Opiniones de BQE CORE Suite

Great BQE CORE Suite !

Comentarios: I like this software, it is satisfying and my experience with it is wonderful! It is a true ALL-IN-ONE and very easy to use. Managing time, tasks, expenses, satisfying customers, with a single software, it's magic. I highly recommend it!

Puntos a favor:

Excellent software! It's very intuitive and easy to use, with a dynamic team offering very satisfactory customer support. The expense management functionality for reimbursing employees and billing customers is just amazing. I also track my time and expenses, with a simple interface, while keeping a history.

Contras:

Nothing to complain about this software! It is just incredible, and perfectly meets my needs and expectations.

This product delivers...if you want it, it can be done.

Comentarios: the exec. appreciates the overall business analysis that can be obtained, time keeping is given back to the body of the staff and not the admin. staff, and can be seen and impacted live. project management is a complete task, not just partial tasks here and some in another area. Generally positive...difficult at first because change is hard, but once the benefits are realized, embraced ultimately.

Puntos a favor:

once full integration is close, one can really see how the product can fully encompass all aspects. full analysis can be achieved if all data is inputted, but only then. if pieces are missing, so is the entire impact. time keeping can be accurate for all the employees...same story, expenses can be fully analyzed, project costing can be fully analyzed...but one must enter all of the data. it replaces most existing processes so it's difficult for some to "move on" so as not to duplicate. there are some glitches, but there usually is.

Contras:

there might be too many features...not all businesses have them and while some recognize it, some will try to fill in all the blanks and this can be time wasteful. while there is a lot of "help", "dumbing it down" is never a bad thing. why not make it easy to understand? not everyone is an engineer...admins use it as well so keep it easy to understand for all. this gets more important the bigger the company gets...will support more administrative positions, so use the "kiss" principle-keep it simple st***d. admins will get these tasks delegated to them ultimately so make it easier to understand no matter the degree/education

New product for us - Really like it so far

Comentarios: I would definitely recommend Core to others. You have to learn the product first but once you do, it's very helpful.

Puntos a favor:

The reports we are able to run are extremely useful to us. You can see how each project is doing super easily.

Contras:

At first it was a little hard to use but only because we were used to another program. Now that we use it every day, it's become very helpful.

BillQuick - A look at one year post conversion

Puntos a favor:

BillQuick is a powerful tool in tracking project time and expenses for professional services. We converted from 7 years of Quick Books data. Although the conversion and integration was not a seemless process, and the learning curve was much longer than originally anticipated, we are now tracking project profitability at a much higher level than we ever have before. BillQuick Tech Support is fantastic. They are patient and knowledgeable, and we have received a lot of added value by having the Gold Care Tech Support package added onto our services. Additionally, we have invested quite a bit of extra money on having Bill Quick Customization Department write customized reports. Although the standard reports section is extensive, we were unable to find reports that gave us exactly the data we wanted to see. It's nice that this additional service is offered, but it would be nice for them to give us a handful of customized reports as part of the conversion process and then charge extra from there on out.

Contras:

The software is not as user-friendly as it could be. Some things are overly complicated and require detailed use before you understand the functionality of the software. It could not be more different that QuickBooks, and the transition for us was difficult. Personally, I highly underestimated the learning curve. In the beginning, we were only using BQ for time and expense logging and we maintained our Quick Books file for all other general accounting, which I would strongly discourage. Although the SYNC feature does work to sync data between programs, it is not a clean sync and much of it needed cleanup on either side of the sync. This was very frustrating. We just recently converted all of our general accounting in QB over to the Accounting portal in BillQuick. This has helped to have all of our financial records in one software system and our data is much more consistent. However, the "Accounting" portal is not perfect and there are a number of features that are lacking where QB has it all dialed in. Examples: 1) in looking at a vendor bill, there is no indication or PAID FLAT to see it has been PAID or not. To see if it is paid, I have to look at the previous checks. 2) In a report that lists all AP checks written for a particular time frame, there is no TOTAL at the end of the report. 3) BQ allows duplicate check numbers. (This is not a complete list, but the top 3 things that drive me insane.) These seem like basic accounting features and for them to not be included in an accounting software is frustrating. DISCLAIMER: we have not yet upgraded to BQ2015 and remain on BQ2014 for a while longer. My understanding is that BQ2015 has updated a number of accounting features, so I look forward to seeing if any of those issues are remedied.

BQE review

Puntos a favor:

it is an easy to use software , with great graphics.

Contras:

it is not so simple to customize the exporting of hours / project

BQE Core key to Business Operations

Comentarios: CORE allows us to operate efficiently as a business. Overall, the CORE product I would recommend to any business who relies on billable hours as their core business. The ability to invoice directly from the platform and customize project fields are nice features.

Puntos a favor:

BQE Core is critical to the overall operation of our business. CORE allows us to charge time and expenses to different projects, in which we utilize CORE's invoicing suite to invoice customers in a timely manner. CORE's suite helps us manage cashflow and WIP better than we ever have before.

Contras:

CORE has moments where the platform loads very slowly. Invoices can be customized, but that comes at a cost. We would like for CORE to have the ability to allow it's customers to customize their own invoice templates. When a project has many phases, invoicing by master project is not possible.

Timely and accurate! Thats BQE CORE!

Puntos a favor:

Provide a useful dashboard and time keeping functionality. Ensures that Payroll is correct and ontime.

Contras:

What's not to like. As with all systems, there is a slight learning curve, however, even the least sophisticated users become proficient is a very short timeframe.

BQE Features and advantages

Puntos a favor:

Customer service team is very responsive and quick to assist on any requests.

Contras:

Some times the interface gets confusing with so many options to explore

Excellent software for Time and Expense

Puntos a favor:

The app is a great addition to the web version of the software. You can upload your time and expense with ease.

Contras:

There was a learning curve to integrate the software, but with the help of the support team we were able to overcome the obstacles.

Office Admin

Comentarios: it's been a short experience, and I am still learning, but overall, everything has been really simple to learn.

Puntos a favor:

the Ease to navigate, and simple fixes and easy comparable side by side reports.

Contras:

there isn't anything I really dislike about BQE CORE Suite

it’s truly changed how we operate as a business

Comentarios: We have only been using the software since September 1st. Previously we were using Excel for project management, timesheets, and AR invoicing. In addition, we were using Word and Excel to generate manual invoices (then converting to PDF). Not only has the billing process been improved, but we have been able to implement Internal Financial Controls. We purchased the HR and Accounting modules a couple of months ago and are in the process of implementing our own HR templates. We are looking forward to automating the HR process. It’s truly changed how we operate as a business and made us ten times more efficient in so many different ways.

Puntos a favor:

The call-in support is always available. The billing module & templates. It is easy to generate invoices. The batch update feature. Uploading documents in various modules. View of information projects are restricted to authorized personnel. Ability to sort and filter various screens. How CORE will remember where you left off if you leave a screen or log-out (same filters, etc.).

Contras:

Core can use these improvements: 3. What improvements would you like to see in Core • An Accounts Payable Widget that shows open invoices that are due within a customized time frame. • A tracking method for professional continuing education requirements. • Enabling dependency between phases (not just within phase). • Download GANNT chart into Excel that looks like the chart (not just a list). • Being able to modify draft invoices without having to delete and start over. • Vendors – tracking COI’s w/60-day advance reminders. • AP checks to include invoice number (not the bill number). • In the project structure, a separate tool to move a phase up or down (rather than the grab and drop). • The AR invoices to automatically sort to open status only (not all invoices). • The ability to hide or delete built-in accounts in the Chart of Accounts. • Custom HR forms that can be sent to employees and electronically signed. • In billing, projects that are in complete or cancelled status, it will not show up in the drop-down menu when creating batch invoice.

The Value of Core

Comentarios: As mentioned, the product is great. The support is second to none. Core has been the tool we had been missing.

Puntos a favor:

We have used Core for a couple of years. Our firm specializes in foodservice design and our services are performed through architectural firms. This software is an incredible tool for other service related firms. The software and its tools are incredibly robust. The single major aspect is residing in the cloud. This allows connectivity from any where. Additionally, the project and/or staff performance tools are an amazing snapshot of our things are going. We also schedule our project tasks with Core. Those tasks are assigned (allocated) to staff with end/due dates. Task completion percentages allows project management to monitor progress. The notification system alerts the appropriate team members when task have been completed. There is an abundance of management tools and controls.

Contras:

Although the training is great, the online resources plentiful and the on-call support fantastic; there is a bit of a learning curve as the software is so robust. It just take a little time to become familiar with it and proficient. So you must go through the training and then dive in!

BQE Core Review

Comentarios: I am staying with BQE because it is the best all-in-one program I could find. It isn't perfect and, in many ways, it is miserable to use because it takes a long time and is slow, not optimized for fast use and there are a lot of features that are missing required for efficient use.

Puntos a favor:

I like that this software is fully functional and can potentially do anything a consultant or engineer would need to do without having to use other products.

Contras:

BQE can do almost everything and therefore it is complex and requires a lot of assistance from tech support. I have found that on most calls I have made the lower tier tech support has to contact the upper tier tech support and gets back with me later - sometimes. I am still waiting on them to fix some things (for weeks or months now). The 'powerful' proposal builder is a joke. Tech support just told me to type it in another program and import it, but that doesn't even work well. I have found a bunch of bugs and half thought out ideas. For example, to enter receipts or documentation for transactions other than credit card transactions requires a bunch of extra steps and cannot be done from the phone. Projects are complex (which is a good thing because they can do a lot) but it takes a lot of effort to setup a project and it can't be created from a template on the phone. I have bumped up against a bunch of walls inside BQE and when I ask how to do this or that I'm just told that isn't a feature BQE has.

Great tool for the Architect's office

Comentarios: Overall, this is a good office management tool for the architect. We have used it for the past 10 years and find it invaluable in all we do in managing projects and running the business.

Puntos a favor:

The product is great for the management of a project from time and expense reports to document management. It also manages the office contacts and calendar of events for all the employees. It will give you in real time if you are making or losing money on a project. It tracks and creates invoicing for all project clients. If you use QuickBooks, it is integrated directly with that software for complete accounting management. It is a great tool for Architects in that it is formatted for what we do (tasks and phasing of projects). If you have internet connection, you can get access to this program while on the road,

Contras:

When opening up project file, it takes 2 or 3 clicks to open up a file, such as Word, PDF and AutoCAD. Very, Very frustrating. Many of my employees do not use is function and simply use Window file manager to open and move files. We should not have to do this. It uses Java in the background for some of its operations, and I am not a fan of Java... it is always updating. Updating of the software is somewhat difficult for the person not a computer nerd.

I highly recommend bqe - Core!

Comentarios: I value honesty, and I value those that take ownership. I recommend bqe-CORE. I just designed a ‘custom report’ for our company utilizing the CORE ‘Custom Report’ section. They were great to work with. We are now using ‘my’ Company report starting January 2020. This ‘custom report’ pulls in all our client ‘project data’ real time. It shows what’s important to us…. our project team. We have many concurrent project-phases (hourly or not to exceed contract phases) under the parent project, that start one year and end the next. This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).

Puntos a favor:

We transferred 12 years of ‘Project History’ to bqe – CORE effective January 1, 2019. I am the Business Manager and I report directly to the owner of the Company. I keep current the clients we work with…..and all project-phase information for the company , billing – invoicing, using the CORE operating system. As a former Marine Corps officer…. then commercial banker (15 years) I believe that ‘People make the difference’….. not machines. The people at bqe – CORE, particularly the HELP DESK, are all professionals – they know what they are talking about and they care. I highly recommend bqe – CORE!

Contras:

I wish there were more built-in invoice/report customization options

Comentarios: We are an environmental consulting firm operating in Canada. We were using Caseware Time before purchasing BillQuick about 3 years ago. Our previous system was inadequate because it didn't have a strong reporting capability. Caseware also did not roll over projects from previous years - a problem for us because we sometimes have long running projects. We are currently using BillQuick 2011, and we automatically receive current updates with our priority support package. The implementation was not a smooth transition to say the least. Caseware and BillQuick were not at all compatible, and we feel we are still trying to rid ourselves of some of the demons. As a result, we are still trying to work out the kinks after all this time. For the most part, we have had very good help from the folks at BillQuick, especially Irfan and Mario. We are still on a learning curve, and hope to have the kinks resolved before the year's end. BillQuick's pros definitely outweigh the cons, and I think that we eventually will have the system running to our satisfaction. We have not yet done a lot of employee/manager training, since we feel we need to get the system running more smoothly before we unleash them on it! For the most part, the ease of invoicing for straightforward invoices is great. We previously compiled and sent out invoices manually. That being said, we do seem to run into most of our problems with BillQuick in the invoicing and reporting area. We do a fair amount of pre-billing in our business, and BillQuick does not really allow us to properly utilize the reporting required for this type of invoicing, in terms of WIP and over/under contract amounts. For example, when we pre-bill, we would like to see a negative amount reflected in the WIP and then, as time is added, have that WIP eventually even out and possibly go into the positive. We have tried in the past to work with negative WIP, and it has not gone well with the reporting functionality, especially in terms of WIP reconciliation. The other issue we seem to have arises when we use the "Mark as Billed" feature. What good is this feature if you cannot associate a bill with an invoice number? As a result of this shortcoming, our "mark as billed" invoices do not get picked up in the reporting process. When we do a manual invoice versus an hourly invoice, does the software track the non-billable time that may be in the project as well as the billable? All in all, we feel BillQuick is a good program and has the potential to be great. We realize that we need more personalized training, and that some of our difficulties are due to our unique business needs. Thanks for all the help and support.

CORE usage = happy owners = happy employees = good business

Comentarios: It's been a huge change from Deltek, but for the better. It's been fairly easy for two non-super-tech savy guys to run and implement, import 50+ existing projects with partial budgets, and the help line is GREAT!

Puntos a favor:

The dashboard integration is great, could use a few tweaks but exactly what we wanted out of this type of software - project based management system.

Contras:

CORE is set up to be based off individual projects which is great for our business, however Vendor Bills don't have an "easy sort" button to be associated with projects, instead it categorizes it by Vendor. When the PROJECT dictates the Vendor and their bill, everything should still be linked back to the project.

BQE CORE for small businesses

Comentarios: The technical team are superb and the (paid for) training essential to get you up to speed fast. The integration of time/expenses, project setup and control, invoicing and bill payments really good.

Puntos a favor:

Time and expenses recording. Invoice creation. Financial planning and reporting.

Contras:

The ability to customise reports is an additional costed service. It is really set up for USA and I had some tricky times making sure I reset up the currency. Also, you need to use 'Purchase Tax' for 'VAT' to make things work as you would expect.

Core has been a huge time saving for us..

Comentarios: It is such a user-friendly software program and the customer service is definitely great.

Puntos a favor:

Core has been a huge time savings for us. The ease of creating invoices, making and customizing reports, and entering time has improved our ability to get more done overall. We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues. We would recommend Core to anyone on the fence about the service. It is such a user-friendly software program

Contras:

There was a bit of a learning curve in the beginning and training coordination was somewhat challenging but nothing extraordinary.

Slowly getting there

Puntos a favor:

What we like the most about Core is the way everything is integrated in one application instead of using standalone apps that do not talk to each other. The ease of pulling up the needed date is definitely helpful. I have liked how some of my suggestions to Core ideas have been implemented. If more of these could be fixed and added to the software, the use of the software would be more efficient and effective.

Contras:

Although, BQE is working on a payroll module and i have to use a a separate payroll software to process payroll. On projects when you assign a group it doesn't let you assign to all phases and this feature addition would be great.

We have a pleasant experience with Core as compared to previous software

Comentarios: In general, we have a pleasant experience as compared to our previous software. Core works appropriately and has solved our time and expense and billing problems significantly.

Puntos a favor:

Core has a easy and intuitive user interface which makes our day to day processes easier. With Core being a cloud software close to 200 employees are using it on a daily basis for time and expense tracking, billing and engagement management. Our business is not a typical accounting firm with 1 or 2 billing person, we have 75 people in our billing department that do invoice simultaneously out of Core. Prior to switching to Core it was a daunting task. All the processes are faster and better with Core. It is is our main business management software and we before it we had a local system installed on our servers.

Contras:

More tools for creating reports according to our needs and more options for administrators

Tax & Legal Service Invoicing

Puntos a favor:

The user layout is fairly easy to manage and self-explanatory.

Contras:

Online credit card payments via Stripe have not worked well since we began using the product in August 2021. The error codes are never consistent and customer service never seems to be able to provide an explanation for the issues (even after ruling out user error). We also tried to set up ACH payments via Plaid and were never able to successfully link the systems. Many clients have had to call our office or mail a check to provide payment on their Core invoices which should have been online-pay capable.

Switching to Core has been a big improvement

Comentarios: The overall experience has been good for the management and our staff. Tech support people are very knowledgeable, professional and patient.

Puntos a favor:

In our previous software we were not able to run reports that are helpful to our business. After switching to BQE Core we are now able to run all kinds of reports and it has been a big improvement just in this area. We are utilizing Core for time and expense tracking and billing. All our staff use it and with everything in one place it makes data mining easier.

Contras:

Some bumps in the road in the very beginning but well past that now.

Core comes with powerful features

Comentarios: Here are some of the features that we like the most in Core and these features have made us a better firm: We definitely like; Reports, especially project analysis and performances. The ability to activate / deactivate phases on a project. We have been invoicing out of Core and recently I am appreciating ePayments and stripe integration and project management dashboard.

Puntos a favor:

After testing many other products in the market when we were deciding to make a switch, I can confidently say Core by far was right at the top of the list. The features and power are so vast that I believe BQE should offer certification courses for Core. We still are in early stages of exploiting all the amazing features of Core, but there is no question as a firm we have become more disciplined in managing client expectation on budget and project performance as a whole. Customer service is great and your ongoing feature videos are the best learning tools.

Contras:

We would like to see improvements in Gantt chart area.

BQE Core is a great software to use and the employees are always available and willing to help!

Comentarios: Awesome!

Puntos a favor:

The Billing is super easy to enter payments and reconcile.

Contras:

not being able to make changes to the invoice templates on my own. We have to pay to have the developer make changes to the template and so because we don't want to pay, we have to tweak each invoice ourselves...