Opiniones de Aha!

Aha is the only game in town

Comentarios: We tested and demo'd all of the top-rated pieces of software that call themselves Product Management Software. Nothing compares to Aha, in my opinion, it is the only software that offers all of the key features I need. There are definitely a few tweaks that could be made, but nothing else even comes close to this tool. I am very happy with it.

Puntos a favor:

It is made by Product Managers for Product Managers It has features around the vision and strategy of the company There is clear separation between ideas and features There are Personas that can be attached to ideas and features There are goals and strategies There are areas to store your files You can create shareable presentations that update dynamically You can build wireframes within the tool You can house everything you need as a Product Manager is one locations The support is amazing Integrates with JIRA

Contras:

I find it difficult to find what I am looking for in the knowledge base Some of the features are not very intuitive to use There are a few features I would like to see added

Aha! is an excellent product management system

Comentarios: A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

Puntos a favor:

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Contras:

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Don't recommend. Read review for details..

Comentarios: Would never recommend.

Puntos a favor:

Cool logo. Good space to house personas and competitor analysis.

Contras:

In the initial onboarding process I would contact customer support for clarity, seeing as how I've never used such a software. I had one phone call, fairly short. I was later tasked with sole responsibility for the software - evangelizing and coaching others on how to use it. When I reached out to support for more clarity, the reps did EVERY possible not to get on a call with me. They would email me back every other day - directing me to instructional videos - refusing to get on the phone. I needed to integrate with Jira, "Please HELP!!??"- guess what? "We have some videos that can help you. Awful support. As well, not very user friendly, not customizable, and just down right inferior cosmetically.

Aha takes product roadmapping to the next level

Comentarios: Aside from having every feature a product manager could dream of, working with Aha through the purchase process has been a very positive experience. Their customer support is fast, friendly, and helpful. I know if I had additional questions or needed help , their team would be there.

Puntos a favor:

Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.

Contras:

With all the functionality, the learning curve is a bit steep. For example,

The Best End-to-End Product Management Software Available

Comentarios: I have implemented and used Aha! across several companies and have seen it grow for nearly a decade. It keeps only getting better.

Puntos a favor:

Aha!'s data model is robust and flexible to account for our unique way of running our business. The reporting and notes/collaboration tools allow us to consolidate all of our PM-based efforts into a single system. This helps keep everyone aligned, organized and efficient.

Contras:

Because the application is so robust, there are some workflows sub-optimal user experiences (e.g. accessing views and report versions, creating capacity plans) that make onboarding new users cumbersome.

I will use this software for the rest of my career. It's worth every penny.

Comentarios: If you've used developer-centric tools (Jira, for example), you know that they may be great for tracking stories and sprints, but they have very limited support (if any) for tracking the actual thought process in coming up with those stories. Either they don't have enough levels of hierarchy, or they try to get away with tags for everything. This is the first product that I've every used that has a structured methodology and design approach to evaluating your goals as a company / department; figuring out what initiatives support those goals; further breaking the initiatives down into master features (sometimes called Epics in other packages), and then individual features (stories). It also generates beautiful roadmaps, and has a transformational scorecard feature that lets you set up the criteria that matter, then rate all of your features, then calculate a score so you have a definitive order in which to do things.

Puntos a favor:

The comprehensiveness of this software is incredible. It has almost everything you can possibly conceive of when building nearly any type of product or service. It helps you organize, plan, communicate, rate, rank, document, and create everything you need, except the actual software code (but you can just assign the stories to your dev team, and/or sync to another product). It also empowers you to have the conversations with stakeholders to figure out truly what's important (as opposed to the endless chorus of "it's all important"). I wish I would have known about this years ago.

Contras:

The single largest missing feature is OKR support. There are goals and metrics, but not a structured way to do OKRs for products/teams. But there is also plenty of other software in the world that does it. We did struggle a bit with the integration with Jira, but that's largely because of Jira deficiencies.

great product management tool

Puntos a favor:

easy to use and integration with development toolexcellent service and response time

Contras:

don't have much yet. would prefer lower cost

Great tool!

Puntos a favor:

Great tool and great customer service - all of my questions are always answered timely and accurately!

Contras:

Sometimes it's a little hard to find what I'm looking for. There's a lot of real estate! but I'm navigating it as I'm newer to the system

Best roadmap tool ever!

Comentarios: Really like to tool both configurability and functionality, outstanding customer support - every time.

Puntos a favor:

Completely configurable, even terminology, that meets our internal needs, custom roadmaps, export to presentations and links that can be embedded in dashboards

Contras:

Nothing missing but the level of configuration presents a learning curve. It's flexible and once learned not hard to use or train people.

convenient Product Management tool

Puntos a favor:

product boards creation and managing ideas, customized layouts

Contras:

prioritization tool is not developed enough

An awesome platform worth 5 stars

Comentarios: The past 14 or so months with Aha! has helped us evolve our internal processes and break down barriers to provide more consistent and streamlined cross-collaboration across our teams. Working with Aha! has been a very positive experience.

