--- description: ¿Qué es y para qué sirve BananaDesk? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es BananaDesk? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de hostales y albergues](/directory/31457/hostel-management/software) > [BananaDesk](/software/128589/bananadesk-pms) # BananaDesk Canonical: https://www.capterra.mx/software/128589/bananadesk-pms Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/128589/bananadesk-pms?page=2) > BananaDesk es una plataforma simple de recepción diseñada para albergues, alojamientos y pequeños hoteles. > > Veredicto: 61 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa BananaDesk? BananaDesk está dirigida a hostales, alojamientos y pequeños hoteles. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 61 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SafeHostel - **Ubicación**: Doral, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 29.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, México ## Funciones - CRM - Gestión de calendarios - Gestión de canales - Gestión de empleados - Gestión de la experiencia del huésped - Gestión de propiedades - Gestión de recepción - Gestión de reservas - Gestión de reservas - Integración de GDS y OTA - Reserva en línea - Third-Party Integrations ## Integraciones (en total: 1) - Meta for Business ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software para gestión de hostales y albergues](https://www.capterra.mx/directory/31457/hostel-management/software) ## Categorías relacionadas - [Software para gestión de hostales y albergues](https://www.capterra.mx/directory/31457/hostel-management/software) - [Software para hoteles](https://www.capterra.mx/directory/20031/hospitality-property-management/software) - [Software para moteles](https://www.capterra.mx/directory/32584/motel/software) ## Alternativas 1. [WebRezPro](https://www.capterra.mx/software/113348/webrezpro) — 4.6/5 (212 reviews) 2. [Sirvoy](https://www.capterra.mx/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [Cloudbeds](https://www.capterra.mx/software/158839/cloudbeds) — 4.3/5 (341 reviews) 4. [Little Hotelier](https://www.capterra.mx/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Newbook](https://www.capterra.mx/software/144942/newbook) — 4.6/5 (45 reviews) ## Opiniones ### "WE LOVE BANANA\!\!" — 5.0/5 > **SILVIA** | *2 de mayo de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: IT´s easy to use and understands perfectly how a hostel works. We love the color coding and the service provided by the team is always fast and great. > > **Puntos en contra**: we can´t think about anything right now, it´s very good. > > We concentrate the channels in the system so it´s easier for the team to use and learn. The color coding help us with the status of the guests and help us organice the everyday working scheme. Before banana we had to be extra careful with possible overbooking between reservation channels, but now, that´s not a problem anymore. :) ----- ### "Amazing site to use" — 5.0/5 > **Justin** | *6 de agosto de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our hotel starting using this for 3rd party reservation and it has been amazing. Very easy to use and look at guest booking and modify payments if i need to. > > **Puntos en contra**: There is nothing wrong with this software. Easy to use\! No complaints ----- ### "The best software for small/medium properties, trust me I've looked\!" — 5.0/5 > **Dhruv** | *7 de mayo de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Banadesk is as close as it comes to being the perfect balance between- ease of use, affordability, efficiency and reporting. Their customer service is one of the best I've come across Very easy for new members of the team to pick up Works great even when the internet connection isn't the best The interface is genius. Intuitive, all the basic functions present and very difficult to mess up. > > **Puntos en contra**: Some higher end functions would be highly appreciated and I'd be willing to pay extra for them. Things like automated emails to guests, a phone app to quickly check and update bookings, automatic rate changes depending on real time occupancy. > > I've been using banadesk across 3 properties and for the last 4 years. They're fantastic and consistent. All my teams have loved using it and have sometimes even requested me to go back to banana desk when we started using other softwares. A few additional features like the ones mentioned above would be great, but I hear they're working on adding them. I've used products that have all these functionalities and they are helpful, however, I always ended up coming back to banadesk because of its ease of use. If they added a few more functionalities, banana desk would be way above the rest. ----- ### "Easy for a little hotel" — 3.0/5 > **mariana** | *23 de abril de 2019* | Aviación y aeroespacial | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Its easy and very simple to handle. Very easy to teach how to use it. > > **Puntos en contra**: The movements i need to make are slow. If you make an error it doesn't prevent it. > > Its easy and simple. However for some things is too simple. Things i dont like and you need to improve: 1- If the hotel is full and i need to make room changes, for instance: a couple in room 1 change it for a couple in room 4, i have to make room on room 1 to put 4 but i DONT KNOW WHERE TO HANG the couple of room 1 meanwhile....this is a problem. 2- In the case i am doing many movements of rooms of a group, for instance, put Smith x Garcia, then i want to put Trump on Bush room, i start doing movements, in the case i make a mistake on the dates i drop the reservation, the system doesn't alert anything...like "are you sure you want to move Trump to 1st may"? If the original dates were others...how can i tell i am not making wrong? Once you drop the reservation on a wrong date, you want to check, and dates inside the detail have changed\!\!\!\! without alerting anything....So that could be a super mess... 3- The system doesn't import rate conditions. 4- If i create a grupal reservation "adding passengers" to a main one, and once the group check in, i cannot check out only one room a night before. Also, if i add a night in the future to a main reservation, once they leave the hotel for the first time, it doest allow me to check out them in the system until they check out for the last time. ----- ### "Excellent PMS Software for Hostels" — 5.0/5 > **Zaeem** | *23 de mayo de 2019* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Drag and drop nature of the calendar - Simple, intuitive interface of the reservation view - Very easy to move bookings around - Searching bookings and transactions is quick and easy - Very cost effective > > **Puntos en contra**: - A little fiddly to change rates quickly, for short periods - No immediate count of occupancy in the calendar - No revenue management options > > We use Bananadesk to manage bookings from multiple sources for a 45 bed hostel. Their support is very responsive to any questions and can even be reached via a chat window. Getting Bananadesk up and running was very easy and it integrates well with our channel manager, MyAllocator. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/128589/bananadesk-pms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/128589/bananadesk-pms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados