---
description: ¿Qué es y para qué sirve Tango? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es Tango? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/10031/customer-loyalty/software) > [Tango](/software/146809/e-gift-card-rewards-and-incentives)

# Tango

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> Tu socio para recompensas e incentivos digitales que impulsan los resultados empresariales. Entrega tarjetas de regalo electrónicas de forma fácil y automática.
> 
> Veredicto: 521 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Tango?

Hace que sea sencillo para cualquier persona el envío de recompensas e incentivos a pedido, de forma masiva o automática a través de la integración de API. Este software es compatible con programas pequeños hasta los programas más grandes y escalados con productos confiables.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 521 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Tango Card
- **Constitución**: 2010

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: español, inglés
- **Países disponibles**: Canadá, Estados Unidos, México, Reino Unido

## Funciones

- CRM
- Catálogo de recompensas
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creador de encuestas
- Distribución multicanal
- Encuestas y comentarios
- Gestión de comentarios
- Gestión de encuestas y sondeos
- Gestión de recompensas
- Gestión del panel
- Manager-to-Employee Recognition
- Modelos personalizables
- Panel de actividades
- Programa de fidelización
- Reconocimiento de empleados
- Reconocimiento entre pares
- Seguimiento de la participación
- Tarjetas de fidelidad
- Tarjetas virtuales

## Opciones de asistencia

- Chat

## Categoría

- [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software)

## Categorías relacionadas

- [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software)
- [Programas de motivación para los trabajadores](https://www.capterra.mx/directory/30817/employee-engagement/software)
- [Software de compromiso del cliente](https://www.capterra.mx/directory/30906/customer-engagement/software)
- [Programa de reconocimiento laboral](https://www.capterra.mx/directory/30818/employee-recognition/software)
- [Herramientas para estudios de mercado](https://www.capterra.mx/directory/10041/market-research/software)

## Alternativas

1. [Guusto](https://www.capterra.mx/software/186209/guusto) — 4.9/5 (3466 reviews)
2. [Workhuman](https://www.capterra.mx/software/125670/workhuman) — 4.8/5 (2157 reviews)
3. [Vantage Circle](https://www.capterra.mx/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
4. [Awardco](https://www.capterra.mx/software/140428/awardco-employee-performance) — 4.9/5 (4846 reviews)
5. [Bucketlist](https://www.capterra.mx/software/170710/bucketlist) — 4.9/5 (727 reviews)

## Opiniones

### "Great tool to send incentives and recognitions" — 5.0/5

> **Leonardo** | *2 de mayo de 2024* | Instituciones religiosas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Easy and simple way to say thank you, when you want to recognize someone.
> 
> **Puntos en contra**: The only thing I don’t like is that when you have a minimum balance to use and is less than any of the e-cards you can’t use it anymore.

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### "Super easy for management of giftcard to reward employees' loyalty" — 5.0/5

> **Mai** | *16 de julio de 2024* | Servicios financieros | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: That it is very easy and intuitive to understand, Tango just sends email directly to my email whenever I receive a gift card from my company rewarding my great achievement
> 
> **Puntos en contra**: I sometimes feel like they should have focused on just one or two aspects, for example gift card management only, instead of striving to onboard so many other features as well, which makes their brand pretty diluted and their dashboard densed.
> 
> Love Tango especially when you are on the receiving end of the rewards, for instance gift cards

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### "Using tango to accelerate internal team contribution." — 5.0/5

> **Owais** | *8 de junio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Tango makes recording processes easy. Our developers and support crews now auto-populate studies with step-by-step images via doing… stuff. For onboarding and SOP creation, it’s super lean.
> 
> **Puntos en contra**: It’s quite clumsy about picking up extra steps if you forget to pause it. Some additional control over capture would be nice too.
> 
> Tango allowed us to make processes consistent from one team to another, especially helpful when on-boarding remote employees. As well as for sending rewards to employee.

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### "Stay Away From Tango Card" — 1.0/5

> **Jacob** | *11 de octubre de 2022* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: If you're looking for recognizing your employees, stay away from Tango Card. They employ arbitrary policies that are in place in bad faith to weasel employees out of their card balances. The policies they have in place are VERY different from industry standards, especially in the arbitrary and pointless expiration dates on funds before they take them, even after employees have paid taxes on these cards as earnings.
> 
> **Puntos en contra**: The customer service. Tango customer service is business oriented and not customer oriented.
> 
> Tango's customer service had the opportunity to apply a quick solution, but instead decided to double down on a position that is both poor for the recognized employee, and poor for the company that is using their services as a 3rd party.

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### "Tango makes it faster for us to build internal gifting to employees." — 4.0/5

> **Vinod** | *27 de junio de 2025* | Logística y cadena de suministro | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Building plug-and-play workflows for gifting our clients and employees with Tango is fast. Doesn't take much time to setup and use it.
> 
> **Puntos en contra**: It is still superior for the simpler gifting, you need to layer on plenty of extra settings for extra gifting on a large scale.
> 
> It saved us hours of regional logistics team onboarding. Now it doesn't take longer for our gift to reach anyone.

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## Enlaces

- [Ver en Capterra](https://www.capterra.mx/software/146809/e-gift-card-rewards-and-incentives)

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