Opiniones de Workable

Excelente software de reclutamiento

Comentarios: Nuestro proceso de reclutamiento se hizo menos tedioso y mucho más eficaz. Redujimos los tiempos del proceso de reclutamiento y mejoramos los KPIs del área.

Puntos a favor:

Tiene muchas funcionalidades que abarcan la totalidad de cada una de las actividades del proceso de reclutamiento.Sus múltiples integraciones ayudan a automatizar las funciones del departamento de Recursos Humanos.Los múltiples canales para publicación de empleo la hacen maravillosa.

Contras:

Por tener tantas funcionalidades la curva de aprendizaje es considerable, sin embargo, luego se hace muy sencilla su implementación

Muy buen ATS para una PYME, muy buen precio y fácil de usar

Comentarios: Si no tienes mucho presupuesto y quiere un software para gestionar candidatos a un buen precio, Workable es la mejor opción.

Puntos a favor:

Super fácil de implementar, el user experience muy bueno, ahora con la ayuda de inteligencia artificial se escriben más rápido las job descriptions, tienen un pool de candidatos espectacular y ahora están añadiendo tema de onboarding

Contras:

El hecho de poner tags a candidatos para procesos en el futuro es algo deficiente.

Great System, needs a few tweaks to be perfect

Comentarios: It's been great, the system is good, has a few things it could improve on but a good system.

Puntos a favor:

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Contras:

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Recruiting has never been easier and more efficient!

Comentarios: Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and Online Assessment Test services have already been incorporated, and this was undoubtedly one of the tool's most significant enhancements. As a result, when you purchase the ATS, you get both services for free.

Puntos a favor:

One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations.

Contras:

As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to.

Great ATS

Comentarios: Workable is a great ATS for a mid size firm and it really makes life easier with their AI.

Puntos a favor:

Workable allows you to have in depth control of every aspect in the recruiting process with the ability to give users varying levels of access.

Contras:

The changes to the UI have been a bit confusing and in some cases I find them to have complicated things more than helped.

Love and hate relationship with this ATS

Comentarios: Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Puntos a favor:

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Contras:

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Great for recruiting, not so great for reporting

Puntos a favor:

Being cloud based this allows remote teams to collaborate on recruitment.

Contras:

The format of the published jobs is standard so very like ability to brand or bespoke the pages.Reporting was a pain. Tracking links for the origins of the applications did not work all the time and was misreporting often with linkedin ads showing as website or google. Getting the information out on reporting was also hard as it had to be exported in order to work with it and link back to clients' paid ads on linkedin

Solid B+

Comentarios: I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.

Puntos a favor:

I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.

Contras:

Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it.

Excellent customer service!

Puntos a favor:

[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.

Contras:

So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.

Recruitment and HR ATS

Comentarios: Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).

Puntos a favor:

Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.

Contras:

Sometimes you have to put candidates info manually.

The only ATS you need!

Comentarios: Perfect! So many features are automated freeing up a lot of time to focus on employer branding

Puntos a favor:

1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!

Contras:

At times the requisitions can cause some of the reports to be inaccurate

intuitive and integrates well with almost anything

Puntos a favor:

I have been using Workable since its very early days in the market and it has never failed me. It is intuitive, customisable and enables recruitment from 2 people a year to 20000+ people a year...

Contras:

It is gradually becoming more expensive. Also the reporting features could be more flexible.

JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!

Puntos a favor:

The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.

Contras:

I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!

Workable is easy for everyone to use!

Comentarios: Workable has been great. definitely one of the most intuitive ATS that i've ever worked with. It's easy to onboard our hiring managers into the system too because everything is right there for them:
clear toolbar, comment, evaluate, and so much more.

Puntos a favor:

The customizability of everything that Workable has makes the experience for the candidate so smooth. We can find out what information we're looking for right in the application. Reviewing, sharing, evaluating candidates have never been easier! The timeline tells you all the communication and actions taken with the candidate and the tabs organize the topic so that you can easily see all evaluations at once. Integration with Outlook/Microsoft 365 has made my workflow so smooth as well. Customer support is also SO helpful whenever I have a question, I know someone will be able to help me with it.

Contras:

There are a few features I wish Workable had. 1. while we are able to have the candidate's first name and last name, there is no placeholder for preferred names (Johnathan Smith's first name will always be Johnathan unless we manually type "John" or something else.) 2. A place where we can send a link to a sourced candidate's application instead of creating a separate google doc with their information or filling out the application on their behalf. ICIMS has a way to send a personalized link and login to candidates to see their application + fill in blanks.

Excellent Service and Job Posting Portal

Comentarios: Working with Workable is great! The system is very intuitive and straight forward; it is easy to use, understand, customize, and looks neat and professional. Categories for candidates are well organized and it is easy to manage candidates who were not selected versus those we would like to see continue through the interviewing and hiring process. We have received many hits on our postings and have quality candidates applying for each position we post. I love how un-cluttered Workable is. Workable has everything we need to successfully fill our positions, and has nothing that we don't need. Our company "careers" page looks very professional, modern, and we love that it can be used on its own as a link from our company page, or embedded via code into our page directly. I also enjoy the fact that if we're not reaching a good audience using the standard free listings, we have the option for a small fee to make our job posting premier or sponsored on the site of our choice for greater visibility. Haven't had to use this yet though as we're happy with the candidates currently coming in. It's really easy to add users, hiring managers, and external recruiters to Workable and assign job openings to them. We hire for a lot of different locations and it is great to have a manager 3000 miles away be able to manage their candidates on their own with ease. Resume upload and parsing is great and helped us from the transition from an old job posting portal to Workable. I uploaded hundreds of resumes from active jobs we had open with the old system into the new posts we made with Workable, and the process took all of 10 minutes with no data entry involved on my end. All our candidates are saved and attached to their proper jobs, and nothing was lost in the transition. Workable customer service is very prompt and polite, and always resolve our questions and inquiries quickly and with great advice and support. Workable shows that they value their customers and will work with us to train us in their system, help with setup and any issues we may encounter. To be honest we don't really have a lot of issues with Workable to begin with, but the few we had (getting them set up as a vendor because they are not based in the US and basics of learning ins and outs of the system) have been resolved to our expectations. A+ service at an A+ value.

