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Sobre Unifocus

La tecnología de UniFocus ofrece las mejores herramientas de gestión de personal que permiten a los directivos tomar decisiones más inteligentes y rápidas.

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Puntos a favor:

Ease of use, very simple to navigate - changes can be made easily.

Contras:

Many of the reports are very difficult to use for the purpose we need them to be used for.

Valoraciones de Unifocus

Evaluación media

Facilidad de uso
4.2
Atención al cliente
4.1
Funcionalidades
4.2
Relación calidad-precio
4.3

Probabilidad de recomendación

7.7/ 10

Unifocus tiene una valoración global de 4.4 estrellas sobre 5 según las 55 opiniones de usuarios de Capterra.

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Filtrar opiniones (55)

Victor
Victor
System administrator en EE. UU.
Usuario de Linkedin verificado
Banca, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

You can try it and see for yourself

4.0 hace 3 meses

Puntos a favor:

What has been my beneficial feature is the customizable reports of the scheduled work performance.

Contras:

This tool is abit harder to setup and configure.

James
Owner en Canadá
Logística y cadena de suministro, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Unifocous review

5.0 hace 4 semanas Nuevo

Comentarios: It worked really well for what I needed it for

Puntos a favor:

The easiness of use and simplicity of the program

Contras:

The price. A little to pricey in my opinion

Anissia
HR Manager en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Needs improvement

2.0 hace 4 años

Puntos a favor:

Not a fan of the software. The software is not the most intuitive.

Contras:

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Respuesta de Unifocus

hace 4 años

Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at prmteam@unifocus.com and we will be happy to help find a solution for you promptly.

Rosie
Administration en RU
Suministros y equipo para empresas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Try it and see, Unifocus.

5.0 hace 3 semanas Nuevo

Comentarios: Easy to use and you don’t need to install on the computer.

Puntos a favor:

I like that the tracking system is really good, all in Unfocused is pretty good and easy to use.

Contras:

Crashes quite a lot, not quick to fix the problem either.

debra
Operations Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

I would recocommend this app

5.0 hace 3 meses

Comentarios: I like how you can access this software via a website, and it doesn't have to be installed on your computer.

Puntos a favor:

I like the easy simple interface and easy labor forecasting

Contras:

Some details are not available using the app

Samantha
Overnight valet en EE. UU.
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Number one

5.0 el año pasado

Puntos a favor:

Easy to use. Easy to install. Plenty of uses

Contras:

Sometimes the system crashes and they dont list updates right away

Sasha
Food & Beverage Reservations Manager en RU
Hostelería, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Unifocus is a Great Application

4.0 hace 2 años

Comentarios: Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.

Puntos a favor:

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Contras:

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Cindy
Dir of HR en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Product

5.0 el año pasado

Puntos a favor:

I like UniFocus' ease of use and that it integrates with our other systems the most.

Contras:

There is quite a bit of company set up that must be done to take advantage of UniFocus' tools, but it's all worth it.

Richard
Team en EE. UU.
Restaurantes, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

It good to use I heard

5.0 hace 2 meses

Comentarios: It better to use and it’s faster more to use as well

Puntos a favor:

I ears of it but never use it it’s very good to use

Contras:

It’s fast to download and use and u can do a lot more than ever

Usuario verificado
Usuario de Linkedin verificado
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

This app has potential but it has a long way to go

2.0 hace 2 años

Comentarios: mid. has potential but currently very frustrated. unexceptional

Puntos a favor:

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Contras:

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

Divine
Gestionnaire en República del Congo
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Gestion avec unifocus

5.0 hace 2 semanas Nuevo

Comentarios: Mon expérience est basée sur la planification des plannings et les fonctionnalités des alertes

Puntos a favor:

Super logiciel permet d'optimiser la planification des employés créer des horaires de travail.

Contras:

L'utilisation du logiciel n'est pas facile

CRISTIANE
Consultor en Brasil
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Bom software

4.0 hace 3 semanas Nuevo

Comentarios: Quando usado corretamente, otimiza muito o tempo do gerenciamento.

Puntos a favor:

Otimo para otimizar e gerenciar o desempenho da equipe.

Contras:

Tem muito potencial e pode melhorar ainda

tamas
Executive Sous Chef en EE. UU.
Hostelería, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good product in some areas, in some other areas it does not translate well to my field

5.0 hace 4 años

Comentarios: Overall it is a good payroll tracking software in my opinion. I only use it for that feature. I cant really opinionate on the rest of the features.

