18 años ayudando a las empresas mexicanas
a elegir el mejor software
Sobre EHR 24/7
Solución de EHR que ofrece características tales como ePrescribing, escaneo, dictado, notas SOAP personalizables y más.
EHR integrates with Office Ally's Practice Management software for ease of billing.
Was free but now being charged. Rejects certain codes even when valid.
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Excellent Software for Medical billing and EHR management
Comentarios:
My experience with EHR/ 24/7 has been very good. I help set practitioners up with this software all the time. What I do is create a template from speaking with the providers and then have them submit it to Office Ally and go through the set-up that way. This method allows the providers to really personalize the categories and wording to their office and specialty. Thumbs up Office Ally you have made this program very easy to set-up, use and personalize.
Data entry during a visit is very smooth once you get the initial programming of your common phrases saved. This speeds up the provider's data entry time considerably and allows more time with their patients.
Puntos a favor:
I like the simplicity of Office Ally. It is very easy to use for scheduling your patient, managing their electronic health record with easy to use templates and following the electronic billing process.
Contras:
The only thing I would add to Office Ally after using it for 8 years plus, would be the ability to print out a patient ledger with the provider's name, address and phone number at the top. If there isn't a balance due on the account the statements won't include the visits dso the only option for me to print a form that our patients need for their HSA and FSA accounting is the patient ledger. If you print a superbill at the time of service it will be inclusive of all these things but the aftercare for financials is where this pops up. Other than this one little thing I am very happy with Office Ally and you can't beat the pricing!

review of office ally EHR
Comentarios: It was a great starter software when our office opened. We have since outgrew and moved on to another software.
Puntos a favor:
Ease of use with making notes, e-prescribing, phone call notes, ease of printing.
Contras:
speed of the softwareno assembly for documents.
Hate that I cannot use an iPad to have patients sign when I visit patients at there home
Comentarios: Hate that one cannot use iPads for the patients to sign. I go to patients homes so it is very stressful not to have this option
Puntos a favor:
I like the pricing compared to other options
Contras:
I do not like that there is a word limit to each section, and I hate that I cannot get a mobile Ipad for ALMOST 1 year of requesting it.
Respuesta de Office Ally
el año pasado
Carmen, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Office Ally
Comentarios: It was good for what we needed but in the end, it had some limits.
Puntos a favor:
It's cheap and easy to integrate with a new practice.
Contras:
It's not very intuitive to learn and requires a lot of training. The UI can be a little clunky. Once we changed over to a new EHR, it was hard to get them to release the records.
Respuesta de Office Ally
hace 5 meses
Hai-En, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
Alternativas consideradas:
Overall a good system for the price
Comentarios: Very good. I wish the Reminder Mate feature had a texting response system and was more user friendly. We canceled our Reminder Mate subscription because of the inefficiencies. When we brought this problem to tech supports attention , they never had a good solution of a fix
Puntos a favor:
Pricing is transparent and reasonable. Accounting software, EHR and stats are all integrated with a clearinghouse
Contras:
We are EST so I wish they had tech support available 24/7 or at least for early EST days. As a chiropractic clinic, we had to customize and create our own macros and templates which took a lot of time but worth it
Respuesta de Office Ally
el año pasado
Josh, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Office Ally: Pros and Cons
Comentarios: Overall, it is a great electronic health record software management company.
Puntos a favor:
I enjoy how easy it is to document, my notes, and the functionality and overall interface is great and easy to use.
Contras:
When signing into Office Ally, I have to drop down to my name every time, rather than my schedule automatically popping up for myself. At times, we have experienced issues with Office Ally being off-line, and it disrupts our day today activities in terms of documentation and scheduling appointments.
Respuesta de Office Ally
el año pasado
Brooke, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
EHR immunization registry
Comentarios: Overall excellent customer service with tech support, but the folks that run the immunization registry are the least helpful. They do not reply to email or answer their calls. We are considering transitioning to another system with similar capacity but more responsive customer support.
Puntos a favor:
Easy to navigate after you have manually created your set up
Contras:
Able to integrate with state immunization registry data exchange. However,if you have 2 offices with parent-child status, you are not able to transmit data from the child office. I have provided all necessary information to the immunization registry department at office ally to transmit the correct data but they are yet to get to me after 4 month. I am almost losing my VFC status as a result of this.
Respuesta de Office Ally
hace 8 meses
Fred, we sincerely apologize for any inconvenience you've experienced with our software and appreciate your feedback. Please provide us with your contact information as well as additional details of your issue and someone from our product team will reach out to you soon to help you resolve this issue. For the various methods of contacting support please visit https://cms.officeally.com/form-contact-form-new.
Good EHR system, great value!
Comentarios: Overall it’s been really good which is why I’ve stayed for so long.
Puntos a favor:
Been using for years. Easy to use. Has good features.
Contras:
There are spelling errors in the pre populated soap note templates so it’s annoying to have to correct these. Also there are extra spaces in there too which aren’t needed. Doesn’t look professional when sending out charts to other doctors and attorneys.
Respuesta de Office Ally
el año pasado
Sarah, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
No complaints and Easy to use!
Comentarios: It does everything for us. Cuts down on time seeing the patients as our progress notes are pre-populated and the billing is the key to our success!
Puntos a favor:
EHR 24/7 has been very useful tool in our practice. It is so simple to use and with ease. The price point was also a great factor alongside the billing portion of the EMR. We have been using this since 2020 and not had any issues. Customer service is always helpful and responsive. It's worth the money and saves us time when seeing our patients. Love the patient intake forms as well as we are working our way to a paperless practice.
