Sobre Confluence

Confluence es un espacio de trabajo abierto y compartido que conecta a las personas con las ideas y la información que necesitan para hacer su mejor trabajo.

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Puntos a favor:

It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

Contras:

Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

Valoraciones de Confluence

Evaluación media

Facilidad de uso
4.1
Atención al cliente
4.2
Funcionalidades
4.3
Relación calidad-precio
4.3

Probabilidad de recomendación

8.1/10

Confluence tiene una valoración global de 4.4 estrellas sobre 5 según las 1,984 opiniones de usuarios de Capterra.

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Danilo G.
Responsable Seguridad IT en Argentina
Comercio minorista, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence un complemento ideal para Jira y Jira Service Desk

5 hace 4 semanas Nuevo

Comentarios: La verdad me sorprendió notablemente cuando lo probamos.
Ya llevamos tres años utilizándolo con más de 500 licencias, y sinceramente se volvió fundamental junto a Jira y Jira Service Desk para el equipo de Service Desk.

Puntos a favor:

Fácil de integrar con múltiples aplicaciones, desde las nativas hasta las third party. Sencillo para su uso. Y excelente herramienta para administrar una Knowledge Base, tanto para su uso interno como para usuarios finales.

Contras:

La segmentación de permisos está dividida sobre el usuario y sobre el documento. Lo cual complica la administración de perfiles, dado que son múltiples puntos control de permisos (panel de usuario y panel de documento en sí).

Erick israel L.
Product Manager en Guatemala
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Mi experiencia con Confluence - Uso diario

5 hace 12 meses

Comentarios: Genial

Puntos a favor:

Antes de documentar en Confluence estuvimos luchando con herramientas que nos permitieran llevar un control eficiente de nuestros procesos y actividades. Eventualmente nos decidimos por Confluence y creo que es de lo mejor que nos ha pasado. La capacidad de documentar cualquier tipo de tema en cualquier formato es increíble, desde documentación de código hasta descripciones comerciales.

Contras:

Hasta el momento no puedo identificar alguna funcionalidad que me genere ruido, sin embargo una integración con herramientas como Data Studio podría ser genial.

Jess V.
Security en Ecuador
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Muy buena opción

5 hace 8 meses

Comentarios: Muy buena herramienta para trabajar como intranet empresarial.

Puntos a favor:

Mantener centralizada la documentación de los procesos es muy importante por lo que la herramienta permite mantener actualizada la información y compartir con los empleados los procesos actualizados.

Contras:

Falta reportería de la gestión documental con la que se trabaja para no duplicar la data que se encuentra en la plataforma.

Dante F.
Jefe de Operaciones en Argentina
Externalización/deslocalización, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

toda tu información

4 el año pasado

Comentarios: Logramos tener organizada la información en un solo sitio para toda la organización, los artículos son accesibles, el buscador es confiable.

Puntos a favor:

sencillo y fácil de usar. se puede acumular mucha info. es accesible para todos.

Contras:

subir archivos podría ser más sencillo, pasa que a veces hay que dar permisos

Shefali M.
Shefali M.
Customer Support Executive en Canadá
Usuario de Linkedin verificado
Comercio minorista, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent Documentation, Content management and collaboration platform

5 hace 3 semanas Nuevo

Comentarios: Confluence is a great tool for document and content management and also helps in team collaboration.

Puntos a favor:

Product and Project Documentation management, Team Collaboration, Content management, integration with Jira, Draw.io

Contras:

Cannot use it as a document file storage and also no workflow mechanism for document reviews and approval.

Jelle J.
Software Developer en Países Bajos
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great to share knowledge within teams

5 el mes pasado Nuevo

Puntos a favor:

Confluence has a lot of functionalities, therefor it will probably be possible to have all your documentation in only this one place (which is great).

Contras:

It can be difficult to navigate within big documentation projects.

Alternativas consideradas: Microsoft OneNote

Razones para cambiar a Confluence: OneNote did not support all the needed functionalities. Also Confluence works better with multiple people working in the same files at the same time.

Usuario verificado
Producer en EE. UU.
Usuario de Linkedin verificado
Medios de difusión, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Not great -- a bit old in style

3 el mes pasado Nuevo

Comentarios: I use Confluence simply to receive files from another organization. It's another organization hosting the files and not me so it's possible my poor experience with it is just the other organization poorly managing what's available to them. But I can only go based on my experience.

Puntos a favor:

The bottom line with this software is that it allows me to access what I need to access. So in that aspect it's good. Obviously if I couldn't get what I wanted, we'd have a real problem. I can get what I want though. But that of course is the bare minimum

Contras:

I think the interface is a bit outdated. It's simple, but almost too much so to the point where you'd think it was like a website built in the 1990s. Very basic, with a bunch of links to get to where you want to go. It's not intuitive at all and it's a bit annoying to navigate.

Usuario verificado
Technical Operations Manager en RU
Usuario de Linkedin verificado
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Notes and Document Management for Pros

5 hace 4 meses

Comentarios: Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

Puntos a favor:

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

Contras:

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

Alternativas consideradas: Microsoft OneNote y Google Docs

Razones para elegir Confluence: Confluence was cleaner and more agile with a clear collaborative value over other products.

Software anterior: Evernote Teams, Asana y HubSpot CRM

Razones para cambiar a Confluence: The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.

Nhan N.
Nhan N.
Software Engineer en Vietnam
Usuario de Linkedin verificado
Banca, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Standard for enterprise

5 hace 2 semanas Nuevo

Comentarios: Confluence is considered standard in enterprise space. We have over 1000+ pages in Confluence space and some workflow built around it. It works well for us in most use cases. We use Confluence for all kinds of documentation: deployment signoffs, release notes, technical documentation. However, it does not perform well on large space and complex pages. Search and Sidebar navigation can have some improvements as well.

Puntos a favor:

Rich third-party integration: I mainly use Confluence to write technical proposals, which have a lot of diagrams. Confluence support many diagram software which allows me to embed the diagram directly into the page.

Contras:

Performance: Sometimes it takes a lot of time just to load a page, I have to take several refreshes to load the page correctly, especially pages with images and embedded content (e.g diagrams). The search feature does not work very well, with a large space, it usually returns too many results, without extra filter, it is difficult to find the right content. Most of the time, I ended up asking my colleagues to find the page I want.

Usuario verificado
Data Scientist en EE. UU.
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Confluence

4 el mes pasado Nuevo

Comentarios: Overall think Confluence adds a lot of value to our organization because we have a way to access information.

Puntos a favor:

We use Confluence a lot for internal documentation of methods as well as for things like HR information that various people in the company may need to look up. Great to have an internal source of truth to turn to when I need help before bothering everyone.

Contras:

I think the search could be improved. There are a lot of irrelevant pages that come up when I'm searching, and sometimes the page I am actually looking for is far down in the results. I end up bookmarking pages that I want to visit frequently in order to find them easily.

Enrico G.
Enrico G.
Language Technologies Specialist en Italia
Usuario de Linkedin verificado
Traducción y localización, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A powerhouse for your KB needs

4 hace 4 semanas Nuevo

Comentarios: We needed a tool in which to write all of our customer information with security and ease of access in mind.
Confluence was just the way to go.

Puntos a favor:

Confluence sets the bar for Knowledge Base system. The possibilities are endless, you can organize and publish your knowledge assests easily and effectively.

Contras:

The user interface could use some revamp and some AI system could be implemented to make the whole system smarter. A bit on the expensive side.

Andreea C.
Andreea C.
Global Partnership Manager en Rumania
Usuario de Linkedin verificado
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The best to organize and collaborate on projects, document processes and scale

5 el mes pasado Nuevo

Comentarios: Multi department collaboration, project management, documentation of processes, updates, announcements.

Puntos a favor:

I was impressed and still am on how much you can do in Confluence. It's easy to integrate with Jira or loom, you add templates, tables, make nice spaces and you even have a personal blog so you can keep the team up to date. it makes news more personal.

Contras:

Well, it was difficult to understand at first. The best is to take a course on agile methodology at first if you are not yet very accustomed to it. then all is clear, but you can find lots of materials online.

Diandra N.
Diandra N.
Personal Business Partnership Staff en Hong Kong
Usuario de Linkedin verificado
Banca, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

extremely useful tool for organizing and aggregating content

4 hace 2 meses Nuevo

Puntos a favor:

Confluence makes it easy to search for data explicitly identified with our organization, rather than sifting through non-essential data. I love that we have a common data space, as this ensures that everyone in the association is receiving/getting from a similar source. This eliminates any clutter that may arise due to different data sources.

Contras:

I wish there were more additional items and ways of incorporating different stages and devices.

Rand A.
Rand A.
Software Engineer en Suecia
Usuario de Linkedin verificado
Software informático, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Useful and easy to use

4 el mes pasado Nuevo

Puntos a favor:

It’s very easy and useful to use it as a wiki

Contras:

It’s not very easy to create diagrams in confluence

Giovanni M.
Document Analyst en Filipinas
Internet, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A wiki like software, Successful Tracking and Project Management

5 hace 4 meses

Comentarios: As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.

Puntos a favor:

-No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies. -I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task. -There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.

Contras:

-Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options. -Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms. -It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword

Tami S.
asst digital merchandiser en EE. UU.
Comercio minorista, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence Review

5 hace 7 meses

Comentarios: I'm in a subdivision within my org that is always changing and updating how we do things, and so do the divisions we work closely with. It's sometimes to difficult to remember the most up-to-date process for something, and we keep our confluence pages buttons up and current, so anytime i need to reference what a current best practice is it's all right there. I do the same for our working partners, so I know who to reach out to when for a specific request, and don't have to play email tag with a bunch of people telling me that's not how XYZ is done anymore.

Puntos a favor:

Confluence makes it so simple to build a knowledge base for your teams. Everything from project timelines, team breakdowns to trainings and procedures & references can be complied and shared out easily. The editing features can help you collaborate with others and the editing notifications come in really handy so you know whenever an update has been made to a page you're following or editing yourself.

Contras:

The navigation, to me, isn't the prettiest thing in the world. I think the overall layout and design look a little dated. This doesn't effect the software itself, but the other tools my team utilizes have more of a modern look and feel to them.

Zuhairah A.
Zuhairah A.
Marketing Communications Specialist en Malasia
Usuario de Linkedin verificado
Internet, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very flexible collaboration tools

4 hace 9 meses

Comentarios: Main issue that we have solved with this software is, sharing and giving access of document to certain user from various department. It help to protect the document and it will give insight if the document has been edited and the editor of the document.

Puntos a favor:

I really like that Confluence is very flexible in managing collaboration of documentation and task. Creating a document and stored it in the cloud storage provided by this platform make the sharing process of the document is very easy and flawless and the document will only circulated inside the software which add more security to the document.

Contras:

The only thing that i have problem with this software is, the full text search is not properly constructed. Too many unrelated search result is returned and that mean it is not accurate. I need to scan the result manually to find the document that i need and that action is taking time and slowing me down.

Julián M.
Full-Stack developer en Francia
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Class-enterprise knowledge base software

5 hace 11 meses

Comentarios: The best thing I achieved using this software was to integrate the concept of knowledge base with my business logic, and it really helped because they have a great documentation for starters, and they don't just learn to use the platform, but the overall concept regarding documentation management.

Puntos a favor:

The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn't have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.

Contras:

The export tools and options you have inside the platform are not good. The data isn't portable, so you can't migrate easily to another platform in case you want. The installation process was complex, but today, they stopped producing self-hosted applications, so you are obligated to use their cloud services, and it can be a problem if the company has a strict data policy, like restrictions in the phisycal storage of the data.

Alternativas consideradas: MediaWiki

Razones para cambiar a Confluence: It's easier to use from a end-user perspective. It stimulates the generation of the documentation inside the business.

Prince K.
Senior Consultant en EE. UU.
Telecomunicaciones, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Documentation Resource and Sharing

5 el año pasado

Comentarios: Confluence is a nice tool to keep documentation organized as long as you remember where you're putting it (bookmarks). The tool is not sophisticated enough to provide ease of mind but it does provide a place to store documentation and the ability to share it or set permissions to intend on the correct people to view the items. Overall I as well as others use it but its also not the best and we all know it can be loads better in terms of features and formatting.

Puntos a favor:

The rich text central location of document storage and the ability to share based on permissions is a nice-to-have tool for large companies or groups. Utilization is tricky as every team or group will use it in their own way and organize their own way so even if you implement this in your company and you're browsing another department's documentation, you will find essentially that it is just their own internal documentation which requires a little bit of a lucky search to find what you're looking for. Essentially this is a glorified document cloud storage which allows version control, permissions, and sharing.

Contras:

It is not much different than say any other software or tool available in this category. It has some nice features like version control and seeing a complete history of who made changes to what along with comments and a social feature to it where you can subscribe but honestly there is so much more potential here especially from a company like Atlassian. I just feel they really dropped the ball here by not implementing better integration with some other apps which are already available. Example is that their spreadsheet implementation is a nightmare. The formatting almost always behaves irradicably and it has the bare minimum when it comes to these spreadsheets. Why not implement at least at the base of other offerings? For a paid product, the level of quality is expected to be much more.

Nadiv T.
Customer Service Emergency Hotline Employee en Países Bajos
Electrónica de consumo, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Confluence: the hub for knowledge management

5 el año pasado

Comentarios: Overall, I use Confluence every day in my work to keep my (and my organization's) knowledge base relevant. I use to it to collaborate with other employees for improving internal processes, as well as for communicating important current info (such as outages or key developments). Confluence is unmatched in its search functionality, and allows my organization to keep its knowledge base completely streamlined.

Puntos a favor:

I use Confluence as a customer service employee. We have a vast amount of procedures for managing internal systems, as well as for applying systems to actual contact with customers. All of these procedures are stored and maintained in Confluence. What helps me the most, is Confluence's super-advanced search functionality. Essentially, I merely have to type in a relevant word, and Confluence will list all the applicable articles. This allows me to find a relevant procedure for a specific situation in seconds. Another important feature to me is the commenting system. I collaborate with users who create and manage articles. When I see info in an article that's outdated or incorrect, I can leave a comment, and the article manager will get a notification. It's easy to collaborate in this way and keep information up-to-date. Lastly, the permission schemes help with keeping editing (or even viewing rights) limited to the relevant users. Within customer service this is important, as there are varying levels of authorization within our organisation.

Contras:

In my opinion, the user experience and readability of the software could be improved slightly. The color scheme of blue/white/black isn't bad, but the layout tends to be somewhat messy. It could benefit from some streamlining, and perhaps more clear demarcation of elements within pages (such as more use of bold / italics, more variance in font size, and use of headers).

Sridhar R.
Chief Technology Officer en EE. UU.
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy and Simple Enterprise knowledge base and document management system

5 el año pasado

Comentarios: Confluence is really good for organizing all of your company/teams requirements related to content, document, knowledge management and file management. Its a must for any company which is dependent on content and content based activities.

Puntos a favor:

From the word go, our team was able to jump start and create a solid knowledge base for our entire enterprise. Being in Education and E-Learning domain - content is the heart of our business. Managing content created by various teams inside company, partner contributions, freelancers content is extremely crucial and critical. Some of the most important features of this product for us are: Document Management, Knowledge base, Version Control System, Structured Pages, Search

Contras:

Confluence product does content related work really well. But that's not enough as we have grown in last 3 years and so are our requirements. Integrations with forms, data collections, Kanban board, tasks etc have become kind of a must rather than good to have features. We are currently on the premium plan and $10 per user for just managing document and collaboration seems little too much, specially when there are products which provide much more for less.

Alternativas consideradas: Dropbox Paper, Asana, Zoho Docs, Drupal y Microsoft SharePoint

Razones para elegir Confluence: Initially we started maintaining and collaborating using Google Docs. With the amount of documents created, it was really getting difficult to manage, tag, structure the content and files around various categories of our educational departments.

Software anterior: Google Docs

Razones para cambiar a Confluence: With confluence managing, creating and organizing content is extremely easy and above all confluence will keep track of all the changes. With easy file uploads, managing documents and creating structured pages will only help create better content.

Luke A.
Luke A.
Client Services en RU
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best knowledge management and wiki out there

4 el año pasado

Comentarios: If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.

Puntos a favor:

Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.

Contras:

It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

Praveen K.
Praveen K.
IT Analyst en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I highly recommend this product for all corporate companies.

5 el año pasado

Comentarios: Overall I'm very happy with this product, without confluence it's impossible to maintain the knowledge article in our team.
It helps everyone across the team. Thanks to the confluence team for such a wonderful product.

Puntos a favor:

It comes with rich features, below are a few features which I personally liked: 1. Documentation: When there are some important knowledge articles that need to be shared with the team, we use this tool. It comes with multiple options to make the page feels catchy and rich, it also allows us to attach the images. 2. Search Functionality: When there are 1000s of confluence pages, and if I want to access the page containing a specific word or a line, the search engine works like a champ it finds the pages almost immediately, this feature really helps me in easing my office work. 3. It displays the name of the person who had created the page and last modified person name, this helps to know whom to reach out to when we need additional info pertaining to the details as written on the page. And if required we can add the approvals, thus whenever someone edits the document without your consent changes won't reflect others until you approve the updates. 4. Like and Comments: Similar to social media, readers can either hit like if they like the content or they can mention their feedback in the comment section, this feature really helped me while suggesting something to the author or express my thanks via a LIKE.

Contras:

There should've been an option to keep the page in draft before publishing it. But unfortunately, there is no such feature in confluence. Apart from this, I didn't find any other flaws in the software.

Jinan S.
Scrum Masters en EE. UU.
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Jira is incomplete without confluence!

4 hace 2 años

Comentarios: Overall, I am very satisfied with the confluence. Multiple architects collectively decided to use that over Sharepoint. The key reason is the seamless integration between these two products (Jira and Confluence). For an example, by simply writing the issue key on confluence page would automatically create the link to Jira ticket while reflecting the status of the ticket. This would allow visibility for Release Planning, while allowing you to write an appropriate decisions such as Go-No-Go on the same page.

Puntos a favor:

Confluence offers pretty good UI for creating excellent documents (requirements or design). It does support pretty much all features of Microsoft word for creating a great documentation. Between all Atlasssian products, if you are tight on budget, I would suggest you to get Jira and confluence combo. It’s indeed great tool combo for the remote agile teams to work together due to their seamless integration.

Contras:

One thing that I loved on the share point that’s not great with confluence is integration with the Microsoft office products. To be very frank, I feel this is not a big drawback as now a days, web interface is pretty much replacing the traditional interface.

Alternativas consideradas: Microsoft SharePoint

Binujaya P.
Software Engineer en Sri Lanka
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best documentation platform

5 hace 2 años

Comentarios: This is amazing software with close to zero disadvantages. It corresponds with Jira which is great, also provides documentation, you can create pages, see notes related to a specific theme, besides pages you can create tables, images, etc. I would recommend this software to anyone who needs a program that creates documentation. Also, they are looking to improve their software by making a lot of updates.

Puntos a favor:

Confluence has a lot of advantages and here are some of them. Confluence is part of Atlassian Suite which is connected with Jira and you can easily integrate them. This software provides a documentation platform for your projects. You can create links to other pages, see other documents that are related to some specific project, also it provides you with different kind of images and charts to make your document more powerful. This software supports everything starting from images, tables, diagrams, charts, whatever you need Confluence has it. Also, another thing that is worth mentioning is that you can see if anyone has made any change to the document and if it has you will get notified.

Contras:

There are not so many disadvantages, to be honest, this is great software, maybe a bit hard for some beginners, but not too hard and you will have to spend some time on this software to know how it works. Another thing that I don’t like is that they are changing Confluence non-stop. They are doing updates most of the time and changing the software. I understand that they need to make changes for better but that can sometimes be annoying because you know something where is it and then they change it and add something else and you have to learn again.