--- description: ¿Qué es y para qué sirve Moxo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Moxo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de proyectos](/directory/30002/project-management/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.mx/software/133812/moxo Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/133812/moxo?page=2) > Obtén un portal del cliente OneStop con personalización de marca para impulsar y administrar las conexiones continuas fundamentales para tu negocio. > > Veredicto: 24 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Moxo? Diseñado para personas que necesitan involucrarse con otros con respecto al contenido, mientras están en movimiento. Idealmente conveniente para educadores independientes, startups, pequeñas empresas, compañías de tamaño mediano y organizaciones grandes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 24 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Moxo - **Ubicación**: Santa Clara, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, finés, francés, indonesio, inglés, italiano, japonés, neerlandés, portugués, ruso, sueco, tailandés, turco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - API - Acceso móvil - Almacenamiento de documentos - Análisis - Archivo y conservación - Automatización de procesos empresariales - Búsqueda de texto completo - Captura de documentos - Captura de firma a través de dispositivos móviles - Chat en vivo - Comunicación multicanal - Configuración de flujos de trabajo - Contratación de personal - Controles o permisos de acceso - Creación de informes/análisis - Creación de marca personalizable - Directorio unificado - Diseño y modelado del proceso - Encuestas y comentarios - Enrutamiento de llamadas - Facturación - Firma de varias partes - Firma electrónica - Gestión de arrendamientos - Gestión de calendarios - Gestión de clientes - Gestión de comentarios - Gestión de contenidos - Gestión de documentos - Gestión de la comunicación - Gestión de modelos - Grabación de llamadas - Herramientas de colaboración - Inscripciones/incorporaciones - Integración de terceros - Notas de caso - Panel de actividades - Planificación y programación de proyectos - Portal de clientes - Portal de padres - Procesamiento de pagos - Recordatorios - Registro de auditoría - Registros/información de estudiantes - Seguimiento de creación de informes y proyectos - Seguimiento de estado - Seguimiento de la asistencia - Sin código - Supervisión de transacciones - Uso compartido de archivos … y 33 características más ## Integraciones (en total: 22) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM … y 7 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de proyectos](https://www.capterra.mx/directory/30002/project-management/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.capterra.mx/directory/30671/customer-experience/software) - [Software para incorporación de clientes](https://www.capterra.mx/directory/33476/client-onboarding/software) - [Software para workflow](https://www.capterra.mx/directory/30091/workflow-management/software) - [Sistema de gestión documental](https://www.capterra.mx/directory/30063/document-management/software) - [Software de gestión de proyectos](https://www.capterra.mx/directory/30002/project-management/software) ## Alternativas 1. [Jira](https://www.capterra.mx/software/19319/jira) — 4.4/5 (15312 reviews) 2. [monday.com](https://www.capterra.mx/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Asana](https://www.capterra.mx/software/120550/asana-pm) — 4.5/5 (13547 reviews) 4. [Trello](https://www.capterra.mx/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [ClickUp](https://www.capterra.mx/software/158833/clickup) — 4.6/5 (4561 reviews) ## Opiniones ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *19 de julio de 2021* | Petróleo y energía | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **Puntos en contra**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *5 de julio de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **Puntos en contra**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23 de octubre de 2024* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing worth noting down about how anything good, just negative. > > **Puntos en contra**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Usuario verificado** | *23 de diciembre de 2025* | Ropa y moda | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Puntos en contra**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5 de abril de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Puntos en contra**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/133812/moxo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/133812/moxo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados