Opiniones de Customer Intelligence Platform

Por IgnitionOne

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Valoraciones medias

  • En general
    2/5
  • Facilidad de uso
    2/5
  • Atención al cliente
    2/5

Sobre Customer Intelligence Platform

IgnitionOne Customer Intelligence maximizes your customer data to enable real-time omnichannel marketing.

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Mostrando 1 opinión

Usuario verificado
Media Director
51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    2/5
  • Facilidad de uso
    2/5
  • Características y funcionalidades
    2/5
  • Asistencia técnica
    2/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    4/10
  • Fuente de la reseña 
  • Publicado el 21/12/2017

"Good tool, but functionality/support/ease of use limit it's potential"

Comentarios: An advanced ability to identify and acquire customers, and also provide insights behind their value as a customer to the overall campaign via attribution (albeit many flaws)

Puntos a favor: The tools contained within the platform are great ideas, and if executed better, would be extremely valuable tools within the digital marketing space. These tools include cart abandonment, attribution, RTB, and more. Since i've last used, these tools do not seem to be included in the suite anymore. The attribution was very flawed, and really is programmatic buying under a digital marketing platform label.

Contras: The tools simply did not work as advertised, the data was incorrect, frequent service outages, and customer service was very poor.

  • Fuente de la reseña 
  • Publicado el 21/12/2017