--- description: ¿Qué es y para qué sirve Gingr? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Gingr? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para cuidado de mascotas](/directory/30574/kennel/software) > [Gingr](/software/136469/gingr) # Gingr Canonical: https://www.capterra.mx/software/136469/gingr Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.mx/software/136469/gingr?page=2) > Haz lo que realmente amas en tu negocio de cuidado de mascotas. Gingr ahorra tiempo y dinero y te ayuda a consolidar tu negocio. > > Veredicto: 214 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Gingr? Gingr es perfecto para la mayoría de guarderías e instalaciones de alojamiento para mascotas e incluye fantásticas funciones para peluquerías, formación y comercios minoristas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 214 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Gingr - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 95.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de clientes - Base de datos de clientes - Catálogo de servicios - Citas recurrentes - Confirmations/Reminders - Facturación - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de empleados - Gestión de inventarios - Gestión de la disponibilidad - Gestión de personal - Gestión de reservas - Integración de páginas web - Mensajería SMS - Pagos en línea - Portal de clientes - Programación - Programación automatizada - Recordatorios - Reserva en línea - Seguimiento del cumpleaños de la mascota ## Integraciones (en total: 7) - Broadly - CardConnect - IFTTT - Kisi - Meta for Business - Stripe - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para cuidado de mascotas](https://www.capterra.mx/directory/30574/kennel/software) ## Categorías relacionadas - [Software para cuidado de mascotas](https://www.capterra.mx/directory/30574/kennel/software) - [Software para cuidadores de mascotas](https://www.capterra.mx/directory/30845/pet-grooming/software) - [Programa para agendar citas](https://www.capterra.mx/directory/30757/appointment-scheduling/software) ## Alternativas 1. [Calendly](https://www.capterra.mx/software/148036/calendly) — 4.7/5 (4089 reviews) 2. [Google Calendar](https://www.capterra.mx/software/213340/google-calendar) — 4.8/5 (4063 reviews) 3. [Goldie](https://www.capterra.mx/software/1036086/goldie) — 4.8/5 (1135 reviews) 4. [GoReminders](https://www.capterra.mx/software/154785/goreminders) — 4.8/5 (258 reviews) 5. [Doctoralia para especialistas](https://www.capterra.mx/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews) ## Opiniones ### "Gingr has made my life as a pet parent 10x easier\!" — 5.0/5 > **Louisa** | *18 de agosto de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Highly organized profiles with lots of ways to customize and store information, great in-app reminder system, simple design which makes use efficient > > **Puntos en contra**: There needs to be an easily accessible, and detailed user help page > > I have been SO happy with Gingr\! As a busy pet parent I need my pet's information to be stored in order to quickly book grooming, daycare, etc. and Gingr makes this all possible. ----- ### "Gingr requested review" — 4.0/5 > **Jodi** | *22 de septiembre de 2024* | Veterinaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The report card features are what our clients rave about the most. > > **Puntos en contra**: The newsletter and marketing needs more flexibility and options > > We have had some high and lows with the application and people who are extremely knowledgeable and others who are not. But overall we just want them to make it right when mistakes occur and they have consistently done that for us. ----- ### "Customer service is horribly lacking" — 1.0/5 > **Kara** | *7 de enero de 2026* | Servicios para el consumidor | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: We love how customizable the grooming calendars/appointment set up is. We have multiple groomers and they all take their dogs at different times, some in blocks, some not. This was the only software I could find at the time we were looking that would accommodate our complex scheduling choices. > > **Puntos en contra**: The customer service has degraded to the point that the software cannot be recommended. We cannot get a person to help with even urgent matters and support tickets seem to be going unanswered. Currently our system SMS messages are not consistently being sent and there is no way to know which ones actually went to the customer. The Communications portion of owner records show the message as having gone but nothing is shown as sent in History, even if it was sent. It is a total mess that has undermined our customers' trust in us. > > The first two years were pretty good. That last year has been a series of issues that go unresolved. ----- ### "Couldn’t run our business without it" — 4.0/5 > **Aileen** | *27 de abril de 2023* | Veterinaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Being able to check in from anywhere is invaluable to me. The software is incredibly deep with a lot of settings and options etc. > > **Puntos en contra**: Gingr is really glitchy. There’s constantly small things here and there that are issues or aren’t working correctly or whatever which is frustrating, especially considering what we pay per month. > > We’ve had Gingr for approx 5 years now and could not do our daily business without it. Customer service on chat has always been pretty good and the onboarding and setup was very thorough. ----- ### "I wouldn't rate this software in the top ten" — 1.0/5 > **Tiffany** | *4 de noviembre de 2025* | Veterinaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: This software should not be in the top ten. As a customer, I can tell you that something has seriously shifted in our experience using this product. Please read on. > > **Puntos en contra**: Customer service was eliminated, only AI chat bots now. Customer portal is very disliked by our clients; is clunky and non intuitive. Gingr behaves as a merchant card (swipe fee) middle man unfairly adding costs to your business. > > Did this company sell to the dark side\!? What happened\!? Customer service is now at the bottom of their list (one can only draw this conclusion; they have become entirely unreachable-- I mean, you can't even reach their sales team\!). If you are looking for pet industry software, I recommend looking elsewhere as Gingr's fees keep going up and service has drastically declined to pretty much non-existent. And the worst part--they have a behind-the-scenes handshake with a couple of merchant card companies (Cardpointe, and I think Stripe). Gingr will impair your level of software performance if you don't use one of their partners (Gingr won't push invoice transactions to your merchant card machine anymore unless you use one of their partners). So you keep paying more in subscriptions and they add a little pad for themselves on the merchant card side. They make decisions to add/subtract onto your swipe fee percentages; yes, I know because I called to complain a couple of years ago and they so-called negotiated with me to bring down our percentage,. . . because I'm a good customer and we had a lot of transactions . . . imagine that? What? Is this legal? This doesn't feel like the pet industry software we originally signed up for three years ago, it feels like it has become more of a greedy corporate shell of bots, feeding off of increasing your subscription fees and carving off merchant card fees. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.mx/software/136469/gingr?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/136469/gingr) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados