Opiniones de 9Lenses

Sobre 9Lenses

Identify qualified prospects that convert to larger deals in less time using interactive assessments.

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Puntos a favor:

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Contras:

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Valoraciones de 9Lenses

Evaluación media

Facilidad de uso
4.0
Atención al cliente
5.0
Funcionalidades
5.0
Relación calidad-precio
4.3

Probabilidad de recomendación

9.7/10

9Lenses tiene una valoración global de 5 estrellas sobre 5 según las 3 opiniones de usuarios de Capterra.

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Davin
Account Manager en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A high-powered tool for market research and stakeholder engagement

5.0 hace 5 años

Puntos a favor:

9Lenses is a highly flexible tool for stakeholder data collection. Their collection tool is on-par with the other leaders in this market, but they lead the pack in customer support and reporting. They have an extraordinary customer support team that can answer questions from both research pros and novices. Their reporting tools are great for experienced researchers who work with more junior team members: 9Lenses will work with you to develop customized reporting that your team can learn easily. The expert designs, the analysts execute, and the 9Lenses team always helps you along the way.

Contras:

The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.

Marcus
Engagement Leader en EE. UU.
Consultoría de gestión, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Robust service from a great team.

5.0 hace 5 años

Comentarios: Very effective and efficient survey management tool, with flexible data output for analysis outside the platform as needed.

Puntos a favor:

Great customer service from the start. The team is exceptionally helpful in working with us to understand our needs and solve problems. Good training to get us set up and running. The reporting and analytics are very flexible and straightforward.

Contras:

Before 9Lenses updated the service, the process to publish, test and distribute a survey was a little complex, but they have streamlined it now to solve those issues.

JC
President en EE. UU.
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best solution for conducting digital interviews

5.0 hace 5 años

Comentarios: Low cost. Fast implementation. Multiple uses for customer, employee, technical, and business objectives. This tool is really as good as advertised with a low cost of entry and integrated suite of tools.

Puntos a favor:

9Lenses allowed our practice to deploy digital interviews across multiple geographies without the need for expensive integrations. Huge value to our clients who can get immediate insight with minimal investment. Having one tool for digital interviews AND business analysis is a major plus.