Opiniones de Workamajig

Great Project Management & CRM Software for Mid-Sized Agencies

Comentarios: Overall I really like this software and would highly recommend it to any small to mid-sized agency that needs help to organize their project flow, tracking, client and vendor communications/task tracking/follow up and A/R or A/P.

Puntos a favor:

Workamajig helps our brand management agency track all necessary project information in one central location. Everything can be documented, from tasks to meetings, time entry, creative briefs, project proofs, PO's and invoicing. It is fairly easy to use. Also it is great for looking up projects from the past and creating new dockets based on the structure of past projects. Because Workamajig is web-based it provides a very user-friendly interface for team members no matter where they are located. Project home pages can be customized by each user, so they can show or hide a dashboard that features what is most important to them based on their role or how they work. Access rights and privileges are easy to assign as well.

Contras:

It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull. The user interface can be a bit confusing for project income forecasting - for example having to open more than one area of the project to enter Accounting information and billing dates, as well as checking off - "Include in Forecast" at the estimate stage. There are also many ways to achieve the same goal but it can be more confusing than helpful for some - I think there could be some simplification of steps needed for setting up things like project sales forecasts.

Great for project managers!

Puntos a favor:

I love how Workamajig organizes projects. The functionality is great for project management use.

Contras:

It can take a while to learn. Good thing you have boot camps!!

Complex functionality, boring interface

Puntos a favor:

Workamajig makes it easy to have time tracking, project management, billing, and more all in one place

Contras:

Workamajig has so much functionality that the platform is overwhelming. The design is incredibly dull and made it hard to motivate a creative team to use the platform to track time.

Good project management program

Puntos a favor:

Workamajig is a very detailed project management platform that is ideal for project management organization, scheduling and time tracking for an organization with a large volume of projects to manage. The program goes into very granular detail for task responsibility which is vital for a large volume projects.

Contras:

If your department project volume is light or not that complex, Workamajig would be unnecessary for your project management needs. Sometimes simple projects get bogged down in a myriad of tasks of checking a completion box – where the platform is supposed to be enabling efficiencies, it is adding unnecessary work to the team.

14+ years using WMJ

Comentarios: From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Puntos a favor:

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Contras:

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

I love the promise, but I need so many updates from Workamajig to love it.

Comentarios: Frustrating

Puntos a favor:

It ties timesheets and expenses together with billing. And I like the reports it can give.

Contras:

The UX and UI. There needs to be so so so much work put into the user flow. There are 20 different way to get the to the same features, it's unattractive, terms and vocab are all over the place... I could go on.

A dense, useful, but often unituitive task management platform

Comentarios: As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Puntos a favor:

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Contras:

A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome.

Workamajig not worth it

Comentarios: Not great. We ended up requesting a refund after months of testing and never being able to get it to run the way we needed it to run for or processes. Support didnt seem to understand our inhouse Marketing design and review process.

Puntos a favor:

In our initial meeting with their representatives its seemed this program would work well to replace our outdated project management software

Contras:

Nothing worked as it was described to work in initial meetings and support was very little help. I felt as though we were beta testing this program for them and pointing out all of the bugs, for which they had no solutions. Sharing reviews of Marketing materials, receiving comments back and keeping the project flowing became impossible with projects falling into oblivion and not showing up in anyone's queue, depending on what was clicked where or who clicked it when. This ultimately drove us to look for another program.

Worka-meh-jig

Comentarios: I try to use it as little as possible. From an interface that makes me pray that future generations never see it, for fear of embarrassment, to a completely average list of features, most of which are completely useless to me, I find workamajig is best and perhaps only suited as a time entry and billing platform. Strip it of all the bloated nonsense and I think you have a much better product.

Puntos a favor:

Budget tracking. Time management. That it can serve as a single source for the entire length of a project, making it easy to track progress over time and locating assets from as far back as the beginning.

Contras:

The clunky interface. The difficulty of navigation. That anyone can look at any diary post, regardless of whether they are on the job or not. That you can't download all attachments at once. That it still runs in Flash despite Flash being the industry standard from 10 years ago.

Does what it needs to

Comentarios: Simple and easy to use. As someone who uses the platform to track time and expense things, it gets the job done.

Puntos a favor:

It's straightforward and does what needs to be done.

Contras:

The design is kind of bland and sometimes you have to go back to go forward.

Great platform

Puntos a favor:

Ease to manage capacity and see things in real time.

Contras:

A lot of great features that we didn’t know about.

All in one agency software

Puntos a favor:

It encompasses the entire lifecycle of client management, project management and agency accounting

Contras:

It’s not intuitive and difficult to set up all of the components to maximize its capabilities

Nina Tenery Review

Comentarios: Very pleased!

Puntos a favor:

Its dash board is very intuitive and user friendly. Easy to communicate with teams. Visibility to POs paid, etc.

Contras:

I am still getting to know a lot of the accounting features. I wish it was a little bit more like Quikbooks, but I am learning :)

Great for timesheets, but steep learning curve

Puntos a favor:

Easy to track and change time for projects.

Contras:

Not very user-friendly. There is a somewhat steep learning curve just to figure out how to locate projects and track time. Icons are small, unclear, and don't relate at all to the actions they represent. I also have problems attaching documents to diary notes at times. It seems like special characters (even dashes) set these problems off, but I'm not entirely sure because Workamajig doesn't always give me a clear diagnosis.

Solid Project Management Tool to Connect the Dots

Puntos a favor:

Our organization uses jig for critical functions of the business - from forecasting, project planning and time reporting to billing and invoicing. What is nice about jig compared to other systems I've used in the past is the connectivity of tracking so you can see the exact amount of hours spent per team member vs. your initial projection, and pull that through to invoicing in a seamless way. The reporting capabilities are great, too.

Contras:

With almost any software, there can be some glitchiness and brief periods of outages. The IU is not the prettiest either, but once you get to know your way around it does what it needs to do.

Workamajig keeps advancing

Comentarios: I really do like WMJ, it's been my favorite software I've used this far.

Puntos a favor:

I like the software because of it's functionality and how many different ways there are to measure your productivity. I think it is complementary to many different roles within a company from accounting to project management to traffic monitoring, benefitting all of them equally.

Contras:

Although I like that WMJ continues to update and make the software more useful, I find that sometimes it's not very intuitive, especially while trying to train other team members on the many steps.

It works, and the lock-in is intense, but I would recommend something else

Comentarios: I already know how to use it, and it's minimally ok for time and expense tracking.

Puntos a favor:

The new platinum version is a better UX than the old Flash app. After you know how to use it, it's minimally functional for what it does.

Contras:

The core app is built in Flash, and doesn't work well at all. Also, the app doesn't export any data easily in any way whatsoever, and it's nearly impossible to get a hold of your data in a useable way.

Works well for our team

Puntos a favor:

This software has the ability to cover several aspects of the business, from finance and sales to project management and time tracking. It is great to be able to have al resources in one program. Our account manager is also great in helping us fully understand the capabilities and settings. She is always available to help train us to use the software even better.

Contras:

There are some detailed features that we want to use, but are not currently in the software.

A valuable tool that helps keep track of project schedules and milestones geared to creatives.

Comentarios: an overview of projects and their due dates organized by tasks.

Puntos a favor:

No longer in flash, it is an elegant design that is easy to read. The customer support is good. They work with you and often bugs are fixed. Projects are clearly sorted by deadline.

Contras:

It's great for simple deadlines, but It doesn't have any tools to sort out congested schedules. e.g. what software can stop someone from being booked 84 hours in a single work day. It's very manual. updating projects can be time consuming and human error with the interface has lead to scheduling errors. It's not very compatible with other common office programs (e.g. can't get it to sync for meetings in outlook and we don't want to use jig for all our meetings). This means we only use a small portion of the software relating to project schedules and budget. Hard to establish priorities. Some information is hard to find with their interface. (e.g. several clicks to find the task number required to enter your time if you are entering a task that you weren't assigned)

Not ideal, but the best option we've found so far

Comentarios: Workamajig is an integrated tool that's useful for agency management. It's helped consolidate the programs and software needed to run the business.

Puntos a favor:

How integrated it is for timekeeping, accounting and media.

Contras:

Because it's so customizable, it can be very overwhelming and confusing to know how best to set it up to utilize features for your business. I would recommend utilizing a Workamajig consultant to get everything set up for best practices. Project scheduling and management features are clunky to use, and require ongoing attention and updates to keep things current.

Great for some things

Puntos a favor:

Time management tools work well. Tracking time and calendar interfaces are good.

Contras:

Project management tools lacking a good user experience.

Using this software on a daily basis makes me rethink my choice of job every day

Puntos a favor:

Not much. They used to force an insecure flash based version on us until about a year ago when they rolled out their "platinum" beta. Since then we've felt like test dummies with a buggy beta.

Contras:

Is it possible to dislike everything about a product? They completely revamped their product in their new platinum version, and somehow they got everything wrong again. They started from the ground up and still held onto the terrible features from their insecure flash version. All of the new windows "open" on top of one another, instead of taking up the full screen. Even when they open, most of the time the windows freeze up if you start to resize the screen. It's a responsive design, but it's not responsive at all.

Workamajigs for me

Comentarios: Overall, it's been great. It's proven to be an indispensable part of our biusiness.

Puntos a favor:

I like that it's built by my industry for my industry. I love having estimating, time tracking and billing all in one system.

Contras:

When my co-workers complain about WMJ not being intiutive, and the long slow gring from classic to platinum.

Pros (and cons, for sure)

Comentarios: Timekeeping, well done. Estimating, well done...however:
Some of use a different program to do estimating, as well. We spend too much time editing the estimates in Adobe Acrobat after preparing the estimate in Jig, to improve communication to the client.

Puntos a favor:

Excellent at time keeping, and good (but not good enough formatting) for estimating. See below under "overall experience."

Contras:

The project management features are so complicated that we use a different platform for that.

I use this daily, to keep the variety of projects and teams organized and on task.

Comentarios: Organization and time tracking on accounts.

Puntos a favor:

The schedules make keeping my creative team on task, with the numerous projects running on the same time line. Diary makes communication a breeze between all team members in various office locations. Keeping our mechanical files in the project's file section makes keeping things organized a breeze.

Contras:

Platinum updated version is taking some time to get used to, but should be fine after some time and practice.