18 años ayudando a las empresas mexicanas
a elegir el mejor software
Sobre Stax Bill
Fusebill ofrece un software flexible de facturación y gestión de suscripciones que permite a las empresas escalar en cada etapa de crecimiento.
They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly.
WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon.
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Un software para contabildiad que necesitas en tu empresa
Comentarios: muy grata utilizar este software nos permitio automatizar los proceso de facturacion ya que Stax Bill te genera calculo de impuestos ya sean locales nacionales o internacionales depende el modelo de Negocio implementado, es excelente para todos estos procesos, tiene muchas modalidades de pago por decirlo de alguna manera muy completa para las areas de contabilidad
Puntos a favor:
es un software que te facilitara los procesos de facturacion de tu empresa por los beneficios que te dara ma misma
Contras:
es muy util para pagos de procesos tipo SaaS (Software as a Service) servicios de suscripción o empresas con modelos de pago por uso idealmente

Experiencia con Stax Bill
Comentarios: Stax Bill es sencillo de usar y eficiente, lo que representa una facilidad y más accesibilidad para los clientes.
Puntos a favor:
Fácilmente accesible, organizado y eficiente lo que representa una mayor facilidad para los clientes.
Contras:
Existen algunos errores con los métodos de pago.

Revisión de Stax Bill
Comentarios: En general la plataforma es buena para trabajar con clientes, sus pagos, facturas, créditos y todo lo relacionado. Esta bastante bien.
Puntos a favor:
Sencillo de usar para rastrear clientes, pagos, facturas, créditos y todo lo relacionado con los clientes.
Contras:
Creo que es un poco caro para algunos usuarios.

Alternativas consideradas:
Una opción mas para tener control de la facturación y gestión de suscripciones.
Comentarios: Es una buena opción para realizar la facturación, pagos e ingresos de una empresa, pero su implementación en pequeñas empresas no puede ser debido a su costo.
Puntos a favor:
Simplifica la facturación de una empresa, además de facilitar la gestión de suscripciones automatizando los procesos que hay detrás de ello,
Contras:
Su costo es excesivamente alto comparándolo con otros programas que ofrece el mercado, por lo tanto puede no ser una buena opción para pequeñas y medianas empresas.
Una opcion a considerar
Puntos a favor:
Su interfaz es bastante limpia y agradable visualmente, ademas de que me permite actualizar de una manera bastante eficiente y rapida las cuentas de mis clientes.
Contras:
De momento, no he encontrado ningun punto negativo, lo cual es una señal sumamente positiva a la hora de elegir el software.

Alternativas consideradas:
Small Business Best Friend
Comentarios: Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business.
Puntos a favor:
I loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on!
Contras:
Sometimes invoice payment history before a certain date would just.. Vanish.
Satisfied stax user
Comentarios: I found thisnsoftware while looking for a cheaper and better alternative to the high fees my client is paying to his merchant. We onboarded ourselves without too much trouble and have been satisfied with the service. I also introduced it to another client and they loved it so far.
Puntos a favor:
Stax is easy to use and navigate, straighforward and user friendly menu.
Contras:
Time it takes to deposit the funds, usually 3 days
Stax makes it easy!
Comentarios: It is very helpful to our business. This is something I use daily for our plumbing company. It is helpful when invoicing and keeping track of daily transactions. It is very user friendly.
Puntos a favor:
It is easy to find and keep track of all our transactions. It is very easy to do refunds and be able to email client straight through the app.
Contras:
We have had a few issues with payments being duplicated but it has generally been quickly resolved.
Respuesta de Fattmerchant
el mes pasado
Thank you so much for taking the time to write such a positive review about your experience with Stax! We're thrilled to hear that our platform has been beneficial for your plumbing company and that it has made managing your transactions and invoicing a breeze. We're glad to know that you find Stax user-friendly and that it helps you keep track of your daily transactions effortlessly. It's also great to hear that our refund process and the ability to email clients directly through the app have been convenient for you. Regarding the duplicate payment issues you mentioned, we apologize for any inconvenience caused. Rest assured that our team is always working diligently to resolve any problems and ensure a smooth experience for our customers. Your feedback is invaluable to us as it helps us improve our services and better serve our customers. We appreciate your trust in Stax and are committed to providing you with the best possible experience.
Need to change a product's price for all customers? Look elsewhere.
Puntos a favor:
There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.
Contras:
Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon
Respuesta de Fattmerchant
hace 7 años
Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.
good billing management tool
Comentarios: good billing management tool and automation of recurring billing and payments
Puntos a favor:
simplify billing subscription and cover all necessary aspects for payments
Contras:
UI user interface is not very user friendly
Alternativas consideradas:
Fusebill Subscription Software
Comentarios: We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.
Puntos a favor:
Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.
Contras:
One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.
Respuesta de Fattmerchant
hace 4 años
We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.
Assertive Payment Processing Approach
Comentarios: Stax Bill is an impressive payment processing approach for enterprises.
Puntos a favor:
Stax Bill makes the payment and the process of billing speedy and error free.
Contras:
Stax Bill has attained all the accounting requirements for companies.
Excellence accounting software
Puntos a favor:
Great accounting software easy to input bills and transactions
Contras:
Nothing in particular really good software honestly
Helpful and easy to use, 10/10
Comentarios: Stax Bill is wonderful and provides a very good automated billing and subscription management. Saves you time by taking care of the more time consuming and daunting tasks
Puntos a favor:
I appreciate how much time it saves on manual billing tasks and it reduces the amount of late payments that we usually have
Contras:
The detailed reporting and analytics could improve and be more easy to access
Automation at its finest - STAX
Comentarios: My experience is good. positive in the fact that this software gives me great relief.
Puntos a favor:
I love the ease and stress it lets off my shoulders. Knowing I have a toll in my back pocket to help me out.
Contras:
I dislike that the invoice history is inaccurate at times.
I like Stax
Comentarios: Good, we like the simplicity of STax. It has good reports features.
Puntos a favor:
Stax has an app. It works well. I like the reports feature.
Contras:
Needs more integrations with other apps and an API.
Excellent Support, Excellent Team, and Ever Improving
Comentarios: Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.
Puntos a favor:
Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.
Contras:
Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.
Respuesta de Fattmerchant
hace 6 años
Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill
Fusebill has gone over and above
Puntos a favor:
We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision.
Contras:
So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it.
Fusebill for mHelpDesk
Puntos a favor:
The Self Service Portal for our customers The ability to auto update experiencing cards Ease of changing/upgrading subscription plans More Secure
Contras:
Minor glitches -Address fields sometimes malfunctions when updating billing info - If another account is open in the same browser, sometime accounts will mimic the changes or another
Respuesta de Fattmerchant
hace 6 años
Hello Meeka, Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security. Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map. Jacob Varghese V.P. Marlketing, Fusebill.
Love the Software
Comentarios: My overall experience has been a great one, thank you.
Puntos a favor:
I like the ease of it all. Love the new features. This makes it so much easier to find out what cards are about to expire. If I need help, when I call customer support they are there to help. Even if I have to leave a message, they get right back to me.
Contras:
The thing I liked lease was the credit card expiring notice and also it would be nice to have this feature for expiring subscription plans as well.
Respuesta de Fattmerchant
hace 6 años
Thank you for taking the time to leave your feedback for us, Jessica. We are glad to hear you are loving our new features including the easy visibility into credit cards that are approaching their expiry dates. We're looking forward to continue to play a role in your success. Jacob Varghese VP, Marketing Fusebill
Could be better
Puntos a favor:
If we talk about features I think it is one of the best. They need to make sandbox environments better. UX should better and easy to use. It is slow and complicated.
Contras:
Subscription and Term Management. They way it is done I think meets our expectations as much possible.
Respuesta de Fattmerchant
hace 6 años
Thank you for your feedback. We are glad you think our features are among the best. Hope you are enjoying the benefits of our most recent upgrade which deal with some issues you mentioned. Our customer experience team schedules meetings with all customers but do feel free to reach out to us if you think there is something crucial to your specific needs, that we can immediately address. We always welcome all opportunities to improve our solution. Jacob Varghese VP, Marketing
Underestimated
Comentarios: It's been great integrating into our CRM platform. We are now able to see everything all in one place and then dig in with direct link to Fusebill UI.
Puntos a favor:
The interface is very modern and pretty easy to use. Some things are buried and hard to find, but after a few weeks of usage it really becomes second nature and overall very satisfied.
Contras:
Not too much. There are a few things that could be more visible and easy to find/locate for first time users, but as I mentioned after the learning curve it is a pretty easy to use interface.
Respuesta de Fattmerchant
hace 6 años
Thank you for taking the time to leave a review, Mike. We look forward to continue working with the team at mHelpDesk and your suggestions to improve our solution. Jacob Varghese VP, Marketing
Fusebill for Startups
Comentarios: Company needs to step into the world of real accounting.
Puntos a favor:
As a first step into legitimacy for a small startup fusebill covers all the bases. So far my favorite part is the customer service. Weekly meetings with your rep are very helpful.
Contras:
The UI is confusing. And as far as navigation goes there is just not enough emphasis in UX
Respuesta de Fattmerchant
hace 6 años
Thank you for your valuable feedback, Stephen. We are glad you find the customer service and weekly meetings of value. As we continue to work with The HOTH, we look forward to your suggestions that will help us serve you even better. Jacob Varghese VP, Marketing
Good for the cost
Puntos a favor:
Easy of use. Pretty easy to get set up on and works well for our customers.
Contras:
Change is always hard so getting set up wasn't the easiest process but that is more internally then has to do with the system.
Respuesta de Fattmerchant
hace 6 años
Hello Selena, Thank you for taking the time off to provide a review. We are very glad that Fusebill adds value for your customers and look forward to continue working with the mhelpdesk team. -Jacob Varghese VP. Marketing
Fusebill Review
Comentarios: Updating payment and account information for customers and upgrading their subscription
Puntos a favor:
The easy navigation and ability to update accounts for customers quickly
Contras:
Non come to mind at the moment. I have had a very positive experience so far.
Respuesta de Fattmerchant
hace 6 años
Hello Niahmu, Gret to hear that your experience with Fusebill has been positive. Thank you very much for the feedback. We really appreciate it. -Jacob Varghese V.P. Marketing, Fusebill