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Sobre Acuity Scheduling

Programación de reservas de autoservicio que te permite ahorrar tiempo para dedicarte a las tareas importantes.

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Puntos a favor:

I love how accessible this product is and the support team are very helpful.

Contras:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Valoraciones de Acuity Scheduling

Evaluación media

Facilidad de uso
4.6
Atención al cliente
4.7
Funcionalidades
4.7
Relación calidad-precio
4.7

Probabilidad de recomendación

9.1/10

Acuity Scheduling tiene una valoración global de 4.8 estrellas sobre 5 según las 5,646 opiniones de usuarios de Capterra.

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Filtrar opiniones (5,646)

Santiago
ingenieria sistemas en Colombia
Usuario de Linkedin verificado
Hardware informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity Scheduling

5.0 hace 11 meses

Comentarios: Es muy bueno y es de gran ayuda para la gestión de la empresa. Lo recomiendo bastante.

Puntos a favor:

Es un software perfecto como lo diseñaron en cuanto a su uso, es extremadamente intuitivo y fácil de manejar lo que hace una opción ideal para la gestión de citas y horarios, la verdad si que lo recomiendo es muy bueno.

Contras:

A pesar de que es un excelente software creo que si se ajustara un poco mas el precio seria mejor y mas exequible para cualquier empresa.

Clarivel
medico en México
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una agenda que me hace la vida mas facil

5.0 hace 3 años

Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.

Puntos a favor:

Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.

Contras:

El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.

Nacho
CEO en España
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

muy util para tener muchos calendarios

5.0 hace 2 años

Puntos a favor:

muy util para tener muchos calendarios, y eso nos permite reducir costos

Contras:

es poco intuitivo y eso hace que muchas citas se queden en el camino

Rafael
Profesor en España
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Facilidad de uso y muchas opciones

5.0 hace 4 años

Comentarios: Muy buena, es muy fácil e intuitiva

Puntos a favor:

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Contras:

Que no haya una versión traducida al castellano

Alternativas consideradas: Zoom Workplace y Stripe

Razones para cambiar a Acuity Scheduling: Por que reunía todas las opciones que quería de un modo fácil

Natalia
Lia Coach en Chile
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Facil de utilizar cuando ya te asimilas

4.0 hace 4 años

Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas

Puntos a favor:

Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.

Contras:

Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.

Alternativas consideradas: YouCanBook.me, Doodle, Calendly, Engageware, OnceHub, Square Appointments y Sign In Scheduling

Razones para cambiar a Acuity Scheduling: Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.

Elias
CEO en República Dominicana
Edición, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mi app favorita

3.0 hace 4 años

Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor:

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Contras:

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Karen
Microbiologa en Colombia
Bellas artes, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Excelente aplicación 👌🏻

5.0 hace 3 años

Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente

Puntos a favor:

Deja agendar, confirma la cita y se puede subir imágenes

Contras:

No, la aplicación es muy completa en lo que ofrece

Juanjo
COO en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Fácil de usar y de integrar

4.0 hace 4 años

Comentarios: muy buena

Puntos a favor:

En 5 minutos tienes en tu página web la integración hecha

Contras:

Algunas limitaciones en la versión gratuita, pero por lo general muy contento

Vanessa
fotografo en España
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Servicio muy funcional

5.0 hace 2 años

Puntos a favor:

Es un programa de fácil uso y entendimiento

Contras:

No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Rebecca
Rebecca
Design and Sales Manager en EE. UU.
Usuario de Linkedin verificado
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Scheduling like a pro with Acuity Scheduling.

5.0 el mes pasado Nuevo

Comentarios: Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting. The scheduling experience using Acuity Scheduling has been so efficient and has not had any setbacks.

Puntos a favor:

Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.

Contras:

Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.

Gabriel
Owner en EE. UU.
Diseño gráfico, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

CLIENT SCHEDULING made easy!

5.0 hace 2 semanas Nuevo

Puntos a favor:

How organized it keep my clients schedules.

Contras:

My client wanted to add certain features that weren't available on the software.

Alternativas consideradas: Vagaro

Razones para cambiar a Acuity Scheduling: More professional for my clients type of work.

Dove
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Not intuitive, Techy Interface, Support Not Great

2.0 hace 4 semanas Nuevo

Comentarios: I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.

Puntos a favor:

Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.

Contras:

Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: Because I don't have the option of using calendy with squarespace

joseph
ceo en EE. UU.
Productos cosméticos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

One of the best out there for scheduling online

4.0 hace 2 meses

Comentarios: I recently used Acuity Scheduling and I would give it 4 out of 5 stars and I would recommend it to others.

Puntos a favor:

What I liked most about Acuity was its user-friendly interface and the ability to customize my scheduling page to match my brand. The integration with my calendar and the option for clients to reschedule or cancel appointments easily were also great features.

Contras:

What I liked least was the limited options for customizing email notifications and reminders. Overall, Acuity Scheduling is a solid tool for managing appointments and I would recommend it to others.

Alternativas consideradas: Booker, Mindbody y Square Appointments

Razones para elegir Acuity Scheduling: Cost and customization for sure. The custom options are not in vagaro unless you add $20 a month to your already expensive overhead

Software anterior: Vagaro

Razones para cambiar a Acuity Scheduling: Online reviews I have researched seemed good, most of all the custom page option for booking

Regina
Manager en EE. UU.
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity Scheduling works great!

5.0 hace 4 semanas Nuevo

Comentarios: I enjoyed Acuity but decided to stop paying for it. I use free calendly now

Puntos a favor:

I loved the ease of integrating Acuity with my google business

Contras:

Cost of plan for more features. I liked what I could do with Acuity but it cost me more to add some key features.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: I had already been using Acuity and wanted to keep things consistent instead of going with new service

Lars
Sales and Strategic Partnership VP en EE. UU.
Transporte/transporte en camión/ferrocarril, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling is a star shining brightly in meeting scheduling.

5.0 hace 4 semanas Nuevo

Comentarios: My meetings scheduling experience has gotten way much better and precise since i started using Acuity Scheduling. It uses automations which makes it easy to locate the most suitable scheduling time making scheduling very effortless and errorless. I have loved every experience i have had with Acuity Scheduling.

Puntos a favor:

Acuity Scheduling has a very lightweight and easy to learn user interface making the learning curve very short and smooth. It uses automation workflows which help find perfect scheduling time making scheduling very accurate. Acuity Scheduling integrates with third party products i use making it possible to use it for scheduling meetings on various conferencing products.

Contras:

I have not had any disappointments with Acuity Scheduling. All features works greatly without any flaws. Nothing to like least honestly.

Sara
Social Media Manager en Singapur
Alimentación y bebidas, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best hub for scheduling all appointments and documentation

5.0 hace 3 semanas Nuevo

Comentarios: Acuity gives me the flexibility to book an appointment or meeting so I can accept or postpone without much searching. I no longer miss an appointment, as the reminders keep me ready to take action early.

Puntos a favor:

Acuity does the scheduling I need to ensure no conflicts. I love the way it schedules meetings, where invitations are sent via links that easily document acceptance from other parties. Reminders pop up constantly to alert me when the appointment is approaching, keeping me on track. I love the efficiency of its integration with my team calendar, which helps in scheduling joint meetings as required.

Contras:

I have never made any scheduling mistakes with Acuity, it is easy to use and provides real-time syncing across all my devices.

Joe
Associate Professor of Law en EE. UU.
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The only scheduling tool that really matters, Acuity Scheduling.

5.0 la semana pasada Nuevo

Comentarios: Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule for lectures easily with my students. The experience has been so good and i have loved all things about it.

Puntos a favor:

Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually. I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting. Acuity Scheduling data safety tools has been impressive and keeps my personal information protected.

Contras:

I had an easy time learning Acuity Scheduling and has never faced a major issue to complain about.

Nicole
Automotive Detailer en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Convenience at your fingertips!

5.0 hace 3 semanas Nuevo

Comentarios: Our business has thrived because of the convenience using the Acquity app. Our customers have raved about how easy the product is to use.

Puntos a favor:

The convenience of having scheduling on an app. I love that our clients can schedule on the app, that we can edit, and they can just reschedule on their own.

Contras:

There are no cons that I have encountered.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great product

5.0 hace 2 semanas Nuevo

Comentarios: Highly recommend to anyone who needs scheduling needs mentioned

Puntos a favor:

Top tier scheduling service. Flows with ease.

Contras:

At first glance looks difficult and can be overwhelming.

Monica
Founder/Owner en EE. UU.
Edición, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easily Fits Into My Solo Biz

5.0 hace 5 años

Comentarios: Once I set up my questionnaire and determined my schedule and link name, it really was good to go. I've shared it with a variety of potential clients with no complaints so far as to issues using it. I look forward to getting to know the tool even better so I can hopefully streamline things even more. I believe it will integrate nicely with a WP site - according to my designer - so all the more reason to stick with this one.

Puntos a favor:

The best thing about Acuity to me is how easy it is to incorporate into my business process. I can easily update my daily schedule before I share the scheduling link with a potential client. I was able to create a questionnaire used within Acuity, and I can just add the link to my site for people to use when they are ready to schedule a meeting. Plus I can customize the link with my business name. And that's just using the free version. I will upgrade when it's time and I anticipate it being even better when I do.

Contras:

Because I am not yet using this daily, I don't have any complaints about this tool as of yet. There are all kinds of little things I'm not even using yet and the price is right even to just try out the other features. What's not to like?

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: This was the first one I came across where I could add my own questionnaire and it's really quick to update my schedule before sharing my link if I need to do so. I like things to be fun to use/look at, easy to use and easy to integrate with other tools I use, and this does not fail me so I'm not planning to switch, even after my business goes to a new level.

Jay
COO en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easily solved our complex Photography Studio schedule.

5.0 hace 5 años

Comentarios: We love Acuity and cannot see ever moving away from it. Not only does it manage our booking and syncing with Google Calendar, but it also integrates with our CRM Pipedrive. We use it both on the computer and mobile application while out of the studio with clients which has made booking incredibly easy and no longer a frustration. On top of that, our no-shows have plummeted due to the automation reminder text messages and emails. Something we never had implemented prior to Acuity and now couldn't live without. With how busy everybody is anymore, reminders are so helpful and really make a huge difference so we don't get stuck waiting on a client who forgot to show up.

Puntos a favor:

We love the ability for clients to schedule themselves, and once we got everything sorted out with how to logistically set up our schedule to account for how our business runs, it has solved so many issues and problems of knowing when to schedule a client. The ability to assign resources and set the availability for those resources is really the best part. For almost any client-heavy industry this is a key feature which allows you to maximize your client load in an orderly fashion. We wen't from thinking our schedule was maxed out, to realizing we had the ability to expand our schedule over 50% thus increasing our bottom line.

Contras:

If you have no worked with a scheduling software before, there is a learning curve. We used Acuity for well over 9 months before figuring out how to really utilize this tool to maximize our studio schedule. Granted, the help and support Acuity offers is amazing, but I tend to DIY most things until I get stuck. By reaching out for help and support when you get stuck, the only minor frustration is easily mitigated and goes away quickly.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: For us, Acuity just seemed like a better product to start with and grow with. Seemed like more of a robust solution that we would never need to replace. Nothing against other solutions on the market, but Acuity is exactly what we needed to manage our crazy busy studio.

John
Owner en RU
Fotografía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Pleasantly surprised

5.0 hace 5 años

Comentarios: So far i'm quite happy with Acuity Scheduling. Even though there is the annoyance of the menu system, the features & level of customisation available outweigh this.

Puntos a favor:

So far there's quite a lot to like about Acuity Scheduling. I like that I can have different appointment groups & types which I can customise with photos & text (inc T&C's etc.) as well as customise the calendar settings to only allow bookings at times that are convenient to me. I also like that I can hide certain appointment types so they are only visible to people I share the link with, this is especially useful for one off or promotional sessions. The integration with my external google calendar is also a great feature & something which was lacking from other scheduling tools I've tried. The option to take online payments is also a good feature, and something which i'm sure will really help to streamline my booking process. There are also many options for integrating with external apps such as quick books, facebook, active campaign etc. which i'm yet to fully explore but I'm sure will be useful to me and improve the efficiency of my booking process.

Contras:

The only issue I have is that the user interface could be improved. As i'm still fairly new to this software, I find when i click on a link to make changes (for example 'Availability') and it's not actually the menu I want, I have to go all the way back to the home screen to then search through the respective menus to find what I want. This becomes annoying if you go through this process several times to find what you'r after, and it could be improved by either adding drop down menus, or at least leaving the entire navigation menu visible in each section.

Alternativas consideradas: Google Forms, Facebook Apps and Tabs, Microsoft 365 y Fresha

Razones para cambiar a Acuity Scheduling: I've been looking at ways to improve & streamline my booking process & started off looking at the free tool within facebook. It didn't take long to become very very annoyed with the facebook tool as it would not properly integrate with my google calendar (so it was essentially pointless). The functionality & ability to customise was also poor. I also looked at other free tools, such as google forms but again they lacked the level of functionality tor really give me any kind of improvement. As the free tools didn't really cut it for me, i started looking elsewhere and compared Acuity with a couple of other paid options (such as office 365). What swung it for me was the level of customisation & available features when compared to others.

Kate
owner en Australia
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

WOW Acuity Scheduling increased My bookings By 80% in-the first week

5.0 hace 4 años

Puntos a favor:

I really love that myself and the client get an email to confirm the booking instantly, I love the color coding of my treatments in a glace, I know who has booked a massage and the length of time or if it's an energy healing or reflexology & my clients say its really easy to use. Squarespace has been quite fast in getting back to me with any problems or queries and mostly provide a video on how to address any problems with step by step instructions which is super helpful by last website provider would take over a week to get back to me and want to charge me each time even when it was their mistake so Squarespace/ Scheduling service makes me extremely happy I feel they are supporting me in my business and understand the urgency of having a to fix any problems. Great work Squarespace /Scheduling I appreciate the service you provide and am thrilled with my choice to use your platform and booking system.

Contras:

I have only been using this for 6 days so the things I would add or change may already be a possibility and I just haven't had the time to work it out as yet Firstly, the block time off is a bit too slow I just want to click block and then the space of time on the day I wish to block and it's done, it's really slow to have to click block and manually fill it out in the side panel other booking systems aloud the way I wish it to be and it was much more proficient. on three occasions this week clients have been able to usefully book a time that was already booked by another client and I have had to call and apologize and try to reschedule the last client that booked which is quite embarrassing and the clients don't understand how it's possible. also, I haven't worked out how my clients can book or chose from my two clinic locations I wonder if that's possible?

Stavros
Stavros
Wedding Officiant en EE. UU.
Usuario de Linkedin verificado
Organización de eventos, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Acuity Scheduling Is A Super Trifecta In The Appointment Scheduling Application Platform

5.0 hace 4 años

Comentarios: My overall experience was outstanding. I cannot say anything negative about this platform as it really delivered all the bells and whistles that you want in an appointment scheduling application.

Puntos a favor:

The top features for me were the ability to have a client make a "reservation, appointment, booking" that is dated more than 1 year from the current day. Many competitors have a restriction on future bookings which only allow you to make a booking within the next 365 days. In my industry, dealing with Weddings, future ability to make a reservation 2 or even 3 years from the current day is crucial. The number 2 feature that I believe is underrated and is very important in many industries is the fact that appointment add-on's such as a time extension or a same-day rehearsal, Acuity was one of the only that took that specific booking and reflected that overall appointment time into my future availability. Not all applications factor in "add-on's" into the future appointment availability which can cause problems in servicing other clients who now have an opportunity to schedule the service even though you the provider might not be available. Another great feature is that Guests who pay for the service in full have the ability to give you a tip. (which is a rare feature among. these appointment application solutions.)

Contras:

The only cons are that even their top tier level plans which go for approximately $45/ month still do not come with phone support. While setting up your account is quite streamlined and simple. I still have a personal opinion on those applications that cost a specific amount per month should provide phone support. I would like to note that their email support was on point and did respond better than some other competitors I have used in the past.

Alternativas consideradas: vcita

Razones para elegir Acuity Scheduling: The platform was not as user-friendly as you would want. The cost of simply book.me was even greater.

Software anterior: vcita

Razones para cambiar a Acuity Scheduling: I chose Acuity because of the simple, user-friendly platform that the application is built on. It provided significant features that the competitors simply lacked. Acuity allows you to customize its platform without the application overtaking your website as Vcita does. Acuity gave someone like my business at Weddings a much more meaningful experience rather than some of the competitors. In my industry, my clients are not really going to be future clients so the features that some of the platforms advertise excessively simply do not affect me. With that said, if anyone is on the line of whether Acuity would fit their needs- do not think twice. Acuity is a thoroughbred in this appointment scheduling application platform.

Nea
Owner en EE. UU.
Formación profesional y coaching, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

One Stop Scheduling Tool

5.0 hace 4 años

Comentarios: Acuity continues to expand and refine the scheduilng features and options it offers it's users . I use this platform for one on one meetings, group sessions, classes and multi-day events. I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful. Any glitches I have had have really just been a learning curve - the more I learn, the easier it has been to get the results I want. Totally a great tool for coaches and trainers.

Puntos a favor:

Acuity is a great tool for scheduling individual sessions, as well as classes and packages for coaching or events. It is easy to use as an administrator, but what makes it great, is that it is easy and very familiar to users - people "Get It" pretty quick!

Contras:

The way to set up coaching packages is good for the owner, but totally not user friendly. The client gets a code to be able to redeem their coaching classes. I would love for this to be easier and less burdensome on the clients. Also I would love a way for the administrator to be able to set up a client account/portal for the client...rather than having to push back to have them set up. Any steps that require client action - is a negative experience....