---
description: ¿Qué es y para qué sirve InStream? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ¿Qué es InStream? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/2/customer-relationship-management/software) > [InStream](/software/144510/instream)

# InStream

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> CRM intuitivo y dedicado a aquellas empresas que se centran en fomentar las relaciones con los clientes. Prueba la versión gratuita o de pago.
> 
> Veredicto: 41 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa InStream?

Pequeñas y medianas empresas centradas en las relaciones a largo plazo con los clientes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 41 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: InStream.io
- **Ubicación**: Pozna¿, Polonia
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: USD 6.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil)
- **Países disponibles**: Polonia

## Funciones

- Alertas y notificaciones
- Base de datos de contactos
- Búsqueda/filtro
- Campos personalizables
- Captura de clientes potenciales
- Comentarios/notas
- Contactos compartidos
- Cualificación de leads
- Gestión de calendarios
- Gestión de campañas
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de tareas
- Gestión del pipeline
- Gestión del pipeline de ventas
- Importación y exportación de datos
- Segmentación
- Segmentación de clientes potenciales
- Seguimiento de interacciones
- Sistema de calendarios o recordatorios
- Third-Party Integrations

## Integraciones (en total: 4)

- Gmail
- LinkedIn for Business
- Meta for Business
- Twitter/X

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software)

## Categorías relacionadas

- [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software)
- [Software de gestión de contactos](https://www.capterra.mx/directory/30016/contact-management/software)
- [Herramientas de administración de leads](https://www.capterra.mx/directory/30017/lead-management/software)
- [Software CRM online](https://www.capterra.mx/directory/30072/online-crm/software)
- [Software de análisis predictivo de leads](https://www.capterra.mx/directory/32276/predictive-lead-scoring/software)

## Alternativas

1. [Bitrix24](https://www.capterra.mx/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Freshsales](https://www.capterra.mx/software/155563/freshsales) — 4.5/5 (621 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.mx/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Salesforce Starter](https://www.capterra.mx/software/132665/salesforce-essentials) — 4.4/5 (223 reviews)
5. [Agile CRM](https://www.capterra.mx/software/135148/agile-crm) — 4.1/5 (524 reviews)

## Opiniones

### "Stream Your Life" — 5.0/5

> **Said** | *10 de julio de 2021* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ability of the platform to integrate and control the relationships I have with clients and others makes it one of the best offers in this type of software.
The ease of using the software from a mobile device or a computer makes the user experience more complete and remote from a distance.
Save time to use it in other equally important activities is the best option they offer
> 
> **Puntos en contra**: Sometimes the page was saturated and it demanded more internet consumption, which was a problem to use in places with difficult access or where I did not have unlimited internet.
> 
> My experience of use was mainly to contact my other teachers at the school, add some extras to the educational offer and we all agree in case of any enrollment

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### "Communicate With Clients Effectively with InsStream" — 5.0/5

> **Usuario verificado** | *12 de octubre de 2018* | Servicios financieros | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: My job is to gather information of potential, high-risk and low-risk investments which means I work long, gruesome hours. With the constant change in the market, I need to keep up and be glued to updates of our current economy. I was searching for a software that could assist me in efficiently communicate with stockbrokers, fund managers and clients and I came across InStream. This software helps me gather relevant data from my clients so I can match them with the right investments. It also keeps a history of all your communication with your clients which is very helpful, because you can always go back and check if you forgot something.
> 
> **Puntos en contra**: I’m very happy with their program. However, I must say that their features are quite basic. It would be great if they can offer more services aside from client and risk management.

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### "Good software, might be dead though - no customer support and bugs" — 4.0/5

> **Usuario verificado** | *16 de abril de 2018* | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The GUI follows normal conventions so it is easy to use, getting started is pretty much instant unlike the Sugars etc. I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc.
> 
> **Puntos en contra**: Support non-responsive, bugs that have been there for ages are not getting fixed, social links show you things, but nothing else. Recently Google stopped trusting InStream so email linkage no longer works. There is also no way to export.
> 
> sorted out my CRM workflow

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### "Instream enable us create relationships." — 5.0/5

> **Abiola** | *5 de julio de 2018* | Bienes de consumo | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Instream enable me collect important information about our customers by helping my team automatically gather important sales data and leads from major social networking platforms like Linkedin , Twitter and Facebook.
   I like its aesthetic view of seeing all activities of our leads via a  grid view .In comparison with other CRM tools ,information on Instream is entered automatically and this its best selling point.
> 
> **Puntos en contra**: Great experience so far using Instream. However it takes time to really understand the nook and cranny of Instream. Requires a lot of patience as Instream isn't the most intuitive CRM out there.

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### "Used since beta. Well developed, lightweight CRM." — 5.0/5

> **Manny** | *29 de enero de 2019* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the lightweight interface that gets down to business. Not a whole lot of clutter of charts just your leads and pertinent information with customizable information fields.
> 
> **Puntos en contra**: Sometimes I do wish it had charts or metrics you could use but for small businesses it works well.

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## Enlaces

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