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Sobre BookSteam

La planificación online para empresas ahora es muy fácil.

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Puntos a favor:

Easy to use, easy to explain to co workers as well as clients.

Contras:

I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments.

Valoraciones de BookSteam

Evaluación media

Facilidad de uso
4.7
Atención al cliente
4.8
Funcionalidades
4.5
Relación calidad-precio
4.7

Probabilidad de recomendación

9.2/ 10

BookSteam tiene una valoración global de 4.7 estrellas sobre 5 según las 114 opiniones de usuarios de Capterra.

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Filtrar opiniones (114)

Anastasia
Anastasia
President en EE. UU.
Usuario de Linkedin verificado
, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5.0 hace 7 años

Comentarios: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Puntos a favor:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Contras:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Joanna
Sales en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam review

5.0 hace 12 meses

Puntos a favor:

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Contras:

They should have more help guides available in their support section.

Stacy
Owner / Yoga instructor en Hong Kong
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Customisations & Functionality

3.0 hace 6 años

Comentarios: Fairly a straightforward and easy online system for bookings but limited choices of customisations

Puntos a favor:

Easy and simple for users to select respective functions or to set up the back end maintenance

Contras:

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

Amanda
Admin en Canadá
Servicios individuales y familiares, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A wonderful tool for my hectic schedule!

5.0 el año pasado

Comentarios: Booksteam is a wonderful tool that has made managing my appointments effortless. It allows me to easily schedule, organize, and track all of my appointments in a single platform. The intuitive user interface makes it simple to navigate through different features and functions.

Puntos a favor:

One of the standout features of this software is its ability to send reminders and notifications to my clients, reducing no-shows and keeping my schedule streamlined. Additionally, the software's integration with my google calendar ensures that I never double-book or overlook any appointments.

Contras:

Having more payment gateway integrations would be nice.

Loren
Admin en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Wish I found them sooner

4.0 hace 4 meses

Puntos a favor:

Really good price for the booking app that includes packages and memberships.

Contras:

Packages is a really nice feature that we use alot. Customers find it very easy to use. Nothing bad to say here!

Roger
Doctor en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

This booking app rocks!

5.0 hace 9 meses

Puntos a favor:

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

Contras:

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Monica
Employee en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Pretty good booking app

4.0 hace 7 meses

Puntos a favor:

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Contras:

I don't like that it's not making me coffee in the morning!

Maria
Instructor en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Best app for yoga business

5.0 hace 5 meses

Puntos a favor:

I think it's the best app for the Yoga business

Contras:

It helps me manage my classes and courses at the same time

Joyce
Instructor en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Review for Booksteam

4.0 hace 7 meses

Puntos a favor:

Pretty easy to use app to schedule classes for my Yoga business.

Contras:

Can't think of anything at the moment that I dislike.

Maddie
Teacher en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Perfect app for my Yoga biz

5.0 el año pasado

Puntos a favor:

As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks.

Contras:

I mostly like everything about Booksteam, can't think of anything.

Dale
Marketing en Canadá
Automoción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

We found the perfect app

5.0 hace 11 meses

Puntos a favor:

Booksteam has transformed our auto detailing business. With its user-friendly interface and customizable features, managing appointments has never been easier. The ability to sync our calendar, set pricing, and send automated reminders has streamlined our operations and improved our customer experience.

Contras:

Would love to two way sync to my outlook and Google calendars at the same time.

Janice
Admin en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam is great!

5.0 hace 10 meses

Comentarios: Overall, Booksteam has been a valuable tool for our business, making booking appointments seamless and hassle-free.

Puntos a favor:

As a massage therapy business, we have been using Booksteam for online appointment scheduling, and we highly recommend it. Booksteam is a user-friendly platform that has streamlined our booking process, making it convenient for both our clients and therapists. Customer support team has been responsive and helpful whenever we've had questions or needed assistance.

Contras:

Trial period to be longer than 14 days so we could test it out more.

Lara
Admin en Canadá
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Convenient and Streamlined software

5.0 el año pasado

Puntos a favor:

One of the standout features of this software is its flexibility. It allows me to customize my availability based on my grooming staff's schedules, ensuring a seamless flow of appointments throughout the day.

Contras:

I believe it would be beneficial for booksteam to implement a payment gateway specifically designed for South African businesses. This would enable seamless online transactions and make the scheduling process even more convenient for both businesses and clients in South Africa.

Emily
Pilates Instructor and Studio Owner en Francia
Deportes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simplicity and Value

5.0 hace 2 años

Comentarios: My clients and I all adopted the tool very easily. The Booksteam Team has been extremely accommodating and responsive. They even let me tweak and add to the French version of the tool. The few times I have had problems or questions they have always gotten back to me quickly. I think the value of the product is excellent. The sales team has also been supportive of my tiny company and during the hard COVID times.

Puntos a favor:

The Booksteam software is easy to use for the admins, teachers and clients. It's simple and the functionalities used can be personalized. I have intentionally made my usage of it for me, my teachers and clients as minimal as possible to keep it simple and to the point.

Contras:

There is an extra validation step to confirm the booking that my clients sometimes miss, especially if they're using their phone.A waitlist functionality should be added for group classes.

Melissa
Owner en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good value without a lot of frills

4.0 hace 6 años

Comentarios: BookSteam's lack of frills and options is redeemed by its low cost and really stellar customer service. Overall, I am pleased with the software.

Puntos a favor:

Customer support is great! I had a couple of problems integrating BookSteam into my web site, and customer support worked with me until it was fixed.

Contras:

This is low-frills booking software. It is easy to set up regularly occurring classes, but anything more complicated requires a workaround. Requests I've sent to customer support include: 1) the ability to set up a class series, where students register and the system enrolls them in every class in the series, 2) a waiting list, 3) the ability to find a class once it has been cancelled from the schedule - Beware! If you cancel a class and have it display as cancelled on your public calendar, it is there forever. There is no way to remove it. 4) having all classes show on the public calendar. Currently only classes that can be booked online can be displayed. If you have a class that you do not want to be booked online, you cannot display it on the calendar. Therefore, I have had to use a Google calendar in addition to the BookSteam calendar, so customers can see the full array of classes offered.

Heather
CEO en EE. UU.
Hostelería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Booking Software Ever!

5.0 hace 6 años

Comentarios: This software saves so much time on so many things. I used to have to contact workers to see who would be available for a job. Then I would have to enter all of the client info into Quickbooks, import the Quickbooks info into my scheduling software. No MORE! On Booksteam staff can modify and set their own hours. Clients book them and the staff receives all the info they need for the job. My business can pretty much run itself now. I love this software. I have not found one like it yet.

Puntos a favor:

Pros Staff schedule themselves I can have multiple staff and locations Each staff and location can have different services and prices assigned to them Create an online store Promo codes Gift certificates

Contras:

There is nothing that I do not like about Booksteam. Booksteam is the best.

Matthew
Therapist & yoga teacher en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Works perfectly for my needs

5.0 hace 7 años

Comentarios: Saves me time, gives me a wide range of marketing options and helps me manage my clients and records

Puntos a favor:

There is a lot of software that does appointment booking or class booking and a few that do both, but when I looked at the ones that do both something always didn't work the way I needed it to... Until I found Booksteam. The versatility and range of options have really allowed me to set everything up just as I need it and the cost is lower than most of the competition too. I've had to contact support a few times and they've always been super helpful and quick to respond. They've also be receptive to my development suggestions. Overall I've been very happy that I went with Booksteam.

Contras:

Sometimes I find myself a bit confused by all the options, but I guess that's the price of having such great adaptability, and since the support is so good, this isn't really a problem.

Searpons
Sales and Marketing Supervisor en Filipinas
, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Best for online scheduling tool

5.0 hace 6 años

Comentarios: Great services, great software.

Puntos a favor:

Booksteam makes our job more easy and make all transactions faster, our clients can book online without any hassle. And we can accomodate them too easily,

Contras:

I can’t see any cons in this software, i think its just need to have sime update to remove the bugs. Other than that no problem encountered since ive start using it,

Nicola
Barber en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Gets the work done perfectly.

5.0 hace 4 años

Comentarios: Great experience... love it up to now.

Puntos a favor:

I looked for a long time for a scheduling app. Difficult to find when you offer at home services. None truly fits my needs... but Booksteam really made it easy for me to find ways to make it work. Every time I needed support they were more than available and had answers in close to no time. Fully recommend.

Contras:

Ease of use Low price Amazing features Possibility of multiple locations Widgets for facebook and mini webpage to book Nice interface for clients

Jodilyn
Spa Owner en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

So easy to use!

5.0 hace 8 años

Comentarios: Clients can schedule online with ease.

Puntos a favor:

I love how easy it it to set up and for my clients to use. Straightforward and simple. Really appreciate the MailChimp syncing, too for occasional newsletters.

Contras:

Wish there were more color theme options or patterns to spruce it up a little while remaining basic and simple to navigate.

Jude
Director Six Fields UK en RU
Tecnología y servicios de la información
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Quality product, excellent support

5.0 hace 8 años

Comentarios: An excellent scheduling system with helpful guides and intuitive use backed up by fast, knowledgable and efficient customer support. Highly recommended.

Puntos a favor:

Easy of use and functionality

Contras:

Not able to white label to put client brand on so creates a disconnect in client booking experience

Helena
Solopreneur/small business owner en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Where have you been Booksteam! Finally a Canadian online booking system that’s amazing!!

5.0 hace 6 años

Comentarios: I’ve only used it a few weeks and am so happy I made the switch from Booker. Top notch system, customer service and very affordable for small business.

Puntos a favor:

-cost -Canadian company -ease of use for clients -easy to use as an administrator

Contras:

-No option to enter tip on receipts -don’t like that swipe holds funds for 6 days when a client purchases a gift card -no option for reviews outside the system such as google, Facebook etc -can’t customize certain client notifications - no option for online product purchase

Chris
Sales Manager en EE. UU.
, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Scheduling made easy!

5.0 hace 7 años

Puntos a favor:

Many features and produces thorough reporting to organize and streamline your business. When running into issues I have had a great experience with their customer support. Very timely and gets me the answers I need. Scheduling and tracking appointments made easy.

Contras:

The start up process may take some time to learn. With so many feature it's understandable. Short term pain for long term gain which will save you many hours and keep you organized. Give it a try!

Kate
Usuario de Linkedin verificado
Productos cosméticos
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

A+++ service from the beginning

5.0 hace 9 años

Comentarios: I used this company on and off for about 2 years now and received the best service from them. They're constantly adding new features / updates which makes my experience that much more pleasant. VERY helpful product for my business.

Shah Abdul Latif
Software Engineer en Pakistán
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Late to know about it but... Seriously impressed!

4.0 hace 7 años

Puntos a favor:

Very good customer support. Quite versatile solutions with plenty of options to select from. Very helpful reports. Beautiful User Interface.

Contras:

Somehow confusing at set up but that't not a big deal. Some minor issues but again not a deal breaker.