15 años ayudando a las empresas mexicanas
a elegir el mejor software

Sobre NetSuite

La gestión empresarial de NetSuite gestiona las finanzas, el CRM, el inventario, la cadena de suministro con un sistema totalmente integrado.

Descubre más sobre NetSuite

Puntos a favor:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Contras:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Valoraciones de NetSuite

Evaluación media

Facilidad de uso
3.8
Atención al cliente
3.7
Funcionalidades
4.1
Relación calidad-precio
3.8

Probabilidad de recomendación

7.5/10

NetSuite tiene una valoración global de 4.1 estrellas sobre 5 según las 1,531 opiniones de usuarios de Capterra.

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Filtrar opiniones (1,531)

Apeksha
Sr Accounting Manager
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best ERP out there

5.0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de video
Elizabeth
Elizabeth
Senior Solutions Consultant
Usuario de Linkedin verificado
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Has bugs for such a powerful, expensive program

3.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de video
Usuario verificado
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Grandes posibilidades de personalización!

5.0 el año pasado

Comentarios: A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor:

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Contras:

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Gestión de recursos empresariales con en la nube

4.0 el año pasado

Comentarios: NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Puntos a favor:

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Contras:

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Alternativas consideradas: SAP Business ByDesign, Sage Intacct, Odoo, Dynamics 365 y Acumatica Cloud ERP

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Miguel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Yosue
Yosue
Diseñador Web en Chile
Usuario de Linkedin verificado
Desarrollo de programas, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Muchas caracteristicas pero muy lento

3.0 hace 8 meses

Comentarios: Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Puntos a favor:

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Contras:

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Respuesta de Oracle

hace 6 meses

Thanks for taking the time to leave a review, Yosue. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

Katalina
Ing. Sistemas en Colombia
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es esencial

4.0 hace 11 meses

Puntos a favor:

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Contras:

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

Respuesta de Oracle

hace 11 meses

Thanks for taking the time to leave a review, Katalina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Osvaldo
Ing. Electrico en Colombia
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

NetSuite Es lo que buscaba

5.0 hace 11 meses

Puntos a favor:

Es una herramienta demaciado util, intuitiva y completa.

Contras:

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Respuesta de Oracle

hace 11 meses

Thanks for taking the time to leave a review, Osvaldo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Iván
Iván
Desarrollador Web Full Stack en Perú
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Netsuite, agil y efectivo.

5.0 hace 2 años

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Contras:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Ivan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jordi
Jordi
CEO en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Un muy buen ERP para grandes Industrias y clientes

4.0 el año pasado

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Contras:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Jordi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Erika
Analista en México
Banca, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

El mejor ERP en nube

5.0 hace 3 años

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Contras:

La implementación es complicada, pero una vez instalado es de gran utilidad

Jerson
Tecnico de Campo en Ecuador
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Estrategia d mano

4.0 hace 2 años

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Contras:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Jerson! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Michelle Lyn
Michelle Lyn
Virtual Assistant and Social Media Manager en Filipinas
Usuario de Linkedin verificado
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Netsuit for K's

5.0 hace 2 meses Nuevo

Comentarios: So far, everything is going well. Of course except for the signal issues and database access I mentioned above. But overall, my use of the netsuite app really helps us to efficiently communicate with potential customers with ease. And makes us sure everything is logged and well documented

Puntos a favor:

I like that we are able to communicate to our current and potential clients, as well as to our suppliers without hassle. All info, templates and previous conversations are in one placem If another person is going to attend to their concerns, no need for lots of instructions, just need to go through netsuite and everything is there. It also has lots of features that I didn't expect. Especially the trend and reporting analysis, it helps us see how many customers we are serving so we can better manage them. We can also get back to the last task the previous user has worked on. If any problem occurs, rhe customer service is ready to help and is very accommodating.

Contras:

I just love the app. Only that i sometimes have poor signal when I'm at an remote area. The problem is that the database cannot be uploaded when theres no signal. So if I needed to go through my tasks or call a customer, I need to go to a place where the signal is good so i can do that.

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review, Michelle! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

John
Ecommerce and IT management en RU
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Netsuite for Ecommerce

5.0 la semana pasada Nuevo

Comentarios: Would highly recommend, is a learning curve like any new system. definitely worth while moving too if your looking for progressive expansion

Puntos a favor:

Full customization to handle drop ship and on hand stock, Security systems in place. workflows to enable automation to be setup. integrations with other platforms such as Yooz

Contras:

scripting knowledge is required one you get past basic customization, which if your unsure can be costly.

Alternativas consideradas: Zendesk Suite

Razones para elegir NetSuite: Growth of the business and to allow for an all in one with website control package.

Software anterior: Sage 100

Razones para cambiar a NetSuite: Customization and all in one package with an abundance of support options, which would facilitate cost saving and growth with the business.

Respuesta de Oracle

hace 5 días

Thanks for taking the time to leave a review, John! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Alanna
Director of Operations en EE. UU.
Energías renovables y medio ambiente, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Better than the alternatives, but only slightly

3.0 hace 4 semanas Nuevo

Comentarios: Overall we've found gains working with Netsuite, but it took about 18months before it was really integrated in our organization and I still question whether some of the gains are worth the drawbacks.

