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Sobre Aha!
Aha! es el software de hoja de ruta del producto número uno del mundo. Más de 200 000 usuarios confían en Aha! para vincular su brillante estrategia con el trabajo de sus equipos.
Combined with the excellent integration options, I would recommend evaluating Aha! whether you are a startup or looking to upgrade the PM function.
Often I'll need to completely refresh the page before I see my changes in the UI so it makes things a bit slower to use.
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Aha! Review
Aha! is an excellent product management system
Comentarios: A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.
Puntos a favor:
A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.
Contras:
It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.
Respuesta de Aha! Labs
el año pasado
Hi Brandon, Thanks for taking the time to write such a great review. It is wonderful to hear how Aha! is helping your organization achieve success across so many different teams and departments. I would encourage you to check out our guides which have great examples and best practices when it comes to roadmaps. Here is one you may find useful: https://www.aha.io/roadmapping/guide/product-roadmap/roadmap-examples. Otherwise our customer success team are all former product managers and would be happy to help! You can reach out to us at support@aha.io.
Powerful and customizable solution for PMs with a steep learning curve
Puntos a favor:
Aha Ideas provides flexibility, security, and automation, allowing us to interact with customers at scale in a fashion that fits our business. Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance. Aha regularly updates both products with new and compelling features. Aha also reaches out on a regular basis to check in, showcase new things, and troubleshoot any issues we're having.
Contras:
The seat-based licensing model prevents us from fully adopting Aha Roadmaps as our standard planning tool. Doing so would require our program managers, engineering managers, and designers to have paid seats. Also, as with other highly customizable tools, it's very confusing for the uninitiated. We've had to create extensive internal documentation for onboarding new product managers. Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent).
Not worth
Puntos a favor:
It was simple to use, but this is only thing i can say.
Contras:
Sorry, but I did not like this program at all. It was not my cup of tea.
Respuesta de Aha! Labs
el año pasado
Hi Jakub, Thank you for taking the time to leave a review. We are sorry to hear that Aha! was not a good fit for what you were looking for, but glad that you found it easy to use. If you are ever in need of a product management solution in the future we would be happy to help get you started and answer questions at support@aha.io.
This tool has become critical to my success as an executive
Puntos a favor:
The ability to connect strategy with plans and work being done towards business objectives.
Contras:
It takes some time to setup and understand but well worth the upfront effort
Alternativas consideradas:
Great Customer Service
Comentarios: Our customer support experience was great. The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one space.
Puntos a favor:
Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.
Contras:
There are some features in Aha - Ideas that we were looking for.
Great product
Puntos a favor:
Tons of functionality; quick responses from support
Contras:
Difficult to learn. Recommend going for Enterprise Plus Plan so you get that Concierge help!
Aha takes product roadmapping to the next level
Comentarios: Aside from having every feature a product manager could dream of, working with Aha through the purchase process has been a very positive experience. Their customer support is fast, friendly, and helpful. I know if I had additional questions or needed help , their team would be there.
Puntos a favor:
Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.
Contras:
With all the functionality, the learning curve is a bit steep. For example,
Respuesta de Aha! Labs
el año pasado
Hi Alexandra, Thank you for leaving such a glowing review! It is great to hear about how you are able to take full advantage of all the rich functionality in Aha! while your development team can remain in the tool of their choice. And you are correct our customer success team at support@aha.io is here to help if you have any additional questions!
Good for feedback
Puntos a favor:
It's so easy to use and allow users to submit their ideas and proposals thru the platform
Contras:
There isn't anything specifically, sometimes I feel it is a bit barebones, but when deploying to tons of users and customers, it honestly is better that way
Game changer. If you can afford it, you won regret it
Puntos a favor:
As a software developer, I've been following Aha!'s evolution for several years. I've always admired its strategic approach to product development, which was particularly evident in the early days. Its strong focus on product discovery and its seamless integration with tools like JIRA have made it a popular choice for product teams. The platform's ability to quickly generate presentations and reports from project data is a significant advantage. Overall, Aha! is a well-rounded tool that continues to impress me with its thoughtful design and powerful features.
Contras:
While Aha! offers a robust suite of features for strategic product management, its pricing can be prohibitive for individual users or smaller teams.
Amazing Support - Ideas portal capability which is easy to use and feature rich
Comentarios:
Evaluated Aha and primary competitors, this was an ideal solution for us, with great private portal capability, and staff proxy voting.
The support during the trial was exceptional, well beyond that of the others we were evaluating.
Puntos a favor:
Amazing support with well thought our Ideas portal capability, which was easy to setup and deploy.
Contras:
No cons thus far. We imported users, emailed went out and client engaged with assistance.
Alternativas consideradas:
Fantastic Support & Quick Start Up
Comentarios: The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.
Puntos a favor:
Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.
Contras:
Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.
My Two Cents
Comentarios: My experience is positive and I was able to convince management to invest in additional licenses after being acquired and merged with a couple other technology companies. All companies in our new division have standardized on Aha as the Product Management tool.
Puntos a favor:
Support is great! We are a global company with cross functional teams on multiple continents. Aha enables the team to collaborate, and communicate our plans to management efficiently.
Contras:
Enforcing utilization. The tool is only as good as the data that goes in. It's been a bit of a struggle getting everyone to use the tool as part of their daily work vs. updating everything the day before I want a debrief on the plan.
Alternativas consideradas:
Game changing software for product teams
Comentarios: Very satisfying, this tool has a chance to help us transform as a business!
Puntos a favor:
Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..
Contras:
Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.
Respuesta de Aha! Labs
hace 2 años
Hi Matt, Thank you for the great review. We love to hear that Aha! has been a game changer for your product teams. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io.
Best roadmap tool ever!
Comentarios: Really like to tool both configurability and functionality, outstanding customer support - every time.
Puntos a favor:
Completely configurable, even terminology, that meets our internal needs, custom roadmaps, export to presentations and links that can be embedded in dashboards
Contras:
Nothing missing but the level of configuration presents a learning curve. It's flexible and once learned not hard to use or train people.
Respuesta de Aha! Labs
el año pasado
Hi David, Thank you for sharing your positive review! We're delighted to hear that Aha! is meeting your needs with its configurability and functionality. If you ever have any questions or need assistance, our responsive Customer Success team is here to help at support@aha.io. We appreciate your review!
Perfect for product planning and roadmapping
Comentarios: Features are perfect for product and project management
Puntos a favor:
Aha! is a great platform for connectivity and productivity when it comes to managing multiple projects and shipping new product features
Contras:
Some competitors are better at support and service
Respuesta de Aha! Labs
hace 2 años
Hi Sai, Many thanks for sharing your review. It is great to hear how your organization is able to effectively manage multiple projects and ship new features. We provide super fast support from our team of former product managers. If you ever run into an issue we would love to answer any questions you may have at support@aha.io.
Alternativas consideradas:
Great tool!
Puntos a favor:
Great tool and great customer service - all of my questions are always answered timely and accurately!
Contras:
Sometimes it's a little hard to find what I'm looking for. There's a lot of real estate! but I'm navigating it as I'm newer to the system
Respuesta de Aha! Labs
el año pasado
Hi Natalie, Thank you for the kind words and positive feedback! We're thrilled to hear that you find Aha! to be a great tool, and we're especially glad that our support has been helpful to you. We recommend checking out our guides if you have any trouble getting started (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha). And for further assistance, our Customer Success team is always here to answer your questions at support@aha.io.
Great customer support
Puntos a favor:
Tech support is excellent and fast.The integration with JIRA is very powerful, once set up.
Contras:
It's hard to find and create reports. The "Ideas" tab is confusing since it's similarly named to the "AHA Ideas" portal.
Respuesta de Aha! Labs
hace 2 años
Hi, Many thanks for sharing your review. We are glad you had great support interactions and success with our Jira integration. If you run into any trouble with reports or ideas you can always check out our extensive knowledge base at https://www.aha.io/support or reach out to support at support@aha.io. Our Customer Success team are all former product managers and would love to help!
Alternativas consideradas:
Most valuable tool for me as PO in customer projects
Puntos a favor:
The roadmapping, release planning and feature boards.
Contras:
The price tag is deterring the organisation to adapt it fully.
Respuesta de Aha! Labs
hace 2 años
Hi Michael, Thank you for your positive review! It is great to hear how Aha! is helping your organization achieve success. In regards to your comment on price, we offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan (https://www.aha.io/roadmaps/pricing) is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. But it is great to see your product and engineering teams staying in sync with the Jira integration. If you need any further help, please don't hesitate to send us a note (support@aha.io). Our Customer Success team are all former product managers and would love to answer any questions.
Aha for Product Management
Comentarios: It is quite powerful, and learning will take some time. Overall, quite impressed with the tool.
Puntos a favor:
It is very visual, don't need a separate tool for workflows, folks can work on something together, love the whiteboards.
Contras:
There is a huge learning curve, can get quite complex, whiteboards need more options like lucid charts, white boards don't maintain zoom level when you go back to it.
Respuesta de Aha! Labs
hace 2 años
Hi Keya, Thanks for your review. It is great to hear how you have been able to consolidate tools and found early success with whiteboards! I would encourage you to vote and comment on an idea in our ideas portal (https://big.ideas.aha.io/) in regards to your whiteboards request. Our product managers continuously review ideas when building out our product roadmap. We have an extensive knowledge base (https://www.aha.io/support) and a responsive team ready to help as you get up and running. Our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io.
Alternativas consideradas:
Roadmapping
Comentarios: The online ideas portal is very easy and convenient to use. The product structure for portfolio management takes some time and energy to invest in, but once set it is very powerful and easy to use.
Puntos a favor:
AHA! is a perfect tool for product roadmapping from ideas to shipped releases.
Contras:
There are quite a lot of features in AHA! that are too overwhelming to use
Aha project management
Puntos a favor:
Gives quick and perfect response for the commands
Contras:
Commands should be always follows the rules
Respuesta de Aha! Labs
hace 2 años
Hi Hyma Roshini, Thank you for your positive review! We would love to help troubleshoot any command problems you may have. Our Customer Success team are all former product managers and will respond super fast at support@aha.io.
Best product Road mapping tool
Comentarios: Aha! is easy to use, it is a full featured product development and road mapping tool it most scalable system compared to other systems, Overall we enjoyed using Aha!
Puntos a favor:
It is easy to use and most scalable and efficient system compared to other systems, this tool allow us to assign tasks to members
Contras:
The user interface and graphics are little bad, It having some difficulties of initiating product features
Respuesta de Aha! Labs
hace 2 años
Hi Bandaru, Thank you for your review! It is great to hear how your organization has been able to efficiently scale Aha! If you continue to run into difficulties do note that we have an extensive knowledge base (https://www.aha.io/support) and a responsive team ready to help. Our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io.
Where would we be without Aha!
Comentarios: I have been using Aha! for approximately 8 years and implemented at 2 different organizations. Support is top notch and I would highly recommend this software for any Product Owner/Manager.
Puntos a favor:
The interface and UI are very intuitive. We are able to use this for 3rd party application releases as well as internal dev team roadmaps.
Contras:
No enterprise licensing is available and the license cost per full user is a bit high.
Respuesta de Aha! Labs
hace 2 años
Hi Mike, Thank you for your positive review! It is great to hear how Aha! is helping your organization (and even past organizations!) achieve success. We offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. If you need any further help, please don't hesitate to send us a note(support@aha.io). Our Customer Success team are all former product managers and would love to answer any questions.
Easy to use
Puntos a favor:
Easy to use the Aha & support are very highly help
Contras:
Looking to have Integration with other Atlassian products
Respuesta de Aha! Labs
hace 2 años
Hi Pinniboyina, Thank you for your review! It is great to hear how you have found Aha! easy to use. We have robust integrations with Jira and Confluence but if there are others I would encourage you to vote and comment in our ideas portal (https://big.ideas.aha.io/). Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions (support@aha.io) you may have.
Used Aha ! to communicate back with my Product managers
Puntos a favor:
I like the separation of ideas and features, compared to other tools in which all feature suggestions are created in the same way, in aha features are first suggested as IDEAs and the PM promotes them. It was very easy to track features that were promoted and getting notified for features being too long in the backlog.
Contras:
The integration to Salesforce was bad, I ended up creating ideas directly instead of creating them from salesforce as I should have as a CSM. Furthermore, the main drawback of Aha is that you don't manage bugs or development in it unlike SCM tools or Jira (bitBucket) which makes Aha! an expensive tool since it's used only for PMs and there is a limit to the number of dashboards one can track when my developers managed bugs and code in Git.
Respuesta de Aha! Labs
hace 2 años
Hi, Thank you for taking the time to leave a review. Our customer success team would love to help you get your integration with Salesforce set up. You can reach us at support@aha.io. You may also be interest in some recent improvements — including: Syncing opportunity details (https://www.aha.io/blog/sync-salesforce-opportunity-details-with-aha-ideas) Mapping user fields (https://www.aha.io/blog/sync-user-fields-in-salesforce-with-aha-ideas) Syncing customer data with organizations (https://www.aha.io/blog/sync-customer-data-in-salesforce-with-organizations-in-aha-ideas)