Good luck getting support.

Publicado el 12/6/2019
David B.
GM
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
2/5
En general
1 / 5
Facilidad de uso
2 / 5
Características y funcionalidades
1 / 5
Asistencia técnica
2 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I am looking for an alternative now.

Puntos a favor: Images are clear. That's about it. I guess I have to add more characters but there's nothing else good about this product.

Contras: There are a lot of issues loading images. We have been unable to load for almost 2 weeks. Support from the beginning has not been helpful at all.

Works great

Publicado el 17/9/2019
Barry W.
Owner
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
4 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Does what I need it to . Plays specials, weather, forecast, customers love the content . Overall it's a great product .

Puntos a favor: Super easy to create scheduled content. You can upload PowerPoint or use the content provided by doplublicity

Contras: Videos hardly play . Time resets daily which is a huge pain in the butt.

Frustrating to say the least

Publicado el 4/10/2018
Danelle T.
Practice Administrator
Hospital y atención sanitaria, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
3/5
En general
1 / 5
Facilidad de uso
2 / 5
Características y funcionalidades
2 / 5
Asistencia técnica
3 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Customer service has tried to be helpful, but seems to simply run you through the trouble shooting steps they offer online.

Puntos a favor: The company sent out the media player quickly and the instructions were easy to follow.

Contras: It still does not work correctly. it was supposed to be plug and play. After taking the initial steps to connect it our wifi, we have had to uninstall the app and seem to do a hard reset every other day for it to function. The slide formats that the company offers are more geared towards menu boards than advertising. Once the slides are formatted, you cannot preview them until they are updated on the media player. The online viewing doesn't work for every slide.