Contras:
At times the patients complain about the intake forms. The price recently went up and that's unfortunate.
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Very cost effective EMR
Comentarios: I like it and not planning on changing anytime soon
Puntos a favor:
Low cost allows me to spend resources elsewhere when needed - ie dictations, AI scribe, etc.
Contras:
Can be slow at times, however this has vastly improved in last 2 years
Respuesta de Office Ally
el año pasado
Hasan, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Friendly software
Puntos a favor:
How easy the software is and customer service are very helpful
Contras:
Can’t keep credit cards on file and it can’t integrate with hospitals
Respuesta de Office Ally
el año pasado
Rosanna, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us.
Easy to use system
Comentarios: Great! Support has been very helpful with any questions.
Puntos a favor:
EHR is very user friendly, easy to navigate and support has been amazing!
Contras:
No cons! Easy to use program that I’m enjoying.
Respuesta de Office Ally
el año pasado
Lacey, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing how we can improve to 5-stars. If you are interested in sharing some details, please reach out to us.
New Love of charting
Comentarios: Just the easy way of charting that makes it fun and hassle free charting.
Puntos a favor:
When i copy patient chart to a new page, it helps me bring the important information of the patient. You just delete what you don't need and add the visit information.
Contras:
That there is no way i can correct the wrong input that i put in someone else's chart once in sign it.
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to me.
Review of ehr
Comentarios: It is ok to use as of now but can be not always user friendly
Puntos a favor:
Copy note and also that some things allow for me to have access
Contras:
No treatment plan is frustrating as we do not have a way to track
Respuesta de Office Ally
el año pasado
Adrianne, We are sorry to hear that you have not had a positive experience with Office Ally solutions. Over the last 2 years, we have invested in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Thank you for your valuable feedback. If you are interested in sharing additional details, please reach out to us.
Game Changer
Comentarios: Office Ally has been the best EHR that I have worked with in my 20 year career as a medical assistant office manager.
Puntos a favor:
Ever since switching to OA EHR my job has become a lot more easier to manage. In particular when billing claims the process is so much easier and allows a faster turn around time for Insurance payments to be processed. I also save a lot of time in patient reminders.
Contras:
The patient ally feature needs improvement, there should be an alert button when the patient send us a message or request for an appointment.
Respuesta de Office Ally
el año pasado
Thank you Jorge for the complimentary review. I am very glad to hear that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience.
Inexpensive and has what you need
Comentarios: Overall have been very pleased, the inexpensive price and reliability of the website has been good.
Puntos a favor:
It's user friendly and quick to learn. Customer service is good.
Contras:
Creating templates on your own is tricky, but forms can be emailed direct for Office Ally to create for you. I wish there was a way for our signature pad to work directly with EHR. Also the integration with our Immunization Registry could be improved. When I checked into it did not meet our current needs.
Office ally review
Comentarios: keep tract of patients consise manner
Puntos a favor:
ease of use and good support when you need it
Contras:
exam info not carried over to next exam sheet, like allergies, medication allergies.
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
templates have been a problem. iIhave asked multiple times to fix one of our templates . Never done.
Comentarios: Overall the experience is good. It has been hard to learn all of it.
Puntos a favor:
I like the ease of use. The pre- screening of claims. Appointment page ease of use.
Contras:
trying to get a training in a reasonable amount t of time. really long wait times on the phone. Trying to get templates fixed. I have asked multiple times to get text boxes to questions in a template. It has not been done. Also trying to communicate with the people who fix the templates is not good. When we do get a training, sometimes the trainer talks too fast and goes through it too fast. There needs to be more training videos.
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about your experience further. If you are interested, please reach out to us.
Highly receommend. Have used over 10 years.
Puntos a favor:
Seamless use between it and Practice Mate. Easy to use.
Contras:
System does go down at times but not often. They are quick to fix it.
Respuesta de Office Ally
el año pasado
Thank you Jennifer for the complimentary review. I am very glad to hear that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience.
Great product!
Comentarios: It's a really great product and I do love it!
Puntos a favor:
It's easy and friendly to use and more convenient to integrate with PM.
Contras:
If possible, I'd like "Appointments" could show more information about the patient, like Auth Number. Besides, there is one issue as follows: in Patients charts, when I hit "create PM visit", the patient authorization number is lost and I have to add it manually in the claim. I think it is a flaw and don't know why it happened!
Easy to use, for professional users.
Puntos a favor:
Directions simple for non=computer users.
Contras:
None at all.
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. We am very glad that you are enjoying the product. We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://share.hsforms.com/1p2G3uhOLRIifEl31I6kpQwdj9wf to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion.
great for starting a new practice
Comentarios: overall great EHR I would recommend it for anyone starting with limited funds. used for 7 years only switched because I now do a lot of PI and needed something with easier flow
Puntos a favor:
EHR is very affordable and easy to use. I used OA as the clearinghouse already so it was a seamless transition. Still use them now
Contras:
scheduling and EHR are separate entities and the flow was off
ehr review
Comentarios: my overall experience with ehr is good it shows you how to use it when theres a new update
Puntos a favor:
what i like most of ehr is the eligibility it tells you in minutes if the insurance is up to date
Contras:
the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Great EHR
Puntos a favor:
Very easy to use and set up! Love that you can populate full phrases.
Contras:
Seems to be cumbersome with some features...feels like I have to click here, click there just to get to where I need to be. Wish it was a little more streamlined.
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.
Good Project
Puntos a favor:
The Varity in the searching bar that enables me to search with multiple inputs
Contras:
nothing
Respuesta de Office Ally
el año pasado
Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us.