My favorite ATS so far!

Comentarios: The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.

Puntos a favor:

I really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.

Contras:

The reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.

Makes hiring more organized

Comentarios: I have had a good experience, and it's clear that it isn't as biased as some applicant tracking software in terms of scanning for keywords or making it too easy to bulk discount applications based on bogus criteria that might be inaccurately flagged by algorithms. It simply makes it easy for humans to do the work.

Puntos a favor:

I appreciate that you can see the number of candidates at each stage of the hiring process, send email through the tool, and follow a conversation from end to end. I like that you can bulk email applicants. I appreciate that applicants can apply via different websites and it shows up in one place, and that they can take shortcuts like pre-filling with their LinkedIn profile.

Contras:

I dislike how, even after many years of using the tool, I still don't know how to log in from the website, I can only reach it from a link in my email. It seems like they don't want to make it easy to see all the roles you're hiring for or have hired for in the past. I don't like how it seems so easy to accidentally bulk email the wrong candidates, or email a candidate when you intended to leave an internal note.

Clean Design / Terrible Company

Comentarios: I started a trial to find out how Workable could benefit our business and needless to say, I was unable to complete the Trial because I was asked to provide a Utility Bill or "Other business documentation" that includes my business address. Upon providing Paychex Invoices and Employment Tax Forms (sent directly from the state) that they ("Workable") will not be able to approve my job postings based on their guidelines and that this was their final decision. It seemed like Workable would have been a great choice if you can get past the verification process. Below is the email I was sent. "
Hello Joey, We have passed this business documentation to our technical team for review. They have come back to us and based on the information provided, they will not be able to approve your postings again based on their guidelines. This is their final decision in regards to the jobs on the account, unfortunately. In our experience, it is unlikely there are any changes that will bring it within our guidelines for publication. In this case, it would be best to try posting on the job boards directly. I am sorry I can't be more helpful in this case. Juan
Workable Customer Support"

Puntos a favor:

The overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.

Contras:

Regardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible. Last email from this company has been included in my comments.

Everything you need to automate recruitment

Comentarios: Super user friendly!

Puntos a favor:

The system is super easy to set up and use. Automation at its best

Contras:

Some candidates that apply for the role clearly don’t have the skills and you have to filter through that

Great Platfrom for Internal Recruting

Comentarios: I have been using Workable for many years, at several different companies and can not say enough great things about this product. Its UI is fantastic, integration with sites such as indeed, monster etc. are seamless and have many other integrations are great.

Puntos a favor:

What is there not to like. Pros 1. Low cost 2. Easy integration with O365 and Google 3. Collaboration/team sharing of information on candidates 4. Great UI 5. Easy integration to Co. website 6. Easy posting to both free and paid job boards

Contras:

Cons 1. must be a premium license holder for some of the functionality and integrations and the price change is rather large moving from one license type to another. 2. no way to countersign offer letter 3. Would be nice if they could handle onboarding as well as an add on feature.

Tracking referrals

Comentarios: Easy to use with helpful metrics shared. Easy to refer directly through the portal or send a link.

Puntos a favor:

Can easily share links for referrals. Also tracks clicks and applications on either direct link or LinkedIn shares. Shows you active referrals and stage of recruitment proces.

Contras:

Wish there was a feature to see shared feedback on candidate

Everything you need in one place

Puntos a favor:

Excellent product all-round, I have used several ATS in my life, but never has one been so user-friendly and functional as Workable. I don't need to instruct new users when I add them, it's so simple.

Contras:

There is a big focus on them releasing new features which is great, but these are big-win features that will attract more customers, also great, but it's not very often that there are features that improve the existing product and benefit existing clients.

Workable

Comentarios: Overall experience with workable is good the HR os very nice and they have patience when talking with candidate

Puntos a favor:

Most of time we use the workable software for the hiring the candidate. I can find the resume of the candidate on the portable and we just connect with candidate and hiring

Contras:

We use workable software for the hiring but most of the manager and candidates are fake here

Simple and effective applicant tracking system

Puntos a favor:

Whatever advertisement you post, gets automatically posted in free job sites and you get more reach and this feature is available in both free and paid versions. The application is very cost effective. A clean and intuitive interface is provided. It is one of simplest applicant tracking system. The pipeline feature is very much customizable. You are provided with a people search google chrome extension which reduces time consumption. There is this on and off mode, as payment is concerned, you need to only pay for the time you use the application. The applicants can also apply via linked in. the application provides a lot of integrations including HRIS and other screening tools. The available email and interview templates help in simplifying the process and reduces the time lag. The interfaces are easy to use for both the users as well as the applicants. Very responsive customer service and support system.

Contras:

The Application is a little pricey for small firms even though the features are well suited for startups.

Very easy to set up, tidy simple process and dashboard

Comentarios: Work definitely recommend for those wanting to streamline recruitment and build a talent pipeline without an expensive outlay.

Puntos a favor:

Easy move through, simple to track notes and to share with hiring managers, easy tagging, not complicated, intuitive easy to manage the candidate experience.

Contras:

Lack some of the features of some larger more expensive packages but is a minor for under 100 staff still a great product