Puntos a favor:

Netsuite has helped with financial transparency in our company, tying our inventory in with our accounting better than our previous system.

Contras:

Interface and templates are terribly outdated and difficult to edit / improve. Netsuite is a big investment for our size company but we feel small to them, as customer support has been hard to come by.

Alternativas consideradas: Salesforce Sales Cloud

Razones para elegir NetSuite: Didn't effectively tie inventory management with accounting.

Software anterior: QuickBooks Online

Respuesta de Oracle

hace 4 días

Thank you for taking the time to leave a review, Alanna. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Gary
Netsuite consultant en RU
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very comprehensive accounting functionality and a pretty rounded ERP.

5.0 hace 2 meses Nuevo

Comentarios: In general I love Netsuite and how flexible it is for addressing the needs of the vast majority of customers.

Puntos a favor:

How easy it is to customize without need for expensive resources and the vast majority of the accounting functionality works out of the box.

Contras:

Whilst it’s good to see new functionality delivered with every release, more effort should be made to address existing enhancement requests, some of which have been open for more than a decade.

Alternativas consideradas: SAP Business One

Razones para elegir NetSuite: For multiple subsidiary and currency functionality

Software anterior: EXACT

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review, Gary! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

David
IT Support en EE. UU.
Maquinaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Net-suite Review

5.0 hace 2 meses Nuevo

Comentarios: Overall, our experience with NetSuite has been highly positive. The platform has significantly improved our inventory and order management processes, providing us with real-time visibility into our operations and helping us streamline our workflows for greater efficiency and accuracy. While there was a learning curve during the implementation process, the benefits we have gained from using NetSuite have far outweighed any initial challenges. We are extremely satisfied with the platform and its impact on our business.

Puntos a favor:

What I liked most about NetSuite was its comprehensive suite of inventory and order management features, which provided real-time visibility into our inventory levels, streamlined our order processing, and helped us optimize our warehouse operations for greater efficiency and accuracy.

Contras:

What I liked least about NetSuite was its initial complexity and the learning curve associated with setting up and customizing the system to meet our specific business needs. Additionally, the cost of implementation and ongoing maintenance could be prohibitive for some businesses.

Alternativas consideradas: Microsoft SQL Server

Razones para elegir NetSuite: QBDT was unable to keep up with the growing needs of our business. Net-suite offered greater scalability, allowing our business to grow without outgrowing the software.

Software anterior: QuickBooks Enterprise

Razones para cambiar a NetSuite: Because of the following reasons: scalability, advanced features, integrated platform, real-time visibility and its cloud-based solution.

Respuesta de Oracle

hace 4 días

Thanks for taking the time to leave a review, David! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Matthew
Netsuite administrator en RU
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Ren skin care review

4.0 hace 2 meses Nuevo

Puntos a favor:

Ease of use and ease of customization. Large eco system of related products.

Contras:

Slow customer support and slow to respond to list of enhancement requests.

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review, Matthew! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Edward
Financial accountant en RU
Banca, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Edward Hale Allica Bank

5.0 hace 2 meses Nuevo

Comentarios: Was difficult to get the hang of at the begging but once you are familiar it can be a really useful tool. WORTH DOING THE TRAINING

Puntos a favor:

The ability to customize reports . Save searched functions, email reminders from the system

Contras:

It can be difficult to know what fields relate to what, a better list of exactly what fields contain what information.

Wes
Wes
Principal Software Engineer en EE. UU.
Usuario de Linkedin verificado
Software informático, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite is great for Worker Task Scheduling

4.0 hace 2 semanas Nuevo

Comentarios: NetSuite was the easiest ERP Software to learn and use.

Puntos a favor:

It is highly intuitive, easy to learn how to accomplish your objectives in minimal time.

Contras:

It is expensive, pricing and packaging should be more flexible so as not having to pay for functions you don't require.

Respuesta de Oracle

hace 5 días

Thanks for taking the time to leave a review, Wes! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Liz
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite seems to want my business to fail rather than succeed

2.0 el mes pasado Nuevo

Comentarios: The decision to move to NetSuite was difficult. It was extremely expensive for our small company (4 of us at the time), but the features were robust and we felt like it could grow with us. We were talked into additional features at added costs (Premium Support and ACS) that we have regretted purchasing (they were unable to delivery anywhere close the value promised, mostly because of bureaucratic processes that only served to waste our time). NetSuite does not care at all that we are unhappy customers. I like to think of our service providers as being part of my team -- they will help me succeed and in turn that will help them succeed. NetSuite does not care at all about whether we are successful, and instead seems only to want to squeeze every last penny out of us. At this point we have spent so much time and money on NetSuite that we are reluctant to move our business. We keep hoping that our investment will one day pay off, but are usually left cursing NetSuite rather than praising it.

Puntos a favor:

NetSuite has a lot of capabilities. I am confident that if we invested enough in the system, it could handle all of our needs.

Contras:

NetSuite is clunky and not user friendly. It is not designed for small business, where each employee wears multiple hats. We are 7 people, and most employees have to switch between roles daily to accomplish their goals. When we reach out to NetSuite for help or suggestions, they do not treat the relationship as a service provider who wants us to grow and be successful. Instead, they try to squeeze every dollar out of us. They consistently under-deliver on time-sensitive outcomes, and try to sell us upgrades we don't need and can't afford. Our account manager is delightful, but has no authority to help us in any capacity. Every B2B transaction is extremely difficult (including us paying NetSuite). When we try to lean in on NetSuite services, we find they are unable to deliver what was promised, and are unwilling to negotiate or apologize for their own shortcomings and mistakes.

Respuesta de Oracle

hace 4 días

Thank you for taking the time to leave a review, Liz. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Usuario verificado
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Transitioning to NetSuite as the business grows.

4.0 hace 2 meses Nuevo

Puntos a favor:

NetSuite offers true MRP for the Manufactuirng company that has outgrown spreadsheets or other informal processes. With the added integration of CRM, Projects, etc. it is possible to migrate several systems into one integrated solution.

Contras:

Migrating from another financial system is difficult and tedious. Garbage in - garbage out so it must be done well. If you are just starting a new business, it might be worth thinking of the future and implementing something like NetSuite from the start rather than starting with something simpler and then migrating.

Respuesta de Oracle

hace 2 meses

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Adeoye
CFO en EE. UU.
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Cloud Based System

5.0 hace 5 años

Comentarios: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Puntos a favor:

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Contras:

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Alternativas consideradas: Sage Accounting

Razones para elegir NetSuite: The old system was outdated and could not longer provide us with the things we needed.

Razones para cambiar a NetSuite: In Netsuite's pitch they just had more to offer. They met with us in person, showed us the product, and just made a better connection.

Mauro
Mauro
IT Manager en Canadá
Usuario de Linkedin verificado
Ropa y moda, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite SuiteCommerce is Powerful But Pricey

5.0 hace 2 años

Comentarios: We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.

Puntos a favor:

SuiteCommerce offers all the features you need for a successful eCommerce implementation.

Contras:

The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.

Alternativas consideradas: Shopify Plus

Razones para elegir NetSuite: We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.

Software anterior: AspDotNetStorefront

Razones para cambiar a NetSuite: We had little option but to agree to implement SuiteCommerce for the division it was to be used for.

Federico
Federico
Great ERP for Small and Medium companies en Uruguay
Usuario de Linkedin verificado
Banca, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great product for a Small / Medium Bussiness

4.0 hace 2 años

Comentarios: Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Puntos a favor:

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Contras:

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Alternativas consideradas: SAP S/4HANA Cloud

Razones para elegir NetSuite: We needed better integration and customer support.

Software anterior: Odoo

Razones para cambiar a NetSuite: I knew NetSuit which improve my project to succedd

Joannie
Financial Analyst en Canadá
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Overall a great accounting software for medium-sized businesses

4.0 hace 2 años

Comentarios: Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Puntos a favor:

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Contras:

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Alternativas consideradas: Sage Intacct

Razones para elegir NetSuite: We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.

Software anterior: Sage 50cloud Accounting, QuickBooks Enterprise, QuickBooks Online y Microsoft Excel

Respuesta de Oracle

hace 2 años

Thanks for taking the time to leave a review, Joannie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brendan
CIO en EE. UU.
Gestión de inversiones, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Effective Cloud-Hosted ERP

4.0 el año pasado

Comentarios: As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.

Puntos a favor:

Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.

Contras:

NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.

Alternativas consideradas: Sage Intacct

Razones para elegir NetSuite: We are a public holding company, so QuickBooks was not going to cut it long-term for the level of professional process and audit controls we needed.

Software anterior: QuickBooks Enterprise y QuickBooks Online

Razones para cambiar a NetSuite: We looked to peer advice and it pointed us to NetSuite.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Brendan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Andrea
Director of Accounting en EE. UU.
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

New to Netsuite 4 years ago - recommend over SAP alternative

5.0 el año pasado

Comentarios: We use Netsuite everyday for everything from procure-to-pay to order-to-cash, as well as other general accounting functions (journal entries, inventory management, budgeting, etc). Our experience has been good and I think Netsuite is a great value for the money compared to competitors that I've used in the past.

Puntos a favor:

I previously used SAP in addition to smaller and more dated ERP systems. I think Netsuite is a great value for the money, especially compared to SAP. The dashboards are nice and you can really get great value out of dashboard customization. Our implementation with the Netsuite team was a little rocky, and I think that the implementation team should work more with companies to see what's more valuable to them in order to guide users to dashboard and report customizations that will make their daily work easier and more efficient.

Contras:

A lot of things aren't included in the main package and are available for purchase as an add-on. One example is the fixed asset module which, to me, should be included in the basic package. There are reports that I wished were more easily filtered within Netsuite, but we instead have to export them to Excel in order to filter them to the data we need. (This may be something customizable, but again, we weren't given much guidance on customizations and have worked through that on our own).

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Andrea! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite