Sobre Sogolytics
Plataforma de gestión de comentarios de nivel empresarial que ofrece información útil para tomar decisiones informadas, mejorar la experiencia e impulsar el crecimiento.
Ease of use, designs possibilities, integration with other platforms.
The email templates are still limited, so if you use them instead of your native client, you may find them lacking. We don't use them most of the time.
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Valerie
Easy for All to Use

Mavares
A good survey represents a clear business idea
Comentarios: Save time and effort with the best results in your business
Puntos a favor:
The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.
Contras:
Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.
Inda
Sophisticated features for my surveys
Comentarios: I have been using the software for almost 1 year both for my PhD research and thesis. I think the software is useful not only for academics, but also for market research professionals, or public surveys.
Puntos a favor:
interactive interface, routing (skip logic), sleek design
Contras:
Some features are not free, for example skip logic which is very critical
Pheng
Alternativas consideradas:
Student Research Experience
Puntos a favor:
Designs are simple and straightforward. Project-type categories are thorough and helpful. The options for multilingual translation and accessibility seem to be unique, necessary, and positive feature.
Contras:
The tiers of plans are quite exclusive, especially for individuals. I am a student and accessed the basic and free plan to navigate and draft surveys and polls. Features seem easy to navigate, but apparent was the flexiblity afforded for higher-tier plans, which is not budget friendly for scholars.
Usuario verificado
Online survey tool that relies on most other competitors for it's product features
Comentarios: Good for use, heavy on pockets!
Puntos a favor:
Customer support is the main thing that I can talk about this survey software. There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required. The overall user interface is decent, although, it cannot be compared to the other brands. It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof). However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing. Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!
Contras:
It copies a lot of other survey tools and tries to replicate their premium functionalities. The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application. The tools are way too expensive and no comments on how their overall performance or scalability measures are!
Selma
Experience the Power of Sogolytics
Comentarios: I've been using Sogolytics for a few weeks now and overall I'm satisfied with the product. It helps me make better decisions quickly and provides me with actionable insights into my data. The interface could be a bit more user-friendly, but I'm enjoying the power of Sogolytics.
Puntos a favor:
I recently started using Sogolytics and I'm really impressed with its powerful analytics tools. It provides me with insights into my data that I didn't have before. It's extremely easy to use and helps me make better business decisions quickly.
Contras:
While Sogolytics offers great analytics tools, I find it a bit confusing at times. I wish the interface was a bit more intuitive and user-friendly.
Usuario verificado
Friendly user
Comentarios: On my way to create a survey. I am suggested by my senior about SoGoSurvey. Great experience with SoGoSurvey and having some assists from SoGoSurvey chat. It's really friendly user. Thanks for making my life easier with SoGoSurvey 👍👍👍
Puntos a favor:
- Quick respond from SoGoSurvey chat - Structured and well-organized software - Easy to use with the guide of Tooltips and samples - Friendly survey tools with nice graphic design
Contras:
So far so good. Still on my way to explore the beauty of SoGoSurvey
Respuesta de Sogolytics
hace 3 años
We're always happy to help! Enjoy your continued exploration of the platform. :)
Usuario verificado
Alternativas consideradas:
Easy to get your data
Comentarios: Overall, my experience with SoGo was great. Creating, editing, and distributing my survey was really easy. Real time data collection was a really nice feature, especially when some employees were out collecting data face to face. I would highly recommend using SoGo.
Puntos a favor:
I used SoGoSurvey to do initial customer surveys. I found it to be easy to use and the data was presented in a way that I could easily understand. I really liked the different question options and the bridging. Both of these features made creating the survey convenient and exactly how I wanted it.
Contras:
I would like to see SoGoSurvey better integrate with other software. Being able to directly access my contacts in MailChimp would make it easier to distribute.
Bertrand
master on factors that influence a good increase of digital behaviour.
Comentarios: It's too fast for it since i begin. I am a new joiner.
Puntos a favor:
It support is great. Easy to use. I do not know yet if data analysis and report will be also at this level since i am studying this product. I guess it will.
Contras:
Might be a short presentation of Data analysis and report to influence subsribe to this product.

Zuhairah
SoGoSurvey is good survey builder
Puntos a favor:
I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch.
Contras:
It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software.
ludo
Start using SogoSurvey
Comentarios: I am using Sogosurvey in HR and leadership and love it
Puntos a favor:
User friendliness, easy of use. A really fine piece of software that simply performs the task
Contras:
Nothing: the software just works fine.I would be interested in being able to "program" some paths. If then alles etc
Kathryn
I use SoGoSurvey to create online forms and it gets the job done beautifully!
Comentarios: I work for a non-profit and I use SoGoSurvey to create online forms for volunteers to fill out and give me more information about them. I researched so many forms companies and didn't like how tedious the forms were to fill out online, or the price they were charging. (Most charge a monthly rate, and the volume of forms I will use each month didn't justify the cost.) With SoGoSurvey, filling the forms is simple and someone on a mobile device can do it as easily as someone sitting at a computer. The forms generated are clean, easy to read and allow some flexibility if you want to change up the design. I created a form using SoGoSurvey for my volunteers to give me basic info; then I created another form that volunteers can provide me with more background info and leave answers to open-ended questions. Finally, I have a reference form that I can email references. SoGoSurvey has made my job easier without sacrificing the quality/look of my forms. Best of all, it is free! If you are looking for a good forms software, give SoGoSurvey a try!
Puntos a favor:
This software doesn't have to be limited to creating feedback surveys. I actually use it to create online forms for my non-profit. I have a lot of volunteers who want to come and I needed a way to create easy-to-use forms for them to fill out and give me the info I need from them. I started out using the "free" package and even under a pre-designed form, the software will allow you to go in and make changes to better reflect your needs. Just make sure you don't exceed the number of questions on the form or it will ask you to upgrade to a paid package. Because I work for a non-profit, once I was able to prove that I am indeed non-profit and advertised for SoGoSurvey on my website, they actually allow me to use the next level paid plan for free! I am very happy with SoGoSurvey and plan to continue using the software. Another awesome feature is that our volunteers can be English/Spanish speaking and SoGoSurvey has the option of choosing the language for the survey at the click of a button. This is such a key feature and I love it. (you will have to be able to speak the language you create the forms in, SoGoSurvey doesn't actually translate the content for you.)
Contras:
I think navigating the actual site takes some getting used to. Once you are in a form, keep in mind that you will only see the form "on top" of the pile. What this means is there is a number counter, and you must click the drop-down arrow to see the other numbers of other surveys in order to review your responses. I think this could be improved, I would especially like to see the name of the person who filled out the survey used as an indicator in the "pile" of responses, rather than just a number. Also, when I print survey results it can take up to 6 pages with a narrow column of data, rather than 3 pages where the data takes up the entire page. It would be nice if this could be adjusted.
Zoe
I am relieved and glad I found this platform, especially since they offer free student package.
Comentarios: Benefits I received were applying for a free year student option that offered features such as export report, analysis of data, complex questions (features of plus package), in addition to customising which personalises survey to specific topic. Other benefits include fast and helpful customer support, there is a instant message section at bottom of page called 'Chat with us', allowed me to ask questions and receive answers quickly. The layout, editing and design features made it easy for me to edit, place questions, the templates of surveys gave me an idea of layout and questions which allowed me to use it as a guide but edit accordingly.
Puntos a favor:
This review is on version 8.0 of SoGoSurvey. The layout and design are user-friendly in the sense of allowing you to customise the survey design and questions. The variety of questions ranging from standard multiple choice, grid options such as matrix grid, radio grid, check box grid; there are also rating scales, this allows you to chose the best option for what you want to get out of, which was helpful since I had complex complex questions that needed to be asked in different ways. The layout, type & text the look and feel in the visual settings section. There are predesigned templates you can chose from or edit it yourself by going into the menu bar on right, where you can edit the font(size, font type). The background option in the side menu allows you to choose from a variety of different background or you could include your own image as a background. I found the interactivity of the platform easy to understand, the icons, editing was made easy since you could paste your questions from Microsoft Word or another online survey platform and did not need to retype them. The basic package is a good way to introduce someone to the platform, since its free it allowed me to see the features, layout and questions offered as well as what is offered in plus or pro packages. In addition to being mobile friendly as well since the participants of survey I did and am doing are more likely to view and answer the survey on their mobile phones.
Contras:
I have only used the basic package which is free, I used this package since its free yet it does not include some of the options the paid packages do. Question options such as the matrix grid, radio grid as well as advanced question options such as placing an attachment, rating radio button,rating drop down and horizontal radio are only available in the paid versions such as pro,plus and enterprise. If you want complex questions in the basic package that ask multiple thing such as matrix grid that has multiple choice and or rating scale, you need to use predesigned templates and edit the questions. You can also paste your questions from Microsoft Word or another survey platform into the survey but you will need to edit it, choosing the question type first then pasting the question in and the different options when you select edit. Since I used the free package I could not include my own logo. If you want to upload your own background image in the side menu bar in the visual settings section, it needs to be a jpeg, png or gif, not a pdf. You also cannot adjust the position and scale of this uploaded image, suggesting that simple or background images that are abstract are best. In addition the basic package does not include report export options such as excel and Microsoft Word.
Athena
Postgraduate's lifesaver
Comentarios: As a researcher, i always found that data collection as well as analysis was always the most tedious thing in research, and i have always dreaded the process. However, it all turned around when i came across SogoSurvey. I actually get excited to further explore Sogosurvey. I read the reviews, and have heard good comments from fellow friends in the research field. Everyone recommends it! Though i have only tried the free basic package only, it was good enough to get me hooked on the ease of the whole thing and ultimately willing to get the plus or pro package. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms. I am extremely relieved that i came across Sogosurvey, after trying other survey platforms, i definitely choose Sogosurvey in a heartbeat!
Puntos a favor:
I really liked that everything could be found in that page alone, rather than having to navigate from pages to pages like other survey tool that i have tried. The level of customization and user friendliness is astounding. I absolutely love that everything could only be a click away. I believe that it saves a lot of time, as it does not take long to watch the video tutorials and wait forever for the customer technical support to reply. I could get my questionnaires done and sent out in a day if i wanted to! I absolutely love the customer technical support. they take literally seconds to reply and provide you with helpful and precise instructions and solutions. The data exports and reports are great too, one need not worry about exporting reports and questionnaires, the formats and what not as they are easily done only a click away in a wide variety of export formats, which does not pose as a problem at all!
Contras:
I've only tried the free basic package and i found that the free features given were a little too limited.
Stephanie
Great experiences with SoGo Survey!
Comentarios:
To finish my study of animal sciences, I am writing a master thesis on the subject of 'Parasite management in Austrian sheep production'. Me and my supervisors decided to distribute a online questionnaire to sheep breeders in Austria. The reasons were the easier and safer distribution compared to dispatch by mail, and the fact that I don't have to digitalise it myself to transfer them into the program for statistical analysis.
I have been searching for a online survey tool for months, but none of the providers I found, could suit my requirements. One the one hand, the software should allow me to create a professional questionnaire although I am technically not advanced. The more professional and reliable a survey is, the more the respondents are encouraged to answer all questions, I think.
On the other hand, I am a student with limited budget and my thesis is not part of a big university project, so my department does not pay for the subscripition fee. The costs for the software therefore should be preferably free.
Most of the providers (SurveyMonkey, umfrageonline.de, etc) have free trials, but the upgrades are mostly expensive. The fees per month are not affordable for me, and the billing for every response seems counterproductiv, because I want to get as many responses as possible, and can`t pay for every single one, due to my limited student's budget.
After I was really desperate on the search for a provider meeting my requirements, one of my colleagues recommended me SoGo Survey, because they offer a professional account for students for free. My colleague had positive experiences with the software. I was very happy and immediatly signed up for the basic account. I began to create my questionnaire, and found out that the tool is easy to use, the result looks very professional, even suitable for academic interests. An additional feature that I couldn't find at any other survey software, is to run reports on the responses. This is interesting during the survey, and will also be useful for the statistical analysis afterwards. Furthermore, the data can be exported easily to excel, csv, xml or spss, word or html!
I am glad to use SoGo Survey and looking forward to distribute my questionnaire and get lots of responses! I highly recommend SoGo Survey for everyone, especially for students like me. Thanks to http://www.sogosurvey.com/ !!
Stephanie Koller
Master Student at University of Applied Life Sciences Vienna
Usuario verificado
A very simple and quick surveying software.
Comentarios:
A very Fast survey system, just add questions and that's it, sogosurvey will take care of everything. I created future equipment buying opinion and found its better to ask people about it and give them a form and get them to think before asking. People can fill the form on their convenient time and mood which helps me to get the most accurate result and get to the conclusion faster.
Also, their feedback and experience with the maker company also help me how simple it is to get service done as I work in a pro-environment and we need out equipment fast or we encounter loss.
Puntos a favor:
I needed to survey 20 people very quickly and I found sogosurvey with over 500 reviews, mostly positive as my first choice. I register using my google account and that's it. After registration, it's tutorial video explains a lot and helps me to start quickly. I started to add my question and within am hours my survey is ready. It is not an official survey but to choose the equipment for out future projects but all my participants think it is. It is a well-designed template and really nice report. I can do a pool but the survey is so much flexible.
Contras:
I have to refresh the windows after adding the survey form template. And after that, it is very fast and usable.
Respuesta de Sogolytics
hace 3 años
Hi! We're happy to be the platform you are using to help you select equipment for future projects. You made the right choice to go with SoGoSurvey for quick set-up and ease of use!
Craig
SoGoSurvey does the job for us
Comentarios: We have been using SoGoSurvey for a number of years now for our small charity and find it an invaluable tool for collating feedback from our course attendees. The range of features available within SoGoSurvey allows us to easily collect relevant information in an informative way. SoGoSurvey truly is an example of well delivered feedback and questionnaire device suitable for modern working environments. Its ease of use when creating surveys is comfortable to even novice users and for the more experienced among us, complex multi-level feedback forms are a doddle. And the end user experience is just as fluid; questions are clear – presented in a variety of available skins, themes and colour formats, question types are easy and straight forward to understand – multiple choice, multi-answer, true/false and many more! SoGoSurveys ability to deliver your questionnaire in a variety of formats is quite impressive and modern and certainly something we at BASICS are looking into utilising more. We currently provide our participants with a direct hyperlink to our various forms and questionnaires however embedding these forms is something that really excited us! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to any business.
Puntos a favor:
Full range of questionnaire features and question types. Multiple methods of creating and sharing reports. How quickly support reply to requests.
Contras:
When first looking at creating a survey or report it's not instantly obvious how to use things but once you dig into it all the features we need are there.
Respuesta de Sogolytics
hace 3 años
Wow -- this rave review has made our day! Thank you for taking the time to detail so many of the SoGoSurvey platform features you have utilized. We love how knowledgeable of a customer you are, particularly around survey creation! Thank you for your time!
Usuario verificado
Liked new spring release, always gets some new catching feature.
Comentarios:
1: It helped me to understand and organize public events in offices... Their reviews and feedback forms.
2: Quick and affective invitation and various publishing method saved lot of my time.
3: now for quick small survey they got an app seems promising too..
4: had difficulty making decisions solved by the ordinance.
Puntos a favor:
1: various variety of reports and distribution method it has... 2: quick support and custom work on request, there has been many times when I got stuck or forgot few steps, support chat was quick with there response is what I liked. 3: newly designed survey creation seems great too. 4: they keep getting something exiting like with Omni reports they have under Enterprise+ package. 5: there account freezing feature.
