---
description: ¿Qué es y para qué sirve Sustain? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es Sustain? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/20047/fundraising/software) > [Sustain](/software/100388/sustain)

# Sustain

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> Presenta información de donantes rápidamente, extrae informes significativos y ayuda a recaudar más dinero.
> 
> Veredicto: 20 usuarios lo han valorado con **3.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Sustain?

La empresa sirve tanto a pequeñas organizaciones sin ánimo de lucro en crecimiento, que marcan la diferencia en sus comunidades locales, como a grandes organizaciones que trabajan en torno a un impacto global. Seas grande o pequeño, Sustain está listo para trabajar por ti.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.6/5** | 20 Opiniones |
| Facilidad de uso | 3.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.9/5 | Basado en las opiniones generales |
| Funciones | 3.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Sustain
- **Constitución**: 2004

## Contexto comercial

- **Precio inicial**: USD 50.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- CRM
- Donaciones en línea
- Donaciones por móvil
- Donación recurrente
- Gestión de antiguos alumnos
- Gestión de campañas
- Gestión de compromisos de donación
- Gestión de donantes
- Gestión de eventos
- Gestión de la recaudación de fondos
- Gestión de membresías
- Gestión de recibos
- Gestión de voluntariado
- Procesamiento de pagos

## Opciones de asistencia

- Chat

## Categoría

- [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software)

## Categorías relacionadas

- [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software)
- [Programas de donaciones](https://www.capterra.mx/directory/30548/donation-management/software)
- [Software para asociaciones sin ánimo de lucro](https://www.capterra.mx/directory/30805/nonprofit/software)

## Alternativas

1. [DonorPerfect](https://www.capterra.mx/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews)
2. [Neon CRM](https://www.capterra.mx/software/102088/neoncrm) — 4.3/5 (613 reviews)
3. [Bloomerang](https://www.capterra.mx/software/131207/bloomerang) — 4.7/5 (1287 reviews)
4. [OneCause](https://www.capterra.mx/software/145329/fundraising-software) — 4.7/5 (379 reviews)
5. [DonorSnap](https://www.capterra.mx/software/97513/donorsnap) — 4.6/5 (407 reviews)

## Opiniones

### "Love Sustain" — 5.0/5

> **Kimberly** | *13 de noviembre de 2018* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others. I also like that it lets me know when there is an address close to another one in case it's the same address.
> 
> **Puntos en contra**: I am not a fan of the latest update to plug in donations. I have to go to another part under the person to put it in and before it would go straight to it to enter.
> 
> Great Service when I call.

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### "Great Customer Service Experience" — 4.0/5

> **Patti** | *1 de marzo de 2017* | Administración educativa | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Ease of use
> 
> **Puntos en contra**: Very geared to fundrasing and less geared toward Alumni Relations.  Fundrasing is possible because of Alunmni so the software should be more robust for keeping track of alumni.
> 
> In terms of Alumni Relations the software is geared more toward fundrasing, but with the great level of customer support I have received, it does the job.

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### "Very Small Company, Very Poor Implementation" — 2.0/5

> **Jay** | *13 de mayo de 2019* | Administración educativa | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The software itself isn't that bad.  Since Sustain is a very small company with only a handful of employees, it was sort of nice to be able to talk to the guy who developed the software, you get to hear why they made the choices they made directly from the horse's mouth.
> 
> **Puntos en contra**: \#1 it's not truly web-based, you remote into a Windows server to run essentially a customized Access database.  The software was a bit rigid, particularly in reporting.  You can't just create your own reports, you only get what Sustain has decided to put in there.  None of the canned reports really fit what our team needed and we had to pull the plug on Sustain before they could customize what we needed.
> 
> Again the software itself wasn't that bad, it was the implementation/migration from our previous system that was terrible and the reason we were not successful with Sustain.  They set an expectation that we could just send them the SQL database from our previous system and they were experienced enough with that system to take it from there, that they had done this before.  That's not at all what happened, the data got only half migrated and it was on me the customer to fill in the holes (though we paid them for implementation services).  They had very little in terms of documentation, they had a migration template but didn't give it to me, I had to find it.  Very disorganized and immature company, very little documentation, cannot be trusted to move all the data over you need to be successful.  Also we had to ask for a new trainer, the first one we got was extremely defensive and gruff, can't believe he's in a customer-facing role, simply does not have the temperament for it.

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### "Donation management" — 4.0/5

> **Leslie** | *28 de febrero de 2017* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: It's relational.  Can record a number of characteristics about each record.
> 
> **Puntos en contra**: Unable to generate letters with exactly the write salutation and return address name.
> 
> Overall the software provides me with the information I need.  Because it is so multi-faceted, attending training is mandatory.  Even after my initial training I find myself clicking around to intuitively get, for instance, the report I need.  It would behoove new users to make a list of all the ways you plan or foresee using the product and choose the level of training necessary.  And take copious notes because you'll need them for tasks that you do only periodically.  I'm certain I'm not using it to its fullest capabilities.

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### "Very Intuitive" — 5.0/5

> **Lorna** | *6 de marzo de 2017* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very intuitive.
> 
> **Puntos en contra**: No user manual.
> 
> From the first day Sustain was installed I have found the software easy to use.  And the rarity I have encountered a question, great customer service\!

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- [Ver en Capterra](https://www.capterra.mx/software/100388/sustain)

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