17 años ayudando a las empresas mexicanas
a elegir el mejor software
Sobre Housecall Pro
Aplicación de gestión de servicios externos todo en uno repleta de funciones para administrar y hacer crecer empresas de cualquier tamaño. ¡Facturación, pagos y más!
It allows you to keep track of your business and better control invoicing. Customer Service is always there to help you when you need them most.
The employee time tracking sucks, in out only other programs show the the time thought out the day of each but that minor.
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Programación y facturación optimizadas con Housecall Pro
Comentarios: A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con Housecall Pro.
Puntos a favor:
La función de facturación me ha facilitado mucho la vida, ya que puedo enviar facturas de aspecto profesional directamente desde la aplicación.
Contras:
Una desventaja que encontré con Housecall Pro es que su atención al cliente puede ser un poco lenta a veces.
Respuesta de Housecall Pro
hace 2 años
Thank you for the review! Glad Housecall Pro is making things easier for you! Our primary support is through the blue chat bubble, but we do also have an inbound phone line you can call at 858-842-5746. Also, feel free to email me at proadvocate@housecallpro.com. Thanks again and have a great day! ¡Gracias por la reseña! ¡Me alegro de que Housecall Pro te facilite las cosas! Nuestro soporte principal es a través de la burbuja de chat azul, pero también tenemos una línea telefónica entrante a la que puede llamar al 858-842-5746. Además, no dude en enviarme un correo electrónico a proadvocate@housecallpro.com. Gracias de nuevo y ten un buen día!
ventajas para quienes realizan visitas a domicilio
Puntos a favor:
La aplicación puede ayudar a los trabajadores a planificar sus rutas y horarios de manera más eficiente, lo que les permite visitar a más clientes en menos tiempo.
Contras:
Los trabajadores pueden necesitar tiempo para aprender a utilizar la aplicación, lo que puede retrasar el proceso de implementación y la entrega de servicios.
Respuesta de Housecall Pro
hace 2 años
Gracias por tus comentarios! Me alegro mucho que la aplicacion te ayuda ahorrar tiempo y tener un horario mas eficiente! Tenemos mucho orgullo en la usabilidad de nuestra plataforma, pero entendemos que puede tomar mas tiempo para algunas personas educarse en como usarlo. Nuestro "Centro de Ayuda" (https://help.housecallpro.com/en/) ofrece muchos videos instruccionales y articulos con instruciones paso a paso. Adicionalmente, nuestros clientes en el plan de "MAX" reciben un onboarding completo como parte del plan! Si necesitas soporte, puedes mandarme un mensaje a proadvocate@housecallpro.com. Gracias & que tengas un buen dia!
Una herramienta muy profesional y completa
Puntos a favor:
La uso para gestión de facturas y programar, muy profesional
Contras:
Podría estar en español, aunque yo la manejo bien, a alguno de mis ayudantes le cuesta.
Respuesta de Housecall Pro
hace 2 años
Hi Roberto, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.
Housecall Pro review
Comentarios: Good overall experience with the product.
Puntos a favor:
The way it helps managing personal and keeping track of them.
Contras:
Some of the features are not needed. Other than that okay.
Would Recommend
Comentarios: Excellent, I would recommend this product. It's changed my small business.
Puntos a favor:
The billing systems makes it easy to see who has paid and who is past due.
Contras:
The don't like the credit card fees to accept payments
Housecall Pro is not for the Tech Industry
Comentarios: I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not pan out as leads ready to book and pay for services. TO many leads where cold or deceptive leads.
Puntos a favor:
I did not find any pros with it. At least nothing that I couldn't get from some other service.
Contras:
I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.
Housecall Pro is a winner
Comentarios: Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.
Puntos a favor:
Feel like this product was designed just for us.
Contras:
A little challenging to implement at first.
Housecall pro activist
Comentarios: Everything has been great I have found it very helpful
Puntos a favor:
The ease of integration that it brings by combing so many of my company's needs to one platform
Contras:
The pricing is a little iffy but it is everything I need in one so I guess it may be worth it
used to be good
Comentarios: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid
Puntos a favor:
not much anymore. It used to be good, but they keep trying to add thing and nothing works right
Contras:
I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time
Respuesta de Housecall Pro
hace 8 meses
Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at proadvocate@housecallpro.com with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
Alternativas consideradas:
Should have stayed with Quickbooks
Comentarios: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.
Puntos a favor:
Nothing the whole experiences has been horrible. I was promised so much and got so little.
Contras:
After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.
Alternativas consideradas:
Horrible company
Comentarios: Horrible company They want to lock you in on monthly contract and not give you a way out . These guys robbed me for 1600$ before I caught on. Keep an eye on your credit statement after talking with these guys .
Puntos a favor:
The sneaky sales teams ability to snatch dollars from My account .
Contras:
The sneaky sales tactics by their team.
Bad services
Comentarios: The worst company that does not value its clients. When you hire this company to make a website, they never do it the way they want it. After 2 months, the website was never made. They were always staggering with the managers. It is never true. They are never there on the appointments they schedule. They leave you waiting and they don't even have the kindness to call. Oh, excuse me. You have to beg them to help you. It is the worst and most terrible company there
Puntos a favor:
I didn't like anything, it's a terrible company
Contras:
has the worst customer service the worst staff i have ever seen they are never there to help their customers
Housecall pro for cleaning company
Comentarios: Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out
Puntos a favor:
The software is very easy to use and it allows that's to customize each order specifically to the house is going to
Contras:
The only time I can say about it is I wish there was more to do with that
I am obsessed!
Comentarios: We came running back to HCP after using another software for a year. Our breaking point with that software was the price book being outrageously difficult to utilize. With the new DOE changes for 2023, ALL hvac major equipment has been changed and we needed to do update that accordingly. The price book in HCP is smart, helpful, calculated, and still very easy to figure out and utilize.
Puntos a favor:
We used HCP for years when we decided to move to another software. After a year on that other software, we came RUNNING back to HCP for many reasons. The biggest reasons? Ease of use, amazing features, customer service, and price points.
Contras:
Auto pricing for Maintenance Plan Agreements. It is technically there but having it more in depth would be great. Example: Our Gold Level get $0 service call fee-10% off materials-$50 off new system. HCP provides that 10% off though so still an absolutely amazing feature!
Respuesta de Housecall Pro
hace 2 años
WOW! Love to see it! Thanks for the review! Curious to learn more about the issues with the service agreements, feel free to shoot me an email via proadvocate@housecallpro.com so we can help!
Housecall Pro Does it All!
Comentarios: Houscall Pro is one of the top scheduling software options out there!
Puntos a favor:
Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.
Contras:
When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.
Respuesta de Housecall Pro
hace 8 meses
Hi Zach, Thanks for the review! Glad to hear you are enjoying Housecall Pro and that it is helping you be able to see the whole schedule and dispatch jobs with no issues! As well as ease with getting your customers invoiced and getting you paid! We would love to hear more on your feedback around the multiple pages with booking and what other features you would like to see, if you can email us at proadvocate@housecallpro.com with your company name, login email and phone number! Hope to hear from you soon! Have a great day.
Housecall Pro has made managing my home service business so much easier!
Puntos a favor:
The scheduling and invoicing features are a game-changer for me.
Contras:
I wish the mobile app had more customization options for my business needs.
Respuesta de Housecall Pro
hace 8 meses
Hello Antonio! Glad to hear that Housecall pro has made your business easier. That you are enjoying the invoicing and scheduling features. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
housecall pro review
Comentarios: overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business
Puntos a favor:
what makes housecall pro standout is the customer management with invoicing,date and time of service needed
Contras:
there are times the app would freeze up preventing me from obtaining valuable customer information
Respuesta de Housecall Pro
hace 8 meses
Hi Jammi, Thanks for the review! Happy to see you are enjoying it and its helping your business with invoicing and customer management! We would be happy to assist with the app freezing. You can send us an email we would be happy to try and assist with this, as well as if you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
Housecall is awesome
Comentarios: It has been pretty good so far. Customer service is excellent.
Puntos a favor:
Everything !!!
Contras:
No P. O. ‘S !!!
Robust in some ways, not so much in others
Puntos a favor:
Ease of scheduling and field staff accessibility.
Contras:
Reporting, billing, quickbooks connection.
Respuesta de Housecall Pro
hace 8 meses
Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at proadvocate@housecallpro.com with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!
Review of Housecall Pro
Puntos a favor:
Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.
Contras:
Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.
Review
Puntos a favor:
HouseCall Pro is very easy to use and user-friendly. User interface is excellent.
Contras:
I really find no issues using HouseCall Pro.
Respuesta de Housecall Pro
el año pasado
Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
amazing
Puntos a favor:
the fee is very affordable, and it's value for your money.
Contras:
the chat bubble option is just there for aesthetics. they take forever to assist if at all.
Respuesta de Housecall Pro
hace 8 meses
Thanks for the review! Happy to see you are enjoying it and its helping your business we are always adding to our customer service team to make sure you get the assistance you need ! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
Time saver software for HVAC Service Calls
Comentarios: Service our tenants on time is our motto and using this software is helping us achieve this.
Puntos a favor:
It is helping us in assigning techs to the HVAC service calls as per priority. The software has great tools to close work orders on time.
Contras:
The reporting, report generation, and accounting sections can be enhanced otherwise all other functions are good.
Respuesta de Housecall Pro
el año pasado
Thanks for the review! Happy to see you are enjoying it and its helping your business! We have made some improvement on our reporting and have some more exiting ones in the pipeline! Be sure to check out our product roadmap for more information here! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
Ok for on call visits
Puntos a favor:
Helps keep my at home client visits separate from my other scheduling platforms
Contras:
I'd enjoy if the platform could be more easily integrated with my other scheduling software
Respuesta de Housecall Pro
hace 8 meses
Hey Brad, Thanks for the review! Happy to see you are enjoying it and its helping your business separating your other clients from your other platforms! We could always pass along the scheduling app that you would like to integrate with and see if its a possible, just let us know the app! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
I can now focus on my clients without worrying about scheduling thanks to Housecall Pro
Puntos a favor:
The ability to track and manage my schedule from anywhere, thanks to the mobile app, has been a game-changer. Cant reccommend enough
Contras:
I'd appreciate more in depth reporting to gain insights into appointment data, such as appointment durations
Respuesta de Housecall Pro
el año pasado
Thanks for the review! Happy to see you are enjoying it and its helping your business! We are working on more reporting to make sure our pros have more information to action on. If you have not already, be sure to check out our product roadmap and signup for our newsletter. There we have updates on what is being worked on and new releases. If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
