17 años ayudando a las empresas mexicanas
a elegir el mejor software
Sobre Paymo
Paymo es una solución en línea con todas las funciones dedicada a empresas y autónomos que trabajan en proyectos para gestionar estos proyectos de principio a fin.
The customer support is RAPID and knowing that I'm speaking to good humans is that authentic extra that many other platforms lack.
The timeline for viewing schedules was very hard to use and my team and I just oped to ignore our managers push to use Paymo's timeline scheduling and use google calendar.
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Rentabilidad
Comentarios: La verdad que llevo con Paymo desde 2008, muchos años... y siempre digo que si no mides la rentabilidad de los proyectos estás muerto, de qué nos sirve vender y hacer muchos proyectos los cuales perdemos horas o mejor dicho dinero... es alucinante ver como las horas pasan y si no haces nada por controlarlo o revisarlo tu negocio te aseguro que va durar poco.
Puntos a favor:
La versión desktop es una herramienta muy rápida, con buscares muy potentes y la UX muy bien trabajada. Y para la ficha del proyecto hay muchas opciones para su gestión, así como la API.
Contras:
El APP es algo que es muy complejo de usar, no por lo que puede hacer sino por su usabilidad. También el Dashboard es muy básico y sencillo que aporta muy poco.
Completo, estructurado y facil de usar
Comentarios: Tenemos una buena experiencia, nos ayuda a mejorar la organización de los proyectos legales, enriqueciendo el software con las integraciones que permite.
Puntos a favor:
Facilidad de uso, adaptación del idioma, libre elección de menús y funcionalidades, soporte-servicio y costo asequible
Contras:
App movil puede involucrar mayores funcionalidades
Respuesta de Paymo
hace 4 años
Garcias, Jorge! Indeed, the mobile app will include more collaboration features such as task assignment and comments with the next release, stay tuned :)
Paymo - Día a día
Puntos a favor:
Genial para controlar los tiempos, lo uso a diario.
Contras:
Al introducir tiempos, a veces se mueven los bloques de tiempos.
Me gusta como funciona
Puntos a favor:
Me gusta como funciona el time tracking, es lo unico que he usado pero está ok
Contras:
Tener que usarlo por obligacion por mi empresa
Buena app para manejar los tiempos
Puntos a favor:
Muy útil para el manejo de los tiempos y organización de proyectos.
Contras:
En general, me gusta todo de Paymo y me es muy útil
My time and sanity saver!
Comentarios: I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.
Puntos a favor:
Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!
Contras:
I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)
Respuesta de Paymo
hace 4 años
Thank you, Jelena <3 Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access. Cheers, Marcel
Alternativas consideradas:
Excellent task- and time tracking software for small agencies
Puntos a favor:
Task management and time tracking is baked into ONE system so you pay once, not for two different systems. Easy to use like Asana, but packed with more functionality, like Clickup – but much better than either.
Contras:
Paymo can’t (yet) set a price per word for invoicing articles, and due to legal requirements in the UK, I have to export invoices to Quickbooks and send them from there rather than directly from Paymo.
Monopolize you cause you can't export ANYTHING easily
Comentarios: Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.
Puntos a favor:
Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all! If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system! You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!! If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!! I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!
Contras:
Can't export anything unless you have a developer standing bye. System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!) Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!
Respuesta de Paymo
hace 5 años
Hi Cameron, Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something. Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only. However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API. And no, we're no bots, and don't force anyones hand to make a sale.
Alternativas consideradas:
Unveiling the Power of Paymo's Project Management Suite
Puntos a favor:
Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.
Contras:
While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.
Alternativas consideradas:
Valuable Addition to Business
Comentarios:
Great experience, and had issues with invoice templates, but received an update from support and the issue was fixed within 10 minutes.
The time I have saved this year is immeasurable.
Puntos a favor:
Priced to replace the free versions of the software. Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process. The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker. Archiving completed projects allows quick filtering of only the important things. Time reports allow a quick insight into what is still to be invoiced.
Contras:
I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.
Alternativas consideradas:
Scale up with Paymo
Comentarios: Wonderful. Highly recommended and can vouch from consistent use that it’s worth it
Puntos a favor:
An excellent resource for companies wishing to scale up and manage efficiency and quality. Remove the stress and focus on what you do best
Contras:
The project management can get in the way of itself and isn’t as intuitive as it can be switching between time, projects, clients and invoices but it’s improving every month
Alternativas consideradas:
Consulting
Comentarios:
Great! It's been SO HELPFUL!
It's been such a huge help for our business.
Puntos a favor:
I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.
Contras:
The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.
Respuesta de Paymo
hace 8 meses
Hi Michelle, Thank you for the feedback, we appreciate it. When creating an invoice you can create it based on tracked time, flat rate tasks, retainers, expenses etc. And then send the invoice to Quickbooks online. If you're not sure on h0w to do that, please contact our team, we would be more than happy to help you.
Paymo Invoices
Puntos a favor:
I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved.
Contras:
I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features.
Alternativas consideradas:
Design Office
Puntos a favor:
It has a simple interface and I can easily plan our projects and track the tasks even if I am not a professional project manager. It does not complicate the user's work with unnecessary details.
Contras:
Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool. However, Paymo serves us very well even without using this feature.
It works for what we want with it
Comentarios: We use it for hour tracking, registration and invoices, and for that, it works well. We don't need a separate manual because the UI is self-explanatory, which is really nice.
Puntos a favor:
- Ease of setting it up - Ease of making new projects - How flexible the time report options are
Contras:
- Invoice generation is quite slow sometimes - It's not easy to add time entries from multiple projects on 1 invoice - It isn't easy to remind customers of outstanding invoices manually - Sometimes the totals in the table views aren't correct due to lazy loading the results
Alternativas consideradas:
Best in the Biz (I think)
Puntos a favor:
What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP. I work remotely and have been using Paymo to track clients and send time reports to my office for billing a few years now and it has worked flawlessly. The time tracker is great, the time reports are great. There is, I am sure, a tonne of functionality that I haven't even tapped into but it does everything I need very quickly and cleanly. Navigating is a breeze, editing is a breeze, and exporting reports is a breeze.
Contras:
My least favorite thing is that every time Paymo refreshes I have to set up all of my preferences again. I have to switch the view, add in a filter to see the projects the way I want, adjust the Time Report forms back the way I had them set up yesterday. Just switching the view from List to Table should be something I should be able to lock-in as a default view.
Respuesta de Paymo
hace 5 años
Good news, Mitch: time reports will be upgraded and support a more used friendly interface. About the preference issue, can you please write it down on our community forum so it gets more traction from the community? https://community.paymoapp.com/ Thank you!
Alternativas consideradas:
Paymo is a great software across platforms
Comentarios: Paymo helps to organize, plan and report our projects
Puntos a favor:
Easy to learn, easy to use, with lot of features, super support, progressive software, they add lot of integrations, mobile apps, use via web browser
Contras:
Some features wait for upgrade, iPad integration missing
Respuesta de Paymo
hace 4 años
Thank you, Pavol! Can you tell me more about those features that you're talking about? iPad support is not in our plans atm - sorry! You can write us at support@paymoapp.com and ask for Marcel ;) Cheers!
Alternativas consideradas:
Impressed
Comentarios: Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.
Puntos a favor:
The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks. Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too. Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.
Contras:
The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future. The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).
Respuesta de Paymo
hace 4 años
Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)! Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :) Shortcuts will be more frequent too. Kind regards, Marcel
Alternativas consideradas:
Paymo has grown, evolved, and expanded alongside of the needs of our business.
Comentarios: Seriously, everything! I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on.
Puntos a favor:
Time tracking is seamlessly integrated into our current designer workflow. This allows us to calculate the actual time spent on the job so clients understand where their money is being spent. It also allows us to identify where we need to increase project costs (9/10 times it's with 'customer correspondence').
Contras:
We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit. ¯\_(ツ)_/¯
Respuesta de Paymo
hace 4 años
Loved the "(9/10 times it's with customer correspondence)" part, Neal :) Besides Gantt Charts, the Business plan also comes with a Team Scheduling module, 100 GB of storage, and priority support. We found this plan to be more appealing to larger teams, that's why we've decided to include it in a separate plan. What specifically do you need from Gantt Charts, the ability to set dependencies or see task deadlines on a calendar? If it's the latter one, then I have some good news: we're going to launch a task calendar view in the near future, so stay tuned!
Alternativas consideradas:
Paymo is the easiest project/billing/payment platform I've ever used and their support is fantastic.
Comentarios: I spend half as much time getting things done in Paymo compared to my last system (Bonsai). My old solution wasn't horrible, it's just that Paymo is so much better.I'm spending less time in the software because everything's seamless, and that's with my number of projects more than doubling right around the time I was onboarding. Seriously, the support has been fantastic.
Puntos a favor:
Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to [sensitive content hidden], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.
Contras:
I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say [sensitive content hidden] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo
Great but could improve
Comentarios:
It saves me time, especially with invoicing, I use it daily for my work.
It feels a bit unfriendly at time when I get to the website. Many tabs, some missing options unless I upgrade to the most costly version. But overall indispensable. I have recommended it to other companies already. Also, the sync with google calendar doesn't work for me. Maybe I didn't configure it properly but I tried several times. The time don't appear in any other calendar than on the Paymo website.
Puntos a favor:
It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.
Contras:
It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.
Alternativas consideradas:
Great tool for tracking time on multiple projects and clients.
Comentarios: Overall I have had a good overall experience with Paymo. It efficiently does what I need it to do - track time. In the future I may take advantage of other features. When I have needed help, the support team has always been quick to respond.
Puntos a favor:
Right now I only use Paymo to track time on various projects for different clients. I love that I can easily run a timer for a specific project and client right from the mobile app and manually adjust the logged times as needed (e.g., reduce the time logged if I forget to stop the timer). I also like that there are various options for adding time in addition to using the timer. For example, you can make a manual timesheet entry, or enter time 'in bulk' (without tying it to a specific timeframe).
Contras:
The time reports functionality can be a little confusing. There are a lot of variables to choose from, and the resulting report doesn't always seem to match up with the options I check.
Alternativas consideradas:
The best I've found for the my industry
Comentarios: Excellent - great value for money, scalable if I need more users, and really easy to use.
Puntos a favor:
I've found that the user interface and features available in Paymo out perform other software available.
Contras:
I did like that you can create online signed contracts on Bonsai - this was great for the design industry as I tend to have ongoing contracts with clients.
Respuesta de Paymo
hace 4 años
Thank you, David! Do you mind upvoting this feature suggestion about contracts on our community forum: https://community.paymoapp.com/t/client-e-sign-contracts-and-agreements/221 Usually, the most upvoted ones get built. Thank you, Marcel
Paymo review
Puntos a favor:
Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project.
Contras:
Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something.
Respuesta de Paymo
hace 8 meses
Hi Rachel, Thank you for the feedback, we appreciate it. Please note that by using the Day view in Team scheduling you can set specific time intervals the user should be working on the tasks.
Alternativas consideradas:
Best Project Management Solution
Comentarios: It is really easy to keep track of all the work that has been done. I'm not sure if it's generally the best project management software out there, but it definitely is the best for our company and our business model.
Puntos a favor:
In the beginning it was just a software that we could use to time track all our tasks and projects, but it grew on us and right now our business depends on it. It is really easy to use, very easy to keep an eye on the team, and extremely useful in keeping track of all the work that the team does.
Contras:
There are not many cons to this software, but if I had to nitpick I would probably say it could have more financial management features, since this is the software that we use for invoicing and keeping track of our finances.
Respuesta de Paymo
hace 5 años
Hi Liviu, Kudos for your trust in us :) Would you mind telling us what additional financial management features do you want to see come to light? I'm asking since we're going to revamp the whole invoicing module, so it's best to submit your use case and suggestions on our community forum: https://community.paymoapp.com/ Thank you!