Opiniones de LawnPro

Comprehensive Lawn Care Software - Constantly Evolving

Comentarios: As a startup we purchased a lifetime membership/subscription for an incredibly reasonable price. We started one property at a time and have well over 350 clients. Some clients, of course, are one timers, but we have the ability to access all of their information.

Puntos a favor:

Our biggest use of this software has been for the preparation and follow through of estimates. The system allows the users to be at a property, complete quotes, send them to homeowners or clients, and recieve a response. You can save commonly used items or services to make it easy to estimate accurately. For example if you install black mulch constantly, you can save the material price for 1 cu yd mulch, the install price, or delivery price. There is a lot of flexibility. It also makes it easy to track through the system and to create quotes for homeowners that are consistent over time. We also use it for accounting and we can see payments, overdue notices, and all kinds of financial transactions. We connect our quickbooks and we run payroll from the software as well.

Contras:

We signed up many years ago and the features were kind of rough. There are a lot of features that I don't think have much use. There are things like chemical sprays, a map feature which we've never utilized and some other kinds of reporting that we NEVER use. That may just be specific to our company and other companies may find it helpful, but for us, I'd rather improve the accounting and estimate part of the program. I also think it's hard to search within the system. Let's say you know you installed mulch and planted pansies and those notes are in your system. There is no way to find that homeowner unless you sort by date, know their name or address, or know the estimate number and find your way to them. I have blanked on a client and it's taken me quite a while do dig them up. I often have to go back between emails and our software. Other than estimates, I don't email directly from the software.

Excellent CRM software for new landscaping business

Comentarios: My experience with whoever is behind the chat bot has been exceptional. I’ve never had to call them and can do everything from the app or computer. They even get back to me within a couple hours on weekends.

Puntos a favor:

It’s inexpensive and fairly simple to use. There are a lot of services on here that I don’t understand and would probably need someone to teach me how to use it. Customer service does get back to me quickly and the software engineers are quick to fix issue when they arise. Overall it’s a fine product for what I need right now.

Contras:

It took some time to get used to navigating. I would like to see an estimate button at the top of the dashboard on the mobile app because that’s what I mainly use this software for.

For most part this is a great program.

Comentarios: For me this program mostly is great. If the company would make it app field friendly with minus that you can read in a brighter setting and add recurring invoicing so I don't have to make a manual invoice out every month just so my clients have line items. My rating stars would be higher. These 2 items are crucial to my business functioning smoothly.

Puntos a favor:

Has a lot of great features. 2 way Quickbooks sync, 2 way free style text messages. Great customer portal. Customers can prepay and when invoices created it will apply payment from credit on file. Has a full function mobile app, best I have seen in trying many apps,can be limited by employee job. Online payments available through PayPal and stripe (I personally do not like Stripe takes 7-10 days to get your money)

Contras:

Menu's on the program are to dark with thin fonts and makes it very hard to use it in the field. Does not have recurring invoicing for jobs that are the same every month. Only way to do that is create a contract but then you have no line items.

Lawnpro Works

Comentarios: It's very good but has too many functions especially in the quoting and site description area. There is no 3 week frequency which is a pain in winter with slow growth. Currently it is off line without any notification so I can't invoice clients nor change mowing frequency. Being in the cloud means everything is instant which is great and all data is immediately saved. Is there a function to share live with my accountant? Overall very happy.

Puntos a favor:

It has every feature you would ever need to run a successful lawnmowing business. Using it from my phone allows up to date invoicing and schedule changes

Contras:

It doesn't have a 3 weekly mow frequency. It has a customer expiry which is a pain. If you don't watch it, the client will dissappear because your date was to short. The default should be no expiry date.

Powerful System for tracking

Comentarios: Very positive. It has helped with everyone being able to access and see what is on the schedule and where the crews are in their daily route.

Puntos a favor:

I like the fact you can track overall time at a specific customers property for the whole season. I like the heads up of the schedule for the week and month. Its also got a ton of great features for tracking customer relationships as well as for tracking maintenance.

Contras:

The only downside I have found is for the financials it does not go in as much depth as Quickbooks, but I am still learning so I may have missed something that gives me more information that I am looking for.

Must have for anyone in lawncare/landscaping!!!!!

Comentarios: Lawnpro solves all my CRM needs, scheduling, hour tracking, before and after photos, invoicing, estimates, I use lawnpro daily!

Puntos a favor:

There is too many amazing qualities to name just one, but to name my top 2 is the customer service is extremely fast, efficient, and effective! (To go into detail, one experience, i accidentaly charged something to my account, i text the help number and within 15 minutes my issue was resolved and I had a refund on the way.) My second favorite aspect is the app being on ios, the integration between using the website on my PC and the app on the go at the job sites, the job timer is amazing for tracking work hours and keeping track of average time on recurring job sites. The list goes on!

Contras:

Having to go back to enter customers and properties, not being able to add them from the invoice or schedule page like you can on quickbooks.

Excellent Software

Comentarios: This has been a good Program to use for my business. I have grown with them as they have grown. Streamlining the office side of my business has been very very good. Over the Years they have made the software program very good.

Puntos a favor:

I have used lawnPro almost as long as I have been in business or almost as long as they have been around I think. There are 4 key things that I like most about the software. Customer Portal- I have had several customer's that have commented about how nice the customer portal is. Being able to pay there bill, view invoices etc. That is my main goal- Customer easiness of doing business with me. 2nd- Credit Card processing. Being able to get paid weekly now is a huge deal. 3rd- I am hoping the pausing visits during the off season will be the next thing I like. 4th- I really like the Updated time tracker. I used to use a app on my phone to keep track of employee times. But this is very slick now to do it right from the program. I basically only use LawnPro and a budget program YNAB to run my business now.

Contras:

I can't think of anything that I like least at the moment. Maybe a wish- Being able to delete Emails or Text messages that have been sent from long ago. Or when you delete a customer from the program not have there name pull up in customer's to text or Email.

Greg Lawn Care

Comentarios: So far it has been a good experience using the LawnPro software. It has definitely made running a lawn and landscape business much easier.

Puntos a favor:

I like that everything is automated. It's nice that everything can be done with this software from scheduling, billing, tracking employees, etc. Budget-friendly and doesn't fall short of expectations like other software services that I've trie before.

Contras:

Any Cons that I have had were resolved within a couple of days of suggesting it or contacting customer service. The owner used to even encourages users to text him directly with issues. They have built-in support now but I bet he'd answer a text as well.

Lawn Pro - What a great product - Makes our business so effiencent

Comentarios: All staff being able to see work scheduled. Access to all customer and property information and details in one place, which also makes it super easy to amend and change details. Being able to quote and invoice on the go, this greatly helps our cash flow and as a small business cuts down on required office hours. Route Scheduling, meaning we are able to make efficiencies where possible on daily route planning.

Puntos a favor:

After using Lawnpro we have moved our business to totally paperless. Ease of use with all levels of staff is great. Means keeping a paper diary a thing of the past

Contras:

UK compatibility is currently being working on by the team at the moment and for us is the only downfall in only a few small area. These we are able to work around, but I am sure in the future with full integration it will be amazing. What helps is the team is actively working on thing at the moment to help with UK compatibility. Don't let this put you off as it really is a great product for any UK based lawn care business.

Lawn Care Review

Comentarios: Overall this is a great software and I am happy I switched to it.

Puntos a favor:

This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers.

Contras:

Invoices being sent automatically. I can not find an easy way to automate invoices.

Not Bad

Puntos a favor:

The scheduling features are nice. I like how they constantly try to improve the product.

Contras:

Time tracking is a little confusing for payroll. Would also like more snow removal options billing options. All the extras you have to pay for monthly to use.

Not a bad program

Comentarios: Overall happy with the software but interface could be modernised, more UK compatibility made available and price of add ons expensive.

Puntos a favor:

I've been using it since 2010 and was chosen for the price and functionality. It is pretty easy to set up although a bit clunky. Great for estimates and invoices and customer management and seems to be pretty customisable. I found the built in calculators handy for things like mulch; although they are pretty basic saved me having to fire up additional programs. The sending of invoices and estimates is great as can be emailed at a touch of a button with the integrated mailer.

Contras:

I really wish their was more features that are compatible with UK services such as the SMS and stamps features. I don't really send that many letters but would be nice to have the option and would definitely use the the SMS feature but again no use in the UK and also feel that these ad on features are pretty expensive for what they are. I'm also disappointed at the QuickBooks integration as I use the Self Employed version which isn't supported. The customer portal is a great idea but again think it's rather expensive as with most of the add ons, although I am lucky as I bought the one time licence years ago. I also find the expenses feature pretty poor and not particularly easy to use and have made a few mistakes in the past and they were hell to resolve. Have found sending messages other than estimates and invoice fairly difficult as the templates are quite poor and don't do a great job of rendering the final message but I know it can be customised just need the time. Support is okay and the few time I've used it they resolve the issues but you have to keep on the ball as don't always understand what the problem you are experiencing is.

Software Overview

Comentarios: So far everything has been very smooth and customer service is always available when needed.

Puntos a favor:

Scheduling is spot on and very easy to maintain or change when needed to keep track of customers and jobs. Customers like the invoicing and easy payment method implemented into this software. Over all very user friendly.

Contras:

No cons; Would just like to have an in-depth program that allows you to track (COGS) into the scheduling to determine your overall per job, daily, weekly and monthly business expenses and productivity and profit or (Cost of goods sold) percentage. Used a similiar program when doing residential house cleaning.

Designed by landscapers for landscapers

Comentarios: I've used lawnpro since it was available only on CD. I've been through several versions and like my lifetime access via web or app.

Puntos a favor:

Automatic invoices that email or snail mail themselves. Easy to setup and use. Very professional look.

Contras:

Need more payment options on the mobile app. Everything on the webpage should be available on the app.

Fantastic for small business who can’t afford a full system

Comentarios: Experience has been fantastic, learning curve was not bad

Puntos a favor:

The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely

Contras:

I wish we could send bills to a separate email than the one associated with customer account for scheduling notices. Some clients have multiple properties that each need a separate email schedule notice, yet all are paid for through the owner

Best software for lawn and landscape companies

Comentarios: I have been able to track my income, expenses and net profit much easier with LawnPro. Previously, I just had a gestimate of expenses. Now I can truly see how much I spend and on where I am spending the money.

Puntos a favor:

I like how my finances and customers are all organized. I can filter out data and find exactly what I am looking for. The best feature is being able to upload images to my expenses. I take a picture of the receipt with my phone and then upload the image directly to the expense.

Contras:

The only con would be how it try's to auto fill for services on invoices. Many times the service changes or the price changes, especially for snow.

Lawn Pro, it how I keep track of everything

Comentarios: Staying on track

Puntos a favor:

I like the schedule, the layout, program options, time tracking, it's how I keep track of over 35 properties.

Contras:

I wish there was a way to send out a statement

Solo Lawn Company

Comentarios: So far very good.

Puntos a favor:

I liked it was free to use, and that it offer many good tools while still remaining free. Although as my customer base has expanded I will eventually have to pay for the product.

Contras:

One, I want a feature that shows me gross revenue for current year. I also would like to isolate revenues for specific customers on specific dates. That may be an option, but I have not found that yet.

LawnPro

Comentarios: Overall LawnPro has benefited my business tremendously. It has been more cost effective for me as a smaller startup. It may not have all the features of some of the more expensive programs but it serves me well and it is starting to offer more of these features as updates come out.

Puntos a favor:

This software keeps me organized and helps me plan my routes to be most efficient. It also serves as my CRM and helps me manage my customer relations which is a very important aspect of every business.

Contras:

Lacks some automations that I would love to have. Setting up templates for automations has proven to be cumbersome as well.

excellent system

Puntos a favor:

This system is easy to use, and any questions I have are always answered not just in the same day, but minutes or even seconds after I submit the question. Customer service is unparalleled! This system also allows our customers to see all their information-past payments, current bills, estimates...it is easy to share with them so that they feel confident in the services they are receiving.

Contras:

There are some parts of the data entry that get tedious, but that is the nature of data entry for the most part anyway.

Lawn Care

Comentarios: LawnPro has been a game changer for my small business and we be even more useful with a larger business

Puntos a favor:

The scheduling made day to day operations much easier. The invoicing is very user friendly and having paper invoices automatically mailed out is very nice

Contras:

I would like to see some more automated options such as sending bills at preset dates

Top Notch

Comentarios: Very pleased and will continue to use the product.

Puntos a favor:

I’ve used LawnPro since the beginning when it was LawnPro 1. It’s always been great and easy to use. It’s helped me manage my growth easily and [SENSITIVE CONTENT] is always easy to reach if I have a question or problem. Thanks [SENSITIIVE CONTENT] for making a great product!

Contras:

The only thing is maybe make some videos on how to use each feature. They may already exist and I don’t know about them. But other then that all good.

great for schedule and Finance tracking

Comentarios: the ease of scheduling and invoicing, before lawnpro I did it all with paper and pencil

Puntos a favor:

I have been using this software since the beginning , It keeps track of my schedules and finances

Contras:

I would like to see a schedule invoice option. we have several different days when our invoices go out and it would be nice to have them pop up on the main screen when they are due to be mailed. This use toy be an option on previous versions and I would love to see it return.

Good App

Comentarios: Overall the program does much more than I need and will be good to have options not to enter some details.

Puntos a favor:

Great scheduling features. Love that you can elect different properties for each customer.

Contras:

Sometimes hard to find what I'm looking for. Would be good to have employee time recording feature. Sometimes too man steps to complete. eg if no title for job you have to include... too many "must have" items.

The Best Software

Comentarios: Ive been using this software from the beginning we it was first started!

Puntos a favor:

The fact that they are willing to add services they you use in your field of service(s)

Contras:

No Cons for us..sorry only the best pros!