Opiniones de NetSuite

Sobre NetSuite

NetSuite es un destacado sistema ERP en la nube que te brinda la visibilidad y el control que necesitas para tomar decisiones inteligentes y hacer crecer tu negocio con confianza.

Descubre más sobre NetSuite

Puntos a favor:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Contras:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Valoraciones de NetSuite

Evaluación media

Facilidad de uso
3.8
Atención al cliente
3.7
Funcionalidades
4.1
Relación calidad-precio
3.7

Probabilidad de recomendación

7.4/10

NetSuite tiene una valoración global de 4.1 estrellas sobre 5 según las 1,197 opiniones de usuarios de Capterra.

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Filtrar opiniones (1,197)

Apeksha
Sr Accounting Manager
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best ERP out there

5.0 el año pasado
Los subtítulos en español están disponibles en el reproductor de vídeo
Elizabeth
Elizabeth
Senior Solutions Consultant
Usuario de Linkedin verificado
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Has bugs for such a powerful, expensive program

3.0 hace 10 meses
Los subtítulos en español están disponibles en el reproductor de vídeo
Iván
Iván
Desarrollador Web Full Stack en Perú
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Netsuite, agil y efectivo.

5.0 hace 2 meses

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Contras:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review, Ivan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Ariel
contador en EE. UU.
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Cuan bueno es NetSuite

5.0 hace 4 semanas Nuevo

Puntos a favor:

Los usuarios pueden acceder a él desde cualquier lugar y en cualquier momento. Integración completa entre todas las áreas de la empresa, esto permite una visión más completa y precisa de la empresa. Es fácil de usar y ofrece una interfaz intuitiva y fácil de navegar, para sacar el máximo provecho del software.Es adecuado tanto para pequeñas empresas como para grandes corporaciones. Puede ayudar a las empresas a reducir costos y ahorrar tiempo al automatizar tareas y procesos manuales.

Contras:

algunas desventajas a considerar: Como NetSuite se ejecuta en la nube, los usuarios dependen de una conexión a Internet para acceder a él. Puede ser más costoso que otras opciones de software de gestión empresarial debido a su amplia gama de funcionalidades y su modelo de suscripción. Algunos usuarios pueden encontrar que hay una curva de aprendizaje al principio al usar NetSuite debido a la cantidad de funcionalidades y opciones disponibles. Aunque se integra con algunas aplicaciones de terceros, algunos usuarios pueden encontrar que no se integra con todas las aplicaciones que necesitan o desean.

Respuesta de Oracle

hace 4 semanas

Thanks for taking the time to leave a review, Ariel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jordi
Jordi
CEO en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Un muy buen ERP para grandes Industrias y clientes

4.0 el mes pasado Nuevo

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Contras:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

Respuesta de Oracle

el mes pasado

Thanks for taking the time to leave a review, Jordi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Erika
Analista en México
Banca, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

El mejor ERP en nube

5.0 el año pasado

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Contras:

La implementación es complicada, pero una vez instalado es de gran utilidad

Jerson
Tecnico de Campo en Ecuador
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Estrategia d mano

4.0 hace 3 meses

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Contras:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

Respuesta de Oracle

hace 3 meses

Thanks for taking the time to leave a review, Jerson! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Kavindu Githsara
Kavindu Githsara
System Specialist en Sri Lanka
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite: A One-Stop-Shop for Comprehensive CRM

5.0 hace 3 semanas Nuevo

Comentarios: Overall, NetSuite has been a valuable tool for our company. Its comprehensive and robust CRM solution, automation of repetitive tasks and powerful reporting capabilities have greatly improved our customer relationship management. While the software has a bit of a learning curve and requires a bit of effort to fully set it up and customize it, the benefits of NetSuite far outweigh the cons for our business.

Puntos a favor:

As an admin user of NetSuite in our company, I have found it to be a comprehensive and robust CRM solution. One of the biggest advantages of this software is its ability to manage all aspects of our customer relationships in one platform. From sales and marketing, to customer service and support, NetSuite provides a seamless experience for our team and our customers. Another great feature of NetSuite is the automation of repetitive tasks. This has greatly improved our efficiency and has allowed us to focus on more important tasks such as building relationships with our customers. Additionally, NetSuite's reporting capabilities are robust and have provided valuable insights into our customer data, which has helped us make data-driven decisions.

Contras:

One of the downsides of NetSuite is the complexity of the software. While it offers a wide range of features, it takes some time and effort to fully utilize all the functionalities, especially for non-technical users.

Adriana Henriquez
Sales Director en Colombia
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Flexible ERP for mid-size busines

4.0 hace 3 semanas Nuevo

Comentarios: NetSuite provides an excellent platform for companies looking to streamline their financial and business operations. I have had a great experience using the platform and it has improved efficiency in our organization.

Puntos a favor:

NetSuite is an exceptional business tool that provides an array of integrated resources to manage my entire organization. Its user friendly interface made it easy for me to navigate the system quickly and efficiently.

Contras:

One downside of NetSuite is its cost and complexity. There is a steep learning curve for new users and the cost can be prohibitive for some businesses.

Respuesta de Oracle

hace 2 semanas

Thanks for taking the time to leave a review, Adriana! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jonathan
VP of Enterprise Sales en EE. UU.
Software informático, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Not the best CRM

3.0 hace 4 días Nuevo

Puntos a favor:

It’s somewhat user friendly and simple to use and get used to ( less clicks than Salesforce)

Contras:

Minimum analytics unless you want to pay a fortune for someone to createthem for you.

Respuesta de Oracle

ayer

Thank you for taking the time to leave a review, Jonathan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Joannie
Financial Analyst en Canadá
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Overall a great accounting software for medium-sized businesses

4.0 hace 3 meses

Comentarios: Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Puntos a favor:

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Contras:

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review, Joannie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Devendra Kumar
Devendra Kumar
Manager en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

"Revolutionize Your Business with NetSuite: A Comprehensive Review"

4.0 hace 5 días Nuevo

Comentarios: My overall experience with NetSuite has been very positive. We have been using the platform for several years now and have seen a drastic improvement in the efficiency of our business operations. NetSuite has enabled us to streamline and automate many of our processes, which has allowed us to dedicate more time to providing higher-quality customer service.NetSuite has allowed us to significantly reduce manual data entry and paperwork and has helped us to better manage our inventory and financials. Additionally, the platform provides us with real-time visibility into our sales, customer service, and operations data, which has enabled us to make more informed decisions.Overall, NetSuite has been a great solution for us and has helped us to increase our efficiency and improve our bottom line.

Puntos a favor:

Pros:1. NetSuite Software is very user-friendly and easy to use with a great user interface.2. It is highly customizable and allows for a great deal of flexibility when it comes to setting up your business processes.3. Integration with existing business processes is easy.4. The software provides a wide range of features that make it a powerful tool for managing your business operations, such as financials, inventory, customer service, and analytics.5. It is highly secure, with multiple layers of authentication and encryption to protect sensitive data.6. The customer support team is very helpful and knowledgeable.7. It is cost-effective and provides excellent value for money.

Contras:

One of the biggest drawbacks of NetSuite Software is its lack of customization options. While some users may appreciate the comprehensive out-of-the-box solution, others may find the limited options restrictive. Additionally, integration with existing systems can be difficult and time-consuming, and there is a lack of support for users attempting to integrate the software with their systems. In addition, the software can be slow and unresponsive at times, and some features are difficult to access or use. Overall, users may find that the product is not as user-friendly as they would like.

Respuesta de Oracle

hace 4 días

Thanks for taking the time to leave a review, Devendra! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mohamed
Mohamed
Chief Accountant en Egipto
Usuario de Linkedin verificado
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

NetSuite is good program

4.0 hace 3 semanas Nuevo

Comentarios: I have been working with NetSuite for about a year now and it has been an amazing experience. NetSuite is one of the most powerful and versatile ERP systems available today. It is also very easy to use, which makes it a great option for companies of all sizes.

Puntos a favor:

Payroll and human capital management tools that are integrated with other apps in the suiteAutomated reconciliation processes, which allow you to reconcile data from multiple systems at onceAn intuitive interface that makes it easy to use even if you're not an expert in accounting or finance

Contras:

It's expensive — NetSuite has several different pricing plans based on the number of users you need and the features you want. The most basic plan costs $15 per user per month; the most comprehensive plan costs $18 per user per month. You can also pay on an annual basis instead of the monthly one. These prices may seem reasonable compared to other accounting software, but they're still higher than what many small businesses are willing to spend on accounting software.

Respuesta de Oracle

hace 3 semanas

Thanks for taking the time to leave a review, Mohamed! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Andrei
Andrei
Data Scientist en Brasil
Usuario de Linkedin verificado
Administración educativa, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite is a full features software made to suit the needs of big teams.

5.0 hace 2 meses Nuevo

Comentarios: NetSuite is feature rich and fully customizable, the amount of information it has may be unnecessary for small business, but it is definitely the solution for big teams/companies that are in a state of disorganization.

Puntos a favor:

NetSuite is highly customizable and offers a huge amount of features.

Contras:

It is extremely overwhelming and confusing at first.

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review, Andrei! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Wesley
Wesley
Supply Chain Analyat en EE. UU.
Usuario de Linkedin verificado
Logística y cadena de suministro, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Better the longer you use it!

5.0 el mes pasado Nuevo

Puntos a favor:

The more expertise we gain, the more functionalities we are able to leverage at my workplace. Automated saved searches and purchase order generation have been really helpful.

Contras:

There is a large learning curve. And it seems like we probably use only 40% of Netsuite’s capacities while still paying the full price for the product.

Respuesta de Oracle

el mes pasado

Thanks for taking the time to leave a review, Wesley! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

hussein
hussein
seals en Egipto
Usuario de Linkedin verificado
Producción de alimentos, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Very good for small businesses.

4.0 hace 4 semanas Nuevo

Puntos a favor:

Very good for small enterprises. It transfers mathematical transactions to the ledger with multiplication accounts, invoices and revenue analyzes, and is subject to development and the development of new featuresThe software is very useful and can provide you with all the required information at the click of a button.

Contras:

There are too many unexpected error messages and error messagesOther departments complain about it every day including production, engineering and purchasing

Respuesta de Oracle

hace 3 semanas

Thanks for taking the time to leave a review, Hussein! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brittany
BDR en Canadá
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Netsuite review

3.0 hace 4 semanas Nuevo

Puntos a favor:

I honestly can’t think of anything I liked about this software

Contras:

Records were diluted and hard to maintain

Respuesta de Oracle

hace 4 semanas

Thank you for taking the time to leave a review, Brittany. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Fahmy Farhath
SUPPLY CHAIN CORDINATOR en Arabia Saudita
Artículos deportivos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

review - Alhayath Investment (SPORTA/BLUE/FAA SPORTS)

5.0 hace 6 meses

Comentarios: its a very pleasant experience, because i use to work long ours before to day to day tasks and generate reports, now all information's are at finger tips at a click of a button

Puntos a favor:

The ese of the dashboard arrangement and the easy and structured flow of information. Also have key information's related to my official e mail by Net Suite. Before use of Net suite we use to doo all supply chain coordination's and stock management, delivery issuing, order tacking by semi Manuel and had too much paper work on a daily basis. Once net suite was implemented during transition period and now the process is at very much ease, also currently day to day work is easy and information's for conclusions are at finger tips. As a final word, our total supply chain and finance processing, including and warranty information's back tracking has become a very easy and structured process of ease.

Contras:

I really cannot think of any cons, because our implementations team could always customize the s/w as our needs, so its a very smooth operation

Respuesta de Oracle

hace 5 meses

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Seth
Sr. Dir. Operations & Logistics en EE. UU.
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Good ERP for Medium-sized Businesses

4.0 hace 3 meses

Comentarios: Our company switched to NetSuite from using QuickBooks for years. NetSuite is a much more robust software, and what drew us to it was the reporting capability. So far, after 18 months using the product, it's been a challenge to extract the reporting we were sold on. It seems like a classic disconnect between the sales rep and the technical team and/or actual execution. Or, maybe our expectations were just too high.

Puntos a favor:

NetSuite keeps track of our accounting activity well. As NetSuite will tell you, they were built with Finance as their first priority. The software is a single source of truth for the majority of our business activity.

Contras:

There's a steep learning curve for getting the most out of the software, specifically around reporting. And there is literally no support from the NetSuite team unless you pay big quarterly fees for their Advanced Customer Support on top of the regular software costs. It seems like the NetSuite team would want you to be equipped to properly use the full functionality of the software, but they don't seem incentivized to proactively educate and/or support their clients. This is not to say competitors will do any better. In fact, I believe NetSuite offers the most value as an ERP to medium-sized businesses.

Respuesta de Oracle

hace 3 meses

Thanks for taking the time to leave a review, Seth. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

Cody
Controller en EE. UU.
Medios online, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

#1 ERP After Evaluating Many

5.0 hace 2 años

Comentarios: Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Puntos a favor:

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Contras:

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Mahir
Business Analyst en Bangladés
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Very Expensive ERP System

5.0 hace 4 meses

Comentarios: Overall experience was okay but unfortunately we had to stop using it because of the poor product support in relation to the hefty expenses we were incurring.

