Opiniones de MobiWork

Sobre MobiWork

MobiWork se especializa en soluciones de mano de obra móvil basadas en la nube y teléfonos inteligentes destinadas a cualquier negocio con empleados en el campo, tales como

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Puntos a favor:

Mobiwork' s software platform offered significant customization options for American Direct Logistics.

Contras:

So far, no downsides to speak of. Any questions have been answered promptly by [SENSITIVE CONTENT.

Valoraciones de MobiWork

Evaluación media

Facilidad de uso
4.8
Atención al cliente
4.9
Funcionalidades
4.8
Relación calidad-precio
4.9

Probabilidad de recomendación

9.4/10

MobiWork tiene una valoración global de 4.9 estrellas sobre 5 según las 97 opiniones de usuarios de Capterra.

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Carla
Compliance Officer en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A Wonderful Product for Any Company

5.0 hace 4 semanas Nuevo

Comentarios: Great to work with

Puntos a favor:

MobiWork has customizable forms that you can track almost anything. It is one of the easiest for those on the field to navigate. Tracks almost all aspects of dispatching and maintenance business.

Contras:

There are no real cons. There is a learning curve, but once you get set up it is a breeze.

Respuesta de MobiWork

hace 4 semanas

Carla, you and your team have been a pleasure to work with! Thank you for the great feedback.

Jerry
SR IT Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

MobiWork in the transportation industry is the best choice.

5.0 hace 11 meses

Comentarios: I've worked with MobiWork for a few years now. We've integrated using their API, and we use the application on a daily basis.

Puntos a favor:

MobiWork has a product that works well for any dispatching or scheduling organization. We use it within the transportation industry to dispatch our technician quickly to emergency breakdown. Everything works in real-time and is easy to use from portal to technical mechanics out in the field via the mobile app. Our customers use the customer portal to eliminate the need for telephone interaction.

Contras:

I honestly don't have any cons to share.

Respuesta de MobiWork

hace 11 meses

Thank you for your kind words, Jerry. We're very happy to hear you're enjoying our software. We look forward continuing to provide great service to awesome customers like you.

Ricky
Project Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MobiWork Review

3.0 el año pasado

Puntos a favor:

The picture taking and being able to relate it to a job is really important.

Contras:

Software lags a lot, scheduling and job management was not easy. Set up was easy but no help with integration into the company and we were left to our own devices.

Respuesta de MobiWork

hace 11 meses

Thank you for your valuable feedback, Ricky. We're glad you're enjoying the Mobiwork's ability to take pictures and attach them to a job. I'm sorry you feel you were left alone during the setup process. We do offer an initial onboarding call with our customer success team free of charge. But for a more personalized, one-on-one training we charge a nominal fee. Having said that, please feel free to reach out to support@mobiwork.com and let us know if there are specific features you need help with, and we'll be happy to accommodate you. Thanks again for taking the time to give us your feedback.

Nicole
Service Coordinator en EE. UU.
Servicios e instalaciones recreativas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Using Mobi

5.0 hace 4 semanas Nuevo

Comentarios: It has been really good so far, and really helpful for our teams

Puntos a favor:

Makes it really easy to optimize our team's routes everyday!

Contras:

It's still hard to integrate our large repair business side to Mobi

Respuesta de MobiWork

hace 3 semanas

Thank you for your feedback Nicole. We're so glad the MobiWork app is working well for you and your team!

Brent
Systems Integration - Field Project Manager en EE. UU.
Materiales de construcción, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Comprehensive cloud software that completes a business from Field operations to the office!

5.0 el año pasado

Comentarios: Going from Microsoft Outlook we wanted something that would connect our Field Techs with the office real time from scheduling to forms. MobiWork takes it so much further with their list of features that can be used in so many different areas. We are a unique business and were able to have MobiWork build custom features to meet our needs.

Puntos a favor:

The MobiRules are super helpful in configuring your behind the scenes system and how you want it to function.

Contras:

I would like to have access to see some programming strings in the back ground that could be used for some of their built in features for pre filled forms etc.

Respuesta de MobiWork

el año pasado

Thank you for your kind words, Brent. We really appreciate you taking the time out to share your experience with us! We're glad to hear that our customization capabilities is why you chose us. We look forward to continuing to work with you and your team.

edward
project manager en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Excellent solution for property management maintenance and construction

5.0 hace 9 meses

Comentarios: We manage a lot of units, commercial and residential. Mobiwork is crucial to being able to manage maintenance and service calls and billing for the work needed. Easy to use interface for techs in the field, tracks all their time, locations, and schedules. Has improved our response since techs are alerted so quickly when a work order is assigned.

Puntos a favor:

Excellent work order management and dispatching. Easy to set up and use. We have hundreds of units and Mobiwork makes it easy to manage service calls, maintenance, and construction/renovations. Billing/invoicing is easy to manage.

Contras:

Can't think of anything. Any features we have asked for have been made for us.

Respuesta de MobiWork

hace 9 meses

Thank you for your thorough review, Edward. Your words are extremely kind. We're very happy to hear that MobiWork helps your team in so many ways. We look forward to continue to service you and your team!

Mara
Controller en EE. UU.
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Flexible software that can be programmed to fit your company's needs.

5.0 hace 9 meses

Comentarios: Super helpful staff!

Puntos a favor:

The work order management and dispatching systems are exactly what we need. Also, they helped us with integration for invoicing with Quickbooks.

Contras:

So far, MobiWork is meeting all of our needs.

Respuesta de MobiWork

hace 9 meses

Thank you so much for your feedback, Mara. We're very happy to hear that MobiWork you're satisfied with MobiWork. We'll continue to work hard to meet all your needs.

Morgan
Operations Manager en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Best customer service - great pricing structure!

5.0 el año pasado

Comentarios: Great experience, great support from the customer service team.

Puntos a favor:

Best price, no hidden fees, only pay for what you need. We were assigned our own account rep that was very responsive and very firendly. Thanks for everything, Julie!

Contras:

NA - we liked the product there were no issues

Respuesta de MobiWork

el año pasado

Thank you for your kind words, Morgan. We really appreciate you taking the time to share your experience with us! We're glad you're enjoying our scheduling features. We look forward to continuing to work with you and your team.

Erica
Assistant Property Manager en EE. UU.
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MobiWork Rocks!

5.0 hace 9 meses

Comentarios: Overall my experience has been really great. They have a friendly, dedicated, and professional staff who is willing to go above and beyond.

Puntos a favor:

The ease of inputting a work order and making sure that these are completed in a timely manner. I can see exactly where my technicians are at any given moment.

Contras:

I have found that there is not many drawbacks to MobiWork.

Respuesta de MobiWork

hace 9 meses

Thank you for your kind words, Erica. We're so happy to hear your team is benefitting so much from using MobiWork. And we agree, our team is pretty awesome always willing to go the extra mile.

Dennis
Field Supervisor en EE. UU.
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Pool Cleaning Company using Mobi

5.0 el mes pasado Nuevo

Comentarios: I’m still learning it but it’s been a success so far

Puntos a favor:

Scheduling and automatic communication is what I use it for mostly

Contras:

Glitches can be frustrating but I’m sure all have them

Respuesta de MobiWork

el mes pasado

Hi Dennis, thank you for the feedback! We are so happy to have you as a client and look forward to continuing to work with you.

Ben
GM en Sudáfrica
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Mobiwork - the benchmark

5.0 hace 11 meses

Puntos a favor:

Simple pricing structure, value for money and feature rich, with constant improvements makes this the workforce maangement system for the future

Contras:

Local (RSA) seamless card/payment acceptance solution is needed

Respuesta de MobiWork

hace 11 meses

Thank you for your feedback, Ben. We really appreciate your kind words. "Cost effective, feature rich and flexibility" is a very accurate definition of what Mobiwork is all about :)

Rodney
COO en EE. UU.
Servicios medioambientales, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Simplicity , and Transforming the way we do Business

5.0 el año pasado

Comentarios: Wonderful and number one (The training and assistance from MobiWork Personnel )

Puntos a favor:

It make running a Business much Easier and so happy MobiWork came our way. Its a must in Business.

Contras:

My company has not ran into any Downfalls in the Software.

Respuesta de MobiWork

hace 11 meses

Thanks for the awesome review, Rodney! We appreciate you taking the time out to share your experience with us and we agree, we're very lucky to have such a great team. We look forward continuing to provide great service to awesome customers like you.

Patti
Director of HR en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Work Order Management

5.0 el año pasado

Puntos a favor:

The ability to push work orders out to workforce without the use of paper.

Contras:

There is a slight difference in using the program on iOS versus Android.

Respuesta de MobiWork

el año pasado

Thank you for your feedback, Patti. We appreciate the time you took to share your experience with the Mobiwork app. And yes, going paperless is one of the main features clients enjoy the most about our solution :) We look forward to continuing to work with you and your team!

Nicholas
CFO en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mobiwork great product for the service business

5.0 el año pasado

Puntos a favor:

Ability to adapt to our specific business needs

Contras:

Some customization requires mobiwork implementation support

Respuesta de MobiWork

el año pasado

Hi Nicholas. Thank you for your positive review of the Mobiwork app. We appreciate your continuous support and valuable feedback. We look forward to continuing to work with you and your team.

Tim
Regional Director of Operations en EE. UU.
Servicios e instalaciones recreativas, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Accountability

5.0 hace 6 meses

Comentarios: Once the team learned to include it in their normal operations it became an extremely useful tool. It give my eyes at all our locations and the ability to see what might need my attention in the field.

Puntos a favor:

It is easy for our team to do check at multiple locations and for manages to hold them accountable remotely.

Contras:

As an in the field manager at times I wish I had more of the capabilities of desk top version on my mobile device.

Respuesta de MobiWork

hace 4 meses

Hi Tim! We're glad to hear that MobiWork has been beneficial in increasing efficiency in the work place for your and your team.

Laura
Owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best investment our appliance repajr company has made

5.0 hace 10 meses

Puntos a favor:

The customer service. When I call MobiWork to ask a question I am confident knowing my concerns are taken seriously and always handled and resolved in an appropriate timeframe.

Contras:

Nothing. It takes time to customize MobiWork to fit your needs but that’s part of the process

Respuesta de MobiWork

hace 10 meses

Thanks a lot for your feedback, Laura. We're very proud of the customer success team we have so I'm glad your experience has been so good. We look forward to continue working with you.

Jessica
Property manager en EE. UU.
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great product

5.0 hace 8 meses

Puntos a favor:

Easy to use and understand. It is convenient to be able to access remotely.

Contras:

This is a great product, the only thing I would improve is the search functions for work orders.

Respuesta de MobiWork

hace 8 meses

Thank you for your feedback, Jessica. It's great that you found the offline feature useful. We'll work on the search function for work orders - make sure to also submit a ticket to support@mobiwork.com for any features you'd like added or improved.

Abraham
Vice President of Operations en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review of Mobiworks

5.0 hace 10 meses

Puntos a favor:

Mobiworks is easy to use and efficient for the user to manuver.

Contras:

Nothing at the moment. I enjoy the product.

Respuesta de MobiWork

hace 10 meses

Thank you for your review, Abraham. We're glad you're finding MobiWork easy to use.

Nicholas
DTS Coordinator en EE. UU.
Dispositivos médicos, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Mobi review

5.0 hace 5 meses

Comentarios: Very happy to use the streamlined application.

Puntos a favor:

How streamlined it is to use in the field, not a lot of wasted time on useless data input.

Contras:

The dependence on internet or cell service.

Respuesta de MobiWork

hace 4 meses

Thank you for reviewing our app Nicholas, we are thrilled to hear about its positive impact on your overall work day. We look forward to continuing to work with you and your team.

Wesley
Warehouse Lead en EE. UU.
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Helpful Scheduling

5.0 hace 5 meses

Puntos a favor:

MobiWork helps DTS keep track of all of the jobs and helps to provide a framework when closing work orders to ensure great service for our customers.

Contras:

I think it could look a little prettier, but otherwise it works great.

Respuesta de MobiWork

hace 4 meses

Thank you for your review Wesley, we're so happy to hear that enjoying working with the app.

Shane
gm en EE. UU.
Empleo y contratación, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Shane at Swimsafe Pool Mgmt

5.0 hace 4 años

Puntos a favor:

It allows us to capture functionality of multiple apps under one single app

Contras:

Interface can be somewhat primitive

Ray
Installation coordinator en EE. UU.
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Installation coordinator

5.0 hace 5 meses

Comentarios: Production and access improvements

Puntos a favor:

Paperwork trail and invoice management is made easy

Contras:

No issues as of yet will continue to evaluate

Respuesta de MobiWork

hace 4 meses

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Kathy
Project Coordinator/Billing en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great Customer Service

5.0 el año pasado

Puntos a favor:

Reports are customizable, Recurring Visits are always correct

Contras:

It was a little hard getting the exact report I needed, but [SENSITIVE CONTENT] and the rest of the support team jumped in to get exactly what I needed.

Respuesta de MobiWork

el año pasado

Thanks for the awesome review, Kathy. We appreciate you taking the time to share your experience with us. We agree, our team is pretty amazing, especially Julie :). We look forward to continuing to provide great service to great customers like you.

Patrick
DTS Coordinator en EE. UU.
Dispositivos médicos, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

All in a days work

5.0 hace 3 meses

Comentarios: It works well for the overall jobs that are performed.

Puntos a favor:

It helps speed the process to ensure every one gets to see real time of deliveries of product.

Contras:

I would like the in route feature to be able to start and stop all in one operational feature. Example for traveling to a site one day and start right up the following day for delivery.

Respuesta de MobiWork

hace 3 meses

Thanks for the 5 star review Patrick! We're pleased to hear that MobiWork has been effective in speeding up the process of everyday tasks for you and your team!

Lynn
Director of HR en EE. UU.
Servicios e instalaciones recreativas, 1,001-5,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Helpful

5.0 hace 5 meses

Puntos a favor:

It’s been a game changer for our field operations. Managers have an at a glance of what’s going on, even when off site. Customizations are helpful!

Contras:

Customizations take time to set up and implement, but overall worth it!

Respuesta de MobiWork

hace 4 meses

Hi Lynn, thank you for taking the time to leave a positive review. We're glad to hear our team has been assist you with our customizations!