Puntos a favor:

Its easy to use, convenient to track payroll,

Contras:

I wish the mobile version would have full functionality

Linda
HR Manager en EE. UU.
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Overall, a good product

4.0 hace 4 años

Comentarios: Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.

Puntos a favor:

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Contras:

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Respuesta de Unifocus

hace 4 años

Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at prmteam@unifocus.com as we can get this issue corrected.

Samantha
Guest assistant en EE. UU.
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Works great for groups

5.0 hace 3 años

Puntos a favor:

It allows you to see your schedule and co workers. For easy access to switch schedules. It also allows you to check the hours you have worked.

Contras:

I don't really like that you can't talk to your bosses or co workers

Nikki
Assistant General Manager en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Meets all of our needs

5.0 hace 4 años

Comentarios: The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Puntos a favor:

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Contras:

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Drew
Director of Finance en EE. UU.
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

sorry - not a fan

3.0 hace 4 años

Comentarios: in a word - struggles - and at this point - not a fan- not likely to become one - use the budgeting software as well - and continually volunteer to Beta other products

Puntos a favor:

I have yet to find that "wow this is great" feature

Contras:

support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform

Respuesta de Unifocus

hace 4 años

Dear Drew, Thank you for your review and comments. We would like to meet with you to review the use of reports and what your struggles are with them as well as with the time clock. It is a smart clock and thus it should operate effortlessly for your employees and perhaps we should look at cleaning or replacing the finger pad. We have a new dashboard and features in version 10 of Budgeter that I would like to show you. Perhaps we can find that 'wow' factor or feature. Again, thank you and we look forward to hearing from you at prmteam@unifocus.com.

Elizabeth
Director of Security en EE. UU.
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy breezy

5.0 hace 4 años

Puntos a favor:

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Contras:

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Greg
General Manager Revue & Garrison en EE. UU.
Hostelería, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent system

5.0 hace 4 años

Comentarios: When used properly Watson is a huge time saver for department head and assistant managers as it does much of the schedule writing for them.

Puntos a favor:

I really appreciate the ease of use and intuitive UI. It really has the flexibility to accomplish whatever you might need to do and has the ability to really understand real world scheduling.

Contras:

The training program is a little dense and could be better tiered out. It's a big system to try to teach in one sitting.

aja
outlet manager en EE. UU.
Hostelería, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Everyday Use

5.0 hace 4 años

Puntos a favor:

It helps with forecasting and recording the punches'

Contras:

There is nothing that I don't like about the software

Jean
Chief Steward en Canadá
Hostelería, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Bring Back Shift View

4.0 hace 4 años

Puntos a favor:

Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back. Make the setup so it fits on one screen please

Contras:

Since the upgrade staff and shift do not fit on one screen. BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was. Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.

Respuesta de Unifocus

hace 4 años

Thank you for your review and comments. The binocular view is available in the dropdown when you right click on the employee name. You can also add and drop shifts when you select the open shifts field on the day you want to schedule. Please reach out to this reply and I will be most happy to schedule a session to show you the options as they are built in version 10. -Regards Eddie Hartmann prmteam@unifocus.com

RodNey
Assistant General Manager en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Solid platform for time management

4.0 hace 4 años

Puntos a favor:

Time clocks and labor management synergy

Contras:

Many of the reports are very difficult to use for the purpose we need them to be used for.

Respuesta de Unifocus

hace 4 años

RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at prmteam@unifocus.com and we will review our reporting options with you.

Subhankar
Director of Housekeeping en Canadá
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Unifocus area of improvement

3.0 hace 4 años

Puntos a favor:

User friendly and welcoming mobile app.

Contras:

needs to have a schedule display option on a screen rather than just printing. Employee management can be better UI such as drag and drop to different job positions Current schedule does not show any alert if there is a conflict from the previous week's schedule.

Respuesta de Unifocus

hace 4 años

Subhankar, thank you for completing this review. Please contact us at prmteam@unifocus.com to arrange a time so that we may review our alerts with you and offer suggestions to improve your use of the scheduler.

Duane
Assistant Director of Aquatics en EE. UU.
Hostelería, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good Scheduling Software

4.0 hace 4 años

Comentarios: Overall, I am very pleased with our experience with Unifocus compared to other scheduling apps. I am happy that we have a scheduling software that works well for what we need it to do, it would just be nice if they could work out to the two things mentioned above.

Puntos a favor:

I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.

Contras:

Long loading times and clunky point tracking system make using it some days stressful.

Claudia
Director of Human Resources en EE. UU.
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great labor management tool

5.0 hace 4 años

Comentarios: Very satisfied with the software.

Puntos a favor:

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Contras:

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.