18 años ayudando a las empresas mexicanas
a elegir el mejor software

Sobre Stax Bill

Fusebill ofrece un software flexible de facturación y gestión de suscripciones que permite a las empresas escalar en cada etapa de crecimiento.

Descubre más sobre Stax Bill

Puntos a favor:

They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly.

Contras:

WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon.

Valoraciones de Stax Bill

Evaluación media

Facilidad de uso
4.4
Atención al cliente
4.5
Funcionalidades
4.3
Relación calidad-precio
4.3

Probabilidad de recomendación

8.4/ 10

Stax Bill tiene una valoración global de 4.5 estrellas sobre 5 según las 43 opiniones de usuarios de Capterra.

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Filtrar opiniones (43)

wilson
wilson
Tecnico en Sistemas en Colombia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Un software para contabildiad que necesitas en tu empresa

4.0 hace 3 meses

Comentarios: muy grata utilizar este software nos permitio automatizar los proceso de facturacion ya que Stax Bill te genera calculo de impuestos ya sean locales nacionales o internacionales depende el modelo de Negocio implementado, es excelente para todos estos procesos, tiene muchas modalidades de pago por decirlo de alguna manera muy completa para las areas de contabilidad

Puntos a favor:

es un software que te facilitara los procesos de facturacion de tu empresa por los beneficios que te dara ma misma

Contras:

es muy util para pagos de procesos tipo SaaS (Software as a Service) servicios de suscripción o empresas con modelos de pago por uso idealmente

Mildre Mercedes
Mildre Mercedes
Docente en Ecuador
Usuario de Linkedin verificado
Investigación, 501-1,000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Experiencia con Stax Bill

4.0 hace 2 años

Comentarios: Stax Bill es sencillo de usar y eficiente, lo que representa una facilidad y más accesibilidad para los clientes.

Puntos a favor:

Fácilmente accesible, organizado y eficiente lo que representa una mayor facilidad para los clientes.

Contras:

Existen algunos errores con los métodos de pago.

Raul
Raul
Asesor en Ecuador
Usuario de Linkedin verificado
Sistema judicial, 1,001-5,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Revisión de Stax Bill

4.0 hace 2 años

Comentarios: En general la plataforma es buena para trabajar con clientes, sus pagos, facturas, créditos y todo lo relacionado. Esta bastante bien.

Puntos a favor:

Sencillo de usar para rastrear clientes, pagos, facturas, créditos y todo lo relacionado con los clientes.

Contras:

Creo que es un poco caro para algunos usuarios.

Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Una opción mas para tener control de la facturación y gestión de suscripciones.

4.0 hace 2 años

Comentarios: Es una buena opción para realizar la facturación, pagos e ingresos de una empresa, pero su implementación en pequeñas empresas no puede ser debido a su costo.

Puntos a favor:

Simplifica la facturación de una empresa, además de facilitar la gestión de suscripciones automatizando los procesos que hay detrás de ello,

Contras:

Su costo es excesivamente alto comparándolo con otros programas que ofrece el mercado, por lo tanto puede no ser una buena opción para pequeñas y medianas empresas.

Usuario verificado
Usuario de Linkedin verificado
Internet, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una opcion a considerar

5.0 hace 2 años

Puntos a favor:

Su interfaz es bastante limpia y agradable visualmente, ademas de que me permite actualizar de una manera bastante eficiente y rapida las cuentas de mis clientes.

Contras:

De momento, no he encontrado ningun punto negativo, lo cual es una señal sumamente positiva a la hora de elegir el software.

Victoria
Victoria
Account and Project Manager en EE. UU.
Usuario de Linkedin verificado
Arquitectura y planificación, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Small Business Best Friend

5.0 hace 12 meses

Comentarios: Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business.

Puntos a favor:

I loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on!

Contras:

Sometimes invoice payment history before a certain date would just.. Vanish.

Ritz
CEO en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Satisfied stax user

5.0 hace 4 meses

Comentarios: I found thisnsoftware while looking for a cheaper and better alternative to the high fees my client is paying to his merchant. We onboarded ourselves without too much trouble and have been satisfied with the service. I also introduced it to another client and they loved it so far.

Puntos a favor:

Stax is easy to use and navigate, straighforward and user friendly menu.

Contras:

Time it takes to deposit the funds, usually 3 days

Julie
Invoice and Payroll Manager en EE. UU.
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Stax makes it easy!

5.0 el mes pasado Nuevo

Comentarios: It is very helpful to our business. This is something I use daily for our plumbing company. It is helpful when invoicing and keeping track of daily transactions. It is very user friendly.

Puntos a favor:

It is easy to find and keep track of all our transactions. It is very easy to do refunds and be able to email client straight through the app.

Contras:

We have had a few issues with payments being duplicated but it has generally been quickly resolved.

Respuesta de Fattmerchant

el mes pasado

Thank you so much for taking the time to write such a positive review about your experience with Stax! We're thrilled to hear that our platform has been beneficial for your plumbing company and that it has made managing your transactions and invoicing a breeze. We're glad to know that you find Stax user-friendly and that it helps you keep track of your daily transactions effortlessly. It's also great to hear that our refund process and the ability to email clients directly through the app have been convenient for you. Regarding the duplicate payment issues you mentioned, we apologize for any inconvenience caused. Rest assured that our team is always working diligently to resolve any problems and ensure a smooth experience for our customers. Your feedback is invaluable to us as it helps us improve our services and better serve our customers. We appreciate your trust in Stax and are committed to providing you with the best possible experience.

Usuario verificado
Usuario de Linkedin verificado
Automoción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Need to change a product's price for all customers? Look elsewhere.

2.0 hace 7 años

Puntos a favor:

There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.

Contras:

Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon

Respuesta de Fattmerchant

hace 7 años

Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.

Jason
software engineer en Canadá
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

good billing management tool

4.0 el mes pasado Nuevo

Comentarios: good billing management tool and automation of recurring billing and payments

Puntos a favor:

simplify billing subscription and cover all necessary aspects for payments

Contras:

UI user interface is not very user friendly

Tony
IT Project Manager en EE. UU.
Hospital y atención sanitaria, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Fusebill Subscription Software

5.0 hace 5 años

Comentarios: We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.

Puntos a favor:

Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.

Contras:

One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.

Respuesta de Fattmerchant

hace 4 años

We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.

Isaac
Finance Manager en EE. UU.
Servicios, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Assertive Payment Processing Approach

5.0 hace 11 meses

Comentarios: Stax Bill is an impressive payment processing approach for enterprises.

Puntos a favor:

Stax Bill makes the payment and the process of billing speedy and error free.

Contras:

Stax Bill has attained all the accounting requirements for companies.

Damian
Senior accountant en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellence accounting software

5.0 hace 3 meses

Puntos a favor:

Great accounting software easy to input bills and transactions

Contras:

Nothing in particular really good software honestly

Abby
Admin en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Helpful and easy to use, 10/10

5.0 hace 3 meses

Comentarios: Stax Bill is wonderful and provides a very good automated billing and subscription management. Saves you time by taking care of the more time consuming and daunting tasks

Puntos a favor:

I appreciate how much time it saves on manual billing tasks and it reduces the amount of late payments that we usually have

Contras:

The detailed reporting and analytics could improve and be more easy to access

Taylor
Engineer en Canadá
Hostelería, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Automation at its finest - STAX

5.0 el mes pasado Nuevo

Comentarios: My experience is good. positive in the fact that this software gives me great relief.

Puntos a favor:

I love the ease and stress it lets off my shoulders. Knowing I have a toll in my back pocket to help me out.

Contras:

I dislike that the invoice history is inaccurate at times.

Ryan
Owner en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

I like Stax

4.0 hace 2 meses

Comentarios: Good, we like the simplicity of STax. It has good reports features.

Puntos a favor:

Stax has an app. It works well. I like the reports feature.

Contras:

Needs more integrations with other apps and an API.

Ann
Operations Manager en EE. UU.
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent Support, Excellent Team, and Ever Improving

5.0 hace 6 años

Comentarios: Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.

Puntos a favor:

Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.

Contras:

Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.

Respuesta de Fattmerchant

hace 6 años

Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill

Cole
Cole
Vice President Sales en EE. UU.
Usuario de Linkedin verificado
Servicios para el consumidor, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Fusebill has gone over and above

5.0 hace 8 años

Puntos a favor:

We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision.

Contras:

So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it.

Meeka
Onboarding Specialist en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Fusebill for mHelpDesk

4.0 hace 6 años

Puntos a favor:

The Self Service Portal for our customers The ability to auto update experiencing cards Ease of changing/upgrading subscription plans More Secure

Contras:

Minor glitches -Address fields sometimes malfunctions when updating billing info - If another account is open in the same browser, sometime accounts will mimic the changes or another

Respuesta de Fattmerchant

hace 6 años

Hello Meeka, Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security. Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map. Jacob Varghese V.P. Marlketing, Fusebill.

Jessica
Director of Warranty en EE. UU.
Dispositivos médicos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Love the Software

5.0 hace 6 años

Comentarios: My overall experience has been a great one, thank you.

Puntos a favor:

I like the ease of it all. Love the new features. This makes it so much easier to find out what cards are about to expire. If I need help, when I call customer support they are there to help. Even if I have to leave a message, they get right back to me.

Contras:

The thing I liked lease was the credit card expiring notice and also it would be nice to have this feature for expiring subscription plans as well.

Respuesta de Fattmerchant

hace 6 años

Thank you for taking the time to leave your feedback for us, Jessica. We are glad to hear you are loving our new features including the easy visibility into credit cards that are approaching their expiry dates. We're looking forward to continue to play a role in your success. Jacob Varghese VP, Marketing Fusebill

Usuario verificado
Usuario de Linkedin verificado
Producción audiovisual, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Could be better

3.0 hace 6 años

Puntos a favor:

If we talk about features I think it is one of the best. They need to make sandbox environments better. UX should better and easy to use. It is slow and complicated.

Contras:

Subscription and Term Management. They way it is done I think meets our expectations as much possible.

Respuesta de Fattmerchant

hace 6 años

Thank you for your feedback. We are glad you think our features are among the best. Hope you are enjoying the benefits of our most recent upgrade which deal with some issues you mentioned. Our customer experience team schedules meetings with all customers but do feel free to reach out to us if you think there is something crucial to your specific needs, that we can immediately address. We always welcome all opportunities to improve our solution. Jacob Varghese VP, Marketing

Mike
Senior Onbording Specialist en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Underestimated

5.0 hace 6 años

Comentarios: It's been great integrating into our CRM platform. We are now able to see everything all in one place and then dig in with direct link to Fusebill UI.

Puntos a favor:

The interface is very modern and pretty easy to use. Some things are buried and hard to find, but after a few weeks of usage it really becomes second nature and overall very satisfied.

Contras:

Not too much. There are a few things that could be more visible and easy to find/locate for first time users, but as I mentioned after the learning curve it is a pretty easy to use interface.

Respuesta de Fattmerchant

hace 6 años

Thank you for taking the time to leave a review, Mike. We look forward to continue working with the team at mHelpDesk and your suggestions to improve our solution. Jacob Varghese VP, Marketing

Stephen
Project Developer Coordinator en EE. UU.
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Fusebill for Startups

4.0 hace 6 años

Comentarios: Company needs to step into the world of real accounting.

Puntos a favor:

As a first step into legitimacy for a small startup fusebill covers all the bases. So far my favorite part is the customer service. Weekly meetings with your rep are very helpful.

Contras:

The UI is confusing. And as far as navigation goes there is just not enough emphasis in UX

Respuesta de Fattmerchant

hace 6 años

Thank you for your valuable feedback, Stephen. We are glad you find the customer service and weekly meetings of value. As we continue to work with The HOTH, we look forward to your suggestions that will help us serve you even better. Jacob Varghese VP, Marketing

Selena
Onboarding Specialist en EE. UU.
Contabilidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good for the cost

4.0 hace 6 años

Puntos a favor:

Easy of use. Pretty easy to get set up on and works well for our customers.

Contras:

Change is always hard so getting set up wasn't the easiest process but that is more internally then has to do with the system.

Respuesta de Fattmerchant

hace 6 años

Hello Selena, Thank you for taking the time off to provide a review. We are very glad that Fusebill adds value for your customers and look forward to continue working with the mhelpdesk team. -Jacob Varghese VP. Marketing

Niahmu
Client on boarding specialist. en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Fusebill Review

5.0 hace 6 años

Comentarios: Updating payment and account information for customers and upgrading their subscription

Puntos a favor:

The easy navigation and ability to update accounts for customers quickly

Contras:

Non come to mind at the moment. I have had a very positive experience so far.

Respuesta de Fattmerchant

hace 6 años

Hello Niahmu, Gret to hear that your experience with Fusebill has been positive. Thank you very much for the feedback. We really appreciate it. -Jacob Varghese V.P. Marketing, Fusebill