Puntos a favor:

NetSuite has everything that Business needs to operate and all of it's modules are well integrated. Reporting system also works like a charm

Contras:

It's very expensive to maintain and above all their support takes ages to respond/act. Getting used to this system takes longer time than usual as it's workflows are a bit twitched.

Respuesta de Oracle

hace 3 meses

Thanks for taking the time to leave a review, Mahir! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Andrew
President en EE. UU.
Materiales de construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Integrated Cloud based software simplifies overall control of company

5.0 hace 4 años

Puntos a favor:

The fact that you always have access to all your information and that it is always current. Do not have to worry about the security of my information. System is updated on an ongoing basis. Integrated ERP and CRM. Everyone in the company has access to information regarding their area of responsibility.

Contras:

We have partnered with Netsuites for the long term. We rely on them not to exploit the fact that we are tied in with them on a subscription basis. We have no guarantees with regards to future pricing.

Debbie
sales rep en EE. UU.
Edición, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

NetSuite

4.0 hace 3 años

Comentarios: NetSuite may be great for accounting but not for sales reps. I personally find NetSuite very hard to use to manage my daily calls, prospecting and follow ups.

Puntos a favor:

NetSuite is very good for tracking what has happened. I can log my calls, opportunities, sales, quotes, etc. I can set a call back/follow call. I can log my emails. So tracking information is great.

Contras:

This is a very poor data management system for sales reps. It is not easy to use. I can not pull reports of prospects. I can not create marketing lists/contact lists.

Will
Director of IT en EE. UU.
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

complete ERP product for inventory, financials, and sales

5.0 el año pasado

Comentarios: Overall the experience has been very positive. Our business is growing very quickly and NetSuite has allowed us to manage that growth and has scaled accordingly. We are in our second 5 year term with NetSuite as our ERP software provider.

Puntos a favor:

I like how customizable NetSuite is. It's not great at any one thing, but really good a bunch of stuff. Whatever you need to tailor to your needs is possible.

Contras:

The timeline for implementation. Supposedly they've improved on getting new customers live in a quicker fashion, but for my organization it took over 2 years.

Usuario verificado
Netsuite Project Manager en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

After you climb a steep learning curve, NetSuite is incredibly powerful.

5.0 hace 5 años

Comentarios: We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Puntos a favor:

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated. For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement. For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement. NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations. Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented. It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system. The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Contras:

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system. There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms. There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort. NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating. Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone. Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included. Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

Efrain
Logistics Engineer en EE. UU.
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Powerful ERP

5.0 hace 3 años

Comentarios: It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.

Puntos a favor:

The most important reason why we switched to NetSuite is that it allows you to access in any computer, anywhere, without having to be connected to the organization's network. This allows you to get work done at home, when needed. It has a lot of logistics modules based on your needs, like financials, human resources, manufacturing management, inventory, management, sales, management and purchasing management, among others. For my particular area of work, inventory management is great and is better than its competitors

Contras:

Modules are restricted to different areas within the organization but sometimes you need a function or tool from a module you don't have access to. In this case, you have to contact the administrator and ask for permission, making the process a bit tedious. Reports' designs could be slightly better and allow more customization.

Eduardo
Eduardo
Field Marketing Specialist en EE. UU.
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

An extensive system that needs to be onboarded correctly

5.0 hace 11 meses

Comentarios: NetSuite's user accounts and permissions make it easy to keep track of who has access to which information. When we look at a transaction's history, we can see the dates and usernames of the persons who made changes to it. When a transaction is made available for usage in the real world, the number of persons who must authorize it can be reduced. This is an excellent training aid. These measures have slashed our time and effort significantly.

Puntos a favor:

NetSuite, a flexible and extensible platform, can meet the ERP needs of most businesses. It's an intriguing ecosystem in which multiple vendors perform some of the functions of NetSuite while being supported by NetSuite. Using the extensions provided, we were able to build a platform that works well for our organization. There is a wealth of information available for people of all skill levels. Directly from the corporation, I've seen some of the best help resources I've ever seen. The application is simple to use and has a multitude of personalization options. Several improvements to the reporting capabilities have been made to make the Workbooks section more accessible to non-technical users.

Contras:

NetSuite isn't the easiest program to use, but it isn't the most complex either if you want to use it. A big overhaul is needed in the presentation of data in reports, which appear and feel dated. Finally, NetSuite is a pain to use because of its clunky interface and shoddy design. NetSuite users should seek out other NetSuite users and learn from their experiences to avoid making the same mistakes.