17 años ayudando a las empresas mexicanas
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Sobre BigTime
BigTime es el motor que potencia a las empresas de consultoría más grandes del planeta a presupuestar, realizar un seguimiento y facturar su activo más importante: el tiempo.
BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month.
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.
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Ayuda a llevar un control.
Puntos a favor:
Este aplicativo permite llevar un control de tiempo y gastos aparte de tener una variedad de herramientas muy utiles.
Contras:
No tengo quejas por el momento me ha funcionado muy bien.
Escelente software para la productividad
Puntos a favor:
BigTime es façil de configurar y usar, permite la conexión a QuickBooks para publicar información y permitir la facturación a los clientes. Así mismo, visualizar informes de gastos y recopilar información de los proyectos en una base de datos. Además, cuenta con seguimiento del tiempo que es muy sencillo de controlar.
Contras:
Un punto negativo de BigTime es que a veces crea tiempos duplicados. Enviando el doble o el triple en horas de trabajo.
Gran software para avanzar en tu negocio.
Comentarios: En general, me parece una gran herramienta si lo que quieres es facilitar y agilizar tu trabajo, por todas las funciones que ofrece, creo que es una de las mejores opciones a utilizar.
Puntos a favor:
Lo que más me ha gustado es su capacidad para facilitar y gestionar tu trabajo. Tiene muchas funciones que hacen posible todo lo que imaginas, desde gestionar los proyectos, realizar operaciones...
Contras:
Lo único a mejorar quizás sea el diseño del propio software, para que así sea un poco más dinámico en las gestión de proyectos.
BigTime: El software de gestión de horario en tareas
Puntos a favor:
Es el primer software que conocí para gestionar mi horario
Contras:
No requiere muchas mejoras pero si en diseño
BigTime
Puntos a favor:
Es un buen programa para llevar un recuento de las horas
Contras:
Hay aplicaciones con los mismos usos que este programa más faciles.
Alternativas consideradas:
Enhancing Project Management with BigTime
Puntos a favor:
Tracking time and being able to in real time look at where we stand on each project from a billing standpoint.
Contras:
We are in the early implementation stages of BigTime, everything currently is an improvement over how we previously operated. No known "cons" at this time.
BigTime helps with expense and project management
Comentarios: We are using BigTime to handle our expenses and our projects. We've been having some money problems, and our finance department had been using Divvy before they found BigTime. While Divvy did provide us with a bird's-eye view of our spending, BigTime provided us with a glimpse as well as other, more in-depth insights into our expense management challenges.
Puntos a favor:
You'll be able to teach your coworkers how to use BigTime in no time at all thanks to its straightforward design and user-friendliness. In addition, they sent us materials that taught us how to use the program.
Contras:
It's possible to spend a lot of money on BigTime. Since the plan we could afford for BigTime didn't include most of the capabilities we required, we had to cancel certain low-priority projects in order to use BigTime to its full potential.
Alternativas consideradas:
Bigtime
Comentarios: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.
Puntos a favor:
I like that you are able to create your own engagements per client.
Contras:
I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.
Respuesta de BigTime Software
hace 5 años
Jenna, Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few: Knowledge Base Articles/Videos: http://kb.bigtime.net/using-bigtime/#invoicing http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/ http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/ Our Invoicing Webinar: https://youtu.be/yt2LrF9mRAk Schedule a Live Webinar here: https://www.bigtime.net/webinars/ Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing! Thanks again, The BigTime Customer Success Team
Review of BigTime
Puntos a favor:
BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.
Contras:
Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.
Both the interface and the customer service are excellent
Comentarios: Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.
Puntos a favor:
It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.
Contras:
Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.
[sensitive content hidden] was responsive and helpful
Comentarios: easy to use and the chat support is extremely helpful and useful.
Puntos a favor:
ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS
Contras:
slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.
BigTime streamlines our projects efficiently
Comentarios: BigTime's live chat feature is fantastic because of how quickly you can get a response. The interface is quite simple to use. When I need to submit my timesheet, I always turn to BigTime, and I've never had any trouble with it locking up on me or taking too long to load or reload the website.
Puntos a favor:
BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects.
Contras:
The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications.
Alternativas consideradas:
New to Big Time
Comentarios: The implementation process was time consuming but thorough and we had plenty of assistance along the way. There are various way to learn the systems which is great for a team that may not be able to commit to learning at the same time.
Puntos a favor:
Big Time is so easy to use for time entry, project tracking and reporting. The capabilities of the system are very impressive and the team is committed to continuing to product enhancements.
Contras:
The amount of time required to get through the data conversion preparation, reviewing data, training and learning to setup the system.
Great Customizable Software
Comentarios: In our month of using BigTime, our experience has been wonderful! Our Customer Success Manager is AMAZING! We ran into some logging in issues for a team member and she jumped right on getting it fixed for us! The software has been so beneficial for Project Management in the month we have been using it. We still have a training session left with our CSM at BigTime to learn more features it offers and we cannot wait to learn what else it has to offer!
Puntos a favor:
That it is so customizable from just about every feature it offers. Easy to use. Intregrates with QuickBooks. The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN]. All of the report options and customizations Project Management and tracking on all aspects of a project. The Knowledge based section for finding information on how to use features.
Contras:
That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.
Alternativas consideradas:
Excellent time management and customizable invoicing system
Comentarios: We were looking for a solid time management and invoicing system and were hard pressed to find something that was really specific and tailored and not a huge SAP system. BigTime was an amazing find! The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.
Puntos a favor:
Easy to use, easy to configure, brandable and great support
Contras:
Wish the documentation for the custom invoices was stronger.
Respuesta de BigTime Software
hace 5 años
Chris, Thanks so very much for taking the time to leave us a review here at BigTime! We really do appreciate it and we're super excited that you're finding our software so easy to use, configure and brand! We're also very pleased that your experiences with our Support Team have been positive as well - we work very hard to make sure that is the case. Please do let us know if there's anyway we can serve you more (or better)! Thanks, The BigTime Customer Success Team
Lots of Options
Comentarios: Support team is quick to respond and has multiple options to contact them. Account managers follow up frequently.
Puntos a favor:
Ease of timekeeping and expense module.
Contras:
There are lots of different options to set things up and you need to fine tune what works best for your organization and the other softwares you implement into. Still fine tuning 2 years later to find the best ways to set up projects and tasks for quality reporting. Would like to see white labeling and SSO integrations in the future.
First Impression of Big Time
Comentarios: My experience with Big Time has been pretty positive. We hope Big Time will help save us time with manually entering items and help atomize this process by being able to export data to import into our accounting system. The mobile app will help our employees turn in expense reports and time sheets on time and be able to snap a picture of their receipt for future input.
Puntos a favor:
Product is very user friendly. Many options to customize fields, invoices, and reports. Communication with support and representatives is great. So far it is very easy to use.
Contras:
There are a couple of features that are missing pertaining specifically to my company. There is not a direct vendor bill field or a way to create a contract for clients that have billable rates/fees that could vary month to month. But there is a work round to achieve this.
Experience was rough in the beginning. It would be VALUABLE for onboarding to be completed by someo
Comentarios: full integration with our financial software - invaluable... there are many great software solutions out there that do what they do fantastically, however they lack full detailed integration with financial software... not Big Time! BigTime allows you to manage workflow and not miss deadlines. You can quickly reassign work, monitor deadlines, track phone calls/messages, assign tasks, view work in progress, allocate work, and also track all financial functions related to this work inside your financial software. No more having to track accounts receivable and client payments in two systems. After spending 8 months with 2 people trying and testing multiple practice management solutions, Big Time was the best and satisfied all of the "critical" requirements.
Puntos a favor:
The ability to communicate in detail with QBD and QBO. FYI to all who job cost... You CANNOT job cost in QBO. It is not a limitation of BigTime, it is a limitation of QBO. Which is what i mean by my partial experience answer above... (allow more text there).. if onboarding is completed with a premeeting checklist about the firms existing workflow and time management and by someone intimately familiar with the industry that is using BigTime the cons below could be addressed upfront. The team at BigTime were difficult to get a hold of but once they were aware they worked like crazy to get us setup and working in the time frame we had. We moved our QBO file back to QBD (we had to do the testing on our own because the team at BT didn't know why job costing wasn't working in QBO) Once we moved back to QBD the job costing, invoicing, payroll work like a charm inside QBD. Hands down, it is the best integration with QBD of any practice management software out there... We had 2 people who spent 8 months testing many software solutions... most were lacking at least 1 "critical" requirement... Big Time was not. As we become aware and work through things like "terminology" we are becoming more and more confident in the workflow and keeping track of what is due when and who has what and what state the work is in. This is key as we go into tax season but also something we cannot live without on a day to day basis as 95% of our work is recurring on various time schedules. Thank yo
Contras:
The wide range of terminology used in the software is confusing and causes errors to be made during implementation. Examples: Start Date and End Date... without these terms being defined you would think that start date is the day the work should begin and that End Date is the DUE DATE. Not so within Big Time. For recurring tasks, Start Date means Due Date in Big Time language. Another example: Completed vs Archived. Completed in most software solutions means that the job is finished or done; and archived means done and sent to storage with no recurrence nor future work is expected. In Big Time the term Archive means Completed or Finished or Done and removes the task from the workflow list and generates the next task in the reccurence. In BigTime the term Completed means something different... still unsure what it means because even when you update a task/project status to "completed" the task remains on the workflow list.
BigTime is great for consultants working in a remote office environment.
Comentarios: I haven't worked with other programs, but overall my experience with BigTime has been very good.
Puntos a favor:
BigTime time and expense entry for specific job/tasks is easy for users. Invoice creation using the time and expenses entered is seamless, yet flexible. Once invoices have been emailed to my clients I can easily track my client's activity to ensure that the invoice has been viewed. If my email transmission has failed I get a notification.There are plenty of webinars available to use for self-guided learning. Also, there are live webinars for new users to gain knowledge about BigTime. Reading the blog posts is helpful too.BigTime support has been very helpful if I reach out with any issues. I recently worked with [sensitive content hidden] for over an hour to solve an issue. He was very patient and was determined to solve my problem during our call.
Contras:
There are a few hiccups with taxation for Canadian users. BigTime has been working on improving these features.I would like to see more options for invoice PDF templates so that the invoices are better looking.I really struggle with customizing BigTime reports when any of the standard reports don't meet my needs.There are a few issues with syncing to QBO, but BigTime support staff have been helpful in trying to resolve these issues.
Flexible Project SetUp and QBO Integration
Puntos a favor:
We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.
Contras:
There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.
Respuesta de BigTime Software
hace 5 años
Scott, We are so very thankful for your review - we really thank you for taking the time to post it. :) We are very happy that you're finding BigTime's flexible invoicing system able to provide what you need when it comes time to send your customers the bill. Also, we love that we can make it easy for you to setup your diverse projects with all their various bill rate structures and unique needs. The fact that you are utilizing our Quickbooks integration as well and it's working for your business, well, that's just icing on the cake! Please do reach out to us and let us know if there is any way that we can be of further assistance to you. Thanks again! The BigTime Customer Success Team
Cloud Based Time & Project Tracking for CPA firm
Comentarios: Does what I need - staff have no problems at all entering time and it does all we need to track returns and who has what
Puntos a favor:
I chose this software since cloud based access and integration with Lacerte and Quickbooks, my staff has found it easy to use.
Contras:
Reports are very, very generic and lacking compared to other programs I have used
Respuesta de BigTime Software
hace 5 años
Steve, Thanks so very much for posting a review for us here at BigTime. We're very pleased that you are finding the software and its integration features easy to use and that the software is providing the services that you and your staff require to get the job done. Regarding your statement about the reports in BigTime, you are correct - they are very generic, by design. BigTime services many different industries, so the reports are generic to provide basic information across the board. However, they are also infinitely customizable! You can review some of the ways you can customize your reports in BigTime via the following webinar: https://youtu.be/R6juDAuEgNE We hope this helps! Thanks again, The BigTime Customer Success Team
BigTime saves the time in timekeeping!
Comentarios: If you want to have the confidence in the accuracy of how many hours you bill your client for a certain project or if you want your employees to save time in creating their timesheet, choose BigTime!
Puntos a favor:
BigTime saved us from doing biologs, logging out and also the need of us to keep track by ourselves the time we spent for a single project. It is an online application where you can input how many hours did you consume just to create or to lead a single project versus the other projects that you are doing. BigTime saved me more time in logging in and logging out, and also keeping track with how many hours of work I did for the day.
Contras:
What I don't like about BigTime is that sometimes when you submit your timesheet, it creates duplicates times. So instead of just sending 40 hours of work in a week sometimes it gets doubled or tripled.
Respuesta de BigTime Software
hace 6 años
Eman, Thanks so much for posting a review for us here - we really appreciate everything you have to say and your taking the time to post a review. :) We are very pleased that our software is saving you time and freeing you up to do your job and run your business - that's precisely what we created BigTime to do! Regarding your duplication of time, please do not hesitate to reach out to our Support team (support@bigtime.net) if this persists, as this is definitely not the norm for BigTime functionality. We'd be happy to help out and get this corrected. :) Feel free to reach out to us on the Customer Success Team as well. Thanks again, The BigTime Customer Success Team
Big Time Switch from Timeslips after 20+Years
Puntos a favor:
It is bendable once you figure out exactly what you need it to do. Customer Support works with you to get to your end goal. I am particularly pleased with the ongoing support have received from [SENSITIVE CONTENT HIDDEN], who handles every support ticket with Support, Satisfaction and Complete Competence . Her knowledgebase is clearly an asset to her customers and what she is unsure of, she escalates and does not spin her or your wheels wasting time, which is a precious commodity in the World of REMOTE WORK Space.
Contras:
Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next.
Invoicing Webinar
Comentarios: I love the software for invoicing.
Puntos a favor:
I think the software is very user friendly, however, there are parts of it that I have never used and not sure how to use it.
Contras:
I think the software is very easy to use, but I would like to know more about how to use the features I don't use.
Respuesta de BigTime Software
hace 5 años
Terri, Thanks so much for this review! We're most pleased that you found our Invoicing Webinar useful and that you're also finding your BigTime user-friendly and easy to understand. In regards to learning more about BigTime, there are many options: Knowledge Base: http://kb.bigtime.net/ - we have 100's of articles on almost every topic imaginable about BigTime here. Just type in what you're looking for and hit enter! Blog - https://blog.bigtime.net/ - our weekly updated blog has tons of excellent articles: industry best practices, tips & tricks, frequently asked questions, and much more! Webinars - https://www.bigtime.net/webinars/ - webinars that cover multiple topics offered each month. All free, all the time. Also, please do not hesitate to reach out to our Customer Support or Customer Success Teams - we're happy to help! Thanks again, The BigTime Customer Success Team
BigTime Review by M.T.
Comentarios: Overall, my experience with BigTime was positive. The platform's robust project management features provided me with the tools I needed to effectively plan and execute my projects. It helped me stay organized, track progress, and manage resources efficiently. While there was a learning curve associated with some advanced features, once I became familiar with the platform, it significantly improved my project management workflows. The availability of support resources and responsive customer service further enhanced my overall experience with BigTime. I would recommend it to others seeking a comprehensive project management solution.
Puntos a favor:
One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.
Contras:
While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.