible no-code ticket management system.

Manage your IT team with the fastest, most flexible no-code ticket management system.

Kayako

Kayako

Por Kayako

(133 reseñas)

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.

PagerDuty

PagerDuty

Por PagerDuty

(41 reseñas)

Software en la nube que conecta personas, sistemas y datos en una vista única para aportar transparencia e inteligencia procesable a todas las operaciones.

Software en la nube que conecta personas, sistemas y datos en una vista única para aportar transparencia e inteligencia procesable a todas las operaciones.

LogMeIn Rescue

LogMeIn Rescue

Por LogMeIn UK

(63 reseñas)

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.

TOPdesk

TOPdesk

Por TOPdesk

(17 reseñas)

ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.

ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.

Xperience

Xperience

Por Basis Information Technology

(0 reseñas)

Owner web based application made for the management of IT service management processes.

Owner web based application made for the management of IT service management processes.

iSupport

iSupport

Por iSupport Software

(31 reseñas)

End users can submit requests for service, search for solutions, and view the status of their open incidents.

End users can submit requests for service, search for solutions, and view the status of their open incidents.

BigPanda

BigPanda

Por BigPanda

(0 reseñas)

To help IT manage the increasing scale and complexity of their IT infrastructure.

To help IT manage the increasing scale and complexity of their IT infrastructure.

IT Service Management

IT Service Management

Por Sunrise Software

(0 reseñas)

Enables you to take full control of your IT operations and offer exceptional customer service.

Enables you to take full control of your IT operations and offer exceptional customer service.

EasyVista

EasyVista

Por EasyVista

(2 reseñas)

Cloud-based solutions designed to support your organization's current ITIL maturity and IT service management strategy.

Cloud-based solutions designed to support your organization's current ITIL maturity and IT service management strategy.

assyst

assyst

Por Axios Systems

(2 reseñas)

The world's most advanced best practice based IT service management software solution.

The world's most advanced best practice based IT service management software solution.

CMDBuild

CMDBuild

Por Tecnoteca

(1 reseña)

CMDBuild is the integrated solution for the Service Desk management. High configurable, ITIL compliant, multilanguage and open source.

CMDBuild is the integrated solution for the Service Desk management. High configurable, ITIL compliant, multilanguage and open source.

TeamDynamix

TeamDynamix

Por TeamDynamix

(5 reseñas)

Project, portfolio and service management solutions in a single work management platform.

Project, portfolio and service management solutions in a single work management platform.

vFire

vFire

Por Alemba

(1 reseña)

vFire is an Enterprise level IT Service Management Software tool developed by Alemba.

vFire is an Enterprise level IT Service Management Software tool developed by Alemba.

eyeShare

eyeShare

Por Ayehu Software Technologies

(1 reseña)

Next Generation IT Automation & Orchestration Platform - A force multiplier for IT and security operations

Next Generation IT Automation & Orchestration Platform - A force multiplier for IT and security operations

CA Service Desk Manager

CA Service Desk Manager

Por CA Technologies

(7 reseñas)

Take a proactive approach to IT service management.

Take a proactive approach to IT service management.

LANDESK Service Desk

LANDESK Service Desk

Por ivanti

(6 reseñas)

IT service management. On-premise / cloud. ITIL verified processes plus integration and automation within and beyond the service desk.

IT service management. On-premise / cloud. ITIL verified processes plus integration and automation within and beyond the service desk.

Kaseya VSA

Kaseya VSA

Por Kaseya

(98 reseñas)

TechSuite

TechSuite

Por RepairTech

(4 reseñas)

RepairTech's suite of software automates the computer repair process.

RepairTech's suite of software automates the computer repair process.

BOSS Solutions

BOSS Solutions

Por BOSS Solutions

(56 reseñas)

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

ServiceTonic

ServiceTonic

Por ServiceTonic

(1 reseña)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.

Navvia

Navvia

Por Consulting-Portal

(0 reseñas)

The Navvia Process Designer is the easiest and most cost effective way to design, document and share IT or business processes.

The Navvia Process Designer is the easiest and most cost effective way to design, document and share IT or business processes.

Motadata

Motadata

Por Motadata

(26 reseñas)

A platform that derives business insights by real-time processing, correlation and intelligent visualization of IT data.

A platform that derives business insights by real-time processing, correlation and intelligent visualization of IT data.

CloudMonix

CloudMonix

Por Paraleap Technologies

(9 reseñas)

Deep support for Microsoft Azure. Insight into production environments and middleware. Automatic self healing.

Deep support for Microsoft Azure. Insight into production environments and middleware. Automatic self healing.

Mproof

Mproof

Por Mproof

(2 reseñas)

Clientele ITSM offers a wide array of possibilities for every service organization. Start optimizing your work processes today.

Clientele ITSM offers a wide array of possibilities for every service organization. Start optimizing your work processes today.

OneSoft Connect

OneSoft Connect

Por OneSoft Connect

(21 reseñas)

Manage anything. OneSoft match your business just like LEGO! Say goodbye to your messy documents, spreadsheets and many apps.

Manage anything. OneSoft match your business just like LEGO! Say goodbye to your messy documents, spreadsheets and many apps.

IT Alerting

IT Alerting

Por Everbridge

(2 reseñas)

IT operational response management; Automate communication, collaboration and orchestration for faster service recovery and delivery.

IT operational response management; Automate communication, collaboration and orchestration for faster service recovery and delivery.

ITSM 365

ITSM 365

Por Naumen

(0 reseñas)

ITIL compatible cloud IT process automation and service desk software for service businesses with up to 30 employees.

ITIL compatible cloud IT process automation and service desk software for service businesses with up to 30 employees.

ConnectWise Manage

ConnectWise Manage

Por ConnectWise

(124 reseñas)

ConnectWise helps you organise your business around one centralized system, so your organisation can easily connect and communicate.

ConnectWise helps you organise your business around one centralized system, so your organisation can easily connect and communicate.

IncidentMonitor

IncidentMonitor

Por Monitor 24-7

(6 reseñas)

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

SerioPlus

SerioPlus

Por Serio

(0 reseñas)

Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.

Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.

DeskCenter Management Suite

DeskCenter Management Suite

Por DeskCenter Solutions

(2 reseñas)

IT Asset Management, Software Asset Management. Software Deployment, Service Desk, Mobile Device management in a single suite

IT Asset Management, Software Asset Management. Software Deployment, Service Desk, Mobile Device management in a single suite

Remedy IT Service Management

Remedy IT Service Management

Por Remedy IT Service Management

(69 reseñas)

Radically redesigned to set a new standard for IT service management on-premises or in the cloud.

Radically redesigned to set a new standard for IT service management on-premises or in the cloud.

SMART SERVICE DESK ITSM

SMART SERVICE DESK ITSM

Por SMART Service Desk

(30 reseñas)

Asistencia al cliente, gestión de servicios de TI, administración y cumplimiento de riesgos. Se ofrece un software para ITIL, Objetivos de Control para Información y Tecnologías Relacionadas (COBIT [Control Objectives for Information and related Technology]), ISO 20000 e ISO 27001.

Asistencia al cliente, gestión de servicios de TI, administración y cumplimiento de riesgos. Se ofrece un software para ITIL, Objetivos de Control para Información y Tecnologías Relacionadas (COBIT [Control Objectives for Information and related Technology]), ISO 20000 e ISO 27001.

Octopus

Octopus

Por Octopus-ITSM.com

(1 reseña)

Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.

Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.

unitworx

unitworx

Por unitworx

(1 reseña)

unitworx is a fully-integrated ITSM Software with all tools for professional IT Management: Documentation, Monitoring & Ticketing.

unitworx is a fully-integrated ITSM Software with all tools for professional IT Management: Documentation, Monitoring & Ticketing.

iET ITSM

iET ITSM

Por iET Solutions

(1 reseña)

iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organizations needs.

iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organizations needs.

Richmond ServiceDesk

Richmond ServiceDesk

Por Richmond Systems

(0 reseñas)

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

Web-based service desk with customer service portal designed for internal ITSM and external customer support.

Vivantio ITSM

Vivantio ITSM

Por Vivantio

(88 reseñas)

Vivantio ITSM es la solución de gestión de servicios más confiable y segura del mercado.

Vivantio ITSM es la solución de gestión de servicios más confiable y segura del mercado.

SUMMIT

SUMMIT

Por Symphony SUMMIT

(8 reseñas)

Intelligent, Integrated & Innovative ITIL 2011 certified, unified ITSM Platform for Service, Asset, Availability & Project Management.

Intelligent, Integrated & Innovative ITIL 2011 certified, unified ITSM Platform for Service, Asset, Availability & Project Management.

ALVAO Service Desk

ALVAO Service Desk

Por ALVAO

(0 reseñas)

ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.

ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.

versaSRS HelpDesk

versaSRS HelpDesk

Por VersaDev

(3 reseñas)

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.

MSM

MSM

Por Marval Software

(3 reseñas)

Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.

Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.

Oracle IT Service Management

Oracle IT Service Management

Por Oracle

(1 reseña)

Oracle IT Service Management (ITSM) Suite is the complete, integrated solution that powers information-driven business excellence.

Oracle IT Service Management (ITSM) Suite is the complete, integrated solution that powers information-driven business excellence.

Process Management Platform

Process Management Platform

Por SMTX

(0 reseñas)

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

FootPrints

FootPrints

Por BMC Software

(16 reseñas)

IT service management for mid-size organizations

IT service management for mid-size organizations

SupportDesk ITSM

SupportDesk ITSM

Por House-on-the-Hill Software

(4 reseñas)

Flexible Service Desk solution that allows for effective incident, problem, change, SLA management from an intuitive interface.

Flexible Service Desk solution that allows for effective incident, problem, change, SLA management from an intuitive interface.

Nlyte DCM

Nlyte DCM

Por Nlyte Software

(2 reseñas)

A Gartner Magic Quadrant Leader in 2014, 2015, 2016, Nlyte has the largest and most sophisticated DCIM implementations in the world.

A Gartner Magic Quadrant Leader in 2014, 2015, 2016, Nlyte has the largest and most sophisticated DCIM implementations in the world.

MIST.Remote

MIST.Remote

Por MIST Technology

(1 reseña)

Windows Network Remote Support Utility, quick user search, easy remote & logging archive, track users activity & remote to your network

Windows Network Remote Support Utility, quick user search, easy remote & logging archive, track users activity & remote to your network

IntaChange Enterprise

IntaChange Enterprise

Por Intasoft

(0 reseñas)

Innovative, online change management software for complete change control in an automated, simple to use system.

Innovative, online change management software for complete change control in an automated, simple to use system.

Activate

Activate

Por Activate

(0 reseñas)

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.

Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.

Chime for Lync

Chime for Lync

Por Instant Technologies

(0 reseñas)

ITSM service desk application using Microsoft Lync for click-to-chat functionality.

ITSM service desk application using Microsoft Lync for click-to-chat functionality.

Remote Support Software

Remote Support Software

Por PROXY Networks

(0 reseñas)

It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

Gensys X

Gensys X

Por SPS

(0 reseñas)

Agile Business and IT Service Management software for active asset management and monitoring.

Agile Business and IT Service Management software for active asset management and monitoring.

Wolken Service Desk

Wolken Service Desk

Por Wolken Software

(0 reseñas)

An Enterprise configurable and ready to use ITSM software deployed on cloud infrastructure.

An Enterprise configurable and ready to use ITSM software deployed on cloud infrastructure.

Spiceworks Network Monitor

Spiceworks Network Monitor

Por Spiceworks

(315 reseñas)

Real-time monitoring, email alerts, monitor multiple devices in one dashboard, easy-to-use for Windows and Linux servers & switches.

Real-time monitoring, email alerts, monitor multiple devices in one dashboard, easy-to-use for Windows and Linux servers & switches.

ConnectWise PSA

ConnectWise PSA

Por ConnectWise

(124 reseñas)

ConnectWise Manage helps you organize your business around one centralized system, so your organization can easily connect.

ConnectWise Manage helps you organize your business around one centralized system, so your organization can easily connect.

ServiceDesk Plus

ServiceDesk Plus

Por ManageEngine

(107 reseñas)

El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.

El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.

ServiceDesk Plus MSP

ServiceDesk Plus MSP

Por ManageEngine

(107 reseñas)

ServiceDesk Plus MSP es un centro de atención listo para ITIL, destinado a proveedores de gestión de servicios con funciones basadas en las mejores prácticas de ITSM.

ServiceDesk Plus MSP es un centro de atención listo para ITIL, destinado a proveedores de gestión de servicios con funciones basadas en las mejores prácticas de ITSM.

Remedy ITSM

Remedy ITSM

Por ITConcepts

(69 reseñas)

Comprehensive ITSM solution that helps to simplify the connection between people and information.

Comprehensive ITSM solution that helps to simplify the connection between people and information.

Service Desk

Service Desk

Por InvGate UK

(64 reseñas)

Intuitive web-based service desk software to manage, analyze, and automate your IT service support.

Intuitive web-based service desk software to manage, analyze, and automate your IT service support.

Service Desk

Service Desk

Por InvGate SRL

(64 reseñas)

Software intuitivo 100 % web para tu centro de atención. Imbatible colaboración, poderosa automatización y gestión inteligente de solicitudes.

Software intuitivo 100 % web para tu centro de atención. Imbatible colaboración, poderosa automatización y gestión inteligente de solicitudes.

IT Glue

IT Glue

Por IT Glue

(25 reseñas)

IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information.

IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information.

Naverisk RMM & PSA

Naverisk RMM & PSA

Por Naverisk

(21 reseñas)

All-in-One IT Service Management software designed for managed service providers to manage IT services & remote monitoring

All-in-One IT Service Management software designed for managed service providers to manage IT services & remote monitoring

Wix Answers

Wix Answers

Por Wix

(14 reseñas)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

4me

4me

Por 4me

(13 reseñas)

Aplicación de gestión de servicios de TI de clase empresarial creada para organizaciones multinacionales enfocada en la integración y gestión de servicios.

Aplicación de gestión de servicios de TI de clase empresarial creada para organizaciones multinacionales enfocada en la integración y gestión de servicios.

Avast Business Managed Workplace

Avast Business Managed Workplace

Por Avast

(11 reseñas)

Put security at the core of your practice.

Put security at the core of your practice.

YOUZER

YOUZER

Por YOUZER

(4 reseñas)

Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees.

Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees.

VMware Service Manager

VMware Service Manager

Por VMware

(2 reseñas)

Designed to automate ITSM providing integrated operations management, service catalog, change and incident management, and more.

Designed to automate ITSM providing integrated operations management, service catalog, change and incident management, and more.

Cockpit IT Service Manager

Cockpit IT Service Manager

Por Cockpit ITSM

(1 reseña)

ITSM solution that integrates asset management, task scheduling, ticketing, and more.

ITSM solution that integrates asset management, task scheduling, ticketing, and more.

sitehelpdesk-IT

sitehelpdesk-IT

Por Sitehelpdesk.com

(0 reseñas)

Specifically designed for internal IT Service Management taking it beyond ITIL and into the real world.

Specifically designed for internal IT Service Management taking it beyond ITIL and into the real world.

.Biz

.Biz

Por EasyAccess Business Solutions

(0 reseñas)

An integrated suite of tools for IT service management based on Microsoft .NET technology and ITIL best practices.

An integrated suite of tools for IT service management based on Microsoft .NET technology and ITIL best practices.

Hornbill Service Manager

Hornbill Service Manager

Por Hornbill Corporate

(0 reseñas)

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

Valuemation

Valuemation

Por USU

(0 reseñas)

Valuemation is a modular, fully ITIL-compliant software suite for efficient support of your operational IT service management.

Valuemation is a modular, fully ITIL-compliant software suite for efficient support of your operational IT service management.

Anakage

Anakage

Por Anakage

(0 reseñas)

An end user support platform to manage and reduce support tickets.

An end user support platform to manage and reduce support tickets.

Provance ITSM

Provance ITSM

Por Provance Technologies

(0 reseñas)

Provance IT Service Management is an integrated IT Service and Asset Management solution powered by Microsoft Dynamics 365.

Provance IT Service Management is an integrated IT Service and Asset Management solution powered by Microsoft Dynamics 365.

iTwiz

iTwiz

Por Snuvik Technologies

(0 reseñas)

A cloud based ITSM analytics tool which helps in Corrective, Predictive and Prescriptive analytics on ITSM data of your organization.

A cloud based ITSM analytics tool which helps in Corrective, Predictive and Prescriptive analytics on ITSM data of your organization.

Nilex Service Platform

Nilex Service Platform

Por Nilex

(0 reseñas)

Ticket Management, Asset Management, Service Catalog, Shared Services, Customer Support are just few of solutions that Nilex can offer.

Ticket Management, Asset Management, Service Catalog, Shared Services, Customer Support are just few of solutions that Nilex can offer.

DERDACK Enterprise Alert

DERDACK Enterprise Alert

Por Derdack

(0 reseñas)

Automates alert flows, accelerates responses to critical incidents and reduces unexpected downtime by 60%.

Automates alert flows, accelerates responses to critical incidents and reduces unexpected downtime by 60%.

IQ 360

IQ 360

Por IQ Telecom

(0 reseñas)

Web-based, relational database driven telecommunications management solution with workflows and reporting.

Web-based, relational database driven telecommunications management solution with workflows and reporting.

OpStream

OpStream

Por StreamWeaver

(0 reseñas)

El programa ayuda a las empresas a integrar datos numéricos, eventos, topología y registros a través de un ecosistema diverso de herramientas de gestión de operaciones de TI.

El programa ayuda a las empresas a integrar datos numéricos, eventos, topología y registros a través de un ecosistema diverso de herramientas de gestión de operaciones de TI.

TelAlert

TelAlert

Por Onsolve

(0 reseñas)

Onsolve's TelAlert is an automated alerting solution for ITSM & NMS applications.

Onsolve's TelAlert is an automated alerting solution for ITSM & NMS applications.

Virima

Virima

Por Virima

(0 reseñas)

Automate and improve ITIL service delivery, make better decisions, and maximize the value of your IT investments with Virima ITSM.

Automate and improve ITIL service delivery, make better decisions, and maximize the value of your IT investments with Virima ITSM.