Puntos a favor:

I always tell people that Aha! brings together the why and the how of a solution, giving the view into the overall strategy components of a solution, mixed with the back end development and ongoing progress. It captures everything our teams needs to collaborate, stay informed, share, and stay on track. It's easy to use and the support team is fantastically responsive, knowledgeable and friendly. As someone with little technical background, the platform and an ever-growing knowledge base made it easy to customize the experience to our unique needs.

Contras:

Sometimes too many options can be a bad thing. Aha! will let you do basically anything you want, but sometimes having that ability makes it feel overwhelming. However, I'd hardly call that a con since 1) I'd rather have too many options than not enough, and 2) the support team and knowledge base help you through whatever scenario you're in.

Best customer service, hands down!

Comentarios: Aha! is so robust. I am learning so much, but it is already making a great impact on the transparency that we needed with our team. Having watchers on projects and activities and the ability to tag anyone that's just a viewer or reviewer is fantastic! We manage over 100 events a year and more than 40 sales people, so keeping them in the loop with our progress is great. It's helping us get out of some paper/e-doc templates that we can now have built into our project card templates so all information can be entered there for ease of reference. I believe that we can pull reports on any field as well. The presentation and reporting features offer a lot. It's a matter of us determining the best views for our team. Their customer service team is outstanding! They respond super fast and are always helpful. They will get on a quick 30 minute call to talk through and walk through issues to empower you to get it right! I know I'm driving them bonkers right now with so many questions.

Puntos a favor:

Aha! allows you to tie higher level goals to initiatives that can dial down to the most granular level. We wanted the capability to pull reports for our C-level executives to see what we're working on and our previous project management system didn't have that as an option.

Contras:

We also loved the workflow features, however there's a little snag in the way we need to visually see our activities and tasks so, unfortunately, right now they don't have the capability to have a true workflow (phases and milestones) tied in with our processes because they get buried in the top level schedule/project. Since we work in the marketing world, our processes are different than the product release projects. If we could have the phases and milestones as a part of the activities so that if we push back the project (schedule) date or postpone in the status field that it would push back all assigned dates accordingly - that would be ideal. Right now, we are managing manually... The notifications are another issue. There's a LOT of notifications that come through my email on a daily basis. Even though I have it set to a daily and weekly digest on each workspace, I still receive too many emails for every task completed or created in projects that I follow. But I don't get an email when somebody comments on something, I have to go to my notifications for that. The my work view is really robust as well. Once you get the hang of where you need to look, it's helpful. However, the naming convention of the records doesn't allow you to know right away which task is tied to a particular project, so we're trying to make sure that we title the tasks and activities accordingly - but that's tough to do manually for project templates with generic tasks.

Simply the best

Comentarios: Aha has listened to its customers and consistently delivered a product that does exactly what it says on the tin. Customer support is of course world class - fast, responsive, intelligent and useful proactive assistance. Concierge service that comes with Ent+ is extremely useful.

Puntos a favor:

Everything works how you'd expect it to. It is EASY to use if you spend an hour or two looking at the help videos and basking in the glow of what an amazing product you're investing in. Trustworthy company, eat their own dog food, led by a guy who wrote a book called Lovability. For us, finally being able to visualise our ambitions, go beyond simple roadmapping pitfalls to an optimised value-driven world, integrated with project management tools. Perfect.

Contras:

Onboarding through the help files isn't that great, as it's now a fairly large and complex product. However, the accompanying videos are short and perfectly poised to help. You should expect to commit people to this product to understand and train others. Once you've configured and set up it's a breeze and a joy. I could have done with more help containing output from workshops and discussions, whereas currently you need to use a combination of Notes and description fields, or some sort of crossover with Ideas. It isn't very clear and that is surprising seeing as product managers use it. You'd have thought a clear workflow capturing initiative and feature level discussions would be normal.

Excellent product management system with excellent customer support

Comentarios: It has been a pleasure to work in Aha! and see all that it has to offer. The response time and the quality of responses/follow up has been second to none.

Puntos a favor:

I like how easy this product is to use and all the features it has to offer. It's easy to setup and configure to meet most of the needs of my team. We are operating within the Scrum Framework and this tool is being used by all Scrum teams in the Agile Release Train (ART). We have been pleased with the analytics functionality to report out how we're doing as an ART.

Contras:

There isn't functionality specific to Scrum teams. It would be great to have a 'Sprint report' auto generated so that we can easily see what was done, what was not done during a Sprint, burndown report and other key metrics reported for our Sprint Reviews. Right now, we piece all of this together.

More than just roadmapping

Comentarios: We have been extremely happy with the ease of use, overall features and value provided by Aha! for our roadmapping and project management needs. Of particular note has been the support response times and turn-around time on solving reported issues.

Puntos a favor:

Aha! delivers on the promise to make product roadmapping easy however it offers more than just that. We have been using it as a common platform in product management for planning product roadmaps across the different groups and business units in our organization. While various other tools for managing product features and backlog were already in use integrating Aha! into them allows us to work on and provide an overall big-picture where planning and tracking strategic objectives is more easily done. Among the most useful features for us are the idea portal and flexible reporting capabilities. The reporting features allow us to replace sharing information in powerpoints to sharing a real-time view of product roadmaps and projects. The idea portal has allowed us to create a handful of portals to capture both internal ideas as well as external ones to connect and collaborate with our customers on developing solutions to solve their problems. In addition to that we have also used it as our main project management tool and recently in other functions to for example plan marketing campaigns.

Contras:

While it does provide Single Sign-On and directory integration it lacks more flexible group management that would allow you to link permissions and access rights to Active Directory groups to manage via group membership which is typically needed in larger ogranizations and results in some amount of manual work for us in assigning and changing user permissions.

Aha! - A review

Comentarios: Aha! gets us 80% of the way there for most things we need, but that extra 20% would take it from good to great.

Puntos a favor:

We like the ability to standardise our product management processes and data model across teams that had historically operated in different ways. Integration with Jira makes it easy to reflect development work being done with limited manual intervention required. The support team is always great and prompt to respond to queries. Good communication on new/upcoming features, too.

Contras:

Some small improvements could go a long way for us - prioritisation views for initiatives, clearer record rankings, more configurability of the nicer-looking roadmap views, and so on. Additional configurability in user licenses would also be really beneficial (i.e. adding advanced functionality for just a subset of users) as there are some add-ons that could add a lot of value to some users but aren't always needed by all.

Aha is a great way to manage the product portfolio

Comentarios: Aha provides a place to capture our entire portfolio in one place and allows independent support of each business division. This is enabling enhanced planning dialogue and greater transparency throughout our organization. We use it to model and support our value stream which makes it easy to ascertain current information about the disposition of each feature. This, in turn, informs better decision making. Also, on the rare occasion when we do need support, the team at Aha is always responsive and always very helpful. And the tool is always available and stable and has not left us hanging at any critical moments

Puntos a favor:

the flexibility/configurability is the best thing about Aha. It can be configured to match business processes and needs and does not force adherence to any particular process. The diverse needs across our entire business portfolio are supported.

Contras:

understanding "the lay of the land" within the tool is always a little confusing for my new users. Some expect to have hand-holding type navigation, but that is not this tool. A few minutes to show them the basics usually gets them up and running.

Aha! is a refreshing restart for Project Management software after a big search for a suitable tool!

Comentarios: Increased ability to manage projects effectively and an ability to handle more projects without a decrease in organization. Upscaling the company's activities as we grow, Aha! is able to positively affect a single project, and also adds benefit when managing multiple projects in an environment that may be stretched for resources at any given time. Aha! can grow with your company.

Puntos a favor:

Vast amount of functionality related to almost all aspects of project management. The scheduling tools to set up different timelines and dependencies on a project is the best I have seen in a single self-contained project management tool. Apart from basic time management and scheduling tools there are also a wide array of data analysis that can produce graphs, charts, and reports on project details recorded into Aha!, providing info previously unrecorded or not taken advantage of while using previous platforms. This allows you to see how much time you spend, your pain points, and areas of improvement for a single project or for the entire company as a whole.

Contras:

As with any complicated software, the software has a steep learning curve and it is difficult to build new processes in a company for a program with this much coverage and that touches so many aspects of the company. Oftentimes when we began using the product for a certain purpose we found that it was often required to make adjustments in other areas of the company to effectively use the software. A good example would be our adjustment of protocols in the company with JIRA to effectively leverage functionality in Aha!. This often meant work required in those areas that was not initially foreseen. However, when was said and done - after on-boarding the product the benefit was a net increase in our ability to effectively manage projects.

Aha moments around every corner

Comentarios: Ability to produce a roadmap for the first time in company history while integrating that with Aha Develop for targeted sprints which has increased delivery time and quality of each release. The ideas portal has also been crucial to our business and engagement with our users.

Puntos a favor:

It is user friendly while being extremely robust as you get deeper into the functionality. So far I've found that almost everything is possible in Aha and sometimes just takes a little thought on how you want to achieve it that will fit your organization.

Contras:

I can't say there is anything that I don't like about this software. We're in the middle tier package and anything I would mention here is included in the highest tier.

Flexible software to allow Product Managers to refocus on strategy

Puntos a favor:

I particularly like how Aha! allows the PM to link the features/tasks the team are working on to the reasons why these features have been defined and prioritized over others. It gives a clear direction to the entire team. I recently joined a startup company as a product manager and I felt daunted by the amount of features and tasks that were waiting to be developed in the backlog. The team was working in Agile mode, releasing features as soon as they were developed. It was extremely complicated to organize them around objectives and priorities and we had no visibility on when each of them would become available. Some members also felt that the team was sometimes working on features that should not be considered high priority. Aha! solves these problems as it helped us organize the developments into theme-boxed releases (even if we actually put features in production as they are developed) and the master features improve clarity by grouping features into epics. Each of them are also now clearly graded in term of business value and effort and linked to overarching goals and initiatives in order to justify the priorities. The dynamic reporting features are also a real time-saver. Finally the hotline is amazing! I had a couple of exchanges with them and their reactivity and helpfulness was way above my expectations.

Contras:

I have only used the software as a trial until now, so I haven't spent too much time in adapting it to our specific needs. Once we sign up for the paid version, I know that I will have to dedicate a few days to set it up to best fit our needs and customize a few of the options. I am glad that their support team is so responsive. I am pretty sure I will need their help and I am looking forward to working with them and benefiting from their experience from other companies.

Very good tool that is continually improving with helpful support reps

Comentarios: It's very good. While occasionally frustrating, the tool itself does work once the data is in there. Getting all the data in and hierarchy setup requires somebody with knowledge of Aha, but it's worth it. I'm definitely impressed with how many positive changes I've seen to it over the last two years and the customer support is infinitely better than any other tool I've used

Puntos a favor:

Tool allows you to easily and visually create product hierarchy Integration with Jira is incredibly helpful Support reps respond promptly and always have the answer (even if it is "that's not possible") It's improved massively in the last two years since I started using it Easy to customize fields/issues

Contras:

Some views meant to be easy to view are still ugly and not easy to change (pivot table / custom roadmap) Occasionally Buggy - this comes with the territory of continually improving The hierarchy can be restrictive, although I've noticed this has improved recently as well so hopeful it's eliminated as a problem in the future Some features (capacity planning, dynamic forms, idea widgets) are only on the enterprise+ plan which is annoying considering how basic they are to the function of Aha

Fantastic tool for a startup to manage strategy and roadmap

Puntos a favor:

I used Aha! in my previous job as a Product Manager. When I started my own company, Aha! was the obvious choice for me to use to build our short and long term roadmaps. Aha! guides you through roadmap creation starting from your strategy, vision and business environment. The way Aha! is set up makes you think through all critical aspects of your business like the competitive landscape, and take them into account in your roadmap planning. Going through the roadmap process in Aha! ensures that we stay focused on the right things that bring us the most value. Aha! Customer Success Team is legendary. In my 20+ years of career I've never experienced anything like it. True professionals who know what they're doing. The team responds to issues within minutes. They resolve the issues within minutes. They want you to be successful, and provide you advice and best practices to get you there. This is how customers should be treated, and Aha! is an inspiration to us in that!

Contras:

I love it all! Only downside is that now I get really annoyed when contacting someother companies' customer service and my questions and requests disappear into a black hole. Aha! has shown a new standard that other companies would benefit in trying to reach!

Roadmapping

Comentarios: The online ideas portal is very easy and convenient to use. The product structure for portfolio management takes some time and energy to invest in, but once set it is very powerful and easy to use.

Puntos a favor:

AHA! is a perfect tool for product roadmapping from ideas to shipped releases.

Contras:

There are quite a lot of features in AHA! that are too overwhelming to use

Full featured, as deep as you need it to be

Puntos a favor:

There is so much here. It is made my product managers for product managers. And as product management has so many variations in practice, this tool is configurable to suit pretty much all practices, processes and workflows.

Contras:

The ability to customize is initially overwhelming, and its difficult to make sure all things are considered before configuring for deployment. Theres simply too much to learn. There are also certain things like workspace prefixes that once set and used, cannot be changed. So don't make any mistakes when configuring!

Love Aha

Comentarios: Work intake, feature/story refinement, prioritization, scheduling, and communication to stakeholders.

Puntos a favor:

Aha is a very user-friendly application that provides powerful functionality for a product manager. The ease it offers to collect feedback as ideas from stakeholders and move them forward into features and epics that get handed off to a development team is great. I also really like the ability to create multiple boards that I can use to organize my thoughts and prioritize the work. Aha is also very easy to get started with because of the knowledge base and videos that exist. When you do have a problem you can't work through the support team is great. Amazingly quick response, friendly and ready to help.

Contras:

There used to be features that I was looking to have added, but Aha puts out frequent releases and has added everything I was looking for. They also make it easy to submit ideas for future enhancements through the Aha idea portal that they have set up for their own product.