Opiniones de SAP SuccessFactors HXM Suite

Sobre SAP SuccessFactors HXM Suite

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Puntos a favor:

UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature.

Contras:

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Valoraciones de SAP SuccessFactors HXM Suite

Evaluación media

Facilidad de uso
3.8
Atención al cliente
3.7
Funcionalidades
4.0
Relación calidad-precio
3.7

Probabilidad de recomendación

7.1/10

SAP SuccessFactors HXM Suite tiene una valoración global de 4.0 estrellas sobre 5 según las 257 opiniones de usuarios de Capterra.

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Kavindu Githsara
Kavindu Githsara
System Specialist en Sri Lanka
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Maximize Your HR Potential with SAP SuccessFactors HXM Suite

5.0 hace 2 meses Nuevo

Comentarios: Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and optimize their HR processes. Its wide range of features and customizable options make it a valuable tool for improving HR efficiency and employee engagement. However, its cost and complexity may be drawbacks for some users.

Puntos a favor:

SAP SuccessFactors HXM Suite is a comprehensive software solution that helps businesses manage and optimize their human resources processes. Here are some pros and cons that we see in this software solution after using it for few years. SAP SuccessFactors HXM Suite offers a wide range of HR features, including performance management, succession planning, and learning and development. It has customizable options that allow our businesses to tailor the solution to our specific needs. Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost savings. Not only that but also this solution includes features that help businesses improve employee engagement, such as employee feedback and recognition programs.

Contras:

SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets.

Saurabh
Saurabh
Senior Research en India
Usuario de Linkedin verificado
Telecomunicaciones, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Empowering HR Teams: An In-Depth Review of SAP SuccessFactors HXM Suite

5.0 hace 2 semanas Nuevo

Comentarios: This software is designed to be user-friendly, with an intuitive interface and robust reporting and analytics capabilities. It is also flexible and customizable, able to handle complex HR scenarios and support for compliance with local regulations.However, the software can be complex to navigate and use, requiring a certain level of technical expertise, and it may require a significant amount of time and resources to set up and configure. Additionally, it can be costly, which may be a limitation for some organizations. It is important to evaluate the software based on your organization's specific needs and to have a clear implementation plan before purchasing the software. Overall, SAP SuccessFactors HXM Suite can be a valuable tool for organizations looking to streamline and optimize their HR management processes,

Puntos a favor:

There are many features that I likeComprehensive and integrated HR management capabilities, including payroll, employee database, vacation/leave tracking, course management, and candidate management.Intuitive and user-friendly interface, making it easy for HR teams to manage employee data and processes.Robust reporting and analytics capabilities, allowing for easy monitoring of HR data and performance.Flexible and customizable, able to handle complex HR scenarios and support for compliance with local regulations.Self-service capabilities for employees and candidates, allowing them to view and manage their own information.Integration with other HR systems, including payroll, benefits administration, and performance management.Automated data entry, data validation, and data import/export capabilities, making it easy to manage HR data in bulk.Robust security features to protect employee and candidate data and ensure compliance with data protection regulations.Collaboration capabilities, allowing multiple hiring managers, recruiters and HR teams to work together on recruiting and hiring effortsCentralized talent pool where candidates can be sourced, screened and tracked.

Contras:

One drawback of SAP SuccessFactors HXM Suite is that it can be complex to navigate and use, requiring a certain level of technical expertise. This can make it challenging for HR teams who are not well-versed in the software, and may require additional training and support to effectively use all of its features and capabilities. Additionally, the software may require a significant amount of time and resources to set up and configure, which can be a challenge for some organizations. This can be a major drawback for small and medium-sized organizations that have limited resources to devote to HR management

Usuario verificado
Executive Assistant en Canadá
Usuario de Linkedin verificado
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Not Intuitive and Complicated for no reason

2.0 hace 5 meses

Comentarios: would not recommend to any person or business. not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team and our administrator. on more than one occasion, people's time off has not accrued properly resulting in them either having a surplus or less vacation days than they're supposed to. any time i need to do anything in this software it is overly complicated. i miss our old vacation time software, and so does our team.

Puntos a favor:

I like that there is an app, however i've never used it and i'm not sure how many of our staff use it either.

Contras:

The main reason we use SF is time off requests/vacation management. After almost 2yrs of use, I still get emails from multiple team members that are struggling to: - see their total accrued vacation time - enter in their own vacation time (Aka they email asking me to do it for them) - cancel their own days off (they email me asking me to do it for them) - edit requests on their own (ex: changing from 3 days of vacation to 2 etc) without cancelling and re-entering the whole thing My biggest frustration with SF is that it doesn't show team members their total time off, it only shows what they've accrued as of the day they are looking at their profile. in order to see how many days they have left to book they have to adjust the calendar. I get the most emails about this issue, and my team struggles with this the most. You can't tell if a person has requested a 1/2 or full day w/o going "all the way" into the request - i should be able to look at either the homepage or Workflow Requests and tell if the person needs one day or just a 1/2. Instead you have to go into their profile, look at the request and THEN you can find out how much time they're requesting. I also get email notifs every time i cancel someone else's vacation time and yet they won't get an email. i've reached out to our system admin about this more than once and they can't seem to come up with a resolution. This software looks and feels old school - very windows 95.

Usuario verificado
HR team lead en India
Usuario de Linkedin verificado
Administración educativa, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

One of the best HRM tool in the software market.

5.0 el mes pasado Nuevo

Comentarios: It has been an excellent experience using this software and highly recommend this for HR management.

Puntos a favor:

SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage their profiles and then termination is done on the same tool.

Contras:

SAP SuccessFactors HXM Suite needs certain improvements such as position based permissions, which is currently limited to role based permissions.

Maarten
Ehs officer en Países Bajos
Productos farmacéuticos, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Maintain trainings and ensure qualified employees

5.0 hace 4 semanas Nuevo

Puntos a favor:

Tracking uneasy without using paper folders and signatures.

Contras:

I really do not have any cons. The software suits out needs.

Priyanka
Sr. associate en India
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Excellent product

5.0 hace 2 semanas Nuevo

Comentarios: Excellent experience… ease to use it is very smooth

Puntos a favor:

Accessibility and user friendliness.. UI is amazing

Contras:

Nothing much that I have which I don’tLike

Gary
Inventory Team Leader en EE. UU.
Bienes de consumo, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Tool, if it's used!

4.0 hace 4 semanas Nuevo

Puntos a favor:

This tool allows you to track and manage several aspects of your team along with having a single point of contact for all your HR needs. What I like most about this software is being able to track and manage my employees training requirements for the quarter and for the year. I also like to use the JD tool to create an impactful posting for my next open positions.

Contras:

One thing I found that I like least was that not all managers use this software so some data may be missing or invalid. Because this relies on input from several managers for an overall picture of the employee, if other team members in management do not use this tool, it can be difficult to have the whole picture.

Luca
Luca
Sr Curriculum developer en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Used SF LMS from 2015 to 2020

3.0 hace 4 meses

Comentarios: It is ok for Pharma compliance but it is too complex and old technology to compete with fully cloud based software. At least it was up to 2020

Puntos a favor:

Very feature rich, robust architecture.

Contras:

Lack of flexible reporting. Too dependent on a 3rd party integrator Impasible to customise core settings

Dana
EE. UU.
Productos farmacéuticos
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

System Admin Experience with SuccessFactors

2.0 hace 8 años

Puntos a favor:

Updates came out on a regular basis and they listened to their clientele as to what was needed. It was a great tool for companies who have very basic review to do and could accommodate multiple review processes, as well as compensation processes.

Contras:

It was hard to customize or make it fit what your company needed if it didn't match the way the system was setup. It was also hard to get answers from the company and we were usually passed around to multiple people before we were ever given an answer. From our experience, the system also experienced numerous bugs. Very often it seemed like we were dealing with a bug and having to wait on a patch. I know the company was going through a lot of growth and changes, but it was very stressful to constantly deal with the system not working properly.

Cindy
Recruiter en EE. UU.
Alimentación y bebidas, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Good ATS

4.0 hace 4 semanas Nuevo

Puntos a favor:

Nice to have SAP integration for this particular industry

Contras:

Could use better user experience design

Amy
Amy
Team Lead en EE. UU.
Telecomunicaciones, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Adequate ATS Tool

4.0 hace 3 años

Comentarios: The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Puntos a favor:

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Contras:

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Edrick
Process Associate en Filipinas
Recursos Humanos, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

This Software Makes Managing Employee Data Management Easier

5.0 hace 2 años

Comentarios: Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.

Puntos a favor:

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

Contras:

There are a number of instance of having access errors for our employee's portal.

Inayat
Executive-HR en India
Hostelería
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Executive-HR

5.0 hace 7 años

Comentarios: Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, moral and motivation, culture and attitude development, performance appraisal and quality management issues)
? Ensuring compliance of SOPs and company policies.
? Responsible to introduce new HR initiatives viz. linking pay to performance, reward and recognition policy etc.
? Maintain awareness and knowledge of latest HR development theory and methods and provide suitable interpretation to Management.
? Contribute to the evaluation and development of HR strategy and performance in co-operation with the executive team.
? Ensure activities meet with and integrate with organizational requirement for quality management, health and safety, legal requirement, environmental policies and general duty of care.
? Develop and Maintain healthy relation with Govt. and Non Govt. Organizations for better and fast functioning of organization.
? Plan for employee's performance appraisal; develop tools for appraisal, job evaluation and development.
? Be a point of contact for all Line Manager/Candidate Queries.
? Maintaining the entire MIS of the employees engaged at resort

Holly
Director, Talent Planning and Workforce Analytics en EE. UU.
Bienes de consumo, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Some strong points

4.0 hace 4 años

Puntos a favor:

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Contras:

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Stephanie
Continuing Education Manager en EE. UU.
Seguros
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

New LMS is a Hit!

4.0 hace 6 años

Puntos a favor:

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

Contras:

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.

David
HRIS Sr. Analyst en EE. UU.
Bienes de consumo, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A cloud based HCM tool that enables manager self service with an easy to use tool.

4.0 hace 5 años

Comentarios: The best part about it is that you can track everything in regard to activities in the system. This allowed you to report on different programs and initiatives and reduces data inconsistencies.

Puntos a favor:

The system is very easy to use and managing data via portlets is extremely intuitive. The system also allows managers to take actions therefore offering manager self-service.

Contras:

Quarterly releases which delays fixes and new features based on company's agenda not the clients. Customer support at times is very slow to solve complex issues.

Amanda
LMS Admin en EE. UU.
Servicios, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Effective LMS with Additional Tools and Resources

5.0 hace 2 años

Comentarios: Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Puntos a favor:

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Contras:

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

Usuario verificado
HR Strategist, Talent Assessor and Development Coach en Canadá
Usuario de Linkedin verificado
Materiales de construcción, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Considering everything, my pick for an HRIS

5.0 hace 4 años

Comentarios: The sales cycle delivered what they promised; the implementation team was very supportive. S the post go-live support model is the best I have experienced.

Puntos a favor:

The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!

Contras:

There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.

Ahmed
Programmer en
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Best out of the box Talent Management System

4.0 hace 6 años

Comentarios: They are one of the best in HR cloud solutions.

Puntos a favor:

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

Contras:

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Usuario verificado
Advisor, Compensation and Benefits en Canadá
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good functionality, challenging to implement

5.0 hace 4 años

Comentarios: Overall, the SAP HCM software is great and is highly sophisticated when it comes to advanced reporting and metrics. The program, initially, is not the most user-friendly, however once users become proficient, it’s a highly advanced and multi-functional system which I would recommend.

Puntos a favor:

This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.

Contras:

The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.

David
HR Operations Analyst en EE. UU.
Bienes de consumo, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to use but slow system

4.0 hace 6 años

Comentarios: Easy of use and access to a cloud based sas system.

Puntos a favor:

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

Contras:

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

Elcenir
Elcenir
Asistente Administrativo III en Venezuela
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A super program for the management of human resources, the truth is that it is very good

5.0 hace 5 años

Comentarios: I learned to use the program and manage it a bit, with the help of technical personnel I knew its internal structure, but it is not my competence

Puntos a favor:

the SAP program is very powerful, for the administrative area of a company, it has many modules to manage human capital, finances, processes, planning and many more, I liked the program a lot even though it was difficult for me to learn and adapt

Contras:

It took me a long time to learn how to use the program since there were details with the servers in the company that uses it, but that is something internal, otherwise I can say that it is worth using SAP in companies even though their license is expensive

Usuario verificado
SAP HCM Consultant en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Better with highly configuration compare to other competitive products

5.0 hace 2 años

Comentarios: Overall I am happy to use SAP SuccessFactors HCM Suit as it has all the configuration which is required for any business and also it need very minimum IT resources and also we can access it on mobile as well.

Puntos a favor:

As I also used SAP ERP so when I switched to Success Factors HCM Suit I found this very easy to use and have all the feature which was lacking in SAP ERP. This is cloud based which make it more popular and also it has very highly configuration compare then SAP ERP. We can access it on mobile as well.

Contras:

This software has very highly configuration but it is not customizable.

Usuario verificado
Business Solution Consultant en Vietnam
Usuario de Linkedin verificado
Productos químicos, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good platform for HR topics and training management

4.0 hace 3 años

Comentarios: Good platform with all HR functions that an employee would need.
Performance is a bit slow but considering all features available. It's worth implementing.

Puntos a favor:

As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally). All functions from HR can be easily managed within this app: -Time management (notify vacations, check team calendar, etc) -Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily) -All requests are managed and stored there in the platform (all requests to HR are stored in the platform). -Performance review and target agreements can be managed there for both managers and subordinates -All training you need from all kinds of business functions

Contras:

It's not very easy to find all those functions without instructions (not very user-friendly and interactive) It is quite slow

Austin
Senior Infrastructure Administrator en EE. UU.
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Easy to use but almost too simple

4.0 hace 4 años

Puntos a favor:

SuccessFactors is a very easy program to use and navigate. It has a simple interface that doesn't require much trial and error to find your destination.

Contras:

It felt very disconnected which is not what we were looking for in an HR tool. Modern day applications allow for interaction in much the same way as Facebook or Twitter and makes sending/receiving recognition more of a rewarding experience. SuccessFactors lacks this type of interaction and makes the user feel like they exist in a vacuum with just their manager. It also offers no real benefits/motivation to log into the program other than to complete assigned tasks.