Contras:
1: Overall UI is bit rough as compared to what UI they have inside module. 2: Moving on few feature to Enterprise+, I get it, thats the way of working but get new more advanced feature instead of dragging Enterprise feature to new package. 3: ppt download under reports need a real change...some Images are bit blurry
Michael
Excellent tool for Social Science
Comentarios: I used SoGoSurvey for my master's thesis, whereby i surveyed key professionals from within the world of wildlife conservation, and reintroduction science. It was my first venture into the world of citizen science, and i was quite nervous about the prospect of designing a survey, sending to highly respected professionals, and analysing the data from my respondents. SoGoSurvey and their excellent customer service made it so easy for me. To start with the website is really easy to navigate, and designing a survey, thanks to SoGoSurvey's usability, is a lot simpler than i anticipated. Sending my survey was a piece of cake, and none of my respondents had any negative comments, some remarked how professional my questionnaire looked (i was able to customise the opening page with my Universities logo etc). When analysing the data collated from my respondents, i contacted customer service and was invited to partake in several webinars which allowed me to perform advanced analysis. The choice of graphs and tables allowed me to create a really high standard in illustrating my findings. I am currently working on publishing my thesis, and SoGoSurvey played a big part in this. Overall i am very happy and would highly recommend SoGoSurvey to anyone. I am now venturing into the world of social and citizen science, and will continue to use SoGoSurvey.
Puntos a favor:
Usability Customer support Data analysis function
Contras:
Nothing - SoGoSurvey, for me was pretty much flawless
Vikas
Excellent Features and Customer Support
Comentarios: A few years back, when I commenced my journey of doing a doctorate, I was keen to explore software that helps me in carrying out surveys and their analysis. After exploring the features of many, I narrowed it down to SoGo and there has been no looking back ever since then. Reason? The excellent features and the incomparable 24*7 customer service. Not only are the customer service prompt, but they are also very effective. I recall getting stuck in operating a feature and the customer service executive guided me on each step by painstakingly sending me multiple screenshots so that I understand each step of the operation. I highly recommend SoGo to all those who are doing research as well as those who are keen to employ the software for educational and business purposes.
Puntos a favor:
I loved the ease of operation and the excellent customer support. The outputs are exported to many other formats and these are very useful for analysis.
Contras:
There is nothing I do not like about the software. It is just excellent.
Ashley
The best solution for researchers on a budget.
Comentarios: As the evaluator for a state historical society and nonprofit organization, I struggled to find a platform that would align with our small budget, while still offering the advanced creation and analysis tools that our team would need. Luckily, I stumbled upon the plans offered by SoGo Survey, and the Pro plan quickly became our solution. Whether you are a student, an entrepreneur, or an advanced research analyst, SoGo Survey and its friendly team will far exceed your expectations and your needs.
Puntos a favor:
By offering an unlimited amount of surveys and responses, a wide range of question types, skip logic, completion estimates, branding capabilities, a survey scheduler, real-time reporting, and streamlined social media publishing, SoGo Survey reigns supreme. With their added polling feature, we can even use SoGo for quick email and social media polls, as well as within our focus groups, workshops, and forums. You can even import responses and aggregate data from mail surveys in with email responses. The well-designed user interface, training videos, and user guide make it easy to navigate the platform, but should you need personalized help, then do not hesitate to contact customer support as they respond impressively fast.
Contras:
After using the platform for a year, I still do not have any complaints with the software. I only wish that I had a larger budget so that I could add on subusers and gain access to some of the more advanced reporting features.
Respuesta de Sogolytics
hace 3 años
You reign supreme as well, Ashley! Thank you so much for your feature review and details about how SoGoSurvey has benefited your organization!
Garry
Great Survey Platform
Comentarios:
We have been using SoGoSurvey for about 5 years now. They offer FREE education plans.
The survey platform this excellent, the tools are very well laid out and simple to use. You can save your questions in answer banks so you can use them time and again. There is a VERY useful reminder email function too. Oh and not to mention the awesome analysis tools. You can get your results in charts and put in a PowerPoint in just a few clicks. This used to take days of work.
The customer support is great too. Very quick to respond to our questions. We hope to use this for the next 5 years. Thank you SoGo.
Puntos a favor:
FREE education plan Easy to setup Easy to use Feature rich Reminder communication
Contras:
No cons to the software. It just works!!! Thank you.
Respuesta de Sogolytics
hace 4 años
Garry, thank you for the kind review. We're thrilled to hear stories about how SoGoSurvey has saved time for our customers! Particularly when it comes to reporting: a few clicks of your mouse and you've got reports that would have otherwise been time intensive. :) Thanks again for sharing!
Felicia
I used it to carry out a relatively large scale survey.
Puntos a favor:
1. Customer support is excellent! Emails typically reply back within a few min, occasionally it takes a few hours but never beyond a day. 2. It allows uploading of images using pdf or powerpoint which was very important for my survey. 3. Advanced branching allows you to take respondents to different algorithms. 4. There is an option for respondents to save and continue later, and for the enterprise version, responses may be autosaved.
Contras:
1. It is fairly costly for me. 2. Some respondents' responses were initially lost when I reviewed the survey and I had to write in to ask them to retrieve the responses which were fortunately retrievable. 3. You can only send automatic reminders to complete the survey three times after which you have to send manual reminders. 4. Ranking type questions don't support an "other" option to type in text. 5. Some surveys allow you to track which one of your respondents have answered the survey but ensures anonymity by not linking the response to the respondent. This software does not allow that, so it is not possible to remind or encourage individual invitees to respond.
Andrea
Amazing, especially if you are a student
Comentarios: I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price!
Puntos a favor:
SoGoSurvey is easy to use and navigate and it makes great surveys! They also have a great student discount, which makes it very attractive to researchers on a budget.
Contras:
It is hard to think of any cons as they are a growing business and are making new additions all of the time. I would say it does take a bit to learn how to navigate, so do not be afraid to reach out to customer support if you need help.
sherlock
just perfect...............................
Comentarios:
When I started to think about choosing a proper tool to do surveys that will benefit my PhD research, I have already decided to go for build up my online questionnaires. Several benefits can be obtained from this tool. It is a convenient and much easier method for both the researcher and respondents. It is also a method that can be circulated easily among respondents with much less time, effort and money than those required in traditional surveying methods.
In the last couple of years there have been many different online survey providers emerge. As a doctoral researcher into online media, it was really important to find one that not only had a rich feature set, but also a survey tool that didn't make the provider more prominent than the survey.
Although very early days in my own use of the product, SoGoSurvey has a full feature set that outstrips many of its competitors. It also advertises Google Analytics integration for adding further value to the resulting data-set and holds the necessary TRUSTe certificates for data protection compliance - something that is absolutely essential in the professional and academic research environment.
Based on my own very basic trial of the product, it appears to be an excellent alternative to Survey Monkey and with a fantastic promise of email support. It promises to provide a really flexible and responsive system with some key features to support the survey process and its responses.
It's too early for me to give a very detailed review but their website has a great checklist of the available features and it's easy to trial to see whether it meets your specific needs.
Usuario verificado
Despite my initial challenges, I find SoGo Survey to be a very user-friendly program. Recommend it!
Comentarios:
This software helped me produce and launch my research study for my Dissertation. The survey looks professional and is high-quality. Overall, user-friendly even for a beginner like myself.
Student pricing is great. Very competitive product. Highly recommend!
Puntos a favor:
It was recommended that I use the free trial to become familiar with the service, while they continued to work on approving other issues, and to see how I liked it as well as whether or not I had any questions. Even though I was a beginner, and initially experienced several issues, to be fair, in just 3 weeks, I feel I am now quite the pro with SoGo Survey. lol. I find it to be a very user-friendly program after you get used to it. The support team is great --even through email. I will use them again.
Contras:
I had to build each survey, even though I had previously existing surveys already created. There was no way around it and it was very time consuming while also trying to figure out their system and then, wait for responses back from them via email to continue.