Opiniones de Square for Retail

Great for entrepreneurs

Comentarios: It is very easy to use and convenient for my customers

Puntos a favor:

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Contras:

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Convenient, easy to use POS for small business

Comentarios: Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our books quicker and more accurately.

Puntos a favor:

The ability to take Square from our main location, to mobile and take payment anywhere

Contras:

Connectivity issues with WIFI occasionally

They Allow Fraud and Theft

Comentarios: Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Puntos a favor:

People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)

Contras:

Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud.

Square is the Obvious Choice for POS Vendors

Puntos a favor:

It is reliable for customers and easy to use by our staff.

Contras:

We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control.

Great allied for Retail Business

Puntos a favor:

While keeping operation and inventory counts synced seems difficult, Square for Retail delivers a great experience

Contras:

Maybe some discount when purchasing annual licenses would be appreciated, but overall the performance and ease of use is great

Easy and Quick for Merchandise Sales

Puntos a favor:

We use this for merchandise sales in the gym, primarily for retail like hoodies and T-shirts. It’s also great for use offsite, anytime we might be doing a pop-up event and selling merchandise there as well. Very easy for both the consumer and seller to use.

Contras:

I haven’t had any issues with this software. Being on both the end of the seller and customer, it provides a very seamless experience.

Yes, take my money (easily)!

Comentarios: I am a shopping customer who depends on small businesses to have this means for me to make a purchase. When I see Square for Retail used by a business, I no longer worry if my transaction is confidential, secure, etc. I know that it is from previous experience now and I have no concerns about using this software as a customer.

Puntos a favor:

It's so easy for me as a customer to make a quick purchase from small businesses, which I prefer to support. If they did not have this option, I would not be able to make a purchase when I choose not to carry cash, which is nearly 100% of the time.

Contras:

I have not found any reason not to like this technology yet.

Awesome product!

Comentarios: Wonderful experience! Square for retail is easy and inexpensive!

Puntos a favor:

Square for retail is a very easy and inexpensive solution for any small business that uses a POS system.

Contras:

There really are no cons. None at all. I don’t have anything negative to say about Square for retail.

Works great

Puntos a favor:

It’s great for when you take your business on the go and you don’t take cash

Contras:

I haven’t used it much to not like anything

Retail

Puntos a favor:

This software is great for entrepreneur in managing money

Contras:

The least thing I like is the fee to be able to us it

Game changer!

Comentarios: I love it! I was searching for months and researching all different types of POS software and hardware and always came back to Square being the best bet. The quality is just there. The ease of use, the sleek feel, great customer service and great rates. I trust Square with my business and so should you!

Puntos a favor:

I love how easy everything is to setup and use. No crazy long instructions to try to figure out and there aren’t multiple steps for just one thing. So user friendly. Love that everything is in one. Checkout features, inventory, clocking, card processing everything. They offer so much more too than just what I use. Amazing!

Contras:

The cost of hardware is kind of pricey but honest the value and quality is there so I can’t really complain!

Awesome Product

Comentarios: Overall, I am very satisfied it seems they have thought of everything when it comes to this app. They also have fantastic customer service if you need to call them with questions. I started my business last year and square has been fantastic to use for pop up's. Processing payments is a breeze and I have had very small issues that were resolved quickly and with ease.

Puntos a favor:

I love the app that goes with this product. I hold many pop up events for my shop and the square is fantastic for this. Adding inventory and processing payments is fantastic. I set up the app in very little time and thought it would take so much longer. I really like being able to use it with my phone and ipad and it has made payments so much easier. I will only use this software for my pop up shops.

Contras:

Sometimes I have wifi issues, but they have a great feature that will still accept payments offline. So even though its a pain, I still receive payment later.

Best POS system I've found

Comentarios: As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much.

Puntos a favor:

Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience.

Contras:

Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional.

Simple and easy to use

Comentarios: My experience with it has been very good. To the point that I have no need or desire to change it. I can save peoples data on file to make that easier for them. I can run necessary reports as needed. I could do more with it however we really don't have the need for it.

Puntos a favor:

I use this for 2 purposes, 1) for our synagogue's gift shop and sales 2) as an option for our members to submit their tithes and offerings. I have both the simple square reader that I can use from my iphone as well as the stabilized system that holds the ipad with the card swiper and chip reader attachment. It is just so easy to use. I also like that the funds are moved to our accounts with out me having to move it or request it to be moved. I also like that the fee is taken out first then the amount is deposited rather that the full amound being deposited and a fee taken out monthly. It just simplifies it.

Contras:

I really don't have any complaints about it. I have used it before in my personal business and recommended it for the synagogue. There was a time that you would have had to invest in a credit card machine that was much more expensive. I am glad that something like square came along.

Easy to use for all people

Comentarios: We need to be able to track which massage therapist saw which client, and with the notes section, we are able to do so with ease. We can also track commission on products that way making sure no transaction gets left behind. We also use square for our payroll. Having it all linked to one account is great!

Puntos a favor:

Square was very easy to navigate. It has many options to customize the software to fit any business’s needs. You can write a custom note about each transaction, making it easy to review the register at the end of the day.

Contras:

I haven’t ran into any problems with the software. As a massage & wellness center, we often do events and need to take our ‘cash register’ with us. Square makes it easy using the same credit card reader for in house transactions or cell phones on the go. It is all tracked the same way.

Love Square! I've been using it a year and am very happy with everything!

Puntos a favor:

I love the integration with Big Commerce so I can easily sell online and in store with inventory syncs immediately. We do a lot of volume so the immediate inventory sync is very important to us or we would oversell items.

Contras:

The retail app needs some work but I understand they need more time to update the software. Once the bugs get worked out, I would love to have a complete retail POS solution. In my mind it would include, physical inventory counts using scanners for tons of inventory -preferable to have multiple people doing different parts of the store at the same time. Included in retail should be a report for the inventory status/financial which would include total count, total cost, and total retail price of the entire store/warehouse. Also, a better integration for Quickbooks online. I'm scared to add this integration because it gets horrible reviews.

Calling All Scout Troop Leaders: Square is great for your booth sales! (and other small businesses)

Comentarios: I'm a Girl Scout Troop leader, and using Square has revolutionized our cookie booth sales. Now when someone says they don't have cash, we can give them the option to pay with a card,w which has gotten us a tom of sales we would otherwise have messed out on. We make a tiny margin on cookie sales as a troop, but Square's charges are so reasonable that it still works out very much to our benefit to use it. I highly recommend it for any kind of booth-style vendor, whether you're a troop, a church holding a bake sale or rummage sale, or a small business person vending at farmers' markets and craft fairs.

Puntos a favor:

Super easy to set up, easy to process payments, easy to generate receipts, and easy to track sales. Plus it's a very reasonable cost and lets you be much more accessible as a seller - no more juggling tons of loose cash!

Contras:

It can sometimes be glitchy, and obviously only works if there's a good internet connection. I had some initial problems with my chip reader that forced me to hand-enter a lot of cards, which is time consuming. But on the plus side, that option exists for when there's a problem with the reader.

Payments on the go!

Comentarios: Bang for buck this wins hands down and I recommend it for everyone, no more big expensive machines to carry around

Puntos a favor:

Running a hire company, receiving payments on delivery is required on a daily, the square system is amazing can keep in your pocket and works every time. build quality is important it’s been dropped a few times and still works fine, also charge life is awesome, only needs charging every few months!

Contras:

Fees, but you get fees with any eftpos option, bonus here is no monthly fee

One Stop, Square for Retail

Comentarios: Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items.

Puntos a favor:

I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application.

Contras:

I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review.

Simple to use, good interface

Puntos a favor:

Its very simple to use and train new employees on. Reports are easy to run and can get most data that you need. Allows you to communicate with customers. They are continuing evolving and adding new features.

Contras:

Wish there was a way to take a deposit for future orders (placed online or on the phone) so the sales are applied to the date they are picked not the day we take the payment. For advance orders, available pick up times are based on your hours of operations. Wish we could limit that depending on what is being ordered.

Square for Retail makes life simplier

Comentarios: Square enables me to be able to sell remote without having to add pricey equipment.

Puntos a favor:

We have used Square in our retail location for over 2 years now. We also utilize the system for mobile sales. We love being able to use one system for both. Square doesn't require extensive training and is self explanatory.

Contras:

I would love to be able to text our customers to broadcast announcements, sales, etc. This is currently not an option which requires us to have additional third party software.

Super easy to use and avoids the common problem of not having cash on hand!

Comentarios: I appreciate that this system exists for business owners as I use it often when shopping locally. I rarely carry cash around anymore, so it's super helpful to have a system like this to utilize. I also trust it more than having to "securely" pay someone through another system that involves sending them a payment vs being able to swipe my card using the magnetic strip reader.

Puntos a favor:

Living in an area where there are a lot of community events (farmers markets), smaller boutiques and local shops, I tend to use this as a consumer a lot. I love how simple it is to utilize when I'm checking out, how it allows me to use a card vs having to carry cash around.

Contras:

I can't think of any cons to this system as a consumer and user of it. There might be charges incurred for the business owners that implement or purchase the system, but I would say it is definitely worth it from a consumer-standpoint.

One of my core software solutions

Puntos a favor:

I use Square almost daily for my coffee roasting company. Its easy to use, easy to train others to use, and easy to customize for my ever changing inventory.

Contras:

Sometimes I wish the Square app had the same functionality as the Square website. For example, invoices are easier to work with on the web vs. working with them on the app. You can't print invoices from the app, yet you can from the web interface. Just little things like that. Not huge, but minor annoyances.

Great payment processing with little headache

Comentarios: Great. Easy to use with quick payment transfer and straightforward fees.

Puntos a favor:

Easy to implement and can use on multiple devices. Can also accept multiple forms of payment and not restrict clients to only paying cash.

Contras:

Occasionally have difficulty getting software to connect with internet to process cards and the chip/contactless reader will sometimes not want to connect to the device.

Seamless Website Integration

Comentarios: Amazing solution that just works! Loyalty program is awesome and like everything else, seamless. Honestly was not even planning on keeping the software once a better solution was put in place. This IS the better solution!

Puntos a favor:

I was able to have my website up and running within a day after the design team I hired to build my site were unable to deliver it in over a month's time. Once you have input your products to sell it is a seamless process to get them onto your own website with Weebly.

Contras:

There is a bit of redundancy when adding new products, but not too bad. Especially once you get the hang of it.