--- description: ¿Qué es y para qué sirve GoSquared? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es GoSquared? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de análisis web](/directory/30073/web-analytics/software) > [GoSquared](/software/154150/gosquared) # GoSquared Canonical: https://www.capterra.mx/software/154150/gosquared Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/154150/gosquared?page=2) > Una plataforma todo en uno para empresas. Análisis web en tiempo real, chat en vivo inteligente y centro de datos de clientes. > > Veredicto: 27 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa GoSquared? Empresas online que buscan una herramienta simplificada para comprender su tráfico web y convertir más visitantes en ventas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 27 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: GoSquared - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 9.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Acceso móvil - Automatización de marketing - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Creación de informes/análisis - Creación de marca personalizable - Cualificación de leads - Formulario sin conexión - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Historial de transcripciones/chat - Marketing por correo electrónico - Segmentación - Seguimiento de interacciones entre usuarios - Seguimiento de tiempo en la página - Seguimiento de visitantes de la web - Third-Party Integrations ## Integraciones (en total: 4) - Mailchimp - Slack - Zapier - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de análisis web](https://www.capterra.mx/directory/30073/web-analytics/software) ## Categorías relacionadas - [Herramientas de análisis web](https://www.capterra.mx/directory/30073/web-analytics/software) - [Software de chat en vivo](https://www.capterra.mx/directory/30797/live-chat/software) - [Software de compromiso del cliente](https://www.capterra.mx/directory/30906/customer-engagement/software) - [Herramientas de automatización de marketing](https://www.capterra.mx/directory/6/marketing-automation/software) - [Herramientas de email marketing](https://www.capterra.mx/directory/30013/email-marketing/software) ## Alternativas 1. [Bitrix24](https://www.capterra.mx/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Zoho CRM](https://www.capterra.mx/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [EngageBay CRM](https://www.capterra.mx/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Claritysoft CRM](https://www.capterra.mx/software/123868/claritysoft-crm) — 4.5/5 (243 reviews) 5. [Dynamics 365](https://www.capterra.mx/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "Great product; great team... and our customers love GoSquared too\!" — 5.0/5 > **Jenefer** | *17 de octubre de 2017* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: That it enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared. > > **Puntos en contra**: It could be better geared for enterprise customers. (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Sometimes it could be easier to manage all of our customers' accounts simultaneously. > > Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier. ----- ### "GoSquared are our go to platform for realtime people analytics and integration for our clietns." — 5.0/5 > **Charles** | *22 de abril de 2018* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Simplicity, performance and integration services. GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins. We recommend GS as an add-on to all our accounts. > > **Puntos en contra**: More white-label and multi-tenant features for enterprise clients. There are not alot of cons I can think of besides the above. > > Instead of us building a real-time analytics platform or having to customise and integrate something into our backend we have been able to use GS for a key feature-set as a value add for our clients with tight integration into Zapnito. ----- ### "Required to contact customer service to upgrade, but customer service does not exist..." — 2.0/5 > **Asger** | *2 de noviembre de 2020* | Administración educativa | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It doesn't matter what i like, because I can't use the software. After I paid, they require me to contact customer service to use the product. Customer service does not exist. > > **Puntos en contra**: The company itself builtin the greatest growth reduction they could, which is a requirement to contact their, non-existing, customer service to upgrade or even use the plan. This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY. > > negative ----- ### "Product Knowledge is everything\! GoSquared delivers this\!\!\!\!\!\!" — 4.0/5 > **Sunil** | *27 de diciembre de 2018* | Edición | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software allows SMEs and larger corporations to build relationships with particular groups of individuals. I love how this integrates with Zapier. CSR have terrific product knowledge which makes even a novice find the product easy to navigate. If you want an easy CRM system that builds relationships with your clients; get yourself GoSquared. > > **Puntos en contra**: Improve its integrations with wordpress so we can link in more elements of personalisation. > > I have been able to link GoSquared from my website to my email marketing system. It has been able to change our business. I can now send emails to a selected group rather than to mass. ----- ### "Works like a charm\!" — 5.0/5 > **Alejandro** | *9 de marzo de 2018* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: GoSquared provides us with real time visitor analytics of our SaaS platform's usage. Setting it up is a breeze and you're able to view the results right away. We mostly use it for analytics but they have other great features that we have not explored yet. > > We got to know a ton of information about our users use of our platform: hourly usage, peak times, geographical info, most active pages, etc. As opposed to Google Analytics you can view a lot of detailed info in real time. If you enable and use the "People Analytics" you can pinpoint the behavior of specific users. Extremely useful\! ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/154150/gosquared?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/154150/gosquared) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados