Customer Journey Mapping Tools Software

Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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Visual Paradigm

Visual Paradigm

Por Visual Paradigm

(3 reseñas)
Visual Paradigm ayuda a los equipos de desarrollo de softwares a capturar los requisitos correctos y transformarlos en diseños precisos, lo que ayuda a los desarrolladores a crear el software adecuado según los requisitos. Herramienta de diseño de software con wireframing, mapeo de procesos, diagramación de redes y herramientas de modelado visual para proyectos de software ágiles.
UX360

UX360

Por TandemSeven

(0 reseñas)
Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Tired of juggling disparate tools, data, and file formats? UX360 is a single platform for creating and sharing all of your CX and UX assets, with a direct link to the underlying research data. Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.
Smaply

Smaply

Por More than Metrics

(0 reseñas)
Smaply is a journey mapping tool for customer experience professionals and service designers. Digitize your customer journey maps and personas, collaborate with your team, collect feedback and create professional presentations. Save time and scale journey mapping in your organization. Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings
Fox

Fox

Por ClickFox

(0 reseñas)
Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey. Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey.
Smartlook

Smartlook

Por Smartlook

(79 reseñas)
Una solución para registrar lo que los visitantes ven y hacen en el sitio web para obtener comentarios y mejorar la experiencia del usuario. Con grabaciones de los visitantes del sitio web, mapas térmicos y viajes de los clientes. Filtra a tu visitante y comparte ideas con tu equipo. Puedes ver dónde hicieron clic con el mouse los visitantes, qué rellenaron en un campo de formulario, dónde pasan la mayor parte del tiempo y cómo navegan por cada página. Smartlook es una herramienta simple que registra las pantallas de usuarios reales en tu sitio web.
UXPressia

UXPressia

Por UXPressia

(24 reseñas)
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Piwik PRO Marketing Suite

Piwik PRO Marketing Suite

Por Piwik PRO

(10 reseñas)
Piwik PRO Marketing Suite adheres to stringent data privacy laws around the globe, including EUs GDPR, USs HIPAA as well as Chinese and Russian data protection laws. Unlike most of the competitive products, it also provides you with full data ownership and allows you to apply extra security measures to your data. Piwik PRO is an enterprise marketing suite consisting of Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports. Piwik PRO: Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports.
Custellence

Custellence

Por Custellence

(5 reseñas)
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
Altitude

Altitude

Por Impact

(0 reseñas)
Altitude es tu fuente de marketing para rastrear la verdad, limpiar y normalizar los datos específicos del canal en un solo sistema coherente de registro. Todo, desde los KPI de marketing hasta las perspectivas profundas, se mide constantemente y se obtiene sin esfuerzo a partir de una vista fiable de la experiencia del cliente en varios dispositivos, utilizando el paquete de análisis o el tuyo. Aprovecha los sofisticados modelos de atribución para tomar decisiones informadas y seguras acerca de cómo asignar mejor tu gasto de marketing e impulsar de manera efectiva el crecimiento. Unificar y analizar los datos a través de tus canales de comercialización para obtener una perspectiva más profunda de las tendencias y comportamientos de los clientes para una compra de medios más inteligente.
Quadient Customer Journey Mapping

Quadient Customer Journey Mapping

Por Quadient

(0 reseñas)
Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time. Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time.
Touchpoint Dashboard

Touchpoint Dashboard

Por Strativity Group

(0 reseñas)
Customer journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process. Journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process.
Pointillist

Pointillist

Por Pointillist

(0 reseñas)
Customer journey analytics solution that enables businesses to build journey maps, measure performance, and personalize customer experience. Customer journey analytics solution that enables you to build journey maps, measure performance, and personalize customer experience.
Canvanizer

Canvanizer

Por Proud Sourcing

(0 reseñas)
Customer journey mapping solution that helps businesses understand the customer touch-points as well as the underlying processes. Customer journey mapping solution that helps businesses understand the customer touch-points as well as the underlying processes.
CFN Insight

CFN Insight

Por CustomerFirst Now

(0 reseñas)
Flexible software that helps businesses deliver a great customer experience through customer journey visualizations, team collaboration, action scorecards, and powerful reporting. Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting.
Mapovate

Mapovate

Por Ethos Integrated Solutions

(0 reseñas)
Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys. Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys.
JourneyLabs

JourneyLabs

Por JourneyLabs

(0 reseñas)
Automates user journeys with an interactive experience utilizing dynamic workflows to provide personalized digital content. Automates user journeys with an interactive experience utilizing dynamic workflows to provide personalized digital content.
Indoor Analytics

Indoor Analytics

Por Indoo.rs

(0 reseñas)
Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience. Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience.