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Opiniones de Zoho Inventory

Sobre Zoho Inventory

Gestión de inventario y pedidos para empresas en crecimiento.

Descubre más sobre Zoho Inventory

Puntos a favor:

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues.

Contras:

Lack of integration partners without using some sort of connector.

Valoraciones de Zoho Inventory

Evaluación media

Facilidad de uso
4.4
Atención al cliente
4.3
Funcionalidades
4.3
Relación calidad-precio
4.3

Probabilidad de recomendación

8.4/ 10

Zoho Inventory tiene una valoración global de 4.5 estrellas sobre 5 según las 400 opiniones de usuarios de Capterra.

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Filtrar opiniones (400)

Luis Felipe
Luis Felipe
diseñador en Colombia
Usuario de Linkedin verificado
Diseño, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

base de datos en una aplicación

4.0 hace 2 años

Puntos a favor:

en la parte empresarial es maravillosa, e gestiona y mantiene una organización muy buena

Contras:

creo que una mejor interfaz no le caería mal

Bernar
Project Management en España
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Gestiona el stock de tu empresa!!

5.0 hace 2 años

Puntos a favor:

Es un programa para llevar el control de tu empresa, permite gestión de varios almacenes , gestionar el stock contable y stock virtual además de conectarse con CRM , ERP entre otras herramientas lo cual hace que sea todavía más potente.

Contras:

Es una herramienta compleja de implantar. Seguramente necesitarás trabajar con un partner premium de Zoho para que te ayuden a personalizar la herramienta y adaptarla a tu empresa para que el trabajo sea óptimo en tu empresa.

Alba
Alba
Maestra de Educación Infantil en España
Usuario de Linkedin verificado
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Inventarios sin complicaciones

4.0 hace 2 años

Comentarios: Muy buena, facilita mucho la tarea tediosa de andar controlando el stock de productos.

Puntos a favor:

Lo que más destacaría de esta herramienta es la facilidad con la que puedes tener el stock de tu fábrica o almacén controlado de manera muy precisa. Estará subido en la nube y se complementa muy bien con Zoho Books.

Contras:

No es útil para controlar el stock en fábricas o almacenes que se dediquen a la fabricación de alimentos, cosméticos, es decir, en la mezcla de diferentes ingredientes. Además, desde mi punto de vista y, para poder aprovechar al máximo todo lo que ofrece el software, necesitarás de alguien que te lo implemente.

Usuario verificado
Usuario de Linkedin verificado
Desarrollo de programas, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Zoho Inventory - Gestión de pedidos

4.0 hace 2 años

Comentarios: Es una buena aplicación para organizar, y tener un seguimiento de tus pedidos así como de tu propio inventario.

Puntos a favor:

Esta aplicación es bastante buena para poder gestionar en la nube los pedidos, y además, permite crear o ejecutar tus pedidos de compraventa y tener un seguimiento de ellos. Por otro lado, se puede implementar fácilmente a las páginas webs.

Contras:

Tiene unos precios muy altos para lo que es la aplicación y podrían ponerlos más asequibles para captar a más clientes.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Buena solución

5.0 hace 4 años

Comentarios: Fue poca, probamos un tiempo el uso de esta herramienta pero no se adecuo a nuestras necesidades y se optó por un desarrollo propio

Puntos a favor:

Me gusto, te permite administrar muy bien pedidos e inventarios sin embargo no es una aplicación que se adecuase a las necesidades que teníamos

Contras:

Al momento de implementar nos resultó difícil de entender, quizá necesita mejor soporte pero fuera de eso, todo en orden

Estefania
Estefania
Engineering Project Specialist en Argentina
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

4.0 hace 2 años

Comentarios: I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Puntos a favor:

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Contras:

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Usuario verificado
Usuario de Linkedin verificado
Materiales de construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Alternativas consideradas:

A web version of MASS 500, with tons of features.

5.0 hace 7 meses

Comentarios: Has been exceptional. Customer service is great, and helpful.

Puntos a favor:

If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested.

Contras:

Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this.

Gregory
Pressident en EE. UU.
Muebles, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Shopify users, beware of Zoho!

1.0 hace 4 años

Comentarios: Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Puntos a favor:

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Contras:

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Murat
Consultant en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good products with room for improvement

4.0 hace 9 meses

Comentarios: Overall good product, great support via phone, user groups and chat.

Puntos a favor:

If you are part of the Zoho, one program, inventory is a no brainer. It is a full function inventory program. The only disadvantage is ou like accounting applications like QuickBooks the billing and invoicing is handled through another Zoho application Zoho Books having said that the integration with CRM Zoho Books’s , and Zoho analytics is excellent value.

Contras:

Separate Zoho apps for functionality like billing, invoicing etc.

Matt
President en EE. UU.
Comercio mayorista, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Wholesale Distributor Using Zoho Inventory

5.0 hace 9 meses

Puntos a favor:

Having an all in one platform is easy for us to navigate. We previously used multiple platforms and nothing synced. We now have perfect inventory management and don't risk losing stock or overselling items.

Contras:

I would like more payment processor options that could be integrated with the invoice feature. Stripe suspended our account because of a surge of transactions and refunded half of the orders. Stripe is also holding 5 figures of funds that it did not refund. We broke none of its TOS. Adding better processors would be very nice. It would also be extremely helpful to have bulk image upload supported in the inventory import feature. We deal with thousands of items in our inventory and cannot manually add pictures for each one.

Darren
Director en RU
Seguridad informática y de redes, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Stock Control how it should be

5.0 el año pasado

Comentarios: Stock consistency between what is sold in store and what is sold online has been excellent and the general operation is both efficient and easy.

Puntos a favor:

We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works.

Contras:

Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible.

Gaurav
Founder en EE. UU.
Fabricación de productos eléctricos/electrónicos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

One of the best Inventory softwares out there.

5.0 hace 5 meses

Comentarios: Overall, the experience has been great using Zoho inventory. It has really simplified our operations.

Puntos a favor:

The integration of inventory with Shopify and other e-commerce platforms, like WooCommerce and Amazon, is very helpful.

Contras:

Cannot edit invoice template formats. You need to choose from the formats they have.

Usuario verificado
Usuario de Linkedin verificado
Productos cosméticos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Easy setup and cost effective

4.0 el año pasado

Puntos a favor:

Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy.

Contras:

I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable.

Connie
Project administrator en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Not for me

4.0 hace 4 meses

Comentarios: Not for me. There are other products that suit me better

Puntos a favor:

I’m not really liking this product. Not enough tools for me

Contras:

Not easy to navigate for me. Had a hard time getting where I wanted to go

Marius
Director en RU
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Amazing order and product management suite

5.0 el año pasado

Comentarios: Very happy with Zoho, one of the best things about it is that it can seamlessly integrate other modules as well such as Zoho Books, and Zoho Analytics, which all help to make Zoho inventory more useful.

Puntos a favor:

Zoho allows for a lot of customisation as to what data you can store for orders and products. It has amazing flexibility with custom fields, that allows us to achieve exactly what we want. Also, it has a lot built in automation tools, which are extremely helpful. All of that for a price, that is reasonable and cheap compared to alternatives.

Contras:

Because Zoho is such an extensive suite of tools, it is a little overwhelming to set up in the start. That being said, once its up and running it is really good.

Miguel
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Review

5.0 el año pasado

Comentarios: I would say it's been a great experience overall.

Puntos a favor:

Pretty much a simple, great system all around.

Contras:

Honestly there's a learning curve, but nothing too rough.

Sergio
Marketing consultant en RU
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Delivers Essential Features at a moderate rate

4.0 hace 2 años

Comentarios: It’s simple and does what it says on the tin at a moderate price. Could it be cheaper? Yes, but you’ll be hard pressed to find a similar software which actually works and integrates with the usual e/commerce and small business platforms as the Zoho software portfolio does - and this is much the case for Zoho inventory too.

Puntos a favor:

That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders.

Contras:

It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors.

Julie
Vice-présidente en Canadá
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple but well good

4.0 el año pasado

Puntos a favor:

The functions are easy to use and to deal with! Its worth it.

Contras:

The only thing is if we scan some product for an order we cant scan twice

Ola
Cloud Engineer en Suecia
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A great tool to keep track of your inventory

5.0 hace 2 años

Comentarios: It invaluable if you are handling orders with multiple warehouses.

Puntos a favor:

It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels .

Contras:

Can't really think of any negative things. It does what it's suppose to do.

Usuario verificado
Usuario de Linkedin verificado
Tabaco, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Great App

5.0 hace 2 años

Puntos a favor:

Easy to use, very versatile, it has become seamlessly essential to our business

Contras:

Customer service is a bit slow and clunky

Ellen
COO en Canadá
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great for Inventory!

4.0 hace 3 años

Comentarios: The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America.

Puntos a favor:

I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.

Contras:

Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.

David
David
Software Engineer en EE. UU.
Usuario de Linkedin verificado
Semiconductores, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Robust inventory management tool

5.0 hace 3 años

Comentarios: Provides a wide variety of functions to optimally manage inventory tracking.

Puntos a favor:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Contras:

It was a bit complicated to finalize the integration with some third party platforms.

Svetla
Svetla
Marketing manager en Bulgaria
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple, easy to use and customize and efficient

5.0 hace 3 años

Comentarios: Zoho inventory helped get an excellent overview on and efficiently manage our inventory. It was easy to figure the tool out, including for our hardware engineers. We are saving tons of time and getting alerts when inventory is on the low end. Very pleased!

Puntos a favor:

Customisation options are great, no learning curve we started using it right away, all needed functionality at a modest price

Contras:

There were some options related to the accounting system specifics that required digging more to figure out

Ryan
Procurement en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Zoho Inventory for the win

5.0 hace 3 años

Comentarios: We are a growing company that was in need of a sophisticated inventory management system. we found it in zoho

Puntos a favor:

I loved how easy it was to connect to our shopify store. to my surprise, it was also able to connect to Ebay. It also connects to Paypal, which makes our money transactions easier to handle, limiting our stress. Using this software, we were able to keep a very accurate inventory while selling across multiple online platforms. It is worth the cost because this helps prevent any inventory shortages and lost orders because of a lack of inventory

Contras:

The original setup was a very lengthy, which there were multiple confusing parts. There could also be a few more reports that come standard, we needed to make multiple custom reports, which also took lots of time and man power.

Anthony
Owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Customizable to fit our business needs

5.0 hace 3 años

Puntos a favor:

We love the fact that this product is so customizable due to the nature of our business. We do not run a typical wholesale business, rather more like consignment and the ease of tracking each customers inventory as well as our own warehouse inventory with Zoho has made our account managers job much easier.

Contras:

It would be nice for the separate sales orders to merge to give a complete inventory of each customer, but it still works well.