--- description: ¿Qué es y para qué sirve CMNTY Platform? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es CMNTY Platform? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Programas de gestión de comunidades](/directory/30800/community/software) > [CMNTY Platform](/software/145102/cmnty-platform) # CMNTY Platform Canonical: https://www.capterra.mx/software/145102/cmnty-platform Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/145102/cmnty-platform?page=2) > CMNTY es una plataforma utilizada por las marcas y los profesionales más innovadores de la actualidad para desarrollar una comprensión más profunda de los clientes. > > Veredicto: 35 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CMNTY Platform? Se proveen las herramientas perfectas para las comunidades de clientes, marketing, investigación e innovación. Este software ayuda a los gestores comunitarios que acaban de empezar, así como a los profesionales experimentados. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 35 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CMNTY - **Ubicación**: New York, EE. UU. - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: USD 499.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, chino, danés, español, finés, francés, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, ruso, sueco, turco, árabe - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Alertas y notificaciones - Análisis estadístico - Benchmarking - Creación de informes/análisis - Creación de marca personalizable - Creador de encuestas - Directorio de miembros - Distribución multicanal - Gestión de contenidos - Gestión de encuestas y sondeos - Gestión del panel - Ideation - Importación y exportación de datos - Moderación ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de gestión de comunidades](https://www.capterra.mx/directory/30800/community/software) ## Categorías relacionadas - [Programas de gestión de comunidades](https://www.capterra.mx/directory/30800/community/software) - [Herramientas para estudios de mercado](https://www.capterra.mx/directory/10041/market-research/software) ## Alternativas 1. [Typeform](https://www.capterra.mx/software/137289/typeform) — 4.7/5 (945 reviews) 2. [Semrush](https://www.capterra.mx/software/151962/semrush) — 4.6/5 (2316 reviews) 3. [Similarweb](https://www.capterra.mx/software/148472/similarweb-pro) — 4.6/5 (251 reviews) 4. [Tango](https://www.capterra.mx/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 5. [QuestionPro](https://www.capterra.mx/software/135455/questionpro) — 4.8/5 (522 reviews) ## Opiniones ### "Very intuitive." — 5.0/5 > **Kimberly** | *9 de enero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour. > > **Puntos en contra**: I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video. > > Was able to organize a large group of clients. ----- ### "Excellent platform for insight generation" — 5.0/5 > **Matthew** | *5 de septiembre de 2024* | Estudios de mercado | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Excellent design, which has served to fully engage respondents in all the studies we have undertaken. Functionality is intuitive and the landing page and all other pages have been well-designed and serve to get the best from respondents. It is easy too from a moderator perspective, especially when it comes to sharing stimulus materials. > > **Puntos en contra**: Not much, its been perfect for what we've needed from it > > We have only had very positive experiences using CMNTY. We have used it for pre-work exercises and diaries, moderating and forums -- all of which have worked together seamlessly and generated great insights. The team at CMNTY is also very supportive, attentive and great to work with. ----- ### "Interesting tool" — 3.0/5 > **Michael A.** | *14 de agosto de 2018* | Educación superior | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone. > > **Puntos en contra**: Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price. ----- ### "CMNTY Platform: A Comprehensive Tool for Market Research with Room for Improvement" — 5.0/5 > **Matías** | *14 de mayo de 2024* | Estudios de mercado | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I like the most about CMNTY is the customer service they provide. All the consultations and standing meetings are very valuable for the knowledge we can have in our projects. Especially noteworthy is the assistance from \[sensitive content hidden\], and I would like to thank him for all the patience he has shown throughout our 2 years of projects. Additionally, it's a platform that can provide many tools for market research and manage them in one place. While it's not as intuitive because everything is in English (not my first language), I can still manage the information correctly and accurately. Furthermore, I have had very good results in my business; this platform has allowed me to excel professionally in the company I currently work for. > > **Puntos en contra**: While most of what CMNTY offers is good, I believe there are opportunities for improvement, especially in survey creation and report generation. One thing I haven't been able to achieve is getting my clients to view the community's automatic reports because they have to be users to access them. This is something I haven't been able to integrate, and additionally, the analysis tends to be somewhat basic (only frequencies), and I can't add interpretations or conclusions to each of these cases. > > Overall, I think CMNTY is a very useful platform that provides basic tools for market research. I also believe it adds value to companies operating in the field with a digital vision of research and mixed techniques (qualitative and quantitative). In terms of visualization, I find it a bit outdated. While it is customizable, I think there are few customization options, especially in the mobile view. Nevertheless, it's a platform I would recommend to my colleagues; it effectively covers everything related to research and is a great alternative in the Chilean market. ----- ### "Satisfied overall" — 4.0/5 > **Sandra** | *9 de mayo de 2024* | Estudios de mercado | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: CMNTY offers a user-friendly interface, also we can schedule activities not only daily but showing activities differentiating user groups. This way we can create specific forums and control which users or user groups have access to them. > > **Puntos en contra**: Creating identical discussions for different target groups requires manually setting up each activity, you can’t duplicate. While CMNTY is user-friendly, this might take additional time if you need to replicate existing discussions. > > We use CMNTY mainly as a tool for setting online discussion forums on specific targets of our panel members. Overall, it offers satisfying service and help center is always available. Both admins and users can jump right in thanks to the platform's intuitive design. Plus, it offers a modern interface that's easy on the eyes. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/145102/cmnty-platform?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/145102/cmnty-